My husband and I are 100% satisfied with HG Flooring. Here is why:…read more 1. Responsiveness - They came out quickly to do the estimate. They answered all texts and emails in a timely manner. 2. Patience - They answered all questions and explained the process to us. They were in no rush to finish the job. Their concern was doing it well. 3. Professional - This company showed up on time every day. They all appeared to enjoy their job as they smiled, laughed.....and I could hear them downstairs happily singing and enjoying each other's company. The employees were kind and explained every step to us. 4. Timeliness - Never late. In fact, they were always a little early. 5. Affordable - This is NOT a cheap process. Keep in mind that there is a lot of labor involved in refinishing a floor. It takes a hours to complete. And when you have the caliber of employees that they have, you've got to pay them well to keep them. And these guys are worth keeping. So no, it is not a cheap job. But I feel like I got more than my money's worth. I could go on and on about how much I recommend this company. Two of my neighbors inquired about their work. I told them I will let them check it out, so hopefully they will get even more business in my area. They deserve it.

Henry and team installed hardwood floors in our living room, dining room, family room, and the…read morestairs. Not only was HG flooring a great price, but their team did an excellent job with installation. We also had them repair/replace a section in our kitchen that had some water damage, and you cannot even see where they installed the new flooring. Everyone on the team was courteous, and highly skilled. I cannot say enough good things to say about them. I will certainly use them again for any future jobs.

My husband and I were well informed by the sales representative, Ms Shew, who came to our home and…read moreexplained all the procedures in replacing our tub area into a walk in shower at a reasonable price. She was very knowledgeable about the product, showing us samples. But most of all, we appreciated the fact that she listened to our wants and needs. She tailored her presentation to exactly what we said. So our time was not wasted and neither was hers! Then, a few days later, Kevin came to take measurements. Again, we were impressed with his professional manner in doing his job. He was very personable and answered all our questions and concerns. Therefore, we are very comfortable and happy in choosing this company. Their employees are the best! And we look forward to the installation in a few days. How exciting!

The guys did a great job! The bathroom is beautiful. They paid attention to detail and asked us…read morequestions on what we thought was best the whole step of the way. Very satisfied!

After having five estimates done for hardwood floor refinishing, I chose Baxter Floors. I'm so…read moreglad I did! After reading numerous reviews on Angie's List, I knew I'd be in good hands with Baxter. They're a top-rated company with numerous service awards. Their estimate came in higher than the others but it was well worth it. There are some things you don't want to cut corners with and refinishing hardwood floors is one of them. I'd contemplated doing this myself and renting the equipment but figured it was best to leave this to the pros. Worrying about dust containment alone was enough to give me a minor panic attack :) The owner, Grant, demonstrates superior customer service and professionalism. He's also very easy to talk with and takes his time to explain the process, timeframes and sets realistic expectations. They also use water-based environmentally friendly products which produce less odors/toxins. This is a really nice bonus. The price came to just under $3k for approx. 850 SQ FT of hardwood floors and included everything (repairs, baseboard replacement, sanding, varnish, filler to keep for future use, etc.). There were no added costs and the work was done in a few days. Grant was communicative throughout the process and even stopped by after the work was done to drop off extra wood filler and explain the best way to clean the floors. I'd highly recommend Baxter floors for refinishing, installation, etc.

We loved get our floors done by Baxter Floors excellent customer service unobtrusive warm and…read morefriendly staff. Thank you thank you will always recommend. Your estimate was on point no headaches A++++++

Needed quotes for a floor refinishing. The quote was competitive, if the guy had actually looked at…read morethe floor and saw that some of it was plywood and not all floorboards. Thankfully another company who we asked for a quote showed us this, and give a quote that actually got the job done as needed. A little more attention is required here.

Petersen's is hard to beat; knowledgeable sales person, professional installers, and the best…read moreprice. We will definitely use them again for our next flooring project.

