Stopped in to Tire Service for help with a bad undrivable tire. Lee was clearly busy and stopped to…read morehelp me out, fix the problem and was so professional and courteous. Don't bother going anywhere else! He's the best.

I've used Tire Service twice in the last few months - both cars needed new tires. Great…read moreprofessional service! Lee does one thing - install tires. You can either bring tires with you, or have them shipped to him (eg. from TireRack). Lee's a great guy too - I'll be back when I need tires installed again.

If you're looking for an honest neighborhood shop, I highly…read morerecommend that you talk to Matt at Truetech automotive on Thacker St and first Avenue. Recently, the team at Truetech has done some work on my 2010 Ford Rscape and I couldn't be happier with the outcome that they've done. The work was completed in a timely fashion, the prices are reasonable for all things considered for the work that was completed. We will definitely be going back to Truetech for our Automotive needs. John B. TrueTech Automotive LLC 797 1st Avenue, Des Plaines, IL 60016 (847) 299-8783 info@truetechauto.com

I do quite a bit of work on cars myself and I used to work at Pep Boys so am pretty familiar with…read morehow most shops operate. I normally go to other places when I don't have the tools, time, and or knowledge needed for some things. I will go over my first experience with this shop and why my wife and I go here when needed. I had an issue with an oil pressure sensor leak. I could see it, I know how much the part costs, and I know what needs to be done. However to actually access it would be a pain. I called them up and asked them how much it would cost to replace it. I believe I spoke to Steve and he mentioned generally about 200 or so. Now, that would be the case for many cars, but not this one. So I asked Steve if he could check book time. Book time is basically the amount of time, in a perfect scenario, it should take a mechanic to complete a task. They can then give you an estimate with respect to their labor rates. For example if hourly labor is 150 and book time for say changing a starter is 1h, they can say the labor cost will be $150. Steve looks at book time and is surprised because it's higher than normal about 2x more time and was wondering why. I mentioned, that to access it you have to essentially remove a few other components. He mentions, well, you can bring it in and we can take a look. I was hoping maybe they'd have easier ways of accessing it and mentioned I'm going to think on it a bit. I went under the car again and decided, "Nope. Too much work." I called back and setup an appointment. I drop off the car. I'm not happy with where the car manufacturers' engineers decided to shroud the oil pressure switch and essentially up the replacement cost but it is what it is. Anyway, I get a call back and the price I have to pay is essentially 1h and the part. I head on over and am very surprised. I forget the name of the mechanic (think it started with an M) but I asked them, "I'm surprised that you got it done so fast ... how?!" They mentioned they'd dealt with those cars before as they're common so they rigged up/made a special tool to reach in and do it. That was when I decided TrueTech is a stand up place. They could have charged book time and believe me you, I would've paid it. However they had a seasoned mechanic who knocked it out and passed those savings in their time, as savings in my pocket back to me. This isn't just a good honest mechanic being a good honest mechanic but also the higher ups, the managers and or owners. It seems that is their standard too as they've always been pretty booked which says they're more about doing good work in good time and if they make good headway, you may luck out. You may not, their call :-) but again, book time is perfect world setup, not rusted through, seized on, broken off ... stuff. It is still a good way to understand what you may be looking at aside from the actual part. Since then if and when needed, we go to TrueTech and we've always been happy. P.S. Once they have you in their system (i.e. e-mail / phone), their estimates app, progress, etc and everything is great. Especially if you have a smart phone. I saw where someone mentioned they had difficulty with getting a response and I haven't ran into that. If anyone does run into that, call them and just verify they have the right info.

Scott is the best. Always professional and knowledgeable. Got my oil changed in less than hour…read more Never been disappointed with their service. Given thorough explanations on work that needs to be done and work that can wait. I feel that they offer competitive pricing and good rebates. Clean store!

Requested service for a tire with a nail and slow leak that needs to be addressed and they said it…read morewill need to be dropped off for service in the evening. After I told them it was a fleet vehicle and they were listed as provider they proceeded to turn me away next door to car x.

every time I go here, the service is amazing. They were attentive, detail, oriented, and fixed the…read moreissue that I went in for at a reasonable price. They communicate well and get the job done in a timely fashion. I basically had a tire that could not hold air and they found that there was a pinch in the tire. They ordered a replacement and it was ready within a day. I will continue to use them moving forward.

