Owner Ali is very friendly and helpful. He will even open up…read morea few minutes early for us regular customers who come on Saturday. He says he says he does this so we don't have to wait out in the cold. He gives us a nice, clean place to do laundry

I just want to complain about the customer service I got from manor cleaners staff in victoria…read moreavenue branch in niagara Falls. Yesterday, I called the store to follow up on my wedding dress and veil scheduled for pick up last Sept 28 4 pm. I did not receive any update about it; thus, the reason for my call. I was told to call again because it turns out my items are not yet ready. I called again today after work asking about when will it be ready and I just really got annoyed on the manner the staff responded. I didn't like how he raised his voice on me and constantly interrupting while I was still talking. Kindly train your staff to address customer's concerns properly and politely and not sounding as if the customer should just accept poor service!

Various washing machines and dryers. Large too. "Surveilance" has been spelled wrong. It should be…read morespelled "surveillance". US dollars can be exchanged, however, face value is taken (e.x. $20 USD will be exchanged for 20 Canadian dollars.)

When we were visiting the Niagara Falls in Canada, we were left with clothes in need of cleaning…read moredue to the mist of the boat ride into the falls, and another adventure on the wet jet tour. Found this laundry mat and we were glad we did. Clean facility. The on site attendant was pleasant and helpful. Got the job done and did not have to depart with dirty laundry.

these people bought the business and are NOT tailors. they don't know anything about alterations…read more they DESTROYED my tuxedo. stay away.

This can not be owned by the same person today. Do not go to this dry cleaners. took my wife's CG…read moresleeping bag jacket to be dry cleaned, took 2 months to return, when it did, had more marks than when it was sent, told they would send back and have cleaned again, wait another 2 weeks, now returns with damage and signs of bleaching, owner tells me that they will fix, no problem! took a further 4 weeks, returned damaged. Spoke to the owner who said how sorry he was and if a receipt can be supplied they will arrange compensation. This I thought was fair enough, it's been excess of 4 months and no coat. Sent the receipt only for a reply 2 weeks later to say that they take absolutely no responsibility and no compensation will be coming. Visited the dry cleaners to see the owner who told me, tough, not my problem, go sue me. STAY AWAY FROM HERE! Not only did this affair cost $100 for them to damage the coat and refuse a refund, but the $1,800 coat is ruined. ZERO stars

The Scarlet Vetter says.....this place is the only game in town (or in many towns it seems) for…read moreamazing reliable same day service! I found myself being summoned internationally for a 10 day work trip on a moment's notice. Of course, many things I wanted to take with me were sitting in my dry clean pile, as I had been working from home for weeks with no call for my higher end clothing. Drat! What to do? I called my regular cleaner about possible same day service or even two day service and was told that was a "no go." So much for my 20 plus year's of business. So, to Yelp I turned and happened upon Colvin Cleaners. They told me they regularly do same day service as long as the garments are there by 10:30 am and that I could expect them back at or before 3 pm. Eureka!! I drove like a mad woman straight there from the southern tier and arrived at 10:32 am. Despite my tardiness for the 10:30 deadline, the counter staff was very friendly, bright and cheerful and greeted me with a "how can we help?" They set up an account for me, checked in my items, and told me I could expect a text when the dry cleaning could be picked up, all in under 5 minutes! I decided to run errands while in Buffalo for my trip. Sure enough at about 2:30 pm, I got a text informing me my clothes were ready. I arrived, to find yet more bright happy and helpful service staff at the counter. I paid a very reasonable sum for my clothes and was on my way. This place is great and advertises that they employ green cleaning methods to boot! If you are in the Buffalo area, make this business your dry cleaners!!!!! You will not regret it!

This company truly prioritizes its customers and takes pride in providing excellent care in…read morecleaning, preserving, and restoring clothes/linen/shoes and more. They pickup and deliver. If there's any problem, management will call with empathy and fix it. Had a minor mix-up last week and CC handled it with superb care and service. They employed their team or tailors and delivered my items in a timely manner. Can't imagine trusting anyone else with my treasured items. Not only do they value the way they care for clothes, but they value customer service. So grateful. Do yourself a favor and invest in the care of your clothes by entrusting CC for your items.

I had an expensive shirt dry cleaned at Xpress a few weeks ago and when I picked the shirt up, they…read morehad punched holes in the fabric of the shirt to attach their yellow tag. There was no reason to punch holes in the fabric of the shirt -as there was a label inside the shirt with size and care instructions. (They could have easily attached their yellow tag here) Last week I dropped 7 more shirts off and showed the damaged shirt to the employee and asked her to make sure the yellow dry clean tag was not put through the fabric again. I was assured they would not. I just picked up the shirts and once again 2 of them had the yellow tag punched right through the fabric -leaving holes in the fabric of the shirt. While the cleaning is fine and the shirts look nice when done, it is not worth dropping off shirts here if I pick them up with holes in the fabric.

i have been taking my dry cleaning to this location for years. This last year has been just awful!…read moreNo one is ever there. Trying to pick up my son's suit that is needed today, no one is there. Posted hours 10:00-6:00pm. Wednesday closed, No one answers the phone either. This is not the first time this has happened! I'm sorry I have given them plenty of chances. I am going to have go elsewhere. I am sure, I am not the not customer they are losing!

Amazing seamstress and Tailor. Ophelia and her daughter can do everything. Highly recommend this…read morebusiness you will not be disappointed.

They ruined a dress I was supposed to wear for a wedding. They altered the dress in places we did…read morenot discuss. It is very sloppy, stitches are everywhere, fabric was pieced in, none of the lines are straight, and strings everywhere. Have to take it to another tailor to be fixed. There are rips and holes. Then they wanted to charge me more for their mistakes.