1. Gilson Wood Floors

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Kingston, NY

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Gilson Wood Floors

3.5 (2 reviews)
Open • 8:30 am - 6:00 pm

Services - Gilson Wood Floors

Carpet installation

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6 years ago

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Northern Dutchess Hardwoods & Floor Coverings

Northern Dutchess Hardwoods & Floor Coverings

(3 reviews)

May 2022 we had Northern Dutchess Hardwood Flooring tear out old carpeting and install new,…read morepre-finished hardwood flooring in a large bonus room. It was a pleasure visiting their store and getting honest advice on flooring options, availability, and cost. Everyone was helpful and knowledgable. They communicated with us as we waited for our order to arrive. Their installation crew was excellent and left the room spotless before they left. The floor looks magnificent. We would highly recommend NDHW if you need new carpeting or flooring and want to work with a local company that understands what superior service means!!

We had over 2000 square feet of white oak flooring installed in our entire house. Although there…read morewere many problems from the beginning, we understand that flooring is a living thing, and we accepted the issues. We would never use this business again! The finish in the kitchen and part of the dining has unacceptable issues. This has been a problem since day one. There is dark staining coming through the wood on the seams. The finish is uneven and the floor stains when anything touches it. It just seems like the floor has no protection at all. The rest of the house does not have this issue. We have sent Mike pictures, asked him to come... which he has done... but 2.5 years later he has done nothing to resolve the problem. We have called and called. In our last conversation, we told him his behavior is unacceptable and unprofessional 2.5 years was too long to wait! He told me "We are too far out of the way and inconvenient...that I would just have to wait a little longer. Funny, he didn't feel that when he took the job. Sadly, he has mistaken our kindness and patience for weakness. Therefore, we are left with little choice but to let future customers know that this business DOES NOT STAND BEHIND THEIR WORK and begin a social media campaign to get this word out. I would NEVER use this business and absolutely do not recommend them. We purchased carpeting from Fosters Flooring in Staatsburg. They were much better, responsive, and professional. I would highly recommend them.

Affordable Floors of NY

Affordable Floors of NY

(8 reviews)

I highly recommend Affordable Floors. We had them repair and extend some of our hardwood floors…read moreand also install tile. The crew was punctual, professional, and worked fast. The prices were very reasonable. The whole process went so smoothly. I would definitely use them again.

Hired this company to replace linoleum in the kitchen, eat in kitchen and dining room. Requested…read morethe same wood as the rest of the house, sand down whole house and stain everything the same color. As soon as I saw the new flooring I knew it wasn't right. I researched and learned that they put down #1 grade red oak. The house has select grade (higher) WHITE OAK. And the floor was poorly laid with H joints everywhere. The president John took no responsibility. He accused me of lying by way of wanting a free floor. He kept trying to convince me the entire house was red oak (I went the extra mile and had it chemically tested. It's white oak). John stated that it was "awfully funny that I suddenly knew so much about floors" (of course once I saw something was wrong I wanted to understand what that was). John proceeded to rip a chunk out the corner of the living room floor for testing, as opposed to the closet where I asked him to remove it. See photo. Outrageous (for photos see google review) We took a HUGE LOSS on this floor. John REFUSED to remove the floor they installed! We had to pay another company to clean up this mess. It set us behind by MONTHS as post-covid construction is booming and it was difficult to obtain the correct wood at that time. Summery: wrong species of wood, wrong grade floor, layed over my old subfloor but charged for removal and replacement of subfloor, poorly layed down. Refused to remove the floor. Accused me of laying despite all evidence presented to him. I regret not suing this company, something I have never done. But we just did not have the mental energy in the middle of this remodel to take on a court case. *Update through replacement process we discovered they did NOT take out and replace the existing subfloor - which they charged me for. They put the floor in over my old subfloor. See photos on my Google review.

Gilson Wood Floors - carpetinstallation - Updated October 2026

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