We have a twenty year old son who attends college in the Glendora area. He has Hoshimotos and…read moreneeded to see an Endocrinologist. He was referred to Dr Swe by another patient of hers. We have a PPO and the Dr required a referral from our sons doctor, any chart work concerning treatment of the Hoshimotos and previous labs concerning the same. As a parent I realized this was a lot to require for an initial appt, but when it comes to your children, you do what you need to do! Dr Swe has been proactive since our sons first appt. Dr Swe looked at his previous records, had a conversation with him, and told him the plan going forward. He was exhausted, having major mood swings, having a hard time focusing, and not eating the way he should. The doctor ordered blood work ASAP and called him personally a few days later. (what doctor calls their patients personally anymore?!) She told him that she had called in a higher dose of Levothyroxine and he was to start that. Dr Swe ordered that he have blood work done again within 90 days so she could check his levels and make sure he was improving. In Dec of this last year, he was doing very well, everything had balanced out and he was feeling good! Dr Swe ordered a scan of his thyroid. She called him the day after the scan and told him there was a small nodule on his thyroid, he needed to go have it biopsied. The nodule was so small it couldn't be felt. The day after the biopsy, she called and told him he had Thyroid Cancer. She talked with him and told him if he would like to come in to the office and talk, she would sit with him. (Again! What doctor does this anymore?!) She told him she has an excellent surgeon (Dr S. Battaglia) that she would refer him to and she thought it best to take the entire thyroid out. Within one months time, he was scanned, biopsied, diagnosed, and had a Thyroidectomy. Dr Swe was there for evry phone call he made, every question he asked, and as an encouraging support thru the entire process. I have thanked The Lord many times for her, her knowledge and wisdom, her compassion, and her strength. Our son is now cancer free! He continues to see Dr Swe as they continue in trying to find the fine balance needed when one's thyroid has been removed! I understand it can be quite a frustrating journey, but there's no doubt in my mind that Dr Swe is up for the challenge!

I saw Dr. N. Swe regarding hyperparathyroidism. Multiple blood tests were performed along with an…read moreultrasound and bone density scan. ALL THE BLOODWORK and scans pointed to hyperparathyroidism. DR. SWE than proceeded to tell me all was fine and she would review in 6-12 months! MEANWHILE MY KIDNEY FUNCTION is lowered. THANK GOODNESS my daughter is a surgeon and told me point blank DR. SWE IS WRONG and priority should be the kidney function and I require the nodule removed from the parathyroid gland. I am now under the care of a SURGEON and WILL NEVER CONSULT WITH THIS DOCTOR AGAIN. CLEARLY SHE SHOULD NOT BE PRACTICING MEDICINE.

Dr. Sargeant was a wonderful doctor. She was very knowledgeable and understanding. She took the…read moretime to listen to what I was going through. She gave me appropriate treatment options. The office should send you a link to their online new patient form after you make your first appointment. Make sure you complete your online form at least the day before your appointment. When I showed up to my appointment, the office staff was able to check me in right away. Parking is available in the back.

I have seen nearly every doctor here and have had great experiences with all of them. Everyone has…read morebeen very kind. HOWEVER, I booked an appointment online for yesterday. I called a few days before to make sure it was a virtual appointment. Their AI wouldn't let me through to ask a human. I paid my copay the night before the appointment. The appointment time comes and goes......15min later, I call the office for an update. Can't get through to a human. I call multiple times throughout the day..... NOTHING. I call today, still can't speak to a single person. So I never had my appointment and have no idea why. They need to hire more office staff because this is unacceptable.

I really like Dr. Smalley she actually listens n doesn't rush in n out of exam room. But to top it…read moreall off I am able to communicate with her via email n she promptly responds i don't expect her or her staff to but they do. I highly recommend her n health care partners of Monrovia.

Dr. Smalley has been my primary GP for over 20 years - she has excellent 'bedside manner' and I…read morethink other Doctors in training should observe her methods. My biggest regret will be the day she retires!

She's amazing and has been quick to take care of all my pressing health issues. She is quick to…read morerespond (24 hour response time) to my emails or inquiries about my treatments and prescriptions. She has a fantastic bedside manner; always suggesting the best option for me based on my religious beliefs and my personal needs. I highly recommend her and will continue to see her!

