Do NOT waste your time going to Auto Exclusive Auto Body in Ardsley, NY (10502)!…read more This place USED TO be great when it was owned by John Giampicolo and was called Giampiccolo Auto Body. But new owners and a new name brought a new vibe, a bad vibe. Owner, Gregg Reith, made me feel like he was doing me a favor by fixing my car. Some time ago, I brought my car in and Gregg gave me an estimate. I told him I was good with his price and he said he ordered the parts. Gregg told me to call him "next week" to see if the parts had arrived. When I called, Gregg told me the parts had not come in yet and to call again next week. This happened 4 or 5 times, spanning 4 or 5 more weeks. The car should have been fixed by then! Finally, I told Gregg, "You call me when the parts arrive." For some reason I never understood, Gregg did not think he should call me, the customer. He thought the customer should keep calling and checking. I never heard from Gregg. I don't think he ever ordered the parts. He just wasted my time. It's like the job was not big enough or important enough for his "exclusive" Auto body business, but he was not straight forward or decent enough to tell me. I took the car somewhere else and got it fixed. I will never go there again. John Giampicolo: I hope you are enjoying your retirement, because for your former customers, it's a big loss!

I took my wife's Honda CR- V into Auto Exclusive for some relatively small auto body work after she…read moresideswiped a pole on the passenger side. Owner Gregg Reith repaired the damage in half the time and at nearly half the price of two nearby body shops that quoted repairs to me. And he got the car back to me when he said he would. So while nobody likes paying for expensive autobody repairs, if you do need work done I'd definitely recommend checking out Auto Exclusive. Thanks, Gregg!

John helped me through a difficult accident. The other person's insurance company gave me a hard…read moretime and John was there every step of the way for me. Very knowledgeable and friendly.

We have now used Bucci three times this year and can only say that they are top notch. I could not…read morehave asked for more helpful and professional people, going way beyond the call of duty to help with rental car, insurance issues, and always in communication with me. The cars were fixed in a timely fashion and looked like new. Thank you to the crew at Bucci! You are the best! Lorre S. 3/22/22

The auto body and towing are all the same company. This is my experience with them...after paying…read moreover $400 to have my car towed from the middle of Ardsley town to 5 elm st, Ardsley (within a 1 mile radius).... The owner started my car up on a cold winter morning, and the second in his wrist finished a spinning the key.. my car was already being driven... my truck is an '04 you can't be starting it so quick in cold weather like that. Then the owner drove my car onto my buddies flatbed while having my E break engaged!!! By the way, they only accept cash which is super suspicious.

this company is privately owned and overcharged me in impound fee's under the table way over the…read morelegal set amount they're supposed to . Which is why they only take cash , so that you can't prove it ! unfortunately I found out too late and my time is worth more than what I gave them . They clearly needed it more than I did . Just want the owner to read this and know that GOD see's everything , and he see's you ripping people off that are already in a tough situation . Karma is real and hope it comes back to you tenfold . May you continue to have the days you deserve in that junk lot .

amazing stuff and service . this place only ableto repair japanese cars in NY. thanks always honest…read moreadvised for my car and fix it.

It's hard to find trustworthy and fair repair shops. They tick all the boxes here. While they…read morespecialize in Japanese vehicles I'd certainly feel comfortable bringing any vehicle here. They are a small shop so if you don't call ahead it can take some time, but they use good quality parts, priced reasonably, and ultimately do good and thorough work. What's great is they explain exactly what they've found, why they're doing the things they propose and conduct themselves in such a way that they provide the right assurances you're not being taken advantage of. Being such a small spot, the only thing you'll want to consider is dropping your car off for any lengthier work as there's only a few seats outside where you can wait.

J&B is a 10/10. I had a minor issue with work they completed years ago, and they could have easily…read moredismissed it. Instead, they honored their warranty and went far beyond what I expected to make it right. My Macan now looks brand new, and they've earned a customer for life. Their workmanship and customer service are exceptional. I highly recommend J&B to anyone looking for a shop that does incredible work and truly stands behind it.

Joe and Michael were extremely helpful. I came in needing some help and they were fast and…read morefriendly. They are clearly experienced and competent. Would recommend.

Excellent service and excellent workmanship. My car looked brand new. Great people. Highly…read morerecommend.

