Stuck on 287/87 approaching Tappan Zee. Flat tire. The cops called County Auto. Eddie arrived…read morequickly and although it was getting late, he knew exactl where to get a replacement tire. He stayed with me at the tire place and took care of everything. He didn't leave before getting me safely on my way. So thankful because it could have been a really bad situation otherwise! Thank you again!! Also carefully explained the charges!

My car got illegally towed here - not only are they jerks but also liars and frauds (especially…read moreRonnie - beware). My car was parked legally with permits and this company illegally towed it away. Then they charged me for extra days of storage even though I had my car with me on those days - I had gas receipts to prove it but instead of listening to reason, Ronnie started screaming at me over the phone. This place is a huge SCAM. Do yourself a favor and stay far away from this fraudulent establishment. Don't hesitate to call the cops to keep these guys in check.

This business exceeds my expectations of great customer service and great service ! John towed my…read moredads 1991 Dodge Dynasty all the way to Rockland county when others were not available and costly ! He arrived less than 20 minutes. He picked up my vehicle and was especially kind and professional! His demeanor kept me calm and for some reason I was a peace during the whole ordeal! Without question , he accepted a reroute on the long trip ! I am so thankful and appreciative for all of his help when I was stranded ! I would definitely recommend his business for his exceptional service and professionalism! wow ! Thank you, Thank , Thank you ! He deserves 10 stars !

From the owner: 24 hour service Junk car removal…read more Lockout Tire change Jump starts Free accident towing Friendly service Call now for all automotive and towing needs 5 years experience 3472801103

Fast and reliable service. I'd definitely call them again if I ever have an emergency. They showed…read moreup quick and handled everything no problem.

These guys were completely stress free and reliable they arrived on time took care of my car and…read moremade sure I had transportation home. Will definitely recommend your Towing company to family and friends. Thanks for your services.

Worst worst experience! Called AAA for a tow for broken car and they assigned Intune. After…read moresignficant wait I called Intune toget wait time. The man stated he worked in gas station and would not help. My tow truck was suddenly canceled for some reason. AAA rebooked with another tow company. The gentleman was terribly rude and filing a formal complaint with AAA.

The quality is poor when it comes to service. This company should only be used if they take your…read moreinsurance for a free tow. Otherwise, the tow that you were going to receive will cost you a lot of money no matter what kind of shady work they do. There's Internet site they say that free towing with work such as, changing a battery. After I had a vehicle of mine towed to their shop. I was told many things needed to be replaced. I did not like the answer that I received from the mechanic and wanted to take the car somewhere else. Take the car somewhere else I had to purchase a battery and I was charged for a tow. So if you think these people are out to help you, you are wrong! They are there to make as much money as they can off of you. Quality is poor. The ownership is poor. They have two big garage with little knowledge. go anywhere but here.

I drove all the way from Manhattan 40 minutes. They told me they could do maintenance on my van. I…read moreget there. They can't fit my van into their shop. No one bothered to ask how tall my van was so now I just wasted an hour and a half of driving there and back this is ridiculous

Performance did a beautiful job replacing the rear bumper on my Porsche Macan after it was…read morerear-ended. They were able to get the necessary parts within 2 days, which was much faster than expected. I dropped it off for repair and it was ready the following day...looking brand new again! I also recently used them for an oil change and for my NYS inspection. They do excellent quality work at a great price and are a pleasure to deal with.

