I agree with the majority of everyone else. -What is the…read morepoint of having MID if PG&E is also electric? -Sometimes good sometimes bad customer service -The website to pay online is weird at best -Prices are too high However I have seen them do the best they can to work with me. However sending out a disconnect notice after one late payment is odd.

Hate this company my finance cancelled their services tell me why I need to pay 500 to stop the…read moreservices after we moved some bullshit. They don't care about their costumers.

Too expensive. And they don't give you a good deal on power. It's a total rip off in my mind.read more

They keep raising the rates every couple of months and it's ridiculous! Especially since their…read morecustomers are paying for PG& E's mistakes .

They came through weatherization program and serviced my a/c unit kinda they switched out my…read morethermostat it worked for 2days before completely shutting off turns out I have a fried contactor due to someone leaving a wire exposed and it's gonna be $300 to replace if they're in your area tell them you're good or you will end up paying in the end

First and foremost this post is a few days late. But I have to say…read more "THANK YOU " to "Jack and Daniel S ' And there attention to perfection. This 2 gentleman went above and beyond to see that everything was taken care of . They where at my house for pg&e program that helps me and my house be energy-efficient. Usually repair men that I have had the pure negative joy of meeting. Usually had a very rude attitude. But iam here to tl you that is NOT the case . I was able to ask questions and they actually answered. The did so much work that I was hurt floored. No messes left behind at all . To "JACK & DANIEL S " Boss TONY - FOR BEING A ADD ON LAST MINUTE TO THE LIST OF CUSTOMERS . These two guys did such a great job .no messes they are very very much an asset to your company I hope you see this and u are able to share this with other employees that u may have . Once again I'd like to thank you for making this a stress free experience. Thank Evie

Rob was incredibly rude which would be more palatable if he had any clue what he was doing.read more

Rey Zavala went above and beyond to help me get my electrical needs taken care of. Great employee,…read morehe made an unpleasant situation into a pleasant experience. Recommend him and this company 100%

Their billing system is terrible the so-called true-up is confusing. Don't go by your bill stating…read moreyou're due a credit balance; you maybe not and just what happened to me my power was turned off thinking I have a credit balance as shown on my bill

Called in to discuss my bill.. got one of the rudest individuals I had ever held a conversation…read morewith.,, She treated me so rudely I'm shaking and crying. Because I was nothing but nice. I guess this Karri representative doesn't like her job very well. Or she took her own issues too work and is unable to assist customers with theirs. In the end of the conversation I had RUDE KARRI transfer me to her supervisor, who did a remarkable job! Thank you Becky! Calling utility companies to discuss your bill is not always a comfortable thing but one must do it once or twice the most that we expect is to get a helpful and cheerful representative sadly I got Ratched Karri !!!

I wanted to update review, I asked vendor to charge me for next day shipment and to make sure not…read moreto require signature, because I had an electrician scheduled for Sunday on his day off , I was very clear and reminded him many times before he finally sent tracking number from a printed label , otherwise I will have to wait till the next weekend for his next day off, what he actually did was send priority mail 2 day with signature required if he would have not done that, it would have not looked like a scam as stated In My first review it showed packaged never was dropped off till a few days later , I live out in country my mail box is down the street so it's very difficult to get a signature we have a locked gate and no cell service, so I had to wait for 2 delivery attempts before I could pick up at post office , takes an hour there and back , I'm glad it was not a scam , I just wish he would have sent next day like we agreed , I lost a whole week with electrical problems and had to order the part twice from some one else , it could have been avoided if he would have just spent the extra money for next day without a signature required as agreed , and it would not have looked like a scam. He seems to have a good selection of older hard to find parts he just needs to pay better attention to details of customer shipping needs , hope this helps to clarify a fair review.

Buyer beware. This company isn't honest. They aren't people that are ethical in there practices. Be…read morecareful when you buy you don't need to return any product. Because you will be greatly disappointed. It seems all sells are final.

