Accela Public Adjusters seemed pleasant, respectful but are mediocre mediator adjusters who say…read morethey assist with property damage claims, including creating detailed damage estimates - especially if your insurance is good, they claim to manage contents inventories, as well as negotiating with insurance companies - to get every copper penny they can get - no doubt. Don't be swayed by them, who talk a good game because the dollars are pocketed to their advantage. I'm not a complainer but how many times do you have to state issues/concerns especially when everything was so blatant and spoken of at least once. It should've been recorded and corrected without further discussions, however not in my case, so I was aggravated that issues were not taken care of in a manner which I felt comfortable with by Accela Public Adjuster. Look, I get it that they (contractors etc.) all work together to get paid. No way ever would I recommend Accela Pubic Adjusting to anyone who may be in a situation where they really need help.

Accela Adjusting is a great company! Noel Olmo was a great person to work with, he went out of his…read moreway to make sure that everything went smoothly and quickly! I recommend him and his company if you ever need a public adjuster you will not regret it.

I know Ben for years he is very knowledgeable. I had water damage in my house, and Ben took care of…read moreall the insurance paperwork. and got more money than I can ask for. I always feel better after talking to him! Thanks Ben!!!

From the owner: No matter the damage, we will take care of your property damage, to get you fully covered for…read moreprofessional repairs. We'll evaluate the damage to your property, review your insurance coverage, and give you a free quote same-day. no upfront costs, contingency only

We hired Atlantic Adjusting Company after a house fire during one of the most difficult times in…read moreour lives, trusting them to help us rebuild and guide us through the process. We were told our home would be completed by November-December of last year. As of March 2026, nearly two years later, the project is still not finished. While the exterior appears complete, the interior remains largely unfinished, with no walls and no meaningful progress. Paul initially assigned his brother, Anthony, to manage our project. Unfortunately, that arrangement did not work out, and the project suffered from a lack of progress and follow-through. At some point, Paul had to bring in another person to take over, which in itself reflects how poorly things were handled from the beginning. Even after that change, the project remains stalled. Communication has been one of the biggest issues. We have made repeated attempts to contact the company over an extended period of time, and calls and messages have largely gone unanswered. There has been no consistent follow-up, no clear updates, and no accountability. From our perspective, there are no visible permit delays or external issues that would explain the lack of progress, which makes the situation even more concerning for us as homeowners. We entered into this agreement in good faith during a very vulnerable time, believing this company would advocate for us and help us rebuild. Instead, we are still displaced, still living in a rental, and still without answers nearly two years later. This has been an incredibly frustrating and disappointing experience. We strongly encourage anyone considering working with this company to ask detailed questions, document everything, and proceed with caution. We hope sharing our experience helps others make informed decisions.

This Atlantic Adjusting Company failed to remit settlement proceeds. My insurance company send the…read moresettlement last 2025 July and Nov to Atlantic Adjusting Company. About January 8,2026 they issue to me the check for the content i deposited the check January 23 but the check returned unpaid(dishonored) due to insufficient fund. Since that time i have maintained extensive written comminications with Paul Pena. These comminications documents repeated delays, unfulfilled promise of wire transfer or cashier check, missed schedule meetings and inconsistent explanations. Despite issuing writted demand for payment on Feb 5. Atlantic Adjusting has failed to remit the money owed to me. Instead, I was informed that the funds were placed back into a escrow account, which appears to be another delay tactics preventing me from receiving my rightful settlement proceeds. Also the dwelling claim payment it was made payable to Atlantic Adjusting, myself, my father and my mortgage company .We never endorsed the check nevertheless Atlantic Adjusting deposited and negotiated the instrument. Also, We didn't sign any contract with them to take over with the contractor and architect they hiring this people with without our knowledge and not even informing us who is this company they dealing and no information like who's the contact persons and the name of the company. I ask many time i need to have meeting with the contractor and the architect always no show just always promising but no action. Paul doing his own way hiring people not giving information to the client. Then all you know next they pay this company $$$ this kind of amount and is over pricing. Like example the Demolition he said it cost $70,000 because it was manual work they did. They dont even gave me the estimate or the price how much it will cost and after demolition no receipt presented for all the work done. They overprice the labors. It was traumatizing for my family we lost our house but this is more nightmare to us that knowing all the money we have Atlantic Adjusting Company holding the insurance funds for rebuilding our house & content funds. I thought when when i first meet them they all good people and trust them to rebuild my house. They always have sweet talk but no action made and always missed the meeting or i mean never show up at all. I'm hoping this will not happen anymore to the other people. This lesson learn from us and hoping this help some people also to be aware with dealing to Public Adjusters especially with Atlantic Adjusting Company. It is hard to be a victim like this we are suffering, overwhelmed, devasted and traumatized for there service.

Daniel ensured that what could have been a very stressful experience of having water damage to our…read morehome was quite the contrary. From the moment we called him, his calm nature and knowledge of the process and how to work with the insurance company rubbed off on us, and gave us confidence everything would be OK. He is incredibly responsive to our questions and remarkably proactive in keeping us apprised of the steps to come. Stellar experience.

I sent Dan to a client who was told his claim was not worth doing. Dan has gotten them a settlement…read moreover $65,000. He's on top of every aspect of the claim.

David Simon of D Simon & Associates helped me manage an insurance claim, advising me of my…read moreinsurance policy, tracking the claim, filing documents and meeting deadlines. He acted as a liaison between me, the insurance company, and other third-parties. David negotiated with my insurance company to achieve a fair payout. Every step of the way David was fastidious in helping me with my insurance adjustment claim; he provided exceptional service and made me confident things were going to result in a good outcome. David answered all of my questions promptly and completely; his advice was invaluable and I tip my hat to him for all his help and guidance. Thank you D Simon & Associates!

Dave's extensive knowledge when working with insurance companies is unparalleled. This means he…read moreknows how to fight tooth n nail to get you the proper payout after any property damage you might be dealing with. Honest, straight forward, beyond pleasant to work with. Oh yes, and he'll answer the phone day or night, even on vacation! ​

Started off good with Thiago. Then when the check arrives from insurance all of the sudden he…read moredoesn't want to endorse the check, or anything even though he has a signed contract with the 10% contract. Shady business stay away.

The New Jersey's Claim Group, Public Claims Adjustor Mr.Thiago De Freitas was a God send to me and…read moremy family during our desperate time of need. Last May 2021 my mother's house had a basement fire. The fire and smoke damaged all 4 floors with smoke, soot, water and the Fire Department in extinguishing the fire. Mr. Freitas and several other Public Adjusters responded to the scene, I thought is this a normal practice , requiring a quick decision already under stress with getting a place to stay , assisting in securing our property and help in getting the insurance company involved as soon as possible due to the urgency. We decided that he would handle our business because as we spoke he seemed very congenial , knowledgeable , professional about what we needed to do. He assured us that he would take care of us by working with us to get our home repaired and assistance with the insurance for a proper and timely response to our claim. Today I can honestly say Thiago and the group of individuals who renovated the house did a fantastic service to our family. The road has been long but the outcome is more than we expected. Thiago treated my family as if we were his family with no exceptions . I give him and his company 5 Stars, Thank you again and again for there for us. Sincerely Mom , Jo Anne Rob,Bobby and June