Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

I brought my Forrester in for a road trip check over. They gave me a clean bill of health, topped…read moremy oil and gave me a N/C bill! $0.00. These guys are the best. I won't take my car anywhere else!

Sadly I went to another shop before finding this one. These guys fixed what another shop couldn't…read more Great communication with Mitch and Elliot at the front. Quality work! If you're looking for a shop to get something done come here.

I was referred to Randy's (with the advice that they didn't know much about them. They were trying…read moreto get me to replace the Tranny in my Tundra. I asked for pics and that they'd not drop the pan until I knew what they found. I showed up 3 days later to find the truck lifted and the pan off. When I told them I was taking it somewhere else, they said come back in an hr. I asked about the fluid and the mechanic said he'd put the old stuff back in. I told him to at least fill it to spec. When I came back to get it, they lied and told me he filled it to spec and told the service writer (in front of me) to "get this guy outta here." They didn't want to give me any paperwork but I requested it to see what was in writing and they said they'd filled the trans fluid to spec. I asked the other shop to let me know what they found and they confirmed my suspicions, there was only 1 quart of nasty fluid in there. There are plenty of other shops, don't go here!

Travis is the best! I'm a female going in for a car that's making a funny sound... knowing…read moreabsolutely nothing about cars. Travis educates me, explains what is going on in simple terms, will show me pictures or faulty car parts that he pulled off my vehicle...but more importantly doesn't swindle me. If you're a woman who is used to being taken advantage of at car repair shops look no further! They are honest & will treat you right here! I'm so glad I have a place I can go to that's trustworthy and close by.

My repair work completed as quoted. Very professional and very friendly. Will use now for all my…read moreservice needs.

My 2013 Chevy Silverado 1500 had issues with the transmission slipping and was done for. I found JR…read moreTransmission through the google website and looked at the ratings because I wanted a mechanic to do great work that would charge a decent price. Fixing a transmission can be very expensive and Jason over pass my expectations with the quality of work he did to fix the transmission on my Chevy Silverado 1500 and the cost of work done was what he said. The quote for labor and part he gave me saved me several thousands and my transmission runs awesome. I would highly recommend him to work on your vehicles. U.S. Marine Veteran Ira de Jesus

My Car was unfortunately fixed by an at home mechanic. Broke bolts off into my intake manifold.I…read morecalled JR Transmission's and within minutes they were to my house to pick up my vehicle. Had it fixed in three days. No need to call around to any other shops! They were my 1st call! They knew that I needed my vehicle for work. I was very impressed. They were honest expeditious. In the sense of honesty, integrity, is what will make me keep continuing to bring my vehicles to JR Transmission 's, and I will recommend them to my family and all of my friends.

I just had my transmission on my 2004 Buick Lesabre rebuilt at KB's. It took longer than I had…read morehoped but I did tell them I had other transportation so a quick turn around wasn't important. It's a real deal mom n pop repair shop & I can appreciate their getting behind on a job so I wanted them to know I wasn't gonna rush them or hover over them. When I picked the car up it ran a little rough. No problem, the owner said bring it back & they will check it out. They fixed the issue & I did have to pay for the needed parts but no Labor. I always judge a business more on how they respond to & take care of issues AFTER your initial service or repair, and they get two THUMBS UP for that. They are sometimes unable to answer the phone so be patient if you need to talk to anyone. But April is awesome when you do get to speak to her & Ken the owner is very hands on with every aspect of his business. My overall experience was great! I would recommend KB transmission to anyone.

Needed to replace the drive shaft slip yoke, it was leaking. Had my car towed to their shop, thanks…read moreAAA. KB got back to me the next day and said come get it. Rate was extremely reasonable. Thank you KB.

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

You did a great job of fixing what needed to be fixed but the seals are leaking and trying to make…read moreappointment to get them fixed and I cannot get you guys to give me a set date so I can get the leaking seals fixed please call me Thank you

NOTE: this review is from over a month ago…read more Great experience! Took a vehicle here for pre-purchase inspection. Greeted immediately and offered something to drink while I waited. After inspection, was sent a comprehensive evaluation AND was taken through all the points by Brian (Bryan?), and shown/told that car had a coolant leak that was likely going to result in having a $5000+ repair sooner than later. Some of the BEST $ I ever spent! I ALWAYS suggest pre-purchase inspection of ANY used car, irrespective of ANY dealership saying "we thoroughly inspect all of our vehicles."