I have minor complaints, but at the end of the day he handled a large project for us in a timely…read moremanner. He and his crew were kind and accommodating. His team handled (1) laying radiant heat coils, (2) applying self-leveling compound both to solve leveling issues and to secure the radiant heat, (3) floating Rigid Core Vinyl Planks, (4) adding new baseboards, (5) running new circuits for each heated area, and (6) drywall repair. I'm grateful for their renovation efforts. Before I go into minor quibbles, I'll reiterate that the job was done and I'm happy with it. I can't wait to use his team for future projects once the funds are replenished. This review is only to inform his great crew on ways to improve minor details. They range from "Aesthetic" to "Technical" critiques. (1) Layout (Aesthetic). The lengths of starting planks were staggered in a clear 2-step pattern. It reduces the "natural" look of things; See the attached image to (2) Polish (Aesthetic). Shims for baseboards weren't cleaned off with utility knives or anything so there's lots of little spots with wood poking out from behind the baseboard. I know these 70 year old walls were probably a challenge to baseboard, so it's all good. There were also several spots on the walls and doors that got damaged during the installation. It's no biggy though, since we just moved in and the basement was very "DIY" from the previous owner and poorly done anyway. (3) Patterns (Aesthetic). Normally when boards are laid out from several boxes, you mix and match from the boxes so you get more variety of patterns. In the implementation in my home, there are several areas where identical boards are right next to one another so it looks less "natural" (4) "Playing it Safe" (Technical). All technical guidelines of the radiant heating system we used warned of testing the current and functionality before laying down compound over it since there's no turning back once that's been done. This test wasn't done - it ended up fine, and everything worked, but had any of the product been found to be faulty the final day of installation when they plugged it all in, there'd be some major problems. Section 2.4 of the following manual: https://hw.menardc.com/main/items/media/EASYH001/Install_Instruct/DFTInstructions.pdf I should note that maybe there was a miscommunication and these tests were actually done, but from conversations I think they weren't. (5) Plank Minimum Widths (Technical). Typically planks have minimum widths they are permitted to be for stability. To plan for these minimums, you often place planks from the center of the room in both directions to find out where the widths are too short and you compensate by shifting things left or right. There are locations in the installation where these minimums were exceeded, but they were covered by the baseboards so it's probably fine. (5) Leveling Compound (Aesthetic). There ended up being some spots where it's off-level enough that I get some significant flex to the boards as I walk over them. It makes me a bit nervous that they'll pop in years to come, but it should be fine. I should note that there ended up being way more leveling compound required than initially expected, so I understand that there are some variations just because how much needed to be laid. But enough of the negatives, let's chat about what went right: (1) During this difficult time, they were able to come out and get me ready to work from home in less than a week. (2) They were appreciative of the situation, especially with my wife's hospital profession, and took necessary precautions to insulate their work area from the rest of the house. (3) They were flexible to meet some requests of mine during the work, such as repairing drywall, installing thresholds, and making sure the planks were oriented in a certain direction. (4) They were willing to work even though the area was littered with furniture and boxes from our recent move in. They handled all of my grandmother's furniture with care, and made sure it was all safe as they worked. (5) They were friendly, kind, and responsive at all times. Victor's the classic contractor / handyman who's seen it all. (6) They rolled with the punches as the unexpected arose: baseboards, self-leveling compound, and square footage all didn't match original expectations and they were able to quickly pivot and make sure everything was done on time. (7) They alerted me of problems right when they happened. My sump pump failed and they were the first to let me know! We managed to resolve the problem before any damage was done. In other words, they were vigilant and attentive to my home as they worked. (8) Their invoices were reasonable, and their financing was generous.

