This was one of the best Persian restaurants I had visited in the past however the service has dropped from when it first opened. When we arrived we had to wait 10 minutes till the hostess acknowledged our presence. The waiter was rude and didn't care much for her job. The food was good however the serving was very small. My mother ordered ghayme bademjoon (beef and eggplant stew)but there was no sign of the eggplant in it. When we complained the waitress said we will bring some egg plants but we will charge extra on the bill. It was very disappointing of they way in we were treated. I do not recommend it to anyone at all. Keep your money and go somewhere that treat you like a guest !!! My family and I will never go back there.... read more

Beautiful upper scale restaurant.Very authentic tasting Persian food. I'm Persian and my grandma is a mean cook and their food is almost as good. Can't say as good as my granny would kill me if she ever finds out i said that ;) the portions are good,and the service is not bad and i would not hesitate to recommend it to others. read more

Had my wedding reception in this restaurant a few days ago, one star for the food, and ZERO star for the DISHONEST SERVICE and RUDE STAFF. We visited the restaurant for the first time to discuss with the manager about the possibility of holding the reception there and to try the food. At that time, the staff were nice and the food was decent. However, everything changed once we decided to choose this restaurant and paid a 200 CAD deposit. As a foreign person, I chose an Iranian restaurant to celebrate the most important day in my life due to my deep love in Persian culture, but I feel really disappointed with this restaurant. First, the food was not as good as the one that we tried before the reception. We ordered one large platter for each table of four, which consists of four different main courses. They did charge us the full price of four main courses for each platter, but gave us short measure of the food. For example, a normal course of Shandiz lamb steak that we tried before the reception included six pieces. During the reception, however, they only put five pieces in each platter. They might claim that this was because some of the lamb steaks were bigger, but how could it be possible that all the lamb steaks were so big that every table is served one piece less than normal? Another issue was the ice cream. One portion of traditional ice cream includes two full scoops, so we ordered two portions for each table, so that each of the four guests will have one full scoop, and the manager agreed to serve each scoop in a small bowl for each guest. But on the day of reception, not only did they forget to separate each portion into two, but they also only put slightly more than one scoop, rather than two full scoops, in one portion, which was very embarrassing for us as the guests were confused about how they could share the ice cream. The manager, of course, denied that they had agreed to use separate bowls, and then blamed me for asking for something that they didn't usually do. Second, the service became the worst I have ever seen immediately after we made our first order. When we requested to modify the order as some guests have special eating habits or allergies, the manager complained a lot. During the reception, the manager interrupted me for multiple times when I was talking to my guests, without even saying something polite like 'Excuse me.' This was extremely rude. The manager also insisted that the 15% tips should be paid AFTER tax, which was "a new law" according to her. I didn't want to argue with her at that moment, but I really wonder, where is this "law" from? The worst thing was that the manager did not deduct the two hundred dollar deposit we paid in advance! Had we not noticed that by ourselves the next day, they might never refund that money. And the manager insisted that I must personally go to the restaurant again to process a refund to the same credit card, instead of mailing me a check. I was the one who had to pay for the mistake they made. The most ridiculous thing happened when I came to the restaurant to get back my deposit - the manager blamed me in a harsh tone for disrupting their normal service during the wedding reception because of our photographer taking photos for us. From the very beginning we told them that this would be a wedding reception, and were they expecting a wedding reception without photography?! At the beginning of the reception we already told our photographer to be careful not to disturb other guests and only take photos of our own guests, and no other guests complained about being disturbed by our reception at all. I don't see any point why the manager has kept blaming me for that. It was the fault of Gilaneh restaurant for allowing this ill-mannered person to work as the manager. read more

Was there several times. If you are into middle eastern food, particularly persian foods, this place is one of the best in GTA, possibly the best Persian restaurant in Toronto area. read more

As far as a Persian restaurants go in Toronto, this is one of the best. Great Decore, great atmosphere, great food, if you've never tried Persian food, you should really try this restaurant first. Great stuff!!! read more