A wonderful secret to get a new tire before It goes flat…read more Turns out the tire was 8 y/o and news one was needed. Everyone is wonderful and I felt I could trust them to not rip me off. I asked for a battery check while checking on my low tire..and came back that battery was ok. But maybe an alternator was needed if other issues we draining the battery. When I came back to get my tire I asked them to remove a charger I had in my car interior and turns out this might have been the culprit draining the battery. So all in, a new tire installed $100 at the beginning of cold stretch.

Girlfriend's car needed new brake pads and rotors, and looked around the area. Lunt Auto was able…read moreto provide me an accurate quote quickly, and worked with my schedule for dropping off my car. Used good parts and didn't overprice parts or labor. Nico was super cool and explained why my brakes were bad and gave me recommendations on what to look for when I need to do future maintenance. Even showed me the old parts as a visual. All the work was done within a few hours on the same day. Great auto shop.

Very honest and professional; excellent prices; took my car for what dealership wanted $1500, Lunt…read morequoted $380 but when I took the car in it turned out I only needed a minor reset for $55

Coming in, I had a tire that was leaking air and wasn't sure where it was coming from. I looked at…read morethe tire and it had no signs of puncture. I brought it into discount tire and was anticipating the worst. Initial observation was that it might have been one of the beads leaking. Therefore, I probably have to get a new wheel. Jacob at the front desk was gracious enough to have the wheel tire looked at within 30 minutes. I got a call back stating that it was the valve. As I went to go retrieve my wheel, Jacob had mentioned that it was free of charge and that no fee was going to be given. That's just one of the many reasons why I love discount tire. I will definitely be going back.

Replaced 4 tires on short notice…read more Was expecting to waste 1/2 a day, but they finished in record time. More impressed they had my tires in stock (my tires are staggered, so the front tires are smaller than the back tires), and the cost was better than surrounding tire stores. Highly recommend, and Thanks.

I had the guy look at tire for leak and he could not find it. I had to bring the tire back home and…read moreI put it into my wheel barrel filled it with water and I found the leak myself then I had to bring the tire back to him to show him the leak. The air was leaking from a bad plug from someone else. The only way to have a good plug is to put it in with plug paste.

Way too expensive! Plugging a simple flat was $35.00 (cash only). It should never cost more than…read more$15.00 on getting this done except maybe at a dealer. Price was not mentioned until after the job was done by the way.

Long story long, but this is just a detailed review of an amazing experience I recently had with…read moreBusse Automotive, and the work done by Mark, Chad, Kyle etc. My 2010 G37x needed an oil change, so I brought it in for that. Later that day they recommended rear brakes to be done because they were at 15% life, which I said let's go ahead and do. Later that same day they said that my front sway bar links could potentially be replaced if I wanted and that it *might* resolve a rattling noise that my car was making. For years my car had a slight rattle when idling so I figured let's go ahead and do that too for ~$500 they said it would cost. The next day I got my car back from them and all seemed fine initially. But when I took it on its first trip of real distance, I noticed things happening with it that weren't previously happening: the front suspension was very noisy, large pop noises were coming from the front of the car often, and the ride quality had massively degraded. At this point, I was pretty mad to put it nicely. It was disappointing to have done an "elective" repair to my car with the sway bar links and suddenly felt like my car was heavily affected in a negative way. Next week I reached out to them after not seeing any of the issues get better (and I would say they got worse) and they said bring the car in and we'll make it right for you, which, spoiler ... they absolutely seem to have done for me. I brought my car in Thursday morning, and later that day Chad called me saying they immediately found one issue with the sway bar link installation that would be fixed. But that the other issues still needed to be investigated. They ended up ordering parts for the car to address various side effects of the work that was done. I was given a loan through this entire process (Thursday - Tuesday) and Tuesday they said come on by the car should be ready. They did quite a bit of work for me on the car during that time frame, because Kyle said they were having a hard time tracking down the actual cause of the popping sound. But, regardless of that, the effort they went through the "make it right" and give me my car back in excellent condition was truly amazing and I might never see this level of customer service again in my life from any other business. Major props for how they handled this and I can't say thanks enough. So far, so good with the car since I got it back from them. Fingers crossed it stays that way.