I've been going to Dr. Namvari for years now, and she is one of the kindest humans. She is so sweet…read moreand caring and really knows and understands her practice. She has always made me feel at ease and comfortable in her office. If you're researching which doctor to visit, you need look no further. Thanks for all your guidance Dr. Namvari!

I have been battling Vestibular Vertigo for 8 months. Referral after referral and none have the…read moreword, Vertigo. They list headaches. Neurologist: You don't walk well, you are susceptible to falls (6), your medications are fighting each other. You, have no quality of life. With your medical conditions, I can no longer treat you. Referral to Neurologist: after about 15 minutes, I fully described my Vertigo and migraines every day, I don't know what to do. Referral, back to my Dr. After 8 months, he wants me to start all over again. The office left a message, you are asking for a referral to your ENT. Guys, THAT IS A BOLD FACE LIE. I ASKED FOR A CASE WORKER! I pushed the Optum EOL button a while ago. Red flags should have gone up. My Dr. thinks it's a joke. Joke: I start hospice tomorrow! PLEASE BE VERY CAREFUL WHEN YOU ARE AT YOUR DR.'S OFFICE AND WORDS ARE SPOKEN...THEY, ARE, NOT, ON THE SUMMARY!

Had a review 7 years ago and this place is so evil, just because I did a few complaints of staff…read morefor stuff mentioned in last review to my insurance, this Place put in my Medical Chart I am a RACIST. My pain management doctor warned me about that. So after investigating, they said I filed 8 complaints against 8 Asian Providers since 2014. That's not even true as most were for the general staff not doing their job, losing surgery paperwork to do Pre Op, and other things mentioned in my prior review. Ridiculous, I live in the SGV, just do a population search and 68% of the population in SGV is Asian. So most likely I am going to get a provider that matches what that census data shows. Also, they accused me of being Perverted with a doctor there, but that female doctor wore mini skirts and never crossed her legs when sitting across from me so what the heck is a guy supposed to do but notice her lace boy short panties are showing during at least 8 different office visits? I complained about that Dr not being Lady Like, not crossing her legs, I said please do not let her wear mini skirts, at least wear pantyhose, leggings or tights so panties do not show, and that Office flipped it into accusing me of being a pervert and used doctors for sexual arousal. I am married, and get the best *** ever. Just a Terrible office to go to but I am stuck because I lose my specialists and lose 3 surgeries planned later this year if I went somewhere else. The latest complaint is this. I went on Vacation and my 2 Mounjaro PENS malfunctioned so I needed my PCP to send a refill of my diabetes medication to a local pharmacy in California. I sent 3 emails to covering doctors, but I think the Patient Liadon actually wrote back and told me to Stop harassing staff with my emails they are busy with other patients. I mean anyone diabetic who has blood sugar of 410 needs attention from their doctor, so for my doctor to fail to respond to my diabetes issue, is super unprofessional and if I were you, I'd never trust this Optum Monrovia. My photo shows I was not lying about needing my medication, it was 410 over 3 hours ago!

Dr Sargent is a good doctor but I am afraid I am going to have to leave her again because of her…read morestaff She put in a order for a ct on the first of July but her staff never put it in until 13th I had a appointment that day that I had to cancel I am so tired of her staff interfering with my health

Title: Gatekeeping, Poor Hygiene, and Unsafe Medical Practices…read more I've been in the healthcare system for 35 years and have never seen a practice run as poorly as Dr. Ulin Sargeant's office (MIMPC) in Duarte. - Filthy Conditions: I was the first patient of the day, yet the bathroom was a disaster. Trash was overflowing and it clearly hadn't been cleaned from the night before. This is the same bathroom used for urine samples--unacceptable and unsanitary. - Impossible to Reach: They use "tech" and "telehealth" as a wall to avoid patients. My insurance approved a travel exception for my meds instantly, but I had to physically drive to the office THREE times because no one picks up the phone. I finally had to tell them I wasn't leaving until they signed it off so I could catch my flight the next morning. - Billing Over Care: It felt like every hurdle was just an excuse to force me into a billable follow-up. They are obsessed with telehealth and gatekeeping. - Medical Mismanagement: The doctor prescribed me heavy-duty heart surgery meds (Carvedilol) for simple high blood pressure. When I reported extreme fatigue and a dangerously low heart rate, she wouldn't listen. My new doctor at Cedars-Sinai was shocked and took me off them immediately. The staff is unfriendly, the office is dirty, and the system is designed to ignore you. Save yourself the headache and go elsewhere.