Very overpriced and terrible service! We went there on a Saturday night that they had live music. It was TOO LOUD and we couldn't even have a conversation. It is not a concert! It is a restaurant! They set the tables very closed to each other. The person behind me kept kicking my seat. The food was OK, but the service was so bad! For the price you would except a better service. What I really didn't like was the way they tried to add to our bill. The waitress asked each of us if we liked our food with full rice or half rice/ half salad. She didn't mention it is $2 extra for half/half option. Considering the price, this $2 is really nothing, but I found it really annoying to mistreat the customers. She was really pushy to get more orders from us. We told her we need few minutes to decide if we want any dessert or not. She said (in a very rude manner) that we can order now and she can bring them few minutes later!! When they delivered the food, the waitress stood in one place and handed everybody's food to me! Sorry lady, you are charging this price and even don't want to move around a table? She didn't pour water for us and gave us a terrible attitude! Nobody checked on us after we got the food! We were "almost" done when she came back and took our plates and didn't ask my mother if she is done or if she wants a box (her plate was half full). Last but not least, the band was terrible! Don't count on it! I will never go back again. read more

Lets just start by saying this was an embarrassing experience. I took a special english speaking friend to the restaurant hoping that we would get the best of both worlds, that is a persian food experience along with a good service, but came back very disappointed. Service was terrible. We ordered 3 appetizers, a bottle of wine and 2 mains. Appetizers came late and mains came literally 5 minutes after the appetizers. It didnt eve give the chance to try 2 of the appetizers. The waitress was clueless when it came to the menu, she could barely speak any english and when asked for her opinion about a vegetarian dish, she recommended the "Golbarg" special (Barg Kebab with Koobideh). The quality of food was only average, certainly worse that what other people have expressed here. It also looked like the person that put the Wine list together has never had Wine ta a Restaurant. I mean who serves Yellow Tail? The music in the place were also playing off of an internet radio and it kept chopping off making it very annoying. I'm not quite sure how Westin allows this kind of quality of service on their property but ti certainly not within their standard. read more

I visited this restaurant looking to try the special dish Kabob Torsh. I first tried this dish at a different restaurant in Toronto a few years ago. I must say I could not be more disappointed with Gilaneh Restaurant! First the service was horrible and I'm one who usually doesn't get upset about bad service on a busy Saturday night. After sitting down it took 30 min to find the waitress. We ordered Jack and Coke drinks (as simple as you can get) and we were served two shots of Jack in a tall glass with no Coke or ice. We were told to try the Bademjoon kabob appetizer which wasn't bad. But it took us reminding the staff after 1 hour about our appetizer. Ok fine. Now to the actual meal. We ordered four orders of kabob Torsh for all of us. Each plate had burnt kabob (you could taste the burnt), too well done, and just not good. The rice was cold too, but whatever. I was really disappointed in main meal (as bad service happens sometimes), and I'm really hoping to go back to Shomal restaurant on this Toronto trip where I first had Kabob Torsh. read more

The food is great compare to fair price especially Kabab torsh and Kateh kabab :) the atmosphere is amazing especially with all the beautiful traditional decorations, you think as if you really are in the north part of Iran. One thing that you should remember is to not pay for the parking and give your plate number to one of the staffs and they'll take care of it, however we paid as we didn't see any sign mentioning that the parking fee is on restaurant :) read more

We have been coming to Ghilaneh since it first opened. The last three times the service has been extremely poor, with today marking a new low. We arrived around 5:30pm and placed our order. Not sure what happened but our original server after taking our food order never returned. After waiting at least 45 minutes and our kids loading up on bread, my wife asked the closest server the status of our food, and if she could at least bring our kids food out. Another 15 minutes or so and all the food came out. We ordered tadiq which never came, nor did the doogh I ordered. One of the chickens kabobs that we ordered for the kids was not fully cooked and the new server said she would place a new order. After 20 minutes or so, she came back and even to her surprise realized the chicken kabob had not been delivered. She apologized and adjusted the bill accordingly. The food historically has been very good but the last few times the combination of long waits and poor service, I don't plan on going back. read more

We used to go to this restaurant a lot but our last visit made me hate going back there! The food itself is not bad, we enjoyed the food and appetizers, however, the customer service at this restaurant is so bad that would make your little family or friendly gathering into hell! First of all we made reservations, and they took us to the music side of the restaurant, it took almost 20 minutes before we got served, then we ordered some alcoholic beverages yet to find out they were just virgin drinks with a price of an alcoholic beverage! Then while we went dancing, the table on itself broke and fell on the ground, dragging our drinks and food onto the floor! We were so shocked and upset! My phone landed up in a puddle of coke and food! Did we get a sorry ? NOOOOOO the lady manager was so rude to us blaming us and giving us attitude ... Funny thing when this happened we were not at our table!we were so upset, never got refunded for our food or drinks because of their own mistake! What a terrible experience and night ! Not going back there again ! read more

