I dropped my wedding dress here for preservation, they took a very long time to get it done…read more(dropped off in September, picked up in January after having to call twice to ask why it's taking so long). They lost my expensive and sentimental veil in the process. When I received my dress back, someone else's was in the box. They did their best to remedy the situation by replacing it, but overall my veil is missing forever. I wanted to leave a review simply because I am so heart broken over this whole thing. If you need things dry cleaned, that's fine, but I wouldn't trust this company for something like this again.

Alterations and drycleaning has always been excellent.Employees are nice and helpful.read more

Dropped of Tuesday got it back Friday friendly and professional. Just moved up will use again.read more

I had to drop of 14 items for dry cleaning and they were done so fast and the clothing looked great!read more

These people are VISCOUS !!…read more They deserve zero stars, but this app will not allow zero stars. I brought in a pair of clean and freshly laundered shorts that needed a patch. This business forced me to pay "for dry cleaning at their factory" as well, blaming it on Covid. BUT... they had no problem taking filthy money across their counter from me. There is no other dry cleaner near me, so I had no choice but to pay $13.25. I am so broke, that I had to pay in change. Giro is taking advantage of the situation and ripping off those of us that are truly hurting. May God have mercy on their souls come Judgement Day.

Very disappointed:( Sister had prom dress altered here and was made way too small even after asking…read morefor extra room and saying it was too small during initial fitting. Under layer of skirt was left unhemmed so it frayed and had to be fixed. Had to spend more money in order to make the dress a lace up back instead of a zipper one so it fit my already small sister. Bustling done on the sides of the skirt was also very bumpy and messy. Almost $200 spent to get the dress altered and then we had to spend even more money fixing all the mistakes made.

Great job cleaning my suit. Also tightened a button that needed repair. Great business. Would…read morehighly recommend

Exceptional, professional, kind, quick and reasonable dry cleaning service. Ask for Harry to…read moreexperience the level of service as it should be. Above and beyond, I highly recommend.

As we prepared for our daughter's wedding, we looked for a reliable cleaner to handle our…read moredaughter's wedding gown and my wife's gown. After looking at reviews of several businesses we found they all seemed to be written by the same person....no details just "they were great." Remembering that Urban Valet provides cleaning services for the annual prom gown give away, we decided to try them out. The staff was very friendly and helpful as my wife explained exactly what was needed. In addition to the cleaning, her gown needed to be altered slightly. Staff explained the process and fully reviewed her requirements. The items were promised to be ready by the next Wednesday. On Wednesday we arrived and everything was ready as promised. Both gowns were beautifully prepared and well covered to ensure they could be easily transported. My daughter's gown had a jeweled waist which is not easy to clean but was perfect. I was more than pleasantly surprised when it came time to pay. For a wedding gown, an evening gown with alterations and a man's two piece suit with tie the cost was less than $100.00! I don't know about other locations but the Hamburg site has a very unique feature. In addition to walk in service they offer Drive Through service as well. I have never experienced such a service at a cleaners but intend to use it in the future. If you ever need cleaning and/or alteration services for everyday or unique items, choosing Urban Valet is the right choice and they will not disappoint.

From the owner: Traditional dry cleaning and shirt laundry services with a focus on customer service, quality, and…read moreeco-friendly cleaning. We can also clean area rugs, window treatments, fur, leather or suede items, sports equipment, wedding dresses and more!

Excellent customer service and they do a great job with the cleaning. I got a dress done that has…read morefragile lace on it and it looks brand new. The price list is clearly available on their website, so you know exactly what to expect. They gave me an estimate for the time and sent me a text when my items were ready - right when they said it would be. Everything was easy: parking, drop-off, and pickup... and since they offer free delivery services you don't even need to bother with any of this. I don't need dry-cleaning services often and really appreciate that Colvin Cleaners removed all the stress from the experience.

The Scarlet Vetter says.....this place is the only game in town (or in many towns it seems) for…read moreamazing reliable same day service! I found myself being summoned internationally for a 10 day work trip on a moment's notice. Of course, many things I wanted to take with me were sitting in my dry clean pile, as I had been working from home for weeks with no call for my higher end clothing. Drat! What to do? I called my regular cleaner about possible same day service or even two day service and was told that was a "no go." So much for my 20 plus year's of business. So, to Yelp I turned and happened upon Colvin Cleaners. They told me they regularly do same day service as long as the garments are there by 10:30 am and that I could expect them back at or before 3 pm. Eureka!! I drove like a mad woman straight there from the southern tier and arrived at 10:32 am. Despite my tardiness for the 10:30 deadline, the counter staff was very friendly, bright and cheerful and greeted me with a "how can we help?" They set up an account for me, checked in my items, and told me I could expect a text when the dry cleaning could be picked up, all in under 5 minutes! I decided to run errands while in Buffalo for my trip. Sure enough at about 2:30 pm, I got a text informing me my clothes were ready. I arrived, to find yet more bright happy and helpful service staff at the counter. I paid a very reasonable sum for my clothes and was on my way. This place is great and advertises that they employ green cleaning methods to boot! If you are in the Buffalo area, make this business your dry cleaners!!!!! You will not regret it!

Absolutely recommend this tailor. They completely bailed me out with last-minute alterations on a…read moredress for a wedding. My other alterations fell through and they were able to rush alter the dress for me. The dress hadn't fit quite right when I came in and, even though I had only intended to get it shortened, they were able to make some small alterations to other parts of the dress to make it fit perfectly. I couldn't be more pleased with the fit of the dress or the accommodating nature of the shop.

I don't know what a Chay is, but Chays are no longer allowed where I work. They've instituted a…read moreChay Ban. Maybe there's also a Chay Ban at this place too. I've had mixed experiences of this place but I have to say I think some of the reviews might be fake. I'm not completely sure. You can have a look for yourself. Customer service can be mixed and turnaround time can be really on the unacceptable side of things. It's hit or miss. I don't use these services often otherwise I'd have more to say. They were fairly professional last time I was here, picking something up for my Landlord. My caveat is that it was last winter, not this winter. I came here about 5 times in 6 months but then took forever to write the review. My bad.

Drivers pull into the wrong drive ways to pick up and drop off to lazy to get out of their stupid…read morered vans. Worst dry cleaners in buffalo hands down and when we call them to ask them to stop they hang up on you. I look forward to this business closing.

Having grown up in the area and graduated from Williamsville North High School across the street I…read morewas delighted to discover GI-RO on a recent visit home. I live in Colorado now but always love coming back to Western New York. Had several events and business meetings to go to and they were able to launder and press my shirts within a day. Thank you for your efficient service!