Excellent service and affordable pricing…read more I bought glass top for dresser and it was very easy to order and available sooner than promised.

Thrilled with the work they did for me. Quick & Punctual when they came out to do the estimate…read more Pricing was very reasonable. Installer arrived on time and did a great job. Glass insert for a front door. Looks great. Will definitely call them again for any future glass needs. Thanks guys. Shawn the installer did great work.

Had a not great experience with Santa Fe Glass. Technician broke a pane of glass on my front porch…read moreand it left a mess of glass through my garage, porch, and drive way.

Technician was very knowledgeable. He did not try to oversell the work was quick and hey cleaned…read moreup the mess made with the broken glass. They made recommendations that made sense and not overly expensive!

I brought them a piece of mirror to reproduce and they had it done almost immediately. Very…read morefriendly, honest and upfront..

Awesome people, very efficient and helpful. Cut a piece of glass for a broken living room window…read moreand was the cheapest/fastest quote. They had the piece available within a couple hours! Even took off extra for free when we realized our measurements were off

Cottin's Hardware recommended Santa Fe Glass (located in North Lawrence, 1410 N 3rd St) to me &…read moreBOY, WERE THEY WONDERFUL!!! Jason in the office was careful not to take my half-knowledgeable advice, instead recommending that his colleague, Jeff, come out & look at the storm door glass and screen problem I was having. Jeff came & did SUPERB work, fixing both glass storm windows AND the screen so everything fit snug! On top of that, he completely replaced my failing porch screen door turnbuckle assembly--had to go back to their office to bring back the new parts and expertly installed it! Very personable and competent! I will ALWAYS go back to them for any storm window or screen work that my ancient old house (built in 1869!) needs, & I think there will be lots. On top of it all, they refused to charge me a penny! Wow, just wow....I recommend you all CHECK THEM OUT!

We had Santa Fe Glass construct our shower door for our bath remodel. We couldn't be happier. About…read moretwo years later, a piece of hardware failed causing the door to come loose. I called with an explanation of what happened and was immediately put on their service call schedule. Having to order and wait for the replacement parts to arrive, their servicemen arrived as scheduled, replacing the hardware, and securing the door. Unfortunately, one of the sliders did not close all the way. I called and was and scheduled for a few days later. Again, the servicemen arrived as scheduled and made the necessary adjustments. By their own admission, they had never experienced that hardware failing, but stuff happens. Bottom line, we've been very pleased with their product and service and enthusiastically recommend them.

I just had new glass put into my new sun porch the experience with Santa Fe glass in Gladstone was…read moreoutstanding Robin the office manager was always so helpful and sought to do so much in making the order Tony Ron Aaron and the rest of the crew came and did an outstanding job on my installation and both cases both with the crew and with Robin the office manager all questions were answered everything was very professional and I could not be more satisfied the job done was just great I am so glad that I used Gladstone Santa Fe glass and I'm planning in the future to have another sun porch replacement glass done

Acquired an old greenhouse that had tempered glass panes. A few had been broken during its time…read morestanding. I called around and got some estimates for three panes of glass. Two were the same size and the third was less then half of that. I was told that it would take at least a week to make. Some of the prices given seemed rather extreme to me. The price that Santa Fe gave me was almost half of that cost. I asked how long it would take to get and was told possibly by the end of the business week. The order went in on Tuesday morning and they called me Thursday to say the glass was in. I picked it up and the panels fit perfectly and made the greenhouse look great. Will keep them in mind for future work and noticed that they make custom screens as well! Very satisfied with the whole overall experience and will recommend to others and keep their information for myself.

We had Hayes Company add insulation to our attic, the company was telling us we would fill a…read moredifference in the air quality immediately. I didn't believe them. I was shocked we could totally tell the difference the day they was done. We have noticed our air is not running as much, but most importantly the house has felt more comfortable from the up stairs to basement! Would totally recommend if you are having problem keeping your house at a comfortable temperature on all levels. Wish we would have done this years ago!!!

Submitted a request for a proposal for glass. Ben answered immediately and we made our purchase…read more We had requested from others and they were higher in price

I had scheduled an appointment for a cracked window repair from 12:00 - 5:00 on 5/13. At 4:00 p.m.,…read moreI called and was told that the tech would be there shortly. The tech didn't show up. At 5:00 p.m., I called and was told that they were closed. I then scheduled the appointment for today, 5/14 and was told that the crack had run so it could not be repaired. Although I showed the tech a picture from yesterday with no run. Safelite said there was nothing they could do and offered me a pair of windshield wipers. Worst customer service ever. They continued to make excuses for guy that didn't show up yesterday. Tiana needs to take a course on what good customer service is.

Original quote was for $302 so I scheduled appointment. Installer messaged me a couple hours…read morebefore...price had changed to $969 Cancelled appointment.

We originally hired Bordner Home Improvement to fix a leak coming into our main floor ceiling…read morespecifically because of their stellar online reviews and thinking they were a quality local company (they were actually sold to a private equity company in 2024 and are no longer locally owned). Tyler came out and looked over our issue, he told us that after replacing the head flashing above the window behind the stucco there "would be no more leak, 100% or we'll come back out and fix it" and not to worry since it's backed by a 1-year guarantee just in case the leak didn't show up until further into the rainy season. Given their online reviews we completely trusted his word and were expecting the same great experience so many others have had. Unfortunately, our experience was not what we were told or expecting. Poor Workmanship & Unauthorized Charges: They ripped out the stucco and installed new flashing, but the workmanship was poor (see photos). When we immediately emailed them with photos and concerns, they dismissed us and ran an unauthorized charge on our card for the balance. It took persistent messaging before they admitted the work was subpar and agreed to fix it. The Leak Wasn't Fixed: Even after the cosmetic "fix" (which still left us to paint the new stucco ourselves), the window leaked the very next time it rained. Misdiagnosis & Upselling: After contacting them multiple times about the continued leaking, they agreed to send a couple guys out to do a "water test" with a garden hose. Less than 15 minutes after arriving, they had quickly determined the issue was actually at the bottom of the window--not the top area they had just charged us $2,395 to repair. Their new solution was to suggest we buy completely new windows. It seems incredibly shady that they didn't perform a simple hose test before ripping out stucco and charging $2,395 for a completely unnecessary repair. While they may have done great work for some others, I would look elsewhere unless you want to spend time and money only to end up worse off than before you hired them.

A representative came out to discuss a new roof plus siding for my home. At first things went well…read morebut in the end I was not impressed and these are the reasons why. First he did not give me his business card which it's just a common courtesy. Second, when we were talking about metal roof he was telling me that they use rivets to fasten the roof material down. Then he added you have to have somebody come out every couple of years to tighten the rivets. Thirdly, he contradicted the lady in the office and he said quotes were only good for 30 days whereas she said that they were good for one year. He didn't bring any samples inside so we had to go out to his truck , in this July heat, and he never showed me any of the siding samples, only the roof. He did not give me any quotes except he did say that it would cost $1000 10 ft.² which would work out to about 14k for my roof. He also told me that they very expensive and he acted like I didn't have the money to pay even though I told him that it would be next year before any work would be done plus I would pay in cash. All in all, this was not a good representation of this company. It was a letdown for me because I felt like he thought I didn't know anything and that I'm just an ignorant woman that can be taken advantage of by men who are in the construction field. So I use them? Most likely not and it's all because of the rivets.