Very nice guy! Helped my mom out in a crisis with her pool, very knowledgeable and very helpful, would recommend 10/10

My review is a bit mixed. Gil began servicing my pool in September 2019, and I continued with his service until March 2026. For most of that time, I was very happy. We had great conversations and built a good rapport, especially during the pandemic when I was working remotely and would often see him while he was servicing the pool. Unfortunately, over the last year or so, I began noticing a decline in the quality of service. Once I returned to the office and was no longer regularly observing the pool maintenance, several issues started to become apparent. I believe Gil may have hired additional help as his business grew, and the level of attention to my pool seemed to suffer as a result. Over the last several months, I noticed my pool's condition gradually deteriorating. My spa stopped working, the electrical panel door was frequently left open, the filter pump lid was occasionally loose and leaking water, and my pool cleaner sat in the same location for weeks without moving. I eventually discovered a broken Jandy valve that appeared to have been damaged for quite some time. What concerned me most was that I was never informed about any of these issues. I also found several bottles of algae-treatment chemicals discarded in a bucket in my yard. While this alone doesn't prove anything improper, it did raise concerns about whether chemical treatments were being used to mask underlying maintenance issues rather than addressing them (maybe another leading indicator to the increased annual service due to rising chemical costs). To be fair, I provided a full month's notice before ending service as a courtesy after nearly seven years as a customer. However, during that final month I began noticing algae spores developing in the pool, which further raised concerns about whether the pool was still being serviced consistently during the last couple of weeks. While the occasional price increases were noticeable, in all honesty, that wasn't my primary concern. My expectation is that routine maintenance includes identifying and communicating equipment problems before they become larger issues. In the final months, it felt more like a quick stop to remove a few leaves, throw in some chemicals, and move on, rather than the comprehensive pool service I had received for many years. I appreciate the good years of service and the personal relationship we developed, which is why this review is mixed rather than entirely negative. However, the decline in maintenance quality, lack of communication regarding equipment issues, and concerns about the consistency of service over the last few months ultimately led me to cancel after nearly seven years. read more

Thank you for your help today. Great service. Looking forward to future services. Keep up the good work

He was quick at cleaning our pool and very informative! He also was able to fit us in his schedule asap. Thanks!

Pool service you can rely on! Any pool needs repair new salt system cleaning ETC Gil is the place to go! Very knowledgeable and any issues are resolved. So glad we found Gil for all our pool service needs! Thank you read more

Gil R Pools - Pool Cleaners Near Me

I have to assume most of these are fake reviews. This is literally the least professional individual I have ever encountered. He sold me a 2500 dollar pump, said installation and pump were guaranteed and under warranty. It's not functioning as expected so I have attempted to reach out to him repeatedly. I have called and texted him at least 10 times and he simply refuses to reply. Edit: Contacted me after seeing the 1 star review so I'll bump it up to a 3. But claimed he called me after my last attempt to reach him last week or that he texted me back. Neither of which are factual since I have him in my contacts and know exactly what the last time he called or texted, both end of August, beginning of September. read more

I have now had my pool serviced by Gil R Pools for 3 years. Since then we have had no issues with our daily maintenance and never felt like we were being taken advantage of. He has assisted with our new pool heater and gives great recommendations to help with the performance of our pool. He has even made special stops when I have had questions or need quick service! Gil communicates well and acts like a professional. read more

Gil R Pools - Pool - Pool Cleaners Near Me

We installed our pool in our backyard in June of 1970. We are aware of most things pool and knew just about everything we wanted to meet our needs. Gill educated us in others way we might meet our goals. Gill was the person we wanted after interviewing him and others. Gill met all our needs and went very high and above in his performance from all my experiences in the past! My total experience with him and the total major overhaul he performed on our pool project led me to employ him as the total caretaker of our pool. Not to forget his tremendous knowledge he has in everything pool. read more

Kind, courteous, knowledgeable and dependable. I appreciate Gil for the great work he does on my pool!

Gil has great service! Very friendly and quality work. Thank you for all your service.

