I came to Clinica Santa Clara for a physical and I was very nervous about it, but the staff was…read morevery nice and friendly. I was seen right away and everyone was very accommodating! The PA Leticia was amazing. She listened intently to everything I had to say and it is clear from meeting her just once that she cares deeply about her patients. I really appreciate that she took the time to listen to my concerns about my health.

Hours need to be updated for this location and the Long Beach one. For the days it's supposed to be…read moreopen until 4:30pm, all calls to both locations, even to the doctors, go to voicemail.

I highly recommend this medical office. They have very…read moreprofessional staff that greet you with a smile.. I get seen by Melissa Tacayo.. very professional she is on the dot with my prescriptions and diagnosis.. her humbleness and patience is unbelievable... They have other medical providers that too possess the same quality...this office is kid friendly and it's simply amazing

My family has been coming to this medical office for decades and it's sad to see how much of a…read moredecline there has been. First of all, the facility is filthy. People have to wait outside and there is dog and bird poop everywhere on the sidewalk. The parking lot is full of potholes which are dangerous for older patients who use canes and walkers. Secondly, the wait time is ridiculous. You have an appointment for a specific time but you are never seen on time. The last time I was here I had a 9am appointment. I was called into the room at 9:15am but wasn't seen by the doctor for another 50 minutes. They keep timers outside each room to time how long a patient had been waiting. Every room was over 40 minutes and I even overheard one of the Drs mention that patients were getting upset by the wait. It's ridiculous and I'm ready to move on to another provider which is unfortunate because I really do like the staff and Dr Rivera since they know our family so well.

Idk if the lady in the front is a nurse or just a receptionist who isn't scared to give shots, but…read moregiven her attitude and condescending tone to the patients questions I retracted my application to get services here super fast. As someone also in healthcare she has NO bed side matter at all. NO THANKS ‍ wish I could give less than 1 star -2

Great place to go for weight loss Phentermine at $20/week…read moreNo appointment needed. Lits

From the owner: we provide great medical services and we also do immigration physicalsread more

Excellent doctor!!! Where do I begin.. very smart. caring, goes above and beyond for his patients…read more I've been his patient for the last 10 years of not longer. He remembers all his patients and is very attentive. All my family sees him. Definitely recommend him.

Dr. González MD, Timothy Has Been My Doctor For 2yrs. He's An Excellent Doctor. My First Impression…read moreWas That He Look Young. He Knows His Stuff. He Has Always Answered My Medical Questions. He Tells You How It Is. The Staff In His Office Are Great. My Experience With His Office And Staff Have Been Great. He Says He Will Submit An Authorization For You And His Staff Submits It. No Complaints What's So Ever. I'd Recommend Him To Anyone Looking For A Primary Care Doctor.

The staff is really helpful clerk, receptionist, and nurses. The doctors are great. The facility is…read morealways available and open for appointments. They have two locations but my favorite is the one on Firestone blvd. We are treated like family and that they care for our health.

Would not recommend. Put on hold multiple times for 20+ minutes. Still haven't been able to…read moreschedule an appointment. Poor service and scheduling. When staff answered, stated that I would need to wait 2-3weeks for an appointment then put me on 20+ minute hold again.

I took my mother here a few years ago due to blood practice issues. She was seen by a caring doctor…read morewho was very through with her. She's been a patient since then. I appreciate the cleanliness of the place, all staff is very friendly.

From the owner: Nuestra clínica se especializa en lo siguente/ Our clinic specializes in the following:…read moreEspecialidad de Adulto Mayor/ Senior Specialty Cirujias Menores/ Minor Surgeries Pruebas de Embarazo/ Pregnancy Test Psicologia General/ Complete Physical Primeros Auxilios/ First AID Prubas de Tuberculosis/ TB Testing Inyecciones de Vitaminas/ IV Fluids Fluidos Intravenosos

This medical office has the WORST customer service!! Just like other comments have been made, they…read moreare terrible, inconsistent, impatient, and rude! They don't wear name tags, you never know who you're talking to, when you call them, they put you on hold for long periods of time, and then they hang up on you! If you care about your medical well being, DON'T go to this office. Find another provider!!

My whole family has been going to this clinic for many years and quite happily with the staff an…read morephysicians. When ever I need an appointment I get it within a week even when I am a walk in I am still seen within a reasonable time. I especially want to point out the front staff Mari, and Ms. Kumar, she really care for her patients, really listens and I never feel rushed, I always feel special. I recommend this clinic to everyone.

I've been here a couple of times because this is what my insurance covers but would not recommend…read moreit to no one very bad service he nurses are useless they attend you when they feel like it once they are done talking and gossiping they don't have appointments they have a number system so for example you call in for an appointment and they don't give you a time they tell you you are number 7 and that's it you have to guess around what time number 7 is going to see the doctor. There is long waits for everything even to get your next "appointment". Lame place look somewhere else. They did lab work on me so I payed my copart. I called to know abut my results and they want me to pay another copay just for results it's just crazy how these people take advantage of you. F@*K this place excuse the language I just hate how this health care facility runs things.

Not only did I work with him when I was just a senior in H.S. and he has been present for every…read moremajor event in my life. He is an excellent Dr. A genuine person and tells you how it is. We go way back over 30 years and the interest and concern he has for others is unmatched. Dr. Prieto is family and I wish and hoped that all Dr's were the same.

I've been visiting since they first opened. The staff are knowledgeable, friendly, and…read moreprofessional. The quality of care from the doctors is top notch.

Both of my parents really appreciate the care the Drs provide here. They are all very respectful,…read moreknowledgeable, experienced, kind, and caring. Definitely CANNOT say the same about the staff/lvn's/MAs/CNAs. Whoever manages these clinics really needs to invest in proper training regarding customer service. I myself am an RN and work at one of the busiest emergency rooms in Los Angeles and after having over 80 people in our lobby and turning room, I hardly ever see any of my colleges treat the patients poorly. These ladies need to keep in mind that they are the face of the clinic as they are the first encounter for patients. Furthermore, the patients coming into the clinic aren't there to have a good time. These patients are sick, feeling ill, need medical help, and/or are returning for results which is nerve wrecking in itself. They are extremely rude and have zero empathy for the community members endorsing their clinic. I have begged my parents to switch PCPs due to the lack of respect these ladies show, BUT I have seen first hand the care the MDs provide and I can see why my parents want to continue care here. It is so disappointing to have to deal with these ladies and their bad attitudes. I really hope this clinic hires some type of HR representative or implement proper customer service training for these very unprofessional employees. Better yet, hire people who actually enjoy their job description so they have better attitudes.