My car had been towed there by Elmsford PD after a car accident. I wasn't allowed to call my own…read moretow or request where my car was taken. Additionally, I was never informed of cost/ fees associated. My car was scheduled to be towed to the dealership performing the repair, I spoke with Reina to notify them my car was being towed. She sent me an authorization form that stated I was aware there would be a $125 fee. I called to ask about why they were not upfront with the fees, she screamed at me to sign the form, then said "I guess you don't want your car back!" and hung up on me. I reluctantly agreed to sign the form, sent it to her and emailed that I would be coming in to retrieve items out of my car before it was towed. When I went out to my car, I looked to make sure they hadn't done anything to my vehicle, and noticed there was a piece that they had ripped off. I understand there are times when something has to be removed for safety during a tow, but they are supposed to document everything done, and why. I took photos. My insurance then called me to notify me that the tow had gone there, but was not authorized to spend the exorbitant amount they were charging, so they had to leave. I called Brandon's to explain that a piece from my car had clearly been removed. Reina was nasty and condescending on the phone, ended up saying she has no idea and maybe something had been removed but has no way of knowing. How do you have no way of knowing when it was done by the shop you work at? She ended up transferring me to the owner. When I explained the situation to him he said "if you got proof come here and show me." I went in, showed him the photo of my car at the seen of the accident. He told me that the part I was showing him was a piece of the other persons car (it clearly was not), I told him it was not, he said "well then it's still there." I said it was not there and I would just like to know what was removed, why and have it documented, as it is my right to do so. He went out to look at my car. While he went out, I asked Reina for an itemized bill (as it's my right to have). She said "no," when I asked why she wouldn't give it to me, she said "because I said so, you're not even paying, insurance is." My insurance, that I pay for, for my car, that I also pay for and she's telling me I have no right to the bill? I said okay, then explain the charges to me (my insurance had given me a rundown of what they were told the charges were). I asked why I was being charged an inspection fee, a labor fee, and why I was being charged $250/ day instead on the $125 listed on the release form. She rudely stated "Things cost money, what did you expect it to be free?" I said absolutely not, but I am entitled to know what I'm being charged for and why, she once again went on about how I wasn't being charged, insurance was. Agin, my insurance, that I pay for, for my car.... Any honest company would be more than willing to tell you why they are charging you the amount they are, and would be more than willing to provide an itemized copy of the bill if they have nothing to hide. The owner then comes back in screaming at me about how the parts were all still on my car, nothing had been removed and that when they drove the car it got moved under the wheel (complete lie). He then started screaming at me to bet him $1,000 that it was there. I told him I would not be betting him, but would like to know what was done. Again starts screaming at me to bet him, because that's a professional way to conduct business and carry yourself as a company owner. I said okay, well it clearly was removed, but if you won't admit it then let's move on to the charges.He refused to answer any questions pertaining to the charges or amount and continued screaming about how he gave me a nice discount. He then began asking me why I was getting the car towed off his lot and where I'd be getting the work done (why would I want to get it done by him after the way they treat customers). I told him, not that I needed to, he then began talking down to me saying dealerships can't do repairs and they'll send it out elsewhere. (some dealers don't but some do, the place I'm bringing it does them there). He began once again talking over me, talking down to me like I was stupid about how the dealer was going to send my car to a body shop. Why does it matter? I would hire anyone to fix my car before I hired him. He then told me my car was totaled, it is not. He told me it's an old model (literally a 2024 lol). And asked me if the air bags went off, if the air bags had gone off, I'd imagine he'd notice when he went out to look at my car. He then went on about his various titles and how he's on the board of the Westchester automotive something or other (not that it matters or anyone asked). My front seat also had debris all over it after they towed it and the owner refused to acknowledge where it came from. This company is extremely corrupt, charging illegal rates.

Outstanding job on repairing my Range Rover. They went above and beyond and delivered it in…read moreimmaculate condition.

Had no choice but to use their service because the police department called them for our truck…read morebreaking down on the highway. Whoever we spoke to on the phone was AS RUDE as all these 1 star reviews say. Literally don't go out of my way either to leave reviews because I also operate a small business so I understand and respect the hustle but keyword is RESPECT. To dismiss my staff simply because they were asking for more information? to provide false information and to rudely accuse us of credit card fraud because we wanted to know why it cost $850+tax for a tow LESS THAN 0.5 miles? absolutely unacceptable. We said we would pay but we just needed a proper invoice first for our accounting, and thats when we'd provide the credit card info but to refuse that request and then to rudely shut us down. How you do business, I have no idea but I would never recommend this company

The way to owner himself responded to my review is exactly how all his employees act, if not worse…read more They hang up in the middle of your sentence.. I always leave positive reviews with my positive experiences and my profile will reflect that.

Stranded in lower Manhattan, 3 tow companies accepted my insurance company's tow request and then…read morenever showed! John took the job from the Toyota Service Center and was constantly giving me updates on his progress due to weather & road closures. He's professional & kind.

From the owner: "New York Tires & Towing offers 24 Hour Towing Services for trucks and vehiclrs in and around New…read moreYork. Our rates are highly competitive and service is extremely reliable. We are prompt, punctual, and affordable. Calls us at 914-240-3324 for more information on our towing services and tire services today. Heavy Duty Towing Medium Towing Forklift Service Wheel Lift Towing Show Car Hauling Light & Medium Duty Towing Local & Long Distance Towing Motorcycle Towing Emergency Towing Roadside Assistance Low Clearance Garage Extended Cab Truck with seating for 5 4 x 4 off recovery Tire services, Flat fix , New and Used tires for Affordable prices."