Install salt system, acid wash startup , more than fair pricing,best decision I made going with Gil R pools have continued with monthly service read more

I just hired Gil as my pool guy and am very pleased. He listened to my concerns and made adjustments to everything in my pool. He adjusted the flow, the salt, and my pool has never looked better. read more

Gil is great. If you're not happy or not satisfied with your Pool service give him a call. He is timely, does a great job and informative. I was fortunate to meet Gil after a bad experience with our old Pool guy who up and left. Gil, came in and immediately provided great service. To my surprise he's even out there in the rain ! I've referred him to others and they were glad I did. Gil does it all. So, if your in need of a new pool service, don't hesitate and give him a call. read more

We are first time pool owners and our previous pool guy allowed a lot of minerals to build up on our tiles. When it required cleaning he didn't have the equipment to complete it himself so we hired Gil and his team. We were very happy with his company's quality work cleaning our tiles and pool surface, it came out beautiful! We hired Gil to do the weekly maintenance as well. He explained everything to us and made us feel more confident as pool owners! Thank you for everything! read more

I left on vacation and made the mistake of leaving a solar pool cover on my pool. The sun and heat made my untreated pool turn green. I looked around, and found Gil. He came out the very next day to look at it and gave me his opinion. He noticed my filter was not big enough for my pool. He said let me know that my cover, plus poor filtration causes it. He turned my pool from green to clean in 2 days. He also gave me prices for a better filter. I went ahead and changed the filter. I went from a cartridge filter to a de filter. He finished the work as promised. I highly recommend him. read more

Gil R Pools - Green pool - Pool Cleaners Near Me

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I am a Real Estate Investor and Needed a Good reliable Pool guy in Hacienda Heights CA. I took a chance on Gil to Acid Wash the pool, clean the tile and get us paint. Gilbert and His team, where on the job right away, provided me with Fair prices and never let us down. He got the job done right away, under our budget and was always available when we needed him. This has been a very postive experience and our pool is now on its way to being a Great Asset to our Investment. He stands by his work and Im a happy customer :-) I Highly recommend working with this company, theyll get it done right and at a very Fair price and hes fast ! read more

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Gil is reliable, knowledgeable and friendly. Keeps our pool in tip-top shape and is very transparent and fair with pricing. I have been working with him for over a year and am very happy with his service. read more

I highly recommend Gil to handle your pool service needs. We have been using him for about a year and our pool looks phenomenal. Our previous pool guy was not very good, he let our pool turned green, and didn't know how to fix the situation. We called Gil to fix things and he quickly got our pool back in amazing shape and has kept it looking great ever since. I can always ask him questions about the pool and he is extremely responsive and friendly. He is THE BEST! read more

Our pool was in need of some serious TLC. Gil stepped up to the challenge and made my pool look brand new again. He performed an acid wash, repaired my decking, and grout. He even went the extra mile by returning a few days after and cleaning out my filters just to make sure it was extra clean. His prices are very reasonable and I would strongly recommend to friends and family. Thanks again Gil, awesome job! read more

Gil R Pools - Pool Cleaners Near Me

We love Gil. He is so friendly, responsive and knowledgeable, he helps us understand the pool equipment. We were even at a weekend party and our spa suddenly emptied for no apparent reason. He was able to remote in and helped solve the problem. He came the next day to be sure everything was okay. Our dogs live him too! We cant recommend him enough! read more

I have used Gil for pool cleaning service for a few years now. He always leaves the pool spotless and is there to help when issues pop up. Always has a solution to pool questions or concerns I have. If you want a reliable knowledgeable pool guy. I highly recommend Gil. read more

Gil provides great pool service. I call him on Sunday and he showed up within 2 hours the same day to provide estimate. Highly recommend his service. read more

Gil R Pools - My pool looks great after Gil's cleaning services. He is really responsible and experienced. Highly recommended. - Pool Cleaners Near Me

We needed our pool drained ASAP and Gil was very responsive. He was able to come out the next day to get the work done. He was professional and got the job done. His price was fair and the best out of 4 other quotes I received. Thanks Gil for taking care of our needs so quickly! read more

Gil is my pool guy. He has been doing my pool for about a year and a half. No issues comes every week. Let's me know if he needs to change schedule. Best of all my pool sparkles! He makes recommendations on equipment and makes sure equipment is running like it should. He installed a heater for me at a great price also. Love his service. read more

