Triad Basement Waterproofing recently installed a Basement Relief System to address water pressure…read moreand flooding beneath my basement floor and behind walls during heavy rains. Mike DeGirolamo - the owner - during his assessment provided step-by-step explanation of what needed to be done to address this issue. He was very thorough and clear in his explanations. He did not try to 'upsell' or include items that were not necessary. Prior to work starting a timeline was provided. Timeline detailed team arriving over the course of 3 days and what to expect during this time. The Triad team - Michael, Justin and Roberto - arrived as scheduled on their assigned days. Before starting work for that day they again went over every detail of what they would be doing. Master plumber Justin Dorrier was amazing in his handling of the plumbing side of this process. His attention to detail and explanations clearly showed his professionalism and knowledge as a master plumber. I did much research and obtained multiple estimates from about 5-6 different waterproofing companies before selecting Triad. Triad was by far the company I was most impressed with. I highly recoommend Triad Basement and Waterproofing if you have any waterproofing needs. They are all (Mike, Tracey, Michael, Justin and Roberto) true professionals at what they do and were a pleasure to work with --- I wish I could give them 10 stars! Thank-you Triad Team!

I had a sump pump replaced along with moving gutters away from my home. I can't recommend this…read morecompany enough for basement waterproofing.

I've had Matt out to my house twice to look at two different concerns in my basement. Both times…read morehe's given my house a clean bill of health and educated me on each concern. I really appreciate the honesty and professionalism. He's never tried to sell me anything I don't need. This company clearly cares about building long term relationships with their customers.

Terrible experience. Form the salesman "B C" to the owner "J G". Pushy sales as they wanted a…read morecommitment by the end of month to get into a higher sales tier in order for higher commission After electrical and plumbing miscues during the job - Nice Jr varsity team. Had an inspection scheduled and confirmed for today. During confirmation call yesterday I asked if the heat was too much and if we should reschedule. Oh no they said. Come this morning the "Tech" is sick. What a waste

Showed up on time and provided a very fair quote. Kind and courteous service, if I were working…read morethey would be at the top of my list. Thanks for your time and great consultation.

From the owner: Since 1998, MD Waterproofing has been the trusted name in foundation solutions, dedicated to…read moreprotecting properties across Glen Burnie. Specializing in a complete scope of basement waterproofing, crawlspace encapsulation, and foundation repair services, their expert team utilizes top-tier materials to address any settlement issues. They offer proven, cost-effective solutions designed to repair and stabilize your home's foundation, ensuring its longevity and protecting your property value for years to come.

I wish we had never heard of this company. The install of the french drains and sump pump went…read morehorribly. They promised they would not break through asbestos tiles, but instead carefully lift them. They blasted right through the asbestos tiles requiring us to talk to a remediation company and do a safety clean up (though they insisted that wasn't necessary when we complained and accused us of trying to bleed them for unnecessary expenses -- we had not even asked them for a dime, and they were the ones who broke an explicit promise to us). They left open gaps in the cement after covering the french drain that we had to have addressed after they left (after confirming with this company that they would not accuse us of voiding the warranty if we did) and totally destroyed the efficacy of our radon mitigation sytem, which they said nothing to us about when inspecting the site to provide their workplan and estimate before the install. They claimed not to see it, but the radon system has bright red labels all over it and was in plain sight for both the inspection and while the guys were doing the work. Ray Charles would have seen it. So, we've had to pay more to address that. Insult to injury, our security system picked up one of their guys looking through our stuff in the basement, and when we complained about that, the owner made implicit threats about how we would ruin a relationship in which we may need them to come make repairs to our system in the future if we told anyone about it. As others have mentioned, he also offered us $100 to not post bad reviews. We didn't take the money, but others might, so careful on relying on reviews for this company. Spare yourselves. Go with someone else.

Fantastic job waterproofing our basement! Chris, Brian, and Chris (three different people) went the…read moreextra mile to provide a good design, quality workmanship, and customer satisfaction. Wish I had hired them sooner! Highly recommended!

The guys started work on time. Completed the job in one day. Took photos so I could see the…read morefinished product without me going on the roof. I would definitely use their roof services again. Great work at a fair price!

Art Stone was extremely responsive when we discovered a leak in our roof, and sent someone within…read morehours to take a look at the problem. Juan was professional and extremely knowledgeable, and he thoroughly checked the inside of our home for water damage and then found the hidden hole in the roof right away.