This has to be the most incompetent, unprofessional mechanic shop in Arizona. I brought my car in…read morefor a simple front engine mound, front struts and asked if they can check the oil level because I just had my oil changed last month and it's saying the level is low. This should've been a one day job after they got the parts but they had my car from 6/22 - 7/1 due to their complete incompetence. The day the job should've been done I started sensing they messed something up because I got a text message at 1030 stating the job was done and they were wrapping up. Cool, I'll be expecting a call in an hour or so. 1:40 comes around, no phone call so I call them. Give me some BS about they need the alignment and they only have one lift and they've been booked all day. Call back at 4:40, they tell me they are waiting for someone to test drive it. Call back at 5:40, close to closing and I'm told it's ready. Come in as I'm paying, over $2k mind you, Bryan asks if I'm aware of the light that's on. I tell him no because no one has called me about anything. I assume he meant the low oil level light that was on and it was no big deal. Walk out to my car and my check engine, engine malfunction, low oil pressure, red oil can and my console screen telling me to pull over immediately is all lit up. I go get Bryan, he comes out and looks. He says it's not a big deal and that it's safe to drive. A mechanic.....is saying it's safe to drive with all those warning lights on. I ask him if it's safe to drive and unbeknownst to him I'm recording this entire conversation on Facebook voice messenger and when he says that the shop will be liable for anything that happens if I drive off I figure okay, I'll drive it home and bring it back in the morning after I work. As I'm leaving trying to turn left on baseline I almost get tboned by a jeep because my car will not accelerate. Take it back, livid, and leave it with them because what choice do I have? Days go by and we have to practically beg them to keep us informed. I can't work without my car and because of them I'm out over $2000 in lost wages. Throughout this they try and tell me it's my fault because I wasn't keeping up on oil changes and that's causing issues. I have receipts for every oil change I've gotten and the miles put on the car between them, don't tell me I'm not keeping up on my oil changes. After a week and clearly everyone and their mother that works at this joke of a shop they found the problem: the incompetent moron who worked on my car connected the wire harness wrong and it was causing my car to go into limp mode and light up everything on my dash. Over a week it took them to figure this one out. They probably could've opened up ChatGPT, put the issues in and gotten a result faster. I'm not a mechanic but I feel like if a car was working fine when it was brought in and after we worked on it it was quite literally undriveable I would triple check every. Single. Thing. I did to said car. I would keep the customer informed multiple times a day on what was going on instead of making them feel like they were completely forgotten about. Clearly these guys didn't care enough to do so. Don't EVER take your car here, they will screw up your car and not even care enough that you are out of work and costing you your livelihood. 10 days my car was in that shop. 10 days, for something that should've taken one and that's being generous, all because of their complete incompetence. Side note: not all Christian brothers are trash, my sister took hers to the one in San Tan Valley and they were amazing. This one is just horrific and they will be getting reported to the BBB and the AG. I am honestly astounded at how awful this place is.

Chris is amazing. I had stopped once before in a panic as my car was overheating. He took a look…read moreand it was low on antifreeze and put some in for free! Later, my a/c was having issues and I brought it in. Original quote was best case scenario. Unfortunately it was a much bigger problem than I can afford. He was upfront and honest and even had a Lyft for me to go home while I waited. Although I could not get the service done, I was so, so impressed and grateful to Chris. No charge to me as well once the problem was diagnosed. Could not ask for a better place to take your vehicle. Please if you are needing work on your vehicle done, please go see Chris. You will not be disappointed!!'

This place is dog shit. Came here to get my car serviced before a road trip. The guy that changed…read moremy oil didn't tighten the oil plug well enough...it came off on the Beeline highway and my engine seized. 6k later, I am back on the road. This company is AWFUL!!!