Awesome service, great people. Completely recommend going here if you need anything done to your…read morecar.

I've used the services of this mechanic a couple times before for basic things like oil change and…read morechanging break pads however this last time I had a bit more work to be done. I explained what the issue was as best as I can being someone that knows very little about cars and he said he will do an assessment and let me know. He later called and explained what the issue was and what needed to be done. $500+ later and the car still has the same issue. I took it back let him know the issue has not been resolved. He examined the car then stated NEW repairs are needed other than what he previously done and it will be an additional $1300 to make the repairs. This is a clear example of someone taking advantage of people that don't know much about the inner workings of cars. Initially he claimed he knew what the problem was and assured me he fixed it and obviously that was false now it appears this is an attempt to trick a customer into spending more money to fix the same problem. Be warned!

I used Andy's for years until he sold it about 2 years ago to the current owner who kept the name…read moreof the shop. This guy turned out to be a huge disappointment in terms of honesty and overcharging. He is banking on Andy's reputation. Do not waste your time and money with the man.

I brought my car in for an oil change and to take a look at the electric issue we were having with…read moreour car. The car wasnt starting and it seems as though there wasn't enough of an electrical output for the windows to efficiently go up and down. We dropped our car off on a Monday and didn't get to pick it up until the week after due to them not knowing what was wrong with it. They said that the car needed a new control system. we were charged for said service and went about our business. Four days later, our car started making funny noises. It turns out that they put THE WRONG OIL and after paying for a new control system, the windows eventually stopped going up all together. BEWARE OF THIS BUISNESS!!! I previously used to Bring my car to this business for 5+ years and counted on it as a reliable trustworthy business when Andy and his staff were there. He has now retired, and unfortunately, it has not been the same.

They were fast,reasonable and honest. I will definitely…read moregoing back to them. Thank you. J.

I know nothing about cars & seldom need to use a mechanic / repair shop, so I was looking for a…read moreplace close to Bed Stuy to take my 2007 Lexus that wasn't starting. Plenty of places in Brooklyn have lots of bad reviews, so I went with Malibu due to their lack of abundantly bad reviews. Diagnosed as a rat-chewed wiring harness. Estimated at $390 to fix, which is exactly what I paid. Bit skeptical around how much work/time was actually involved (e.g., I'm a dude who knows nothing about cars & it could have just been a loose ECM wiring plug or a single chewed wire), but at the end of the day, my car is now running perfectly & I didn't have to spend $1k+, so I don't really care how much time actually went into it. Full wiring harness replacements can be thousands of dollars. Also got a tire patched and swapped out for $20, which is cheaper than what a tire repair shop would have charged. Great communication & updates... called in the AM for drop off via tow truck & they promptly kept me updated on progress throughout the day and notified me immediately when my car was ready. Also worth noting (which is pretty reasonable) -- they charge a daily car storage fee once work is done after 24 hours. My dream of not having to deal with street sweeping for a week was unfortunately shattered pretty quickly because they were so quick. Another reason I went with Malibu is because they have a spacious workspace that can hold a lot of cars -- lots of other repair shops have 1-2 lifts in what's effectively a residential sized two car garage. Malibu has a massively sized car warehouse that can hold multiple cars being worked on, and has space for other cars around still. Entire staff is eastern euro (not sure the specific flavor), but they were friendly. I picked my car up right at closing, and got blasted with cig smoke in the garage, which felt appropriate for a car shop closing up for the day. 5/5, would come back!

Truly a highly reliable auto shop that has taken care of all my Subaru's needs. I highly recommend…read morethem as they are knowledgeable and well versed in many makes and models of a wide range of years.

They fixed my suv today It was a very stressful time for…read moreeveryone It was electrical so it was a nightmare They don't just give up They kept at it. Now it's done. It was a unique situation and not a common problem. I want to thank everyone who worked on the suv. We all learned something GMC sucks

My family and I have been using the services of Al's Preferred &Son Auto repair shop for over 25…read moreyears. The service is excellen! Their expertise, honesty, and kindness is incomparable. Thank you Chris and Al! You are an asset to our community! SSV

Needed my car inspected and oil changed. I had been going to dealers for my service. The last…read moretrip they had a whole list of items that "needed to be done". I decided it was time to look around for someplace else to work on my car. During my research for a good mechanic I came across Al's. Decided to give them a try. I spoke with Chris and I gave him the list from the dealer of work they said had to be done (at an exorbitant rate). Well Chris took the list and said he would look at the car and see what it needed. Turns out it was an inspection and oil change. He did recommend that the tires would need to replaced soon. A few months went by and I decided it was time so I went back. I had a tire in mind that Chris said was a good tire however he recommended a tire his father just put on his vehicle. I went with Chris' recommendation. Went for a ride out on the Island. Car ran better than new. His tire recommendation was spot on. Great honest place. I met Al too. Very nice guy as well. Won't be going any place else with my cars. Glad I found them. Wish I knew about them years ago. Highly recommend Al's Preferred.

very responsive and helpful. Not many mechanics are responsive during weekends, very grateful to…read morehave find Keith at this time.

I love the service Keith has provided for My car for years.I highly recommend him for Affordable…read moreprices and quality service and he comes to you which is a big plus

10/10 service & repair. These guys work efficiently. 100% will be coming back & recommending to all…read moremy guys working on their cars as well!

Awesome alignment set-up for lowered cars like mine - lift is below grade so no worries about…read morescraping! Great, friendly, knowledgeable service professionals.

We had a horrific experience breaking down on the Cross Island Parkway just past Crocheron Park. In…read morethe left lane. On Saturday. We were finally towed and brought to Raj Auto. Everyone there was polite, professional and courteous. When they weren't able to get an alternator for us, Stephen helped us arrange for a rental car. When I picked the car up on Tuesday, I thanked him profusely for the assistance of everyone here. The car has not had any problems since. I see they have a lot of awards and citations and they deserve all of them.

After months of trying to figure out what was wrong with our Nissan, Raj finally figured out what…read morethe problem was! We went to 2 other mechanics before finding Raj! He was very professional and is a true craftsman who takes pride in his work. He took the time to explain what was fixed and even test drive after his repairs to make sure that we were satisfied with his work. He not only cares for cars but also cares for his customers. We truly trusted his word and felt like he was a family member that was giving me advice.

We come to Junior all the time, we have our friends come here too. Honest and reliable! He provides…read morevideos while taking care of the car and clearly explains what the issue is.

Amazing!!! Keyan is a great mechanic!! Fast and efficient!! I would recommend him to family and…read morefriends any day!!