They showed up no masks, did the wrong job completely. They were supposed to sand and stain my deck…read morebut power washed it and painted it. We gave Faustino the product number and he decided to use a different product. The one we choose was a light stain and he used a solid black. What we wanted was a beautiful wood stain deck and what we got was an ugly black deck. He did not sand it therefor ruining the wood that we already had down. They used spray paint which also ruined the siding of my house, my gutters and there is paint all over the concrete. One of the worst experiences I have ever encountered. Beware of this company

David's Remodeling did an awesome job with my kitchen and master bathroom remodel. David was easy…read moreto work with and his guys Fernando and Elias were very skilled and worked quickly and efficiently. They did an awesome job taking care of repainting my kitchen and master bathroom, and were very detailed. In my kitchen, they repainted and stained my cabinets, installed my sink and kitchen faucet, backsplash and new countertops and re-doing my wood flooring when my cabinets were moved. My only complaint is that after all the work was done and I was ready to make payment, there were extra costs I was not aware of, like installing my new lighting, but I guess that was not included my original estimate. Other than that, very skilled workers and they are very quick and efficient. They finished my project in about 2 weeks, and I couldn't be happier with the results of my remodel.

Kevin had cleaned carpets for me and my daughter. He also, cleaned a sofa and a recliner. He was…read moreeasy to work with, offered us a good price and did a great job. I highly recommend him. Joan. Frederick, MD

Hamilton's Unlimited was here before the plumbers and had my house back to normal in less than four…read moredays - including new drywall and paint. On a Sunday evening, a huge clog backed up the drain for both of my 2nd Floor bathrooms and the water ran down into my 1st Floor ceiling. I got the water turned off and called the plumber and Kevin at Hamilton's Unlimited. Since I also have a Powder Room on the 1st Floor, I told them both it can wait until Monday morning. Early the next morning the plumber called to say they were running ahead of schedule and asked if they move me up. Of course, I told them yes. By the time the plumbers got here (early), Hamilton's Unlimited had already removed all of the wet ceiling, disinfected the framing, set up fans and a dehumidifier, and hauled away the debris. As a bonus, having the ceiling open like that helped the plumbers determine where the clog was which saved me even more time and money. That afternoon, after everyone had left, I was sure I'd be dealing with this for a week or more. However, over the next 48-hours, Hamilton's Unlimited kept in contact with me, even stopping by, to ensure that the drying process was progressing to their liking. By Thursday afternoon - less than four days after the leak - they had installed all new drywall, sanded, and fresh paint on the entire ceiling and one wall. Done. Like it never even happened - only quicker and less painless.

When signing a design contract, I was so excited to work with Cedarbrook. Right from the beginning…read moreMike made us feel very comfortable and assured us he could replace our 20 year+ s me deck and patio within our budget. He was flexible with our schedules and answered all our questions. However, once he had our deposit that quickly changed. Mike's quote for a FLAGSTONE patio was originally $12-14k and advised if we switch to pavers it would be significantly less. However, after patiently waiting for him to finalize the numbers, he provided us a revised quote for the same size PAVER patio for $24k. Mike could not provide a clear or consistent answer for why the price doubled. At first he said it is because he omitted $8k of debris removal and haul away costs. (Which was our first red flag - how does a professional contractor with 17 years' experience exclude debris removal when doing a full deck and patio replacement?) Then Mike said the quote was based on a smaller patio. We were clear from the beginning the size of the patio can't decrease. So this answer is either false or he had a glaring error on his end. In fairness to us, we asked to see the drawing of the smaller patio that supported the original quote. We patiently waited; however, Mike was unable or unwilling to provide the requested drawing. Then Mike blamed another contractor saying that he doesn't set the prices. If that were true, how did he confidently quote us $12-14k before we gave the deposit? That question is still unanswered. Mike also was unable to complete the design in a timely manner - taking over 7 weeks to provide a plan and pricing to replace our same footprint. We were told construction could be completed by the first week in December - turns out that was also false. We put in over 2 months of time, effort, and planning into this project and are now waking away incredibly disappointed and frustrated. For a company with such great reviews, this is a true shame. Despite all these red flags, it's is important to note that, until recently, we wanted to find a way to make this work - after all mistakes happen. However, having an owner not be able to take ownership of his mistakes and work with the customer to find a solution is just bad business. I strongly advise anyone thinking of doing business with this company to be very careful. Sneaking in costs and not being able to back them up is simply wrong. We clearly dodged a bullet, so for that I am grateful.

We had to do repairs to our deck. The company was in communication at all times, from scheduling,…read moreplanning, and finishing the job. Great work and excellent customer service.