John helped me through a difficult accident. The other person's insurance company gave me a hard…read moretime and John was there every step of the way for me. Very knowledgeable and friendly.

Trustworthy and transparent. I would recommend them to anyone. It's too bad I'm not going to be in…read morethe area forever because I wouldn't go anywhere else for future needs.

The auto body and towing are all the same company. This is my experience with them...after paying…read moreover $400 to have my car towed from the middle of Ardsley town to 5 elm st, Ardsley (within a 1 mile radius).... The owner started my car up on a cold winter morning, and the second in his wrist finished a spinning the key.. my car was already being driven... my truck is an '04 you can't be starting it so quick in cold weather like that. Then the owner drove my car onto my buddies flatbed while having my E break engaged!!! By the way, they only accept cash which is super suspicious.

this company is privately owned and overcharged me in impound fee's under the table way over the…read morelegal set amount they're supposed to . Which is why they only take cash , so that you can't prove it ! unfortunately I found out too late and my time is worth more than what I gave them . They clearly needed it more than I did . Just want the owner to read this and know that GOD see's everything , and he see's you ripping people off that are already in a tough situation . Karma is real and hope it comes back to you tenfold . May you continue to have the days you deserve in that junk lot .

amazing stuff and service . this place only ableto repair japanese cars in NY. thanks always honest…read moreadvised for my car and fix it.

Small and a little cluttered, but I loved the vibe of this place, and the work was done well and at…read morea good, competitive price. I know a few things about cars and I was very confident they were being straight with me. Also the guy showed me the replaced parts and even offered them to me (which I declined) but I appreciated the directness and honestly. The only reason I'm deducting a star is because I was told on drop off "two hours" and it ended up being quite a bit longer. Not a huge deal, stuff happens, but would've appreciated a little more accurate time estimate up front.

J&B is a 10/10. I had a minor issue with work they completed years ago, and they could have easily…read moredismissed it. Instead, they honored their warranty and went far beyond what I expected to make it right. My Macan now looks brand new, and they've earned a customer for life. Their workmanship and customer service are exceptional. I highly recommend J&B to anyone looking for a shop that does incredible work and truly stands behind it.

Joe and Michael were extremely helpful. I came in needing some help and they were fast and…read morefriendly. They are clearly experienced and competent. Would recommend.

I drove all the way from Manhattan 40 minutes. They told me they could do maintenance on my van. I…read moreget there. They can't fit my van into their shop. No one bothered to ask how tall my van was so now I just wasted an hour and a half of driving there and back this is ridiculous

Performance did a beautiful job replacing the rear bumper on my Porsche Macan after it was…read morerear-ended. They were able to get the necessary parts within 2 days, which was much faster than expected. I dropped it off for repair and it was ready the following day...looking brand new again! I also recently used them for an oil change and for my NYS inspection. They do excellent quality work at a great price and are a pleasure to deal with.

Excellent service and excellent workmanship. My car looked brand new. Great people. Highly…read morerecommend.

I came in for an issue that I thought would require an expensive replacement. As soon as I drove…read moreinto the garage, I was greeted warmly and with a smile by a woman who works there. I explained my issue and that I didn't have an appointment and was coming in for a quote. A gentleman then came to my car and greeted us warmly again. He checked it out and fixed the issue quickly and said we didn't need any replacement. And he did this without any charge. I was so pleasantly surprised by the service! And it felt like they genuinely just wanted the best for me. If I ever need any auto body repair, I will be sure to bring my business here!

This was our second experience with Ultimate Auto Body and it was even better than the first…read more Fernando and Jimmy provide EXCELLENT service. We needed a side mirror replaced, Fernando was so helpful in finding a timely appointment. Jimmy accomplished the work in record time. Fernando found a best price for the parts needed. This is a fabulous business, with fabulous people. We would highly recommend their services!

I'll throw another five-star review on the pile for Fernando and the team at Ultimate Auto Body…read more Fernando is a meticulous auto-body specialist who is courteous, helpful, and has a high ethical standard. When my car was side-swiped in a parking spot, he worked with me to find a convenient time for the repair, and coordinated with insurance, the rental car company, and me while I was traveling out of state, making the process easy and painless. He outsourced part of the detailing work, which resulted in a tiny dent on a panel, which I completely missed. I would have happily rolled off the lot but he made sure to flag it, and scheduled a quick return so he could make it perfect. I hope I won't have much need for autobody repair anytime soon, but if I do I'll be happy to take it back to Fernando. He's a pleasure to work with.

Loyal customers for 12 years and, yet, they choose to scam us...dishonesty should not be taken…read morelightly! We brought the car for diagnostic, they called us telling that timing belt was worn out and needs replacement. The price estimate they gave us was $2000. We said that we needed to think about it because it sounded like too much for the job. They went ahead and replaced the timing belt (without replacing water pump!!! Water pump replacement should be done along with timing belt replacement-common safety practice everywhere). They told me that they spent 8.4 hours on replacing the timing belt (normal time for a professional is 2 hour, an amateur can do it in 3 hours). They charged me for the Timing Belt Kit $495.95 PLUS the belt itself $89.99 (although it is normally sold with the kit as a package for $365 maximum price). The total bill came up to $1975, and that is WITHOUT OUR CONSENT because we trusted this business for 12 years, they decided to go ahead without our approval of the estimated fee. In comparison, local Acura certified dealership charge $1555 (including tax) for changing timing belt WITH water pump replacement!!! Their professional statement, just like every other shop I asked, was that water pump should be replaced at the same time as timing belt for further engin preservation as water pump has the same wear and tear estimate as the timing belt. After speaking with Casarella's about this, they told me that they can replace the water pump at additional cost. After a day of back and forth meaningless texts, they reduced their bill to 6.4 hours of labor time, which clearly shows the how the price scam works, and their dishonesty because it only takes 2 hours to replace the timing belt at a professional auto shop!! That dishonesty in addition to overcharging for the replaced parts and NOT replaced water pump. OUTRAGEOUS!!

Took my car to get an inspection done, they told me everything is fine except i needed to get new…read morewipers. They forced me to buy $50 wipers from them or else i would fail my inspection. I took home my old wipers and had my husband look at them and he even said we just got ripped off! Never going back.

I agree with one of the reviewers, avoid this shop at all cost. It took more than 6 weeks before…read morethey got our car fixed trying to add more damage thats wasn't there before and keep asking more money feom the insurance. I 100% regret getting into their shop! I actually escalated our issue to a senators office who reached out to the dept of consumer's report. That's how bad our experience it. Before we got our car they even asked us to sign and notarized a letter stating that we agreed to take our car even without fixing all of the "damage", if there really is, just for us to ve able to finally get our car out of their shop.

They were good at responding to my messages about my damaged tire at first. But as the messages…read morekept getting exchanged the amount of time with the responses got longer. By the time I got a final answer, the problem was already taken care of by another source.