I came in for an issue that I thought would require an expensive replacement. As soon as I drove…read moreinto the garage, I was greeted warmly and with a smile by a woman who works there. I explained my issue and that I didn't have an appointment and was coming in for a quote. A gentleman then came to my car and greeted us warmly again. He checked it out and fixed the issue quickly and said we didn't need any replacement. And he did this without any charge. I was so pleasantly surprised by the service! And it felt like they genuinely just wanted the best for me. If I ever need any auto body repair, I will be sure to bring my business here!

I'll throw another five-star review on the pile for Fernando and the team at Ultimate Auto Body…read more Fernando is a meticulous auto-body specialist who is courteous, helpful, and has a high ethical standard. When my car was side-swiped in a parking spot, he worked with me to find a convenient time for the repair, and coordinated with insurance, the rental car company, and me while I was traveling out of state, making the process easy and painless. He outsourced part of the detailing work, which resulted in a tiny dent on a panel, which I completely missed. I would have happily rolled off the lot but he made sure to flag it, and scheduled a quick return so he could make it perfect. I hope I won't have much need for autobody repair anytime soon, but if I do I'll be happy to take it back to Fernando. He's a pleasure to work with.

This was our second experience with Ultimate Auto Body and it was even better than the first…read more Fernando and Jimmy provide EXCELLENT service. We needed a side mirror replaced, Fernando was so helpful in finding a timely appointment. Jimmy accomplished the work in record time. Fernando found a best price for the parts needed. This is a fabulous business, with fabulous people. We would highly recommend their services!

First time I went here was a few years back with my sister's old car that needed repairing, I think…read morethe alternator and a few other things. They gave me an estimate after looking at it, confirmed I wanted it done, and had it fixed in no time. The bill was very reasonable, and they even fixed the sunroof gasket (small fix) at no charge because they noticed it leaked there after rain a week prior. Ever since then, I've only dealt with them. I take my car, sister's car, mom's car, dad's car, and tell all my friends about them. Never heard a single complaint, in fact, only "thank you's" and "wow, done in no time". Does the right thing by you and your car. Service is great, in and out quick, prices are very fair, and he's honest with you about your car. Let's you choose what you need done to your car after showing you exactly what's wrong. Honesty is hard to find in the auto repair business, but this is the place to go if you need something done right.

Loyal customers for 12 years and, yet, they choose to scam us...dishonesty should not be taken…read morelightly! We brought the car for diagnostic, they called us telling that timing belt was worn out and needs replacement. The price estimate they gave us was $2000. We said that we needed to think about it because it sounded like too much for the job. They went ahead and replaced the timing belt (without replacing water pump!!! Water pump replacement should be done along with timing belt replacement-common safety practice everywhere). They told me that they spent 8.4 hours on replacing the timing belt (normal time for a professional is 2 hour, an amateur can do it in 3 hours). They charged me for the Timing Belt Kit $495.95 PLUS the belt itself $89.99 (although it is normally sold with the kit as a package for $365 maximum price). The total bill came up to $1975, and that is WITHOUT OUR CONSENT because we trusted this business for 12 years, they decided to go ahead without our approval of the estimated fee. In comparison, local Acura certified dealership charge $1555 (including tax) for changing timing belt WITH water pump replacement!!! Their professional statement, just like every other shop I asked, was that water pump should be replaced at the same time as timing belt for further engin preservation as water pump has the same wear and tear estimate as the timing belt. After speaking with Casarella's about this, they told me that they can replace the water pump at additional cost. After a day of back and forth meaningless texts, they reduced their bill to 6.4 hours of labor time, which clearly shows the how the price scam works, and their dishonesty because it only takes 2 hours to replace the timing belt at a professional auto shop!! That dishonesty in addition to overcharging for the replaced parts and NOT replaced water pump. OUTRAGEOUS!!

I agree with one of the reviewers, avoid this shop at all cost. It took more than 6 weeks before…read morethey got our car fixed trying to add more damage thats wasn't there before and keep asking more money feom the insurance. I 100% regret getting into their shop! I actually escalated our issue to a senators office who reached out to the dept of consumer's report. That's how bad our experience it. Before we got our car they even asked us to sign and notarized a letter stating that we agreed to take our car even without fixing all of the "damage", if there really is, just for us to ve able to finally get our car out of their shop.

They were good at responding to my messages about my damaged tire at first. But as the messages…read morekept getting exchanged the amount of time with the responses got longer. By the time I got a final answer, the problem was already taken care of by another source.

Friendly, honest and high quality work. My family will only trust our cars here…read more We've been coming here for over ten years now.

The way they answer the phone is like all the rest of the auto shops nearby - brusque and unhelpful…read more(this has changed, as they used to be much more polite) . The two managers are pleasant and helpful in person.