I dropped my wedding dress here for preservation, they took a very long time to get it done…read more(dropped off in September, picked up in January after having to call twice to ask why it's taking so long). They lost my expensive and sentimental veil in the process. When I received my dress back, someone else's was in the box. They did their best to remedy the situation by replacing it, but overall my veil is missing forever. I wanted to leave a review simply because I am so heart broken over this whole thing. If you need things dry cleaned, that's fine, but I wouldn't trust this company for something like this again.

Always happy with the results of their cleaning service. They're eager to figure out solutions to…read moreany problems that I bring to them.

I have been a customer for over 25 years. I wouldn't take my clothes anywhere else. The family has…read morealways been wonderful to work with. Every person from Gi-Ro has a smile and goes above and beyond to make sure that the service is the very best of experinces.

Horrible! This particular location is filthy inside. The floors are uneven tripping hazards, the…read morewalls are disgusting as well as the rafters where they store customer's clothing. There is poor ventilation and the overwhelming stench of the harsh cleaning solvents they use is revolting! They do not use the green friendly cleaning solvents, Colvin Cleaners is the only local place that does! I utilized their services a handful of times and I give them one star due to their abilities to remove spots and stains. However, even though the stains are removed, you are forced to launder the finished product once you get it home to remove the overwhelming stench from the chemicals they used to remove the spots. There seems to be a revolving door of delivery drivers, as these employees are expected to do their pick up and deliveries AND solicit new business at the same time. As a family owned and operated business it is not handled in the professional manner that corporate businesses are, it is common to see the family members giving inconsistent directions and actually arguing as if they are at their dinner table! I have personally witnessed employees being called demeaning names and have also been told how racial slurs have been used by employees against other employees, yet they remain gainfully employed! I find it extremely sad that this business has been around over sixty years and is in such a state of chaos, unprofessional behaviors, and rather questionable labor law practices IE: people being paid under the table, employee injuries on the job being encouraged to go through their own insurance rather than utilizing Workman's Compensation as the law dictates. One employee tripped over an exposed pipe on the floor and was told she was banned from ever going on that side of the building again, rather than the business owners fixing the real problem! Add to that the owners tend to gossip between the employees rather than directly going to the source of their alleged concerns/questions. Their prices continue to rise, but their quality of service remains the same. Sadly, there are some very talented employees there, yet they do not get the appreciation and respect they deserve. I was once told if (the former plant manager) was too stupid to send a repaired product down the line to be inspected that I had to be smart enough to catch it! Absolutely no respect and very unprofessional words coming directly from the owner! No wonder their turn over has always been so high, people are talked down to and flat out unappreciated and clearly not valued. In my opinion I would not be the least bit surprised to see this place fold. It is never good to see a business go under, but when a business conducts itself in such a manner it is bound to happen! Save your time and money and go to Colvin Cleaners, or purchase one of the easy to use do it yourself dry cleaning kits that can be found on the shelf at Wal Mart!

Dropped of Tuesday got it back Friday friendly and professional. Just moved up will use again.read more

I had to drop of 14 items for dry cleaning and they were done so fast and the clothing looked great!read more

These people are VISCOUS !!…read more They deserve zero stars, but this app will not allow zero stars. I brought in a pair of clean and freshly laundered shorts that needed a patch. This business forced me to pay "for dry cleaning at their factory" as well, blaming it on Covid. BUT... they had no problem taking filthy money across their counter from me. There is no other dry cleaner near me, so I had no choice but to pay $13.25. I am so broke, that I had to pay in change. Giro is taking advantage of the situation and ripping off those of us that are truly hurting. May God have mercy on their souls come Judgement Day.

Very disappointed:( Sister had prom dress altered here and was made way too small even after asking…read morefor extra room and saying it was too small during initial fitting. Under layer of skirt was left unhemmed so it frayed and had to be fixed. Had to spend more money in order to make the dress a lace up back instead of a zipper one so it fit my already small sister. Bustling done on the sides of the skirt was also very bumpy and messy. Almost $200 spent to get the dress altered and then we had to spend even more money fixing all the mistakes made.

Hardee Bros is top notch if you are looking for a reliable dry cleaner in the Harris Hill area…read more Super friendly staff, fast and reliable service, reasonable prices and handy location keep me coming back. Not only do they a great job with my dry cleaning, they also do amazing repair work - they recently replaced a zipper on my winter jacket that was a hard to find orange colour, which they matched perfectly. They also excelled at removing a tough nail polish stain from my wife's spring coat. Look for their coupons in the savings flyer in the Harris Hill area - I recently used one of them to save $3 off my regular dry cleaning bill.

Great job cleaning my suit. Also tightened a button that needed repair. Great business. Would…read morehighly recommend

As we prepared for our daughter's wedding, we looked for a reliable cleaner to handle our…read moredaughter's wedding gown and my wife's gown. After looking at reviews of several businesses we found they all seemed to be written by the same person....no details just "they were great." Remembering that Urban Valet provides cleaning services for the annual prom gown give away, we decided to try them out. The staff was very friendly and helpful as my wife explained exactly what was needed. In addition to the cleaning, her gown needed to be altered slightly. Staff explained the process and fully reviewed her requirements. The items were promised to be ready by the next Wednesday. On Wednesday we arrived and everything was ready as promised. Both gowns were beautifully prepared and well covered to ensure they could be easily transported. My daughter's gown had a jeweled waist which is not easy to clean but was perfect. I was more than pleasantly surprised when it came time to pay. For a wedding gown, an evening gown with alterations and a man's two piece suit with tie the cost was less than $100.00! I don't know about other locations but the Hamburg site has a very unique feature. In addition to walk in service they offer Drive Through service as well. I have never experienced such a service at a cleaners but intend to use it in the future. If you ever need cleaning and/or alteration services for everyday or unique items, choosing Urban Valet is the right choice and they will not disappoint.