Dealing with the City of Modesto is extremely challenging, trying to cancel utilities at a rental…read moreproperty...the online forms never work & if you call the Utilities department you will be behind 45 callers & it could take 2 hours? The reason for so many callers in queue is because the online system SUCKS. Very very poor service . It is no different for any other departments. Not sure what the Mayor does???

Called MPD for a illegal parking. The lady who answer the call was rude or careless. And after…read morewhile get a call from city of modesto that person sounds lasy as he'll. Seems like hes was doing me a favor. But enjoy hes money. Which is taxpayers money. Also the mayor need to get rid of this kind of lazy people. They are pathetic just a waste / seat fillers.

I'm here to say that I had excellent friendly customer service from Fabien. Kindness goes a long…read moreway. I appreciate your pleasant personality. Whoever hired him, well done.

Twice in about six weeks, Gilton has forgotten to pick up my trash, which is impressive in the…read moreworst possible way since trash pickup is, allegedly, the whole business model. Their office has plenty of Trump signs and Jesus signs, so clearly they know how to get a message out. I just wish they put that same energy into getting the garbage out. If their service were as strong as their political and religious signage, my bins would be empty and I'd be writing a thank-you note instead of a Yelp review. The recycling and organics setup is also ridiculous. Recyclables seem to get treated like regular trash, and organics get mixed with dirt, including clean cardboard. It feels less like waste management and more like "just toss it somewhere and hope nobody asks questions." I've lived in many places over the decades, and Gilton is the worst trash company I've ever dealt with. They could do better. Maybe with a little help from Jesus, as their sign says.

Herk's came right over when I called about a back up in our bathtub. I had lots of visiting company…read moreand they fixed the problem quickly. I asked about the pipes under the house and they took pictures and explained the situation which involved pipes that were evidently installed by someone other than a professional plumber. I requested that they replace the pipes, which they did. I was pleasantly surprised by what they charged and how efficiently they worked. I also had a minor problem with the ice maker in my freezer which they took care of also. Jose` was one of the main workers and he was very knowledgeable and easy to work with. I highly recommend Herk's

Her came out and repaired it quickly and now I can hook up my fridge! They were fast, efficient and…read moreclean. I will definitely use them again in the future.

Tony's crew came out to mantica and serviced my unit that's 25 years old. Absolutely amazing and…read morethorough check withWell spoken explanationFrom each tech. Better than 5 different other companies I called beforehand. Brandon and Michael went over and beyond their job to satisfyMe as an irritated customer before they arrived. Date truly saved the day. I was so happyWith the knowledge and serviceThat I have actually decided to have them replace my entire unit even thoughThey never tried to sell me on it. They just stuck to the plan. They were very happy in just servicing the old unit I have and maintain it with a wonderful membership of 9.99 a mo. With amazing benefits of service and discounts throughout the year. That is also included with my new unit that I will order. They were truly the most affordable respectful , Delightful, And knowledgeableFolks. They take pictures of every move that they do and explain it all to you

I wanted to take a moment to share how incredible my experience was with your team, and…read morespecifically to commend Samuel for the phenomenal job he did. ​Yesterday afternoon, I spoke with Gail about a stressful leak in my water heater. Because I called a bit late in the day, same-day service wasn't available--which was completely understandable. However, early this morning, I received a prompt call from Samuel, and he was on top of it right away. ​Samuel was a complete gentleman and an absolute professional from start to finish. He patiently answered every single one of my questions and did an outstanding job with the actual work, which included: ​Fixing the leak quickly and efficiently. ​Replacing the old pipes to ensure everything was secure. ​Installing a brand-new water heater seamlessly. ​What started out as a highly stressful situation was made completely easy and hassle-free thanks to his care and expertise. I cannot thank your team enough for the peace of mind. Samuel really did a spectacular job, and I will absolutely be referring your services to all of my friends and family! ​Thank you again!