I can't say enough great things about Dr. Patel and my experience with testosterone pellet therapy…read more The insertion process was surprisingly easy--there was absolutely no pain during the procedure. It was a little uncomfortable for about a week afterward, but nothing difficult to manage, and after that I didn't even notice it was there. By the second week, I started seeing real improvements. My sleep dramatically improved, which was the first major change I noticed. Shortly after that, my libido returned--something I honestly thought was gone for good. I've also experienced a noticeable boost in energy and much clearer thinking, with the mental fog I used to struggle with significantly improving. Dr. Patel has been incredibly attentive and thorough throughout the entire process. She closely monitors my progress and makes sure every question or concern I have is addressed. I always feel heard, supported, and well cared for. Her nurse is also wonderful--so kind, attentive, and helpful, which makes every visit even more pleasant. The office environment itself deserves a mention too. It's incredibly welcoming and has such a peaceful, almost zen-like atmosphere that immediately puts you at ease. Dr. Patel and her team are truly the best, and I'm so grateful for the positive impact this treatment has had on my health and quality of life.

Doctor Patel is awesome! I have had the pleasure of being her patient for many years. Her…read morededication to her patients is something I feel so incredibly fortunate to have found. She's helped me get to the bottom of several health issues and is always incredibly fast at seeing me if anything ever arises. Her dedication to helping the body with not only medicine if needed, but with mind body awareness is something I think is so important because she treats you specifically as to what you need for your entire well being. She and Estrella make you feel so seen and really ease your mind when you are going through stuff. I have always had medical anxiety and they put me at such ease....and of course seeing Violet the wonder dog helps too as dogs always help me stay calm and comforted! I never feel anxious when I go to Heart of Bodhi, between their concern and calm energy and the soothing atmosphere of the practice, I feel absolutely safe and relaxed. Dr. Patel really cares and is so thorough! I have autoimmune stuff and she has been such an integral part of my feeling healthier! I can't recommend her enough. I've seen so many doctors for various things in my life and can say without question that she is the first doctor who has been there for me and made me feel so incredibly seen and cared for. She doesn't cut corners or brush things off, she take you very seriously and helps you get to the bottom of whatever is going on with precision, care and a medical and wholistic approach that I appreciate beyond measure. She and Estrella and Violet are Incredible and I feel beyond blessed to have them in my corner!!

God forbid you loose your health insurance - they won't see you even as a cash patient, then take…read moreFOREVER to get your records to a doctor who cares. No follow up after being a patient for over 10 years then BOOM. Don't give a damn even if you want to pay cash. Stay away

Nice, clean, modern office. Online patient portal and I believe they can do telehealth. Every staff…read moremember I have met has been wonderful and very kind and patient. I have had both quick and extended visit needs, and never once felt rushed or pressured. They took their time doing what needed to be done and explained everything adequately and the appointment was over when I had satisfied everything I came there to address. This is not the type that spend 3 minutes with you and rush you out the door as long as you try to be respectful of their time :) it has been one of my best experiences with a doctors office in my life so far and I'm so happy I found that and the reviews were right for once!

This place is a joke!! Temu Dr. office with Temu staff as well. If you are not serious about your…read morehealth I highly recommend this circus ,,however if you are like me and value your health you should steer far from this place. Let's start off with the staff that absolutely doesn't want to be at work, second off not clean , and not serious about the health industry. Matter of fact the Dr. that's supposed to be here in charge who goes by the name of Dr. Hanif Noaman probably has never stepped into the building before. I assume he also is a Temu physician based out of another country!! I could not be more clear about REX Medical. DO NOT WASTE YOUR TIME COMING HERE!