We couldn't be happier with the awesome pool service Gil provides! He has been cleaning our families pool for years! We recommended him to all of our family and friends! He is so friendly and honest. BEST POOL GUY EVER! Thanks again Gil! read more

I am trying to delete this review, not sure if I can but things did not at all work out as expected. Hopefully yelp will allow me to delete this review. read more

Great service, would definitely recommend them. I messaged them about an extremely last minute pool cleaning for a pool birthday party that I was hosting at my house in two days. I messaged Gil through Yelp very late at night and he responded right away. Not only did he respond right away but he was also able to help me with the pool cleaning service I needed and offered to come the very next day. He was extremely communicative at all times and he came at the time he stated that he would be coming. Once at my house, he inspected my water filter, even though that wasn't what he was there for, and he didn't charge for the inspection. He let us know the issues we had with the water filter and he let us know about any other minor things that needed some attention/replacement. He let us know his prices for the replacement, but he didn't once ever try to force any additional services on us. Instead, he was kind enough to let us know that while he did offer replacement services, that it was something we could also do ourselves, even giving us the names of places to go to for replacement parts at an affordable cost. His price for the last minute pool cleaning was extremely affordable and he was the first person to respond to my last minute request. Overall, my boyfriend and I had a great experience and would definitely recommend Gil to anyone looking to get their pool serviced and cleaned. We had nothing but an extremely positive experience. read more

Recently used Gilbert, right off the bat he was super friendly and knowledgeable. He really took he time to listen to our problem and advised us on how to properly correct it. Definitely using them for all our future needs. read more

I needed to look for a new pool company ASAP last pool guy just quit. Message Gil though Yelp and he respond right away. He came to the house the next day. My pool looks Amazing. He even was able to get algae out of the spa. The last pool guy couldn't do it. We are very happy with Gil. You'll also be happy with Gil's service. Thanks Gil read more

Love my pool, thanks for making it nice and crystal clear. Gil was very informative and friendly.

My pool service after 22+ years resigned abruptly for new opportunities and recommended Gil. Called Gil and told him my issue, that the resignation happened when I was out of town for 2 weeks so I had a not so healthy pool. He seemed like a nice guy and we scheduled a time for him to come over. My previous pool service had stopped by and added chlorine to my pool, which I advised Gil of so we rescheduled another day. Gil never showed, never called, I text'd him letting him know that this was not the type of service I want to move forward with. I never heard anything from him. I was really surprised given his yelp rating. Oh well.... read more

Gil is so great I had a great consultation and can't wait to start working with him this summer. I really appreciate his service and will help my grandfather out immensely. read more

I am very satisfied with Gil's service. He is very responsible and arrived on time. He really knows his stuff and is very polite. He even offers repair and maintainance! He is easy to talk to and helped me understand the service. I highly recomend Gil! read more

Gil is the best. Our first appointment he came after I got off work which was a little late, he was very thorough and he explained everything he does and what the costs would be. He is the best and we have had at least 3 the last 2 years. Good and very reasonable priced. I would really recommend him. read more

Gil is a great pool guy. He is prompt and does solid work. He is very knowledgeable and is very understanding and flexible. He does a great job of informing his customer but never pushes for extra charges (which I've experienced with other pool guys). His prices are fair but honestly cheaper than most quotes ive come across. read more

Amazing job! Thanks Gil for keeping my pool looking amazing! He turned my spa from green to clean!

Gilbert has been servicing my pool for 5 years. He is consistent and on time. He is also very knowledgeable and responds quickly when we are having issues with the pool. read more

Gilbert Raucho has been our pool man since 2017 in Hacienda Heights. He is a really nice person & does a great job. He is very thorough & professional. His assist. Brad is also friendly & professional. We have had other pool men, our last one was so lazy & wasn't professional at all. Gilbert even shows up in pouring rain & always returns my calls & texts. We have never had any problems with him or his service. I HIGHLY RECOMMEND Gilbert! read more

they're professional and courteous. they came to my house exactly like they said they will.