Food is ok but definitely over priced; all u get for any kebob meals (which easily cost $18-$35 each) is one or two kabobs, steamed rice and one sad roasted tomato HORRIBLE customer service; waitress took wrong meal order but refused to make up for it, confront her but she kept saying my husband made the wrong order; she even rolled her eyes after we confronted her; 30 minutes later she returned to our table and apologized to our friends that she had misunderstood the order; she didnt apologize to us we were just sitting next to our friends duh! Will NEVER return and will NEVER recommend to anyone. Thumbs down all the way! read more

We went there just last week for a Family Day. I have to say the whole experience was very disappointing and bad. First off our table was filled with different plates and no one attempted to clean it. The Koobideh was so dry and distastefull and tasted nothing but onions. The White fish was not well seasoned and you could smell the oil they fried with so old. The Doogh was warm and we even had to ask if they could bring water to our table. Gilaneh for sure does not deserve even a title of an average restaurant. Ovearall, I do Not recommend this place and definitely won't go back. read more

Gilaneh is one of the better Iranian restaurants, and is definitely one of the pricier ones. We went there with a group of friends. A couple of friends were Iranian so they recommended food from Northern part of Iran, which apparently is the specialty if this restaurant. My food (Sour Kebob) was really good except the dry and weird salad called Shirasi (its essentially Israeli salad, just much less tasty.... Correction: absolutely tasteless!). The warm bread was great. I also tried one if my friends' vegetable rice, which i thought was very dry. What was the most disappointing was the service!! First they brought one bread, which is quite small, for a group if 9. We had to ask multiple times for more bread, specially as Persian food takes too long to get prepared. Then for ordering the food, some of us were not familiar with the food so we needed to go through the orders with our Iranian friends. The server was very condescending, and making jokes and as he was not fluent in English, his jokes were not the most tasteful. Now the worst part: at the end of the night - I mean 11 pm in a weekend! - when there were only three tables left (each one with more than 6 guests), all the servers and the manager! sat down on a big table, with their cell phonos desperately waiting for us to leave!!! It was a horrible feeling for us as we were not even half way through our food!!! The atmosphere of the restaurant is interesting. Its definitely not a typical high class restaurant. So if you want to impress someone, this is not the place. The entrance is very over the top with poorly done stone works. Inside, the decor is nice, but man, the restaurant is so noisy that we should shout at each other to hear ourselves, making the the noise even louder! To out things into perspective, it was noisier than any sport bars on a weekend night!! The food, including the non-alcoholic drink and appetizers -which you HAVE TO order as the main dishes takes so long ( more than 30 min) - will cost something around 40-50 per person. read more

Horrible, just horrible! They probably changed their chef a few months ago because since then the food quality has kept falling. The torsh tasted like barg because it wasn't marinated enough, the koobideh was extremely dry and they served us stew from nights before so it just tasted bitter! They even reduced the portion size gradually on the last few months! When we told the manager about the food, she just said thank you for informing us! She didn't even apologize! Their service left us for 15 mins after taking the drink order and didn't respond to us! This was one of the best Persian restaurants in Toronto just last year but now it's on my never to go to list of restaurants! Save yourself time and money and don't visit this place! read more

Food quality is just ok! They do not bring onion with the kabob and the roasted tomato is too small which is disappointing. Service is fine and the venue is nice. It's a bit overpriced. read more

Server doesn't know how to serve vodka soda, got my order completely wrong, if it's high end experience it definitely doesn't feel that way. How do you get an order wrong when you only have 3 table occupied? Why didn't the server have a pad to write it down? read more

