John helped me through a difficult accident. The other person's insurance company gave me a hard…read moretime and John was there every step of the way for me. Very knowledgeable and friendly.

Trustworthy and transparent. I would recommend them to anyone. It's too bad I'm not going to be in…read morethe area forever because I wouldn't go anywhere else for future needs.

The auto body and towing are all the same company. This is my experience with them...after paying…read moreover $400 to have my car towed from the middle of Ardsley town to 5 elm st, Ardsley (within a 1 mile radius).... The owner started my car up on a cold winter morning, and the second in his wrist finished a spinning the key.. my car was already being driven... my truck is an '04 you can't be starting it so quick in cold weather like that. Then the owner drove my car onto my buddies flatbed while having my E break engaged!!! By the way, they only accept cash which is super suspicious.

this company is privately owned and overcharged me in impound fee's under the table way over the…read morelegal set amount they're supposed to . Which is why they only take cash , so that you can't prove it ! unfortunately I found out too late and my time is worth more than what I gave them . They clearly needed it more than I did . Just want the owner to read this and know that GOD see's everything , and he see's you ripping people off that are already in a tough situation . Karma is real and hope it comes back to you tenfold . May you continue to have the days you deserve in that junk lot .

It's hard to find trustworthy and fair repair shops. They tick all the boxes here. While they…read morespecialize in Japanese vehicles I'd certainly feel comfortable bringing any vehicle here. They are a small shop so if you don't call ahead it can take some time, but they use good quality parts, priced reasonably, and ultimately do good and thorough work. What's great is they explain exactly what they've found, why they're doing the things they propose and conduct themselves in such a way that they provide the right assurances you're not being taken advantage of. Being such a small spot, the only thing you'll want to consider is dropping your car off for any lengthier work as there's only a few seats outside where you can wait.

the shop is small and crowded. very satisfied with the service. the work was done in a timely…read moremanner. mgmt kept me updated. pricing was reasonable. mechanics are professional, sato auto repair has become my go-to for anything related to my car.

Joe Sr and his sons are not braggarts, so please let me. I first heard about this special shop on…read moreYouTube. Ammonyc brought a project car to them and this made a lasting impact on me. Larry is as OCD as I maintaining equipment, belongings, and our vehicles. So, when my Volvo was gifted a parking lot "rub" I contacted J and B. Cindy was my first contact, what a sweet interaction that helped put me at ease. Upon drop off, Joe Sr. came over to introduce himself and listen. There is no overstatement or under deliver with this man, beyond which he would drop me at a rental car pickup. He personally remained in contact. No little detail escaped his team. All of which are genuine and concentrated on delivering an experience and your car to you better then you could hope. I was anxious, fearing how this could be sorted and return my car to perfection. Joe and His Son came over on delivery to walk and check in. They are a delight and their business is simply incredible. Genuine, kind, warm, experts of their craft. I will trust them to handle anything with my vehicles. 10 star review if I could

I have always had a great experience from the entrance to my car repairs. I recommended many…read morefriends even from Brooklyn NY , Bronx they use oven very good result. They take care to provide the rentals, it is a breeze. They provide all your needs to be accommodated.

Performance did a beautiful job replacing the rear bumper on my Porsche Macan after it was…read morerear-ended. They were able to get the necessary parts within 2 days, which was much faster than expected. I dropped it off for repair and it was ready the following day...looking brand new again! I also recently used them for an oil change and for my NYS inspection. They do excellent quality work at a great price and are a pleasure to deal with.

Knowledgeable, courteous, honest and thorough. A++++ best mechanic in the area by far. No fuss, no…read moregames.

This is the third time we've had to bring in our SUV to repair scratches from backing out of our…read morenarrow garage. Each time our car doors look brand new. Excellent and timely service.

Body shop standards for details should keep car interior protected and clean. They didn't at all,…read moreand new car was a mess inside from shop dust, shoes and clothing!! Failed to mount back the door front speakers. Staff annoyed and oblivious to their mess and did unacceptable job to clean it. Car body work amounted to just a polish non improvement over fine scratches, presumably insurance limit. But other dirtiness misses are still visible and permanent!!

This was our second experience with Ultimate Auto Body and it was even better than the first…read more Fernando and Jimmy provide EXCELLENT service. We needed a side mirror replaced, Fernando was so helpful in finding a timely appointment. Jimmy accomplished the work in record time. Fernando found a best price for the parts needed. This is a fabulous business, with fabulous people. We would highly recommend their services!

They did a great job for a good price on a 2022 BMW X5. Other shops wanted 3x the price but…read moreFernando was able to limit the painting to the impacted area and it looks amazing.

First time I went here was a few years back with my sister's old car that needed repairing, I think…read morethe alternator and a few other things. They gave me an estimate after looking at it, confirmed I wanted it done, and had it fixed in no time. The bill was very reasonable, and they even fixed the sunroof gasket (small fix) at no charge because they noticed it leaked there after rain a week prior. Ever since then, I've only dealt with them. I take my car, sister's car, mom's car, dad's car, and tell all my friends about them. Never heard a single complaint, in fact, only "thank you's" and "wow, done in no time". Does the right thing by you and your car. Service is great, in and out quick, prices are very fair, and he's honest with you about your car. Let's you choose what you need done to your car after showing you exactly what's wrong. Honesty is hard to find in the auto repair business, but this is the place to go if you need something done right.

Loyal customers for 12 years and, yet, they choose to scam us...dishonesty should not be taken…read morelightly! We brought the car for diagnostic, they called us telling that timing belt was worn out and needs replacement. The price estimate they gave us was $2000. We said that we needed to think about it because it sounded like too much for the job. They went ahead and replaced the timing belt (without replacing water pump!!! Water pump replacement should be done along with timing belt replacement-common safety practice everywhere). They told me that they spent 8.4 hours on replacing the timing belt (normal time for a professional is 2 hour, an amateur can do it in 3 hours). They charged me for the Timing Belt Kit $495.95 PLUS the belt itself $89.99 (although it is normally sold with the kit as a package for $365 maximum price). The total bill came up to $1975, and that is WITHOUT OUR CONSENT because we trusted this business for 12 years, they decided to go ahead without our approval of the estimated fee. In comparison, local Acura certified dealership charge $1555 (including tax) for changing timing belt WITH water pump replacement!!! Their professional statement, just like every other shop I asked, was that water pump should be replaced at the same time as timing belt for further engin preservation as water pump has the same wear and tear estimate as the timing belt. After speaking with Casarella's about this, they told me that they can replace the water pump at additional cost. After a day of back and forth meaningless texts, they reduced their bill to 6.4 hours of labor time, which clearly shows the how the price scam works, and their dishonesty because it only takes 2 hours to replace the timing belt at a professional auto shop!! That dishonesty in addition to overcharging for the replaced parts and NOT replaced water pump. OUTRAGEOUS!!

they are very good and reasonable. also are personable and you get timely service with qualityread more

After my passenger mirror was sideswiped by a bus, this shop fixed it incredibly fast and did an…read moreamazing job. The mirror looks brand new, the paint matches perfectly, and everything works like nothing ever happened. Super professional and efficient,. Highly recommend!