I have seen my family members use Busse Automotive since I have had a learner's permit and I have…read morebeen driving for quite some time now. I respect the no weekend hours thing for the employees to have work-life balance, that just means you have to think ahead when scheduling your oil changes, no biggie! The only time I was disappointed by that schedule was when I got a nail in my tire and had to take it somewhere else to get patched up. I appreciate that when I go for my oil changes, they also check the tires, brakes, etc. to make sure that the car is safe. In an "emergency," when my battery light popped on, they squeezed me into their busy schedule and let me borrow a car to get my daughter to and from school. Outside of the exemplary service, I appreciate how Busse is involved in the community. There is always a thank you note hanging on their wall and I know from my daughter's activities that they put money back into the community by sponsoring. I trust Busse with my car. I trust that they are doing what needs to be done to keep the car safe and not have me spend money. One piece needed to be replaced before the warranty on the work was expired and it was fixed in a jiffy at no additional cost to me. They always explain to me what is going on and always answer my questions patiently. As my daughter gets closer to the age of driving and cars, I look forward to her being the 3rd generation that utilizes their shop!

If I could give this business 10 STARS I would. I run a community organization where we take care…read moreof homeless people in the NW suburbs. We had a lady who is living in her car and the vehicle broke down. Rolando's heard our cry for help on social media and sent help right away. They towed her truck to the shop, fixed battery and tires.... All this with no charge. Let me say this again.... THEY FIXED HOMELESS PERSON CAR which is her home and transportation... NO CHARGE. I am beyond thankful to this wonderful business. People like you restore our faith in humanity. Thank you from the bottom of my heart.

Rolando's is always the go to place for my car. They are honest, knowledgeable, upfront, friendly,…read moreand care about their customer. I recommend them all the time to my family and friends. Only take your car to Rolando's!

I had an excellent experience with Pro Auto. Brian took great care of me from start to finish. I…read morebrought in my Subaru Outback with an intermittent issue that had been difficult to pin down. They properly diagnosed the problem as a bad wheel bearing/hub and got it taken care of quickly. The car is now running great and is noticeably smoother and quieter. What impressed me most was the professionalism, communication, and the feeling that I could trust what I was being told. Brian was friendly, knowledgeable, and made the whole experience easy. I also really appreciate how connected Pro Auto is with the local community and how involved they are with community events. As someone who lives in the area, that means a lot to me and makes me feel even better about supporting a local business. It's not always easy finding an auto repair shop you feel comfortable trusting, but I definitely found one here. Highly recommend Pro Auto and Brian. I'll absolutely be back for future service.

When I was last at the dealership service center for an oil change last summer, I got a huge list…read moreof services my car (2016 Mazda CX-5) was due for. Considering my car is 10 years old and that I've been putting off some of the services for a while, I decided that it was time to get those done; however I didn't like the price that I was getting from this place or the other Mazda service centers I called. I figured I'd give a local shop a try and I'm extremely glad I did! From the very first call I was already feeling good about these guys. Lee picked up the phone pretty quickly; I asked if I could email the list of services to them and get their quotes, and he said no problem and gave me their email. He also answered a few other questions I had and kept everything effortless and professional. After I emailed them I got a quick reply from Brian who also answered my questions and provided the quotes, which were much more reasonable! It was very easy to make an appointment for my car, and even when I had to reschedule there was no trouble doing so. I dropped my car off in the morning and met both Lee and Brian who were both very friendly and personable. Their waiting room is comfortable with a TV, a fridge with water, and even some toys to keep kids occupied while you wait. Since I was leaving my car for the day I brought my Onewheel electric skateboard, which Lee saw, and he showed me his e-bike and we talked a bit about PEVs (personal electric vehicles) before I rode my Onewheel back home. My car was ready for pickup by the end of the day as they said it would be, and it's been running great ever since! I also recently got an oil change there and it was probably the fastest one I've experienced from giving them the keys to getting them back (no more than 45 minutes, compared to the dealership service center where I've waited ~90 minutes on average). Everything has been uncomplicated with no surprises so far! Aside from the quick and straightforward work that they do, I also appreciate that they have a rewards program that helps you save money on future services. They are also regular sponsors of local events and are a big part of the community. It feels much better bringing my car to a local shop that supports and gives back to the community rather than going to a dealership that doesn't really do that. I'll definitely be returning here again!