Had dinner here on Saturday with my family and some friends. When I was told we would be eating here I checked Yelp to see what was good and was horrified by the reviews. I had very low expectations of the dinner going in but I thought it was great! We were a group of 6 with no reservations but we showed up around 830 and were seated within 5 minutes. Most of the other diners in the restaurant were Persian as was our server. The food did take some time to come out (I was really hungry), maybe 10-15 min after ordering. They were out of the zeitoun parvardeh (marinated olives) which was a bummer but the rest of the meal was very positive: 1- the bread they bring with the appetizers is yummy, they brought us two pieces twice, the second round was piping hot and delicious 2- the apps were amazing, I liked the ghormeh sabzi over tadig best, the khashkeh bademjan was great too. The mizehghassemi was yummy but maybe a little under salted which is fine bc sometimes it can be too salty, it was super garlicky which I don't mind but some at our table did. The mastomoussir was also very mild. 3- we had a vegetarian in our group who was really happy, there were a good amount of options for him. For his main he had the veg kabob with baghali polo. 4- I had the kabob Torsh with half salad half rice (btw this half salad half rice is massive bc u get like a cup of rice and a huge bowl of salad). My kabob was good but I will be honest I have had better juicer kabob Torsh. My friend had the soltani and the koobideh was incredible, so juicy and flavorful! I had plate envy!! His barg was excellent as well 5- the portions are generous, getting apps and mains (1 per person) is way too much food. Would recommend 1 app per person and 1 main between every two read more

1. Parking is plenty and registration is simple and free. Building and facilities are clean and well kept. 2. Reservation was fast and efficient. Persian decoration at the enternance and hallway is elegant. 3. Two dinning rooms (Gilaneh and Tataneh) both spacious and nice. Good acoustic (low noise level) with mild music (Persian and classic). 4. Lots of light coming from large windows, overlooking evergreens. Dinning room ventilation is effective towards a low food smell. 5. Complimentary Persian bread was good quality and freshly baked. We tried their house salads, apptetizers and the yogurt drink (Doogh), and all were up to standard. 6. We tried 3 main courses (Kebabs) and all were well prepared and nicely served with with plenty of zarfran rice. 7. The service was friendly and accommodating, and we will be back! read more

I ate here when I was in the area for a conference. I ordered the Gheimeh Bademjan. It was one of the best things I have ever put in my mouth. Henceforth, I will be accepting all conference invitations in the area whether the subject interests me or not. I need more lamb stew with split peas and dried lime. read more

This is our new go-to place for Persian food! We started off with some bread and kashke-bademjoon. Both were great! We then ordered an assortment of kabobs and rice with zereshk. The chicken was phenomenal and my family really enjoyed the lamb as well. My only complaint is that the zereshk portion is a little bit skimpy. The ambience is great, though the music is probably a little loud, and the service we received was also really good! Great place! read more

Absolutely great atmosphere, really well done. Very unique and fun, never been to a restaurant like it. Service was friendly and attentive, provided good recommendations. The food is Iranian, which I had never had before, but I enjoy mediteranean fare so wasn't too concerned. Everything was good, sirloin kabab spiced nicely and very tender. Bread was very good, as were the stuffed eggplant appetizer and taziki-like starter. The only huge complaint I had was it was very stuffy in the restaurant, no air flow and almost suffocating. It was also pretty warm, they really need to keep some AC on during dining hours. Other than that it's a really cool place with good value I feel. read more

I was there with my husband which was a great experience. It had a very nice environment,very friendly server and awsome kabab torsh and bademjan kabab. The portion of foods was quite generous. I HIGHLY RECOMMEND you to go there and enjoy your time. read more

Please don't go to this restaurant,I was at this restaurant today. It was very expensive with very low quality. Kabab was very small and hard to chewing Bademjan Kabab become one lass and not decreasing the price Every time I go I regret Customer service was very week I am sorry for it's manager read more

Great decor and location. We tried their Bademjan Kabob, Kabob Torsh and Bagheleh polo mahicheh. Food came fast and was nicely presented. Very friendly staff. The food quality was pretty decent. read more

The food is great, but the service is weak. I love their sour Kabab and the appetizers. Be sure to bring a jacket with yourself, as it turned out to be very cold! read more

Pros: The Barg Kebab was one of the best that I have had. Very tender and flavorful. The Soup (jo) was awesome! I still crave for it. The proportion of the food is great. Price is good for what you get. Loved the flat bread at first. Cons: No soap in the washroom! Koobideh kebab was very bad, It was very fatty and no taste of meat in it! low quality. read more

Nice and friendly service (staff). Good food. what else do you want? I hope you'll open a restaurant in California as well.

