I recently went to this store with my daughter. I had a question at check out and since the answer I got wasn't how it had been the last 3 times, the check out person asked if I'd like to discuss with the manager. The store was almost empty and there was nobody else in line so I told her I would like to speak to a manager. She was pleasant, but the pleasantness stopped there. The check out manager came and didn't seem sure about the question, so I asked to see the store manager. The check out manager was a little rude since she didn't acknowledge me in any way, even though I tried to engage her in conversation. However, she was nice compared to the store manager. She was rude; didn't greet me, smile at me or offer to be of help in any way. When my question was posed to her, she immediately acted as though I was a problem. She spoke in an uncivil tone, much louder than was necessary and then proceeded to mock me. My daughter was very uncomfortable with the managers' behavior, which was uncalled for because we were out spending quality time together. I don't think the store manager even realized that I wasn't pushing back, or responding in kind. I was incredulous at her demeanor and tone and was surprised to note that she felt fully justified to act in this profoundly unprofessional manner. Is this how they treat their customers? With the high prices they charge, one would think they'd at least be respectful to their longtime customers. read more