Really hate having to write a bad review for a small business, but here are the facts:
Two brand new, working, shotguns to go to Greg at GKC to get Cerakote done.
Two brand new, NON-WORKING shotguns painted to look like popsicles were returned to us.
The magazine tube, breach, and chamber were cerakoted and had blasting media baked into them. The safety on the JM Pro was stuck and had to be taken apart. Some of the cerakote rubbed off using our fingers.
Greg offered to repaint (because the color scheme he chose looked like popsicles) and repair them (with an estimated turnaround in about a week). We sent one back for starters. 2 weeks late, his response changed stating that the issues were NOT caused by his cerakote and that he would CHARGE to repaint (cerakote coming off, painted like popsicles). In addition, turnaround time turned into 6 weeks because he just got 150 guns to cerakote.
Told him just to return it so we can move on. After a few days, no shotgun or response. Upon contact, Greg stated he needed a California Dealer License to return it (even though this was a private party firearm). Upon follow-up, I was told the shotgun was "in the mail." Have yet to receive it.
Now my opinion: I've sent a fair amount of business to Greg from my own stuff to my friends with no issues. He royally screwed up this (brand new) shotgun and failed to take responsibility for his actions. Apparently, the shotgun magically stopped working after his cerakote application, but according to him, he didn't cause it.
Class action jerk-off and no sense of customer service as he openly MF's other customers behind their back to me. Sad I have to say this, especially after I had went to bat for him on his screw ups, only to have him go back on his word. It's too bad that Greg doesn't stand behind his work. Find another place to Cerakote. read more