Phenomenal! Value…read moreDry was a referral from another small local company whom I implicitly trust. Markus, their VP, came out to give us a proposal and quote. We then got proposals from two other local companies. Though Value Dry was not the lowest quote, we felt by far the most comfortable using them. And we are very glad we did. Our entire basement, which is entirely below grade, has (had!) water seepage due to hydrostatic pressure (water is forced into the house from underground), especially this last year with all of the rain we've had. And we have a huge basement. Markus proposed a new french drain around the entire interior perimeter of our basement, all of the exterior walls: 210 linear feet in total (we have a big basement). He explained in-depth what they proposed to do and why and how. They also added a second sump pump for us. And a battery back-up pump. They sent a crew of just three guys. Roger was the foreman, and you just have to love that guy. Great personality and he calmly and politely answered every question I had (I'm a detail freak). They were fantastic. They kept everything as clean as possible (not completely, but you can only do so much for concrete dust from jackhammers). Their work was very detail-oriented. It was cool seeing the destruction followed by the construction, laying down the new PVC underground drainage pipes, the new concrete on top of it, etc. Roger and I had discussions throughout the week about how best to do several things, like where and how to place the clean-outs (we have two) for the pipes. Bottom line: Look no further. They are honest. Not too expensive. And they deliver exactly what they say they will. Also, just a few weeks after completing our basement they did a smaller job for my in-laws, also local. They were just as happy with their work and with both Markus and Roger and his crew as we were. So this is really two 5 star reviews in one!

Received 4 quotes they wanted me to do work that was not needed. Huge waste of time and said I had…read morea week to make a decision

On the day he was supposed to come for estimate, he messaged me maybe 30 minutes before saying he…read morewould be maybe an hour late. I asked him if he could replace a corner brick for my ground patio, and touch up grouting around the bricks. I know nothing of concrete and bricks, that's why I needed someone. He said he was going to come Monday 09/23. He got the work done, and I tipped him roughly 13% on top of the estimate he game me. Two days later the one corner brick he replaced was good, but 3 nearby bricks cracked in half. That one stretch of grouting I wanted touched up was fixed, but new cracks formed as a result of the work completed. I messaged him 09/25 saying roughly more damage has been done than his work was supposed to fix. He asked if he could come Saturday 09/28. I said sure. It was beautiful day I would have preferred to goto the beach or something. I waited all day and afternoon and sent him messages. I didn't get a message until that evening that he wasn't going to come. Maybe he went to the beach for me! He asked if he could come Monday 09/30. I said sure, just park and do what you need. He never came just asked me what the weather was. So I took a screenshot of the weather for the next 10 days and sent to him 09/30 in the evening, then asked him on 10/03 when he would like to come. Today is 10/05 and I haven't received a message. Today is also a beautiful day, maybe he went to the beach for me!

I hired this company to repair my chimney. While they did complete the work, the job was poorly…read moredone--I continued to experience water leaks through damaged bricks. I reached out multiple times to have the issue addressed, and although they promised to return on several occasions, they never showed up. They have since stopped responding entirely. Unfortunately, I'm back to where I started, out the money I paid, and with the problem unresolved. I strongly advise against using this company.

Mike from JES/Groundworks was incredible! Not only where all of my concerns addressed, but I…read morelearned so much from him about what goes into this incredible companies work. Mike is an absolute professional and expert in this line of work. JES/Groundworks is definitely your one stop shop for any foundation, concrete, water intrusion events you may be questioning. A lot of companies subcontract in Maryland under one license, but this company does not. They are truly invested in your home! It felt like I had a peer or family member in a professional capacity assessing my home. Do not look any further for the right company. Ask for Michael "Mike" Ficzko!!!

It has taken me nearly 9 months to complete this review due to my embarrassment at being "had" for…read moreover $30,000 by this company. The representative sold me a bill of goods that has not fixed the problem that I allowed him into my home to discuss and you resolve. I have no knowledge about foundation work and this person outright misled me. After coming into my home and starting the work, the company admitted they could not do what the representative said they could do and what the contract I signed said they would do. They did not seal my crawl space, they did not reinforce a sag in my flooring structure, they placed a sump pump drain line outside the area that I requested, they left food and clothing items in my crawl space after they were done. They bullied me. The work is sloppy. And then I allowed them to come in again to sweet talk a workaround that wasn't done correctly either. Now, I will also admit that I am a Veteran and a Nurse and that my pride may cost me and prevent me from obtaining an attorney. Although after writing this, I still may. But until then, maybe I can speak out and save someone the embarrassment and expense. Sorry it took me so long to post. DON'T USE THIS COMPANY.