The seafood we ordered was great an the lamb shank was so tender brought my parents here on Mother's day and came back again for lunch during the week with my cousin. The service was good as well! read more

Today I had the opportunity to take two of my non-Persian speaking friends to Gilaneh to experience the great taste of Persian food. I am so very honest and so disappointed and regret of picking this place. I have been there 5 years ago with such a great experience so I picked it since it was so close to their home. What a waste of money. Poor customer service, and food was disgusting. Mirzaghasemi (appetizer) was everything expect what it should be. Zeitoon Parvardeh had no taste. Kabab had such a bad smell which I was so shy and upset, so I told to our waitress who told me she could change it...... We asked for one dish of take out too, and they said it will be ready when you want to leave, and it was not, though we ordered it at the very beginning. After all, when I dropped them home, she called me and said the whole kebab was burnt.... I am so very disappointed and will never ever ever go back there or recommend it to anyone. Absolutely waste of money. I am sorry, but it did not represent the great Persian food we have. read more

I'm from malaysia and one of my persian friends recommended me this place. Gilaneh is one of the top persian restaurants in Toronto. I have been there twice with my malaysian friends. Everything was good except the price which was little bit high. The service and staff were so good and welcoming. The food was also so dope. They have a special bread which they bake by themselves and i really really love that. read more

After reading some of the reviews I was a little apprehensive about coming here. But we had already made reservations. We initially couldn't find it as you have to go in to the Westin hotel parking entrance. We went for lunch. They have a good variety menu and the prices were reasonable. Servers were very friendly and the food was great. Only got 4 stars because we asked to substitute the rice for salad, which they said was ok, but didn't tell us there was a surcharge. Only $3, but we only found out when we got the bill. It would've been nice to know in advance cos maybe we would've had both. I would definitely go back. read more

I am disappointed with the service. Very rude servers and if you complaint to the manager, don't expect an apology or anything that makes you want to go back there. It seems like the whole staff don't have any clue about the basic principles of customer service. Not to mention that the quality of the food is not great either. read more

Katsura's staff recommended we eat at Gilaneh for the reason Katsura's heat was off. We asked our waiter to help us with the menu as we were not familiar with the food and wanted to enjoy a new cuisine. Our waiter went out of his way to put together a meal for us that was exceptionally good. Both of us would recommend Gilaneh's for a reasonably priced fair and thoroughly enjoyable dishes. If Persian food is new to you, study their menu--lots to choose from and you won't be disappointed. February 15, 2015 read more

We have been there just recently. The girls who admit you to restaurant seem to be a shade short of perfectly polite. Appetizers were outstanding. We ordered 3 different Kabobs. "Torsh" and "barg" were amazing but "koobideh" was just ok. The music band were awesome plus minus 2 caveats. One of waiters "Ebrahim" surprisingly took the role of singer and oh man, he was veryyy good. On the other hand, the formal singer "Arghavan" should work on her voice more to keep up with near perfect other characteristics of this restaurant. The architecture and illumination were very beautiful. Strongly recommend this restaurant. read more

service 3 stars overpriced has ethnic ambiance food is ok, great eggplant dishes and rice with berberis, kebobs not to die for but wont disappoint you either absolutely worth checking out read more

I 've never been to awful restaurant like this it was herribel and also with mean staff i've never recommended to anyone

I and my friend had a dinner last week in Gilaneh Restaurant. Frankly we tried first time Persian food. The food was excellent, we tried some kind of kabods , salmon steak was delicious . The atmosphere was so lovely and the stuff was extremely polite to us. I really recommend Gilaneh Restaurant. read more

What! how does this place have only 2.5 stars!!! I have been here a number of times, my boyfriend is Persian. The food is fantastic! I would say their kebab is not the best compared to other great Persian places in TO but they have some truly delicious stews which are my favourite. My favourite thing about this particular Persian restaurant is the atmosphere and the decor. Feels like being in Iran! Beautiful authentic decorations. Such a wonderful experience even just sitting in this restaurant. If busy can sometimes take a little long to be served, but staff are always very pleasant ! read more

we went to the resturant today , resturant was complete reserved ( we found it at the end ) but nobody announce us at the front desk and there was no notice on the tables and no notice on the entrance ! , some minutes after sitting , servant came to us and proudly asked us to leave the table ! read more