They always do an outstanding job, fast, efficient, dependable, a pleasure to do business with. I…read morealways recommend them and they don't disappoint.

Excellent customer service and they do a great job with the cleaning. I got a dress done that has…read morefragile lace on it and it looks brand new. The price list is clearly available on their website, so you know exactly what to expect. They gave me an estimate for the time and sent me a text when my items were ready - right when they said it would be. Everything was easy: parking, drop-off, and pickup... and since they offer free delivery services you don't even need to bother with any of this. I don't need dry-cleaning services often and really appreciate that Colvin Cleaners removed all the stress from the experience.

The Scarlet Vetter says.....this place is the only game in town (or in many towns it seems) for…read moreamazing reliable same day service! I found myself being summoned internationally for a 10 day work trip on a moment's notice. Of course, many things I wanted to take with me were sitting in my dry clean pile, as I had been working from home for weeks with no call for my higher end clothing. Drat! What to do? I called my regular cleaner about possible same day service or even two day service and was told that was a "no go." So much for my 20 plus year's of business. So, to Yelp I turned and happened upon Colvin Cleaners. They told me they regularly do same day service as long as the garments are there by 10:30 am and that I could expect them back at or before 3 pm. Eureka!! I drove like a mad woman straight there from the southern tier and arrived at 10:32 am. Despite my tardiness for the 10:30 deadline, the counter staff was very friendly, bright and cheerful and greeted me with a "how can we help?" They set up an account for me, checked in my items, and told me I could expect a text when the dry cleaning could be picked up, all in under 5 minutes! I decided to run errands while in Buffalo for my trip. Sure enough at about 2:30 pm, I got a text informing me my clothes were ready. I arrived, to find yet more bright happy and helpful service staff at the counter. I paid a very reasonable sum for my clothes and was on my way. This place is great and advertises that they employ green cleaning methods to boot! If you are in the Buffalo area, make this business your dry cleaners!!!!! You will not regret it!

Absolutely exceptional and the BEST for wedding gown alterations! Due to a customs issue, both my…read morewedding ceremony and reception dresses arrived only 4 weeks before the wedding and both dresses required a lot of work. I had heard good things about Chayban and decided to see if they could pull off a miracle. Truly, they went above and beyond! The attention to detail and the level of execution were superb, which given the time constraints is all the more impressive. The reception dress required a complete redesign of the top. They took my idea and made it look like the dress was designed that way. Which again, is all the more impressive given that they only had four weeks to pull it off. I will be using them for all of my alternations and tailoring needs and I can't recommend them enough!

I had a wonderful experience here! I brought in a formal dress that I was planning to wear to a…read morefriend's wedding. It fit well through my ribs and chest, but needed to be taken in around the hips and lower part of the dress, as well as shortened. I called ahead, and they told me to come in with no problem. They had me try the dress on, carefully pinned and marked everything, and explained that it would be ready in about a week. When I picked it up, the alterations were beautifully done. After getting home, I realized there was one small thing I wanted to adjust about the way the bottom of the dress was laying. I called, and they immediately told me to bring it back whenever was convenient. They fixed it for me while I waited, and I was so impressed by how thorough they were. They had me try it on multiple times, making little tweaks until it fit absolutely perfectly. They never made me feel like I was inconveniencing them, and they didn't even charge me for the additional adjustment. Everyone was incredibly kind, patient, detail-oriented, and genuinely wanted to make sure I left happy with the final result. The dress fits like it was made for me! I couldn't be happier with their work and will absolutely be coming back the next time I need something tailored. Highly recommend!

Drivers pull into the wrong drive ways to pick up and drop off to lazy to get out of their stupid…read morered vans. Worst dry cleaners in buffalo hands down and when we call them to ask them to stop they hang up on you. I look forward to this business closing.

Having grown up in the area and graduated from Williamsville North High School across the street I…read morewas delighted to discover GI-RO on a recent visit home. I live in Colorado now but always love coming back to Western New York. Had several events and business meetings to go to and they were able to launder and press my shirts within a day. Thank you for your efficient service!

A+ service. Hem on my pants needed repair. I emailed my inquiry through Yelp and received a quick…read moreresponse. Joanne took care of me in a flash.

I've always been curious about taking my clothes to a tailor/seamstress, as nothing ever really…read moreseems to fit me right. I'm a 29yo, 5'7" male and pretty skinny, so even slim fit clothes are often a little baggy. After a particularly frustrating shopping trip I ended up searching on yelp and found Joanne. After discussing my needs, I decided to bring Joanne several pairs of pants and shirts for alterations, which she had done in no time. I like to dress nice for work, and I know I'm going to look so much better with well fitting clothes. It was also extremely convenient because we live right around the corner from each other! Thanks again, Joanne!