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    Ghirardelli

    3.5 (13 reviews)
    Closed • 9:00 am - 10:00 pm
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    Eric W.

    In this location there are two Ghirardelli options. This one, on the second floor, and The Original Ghirardelli Chocolate & Ice Cream Shop ( https://www.yelp.com/biz/the-original-ghirardelli-chocolate-and-ice-cream-shop-san-francisco ) located on the ground floor. I did not go into the other, but this seems to have the most chocolate, as well other Ghirardelli options, i.e. cake mixes, and hot beverages and food (but maybe not ice cream, like the first floor location). If I have this wrong, don't worry, one is a very short walk from the other. So, observation number 1: The factory is not here, nor are there tours. Never have been, or so I was told, by the very friendly and helpful employee, who reminded me a bit of an Oompa Loompa (but that's another Chocolate Factory). Why did I think there was? My dad lived in SF in the early 80s, and I visited then. We did not buy any chocolate, but we did buy some cake mixes (flavors we have not seen elsewhere). Regarding the price of the chocolates, it seems a bit high, especially when you can buy the same squares for less at Marshalls (in Granbury, Texas). I know this, as we bought two bags there yesterday (12/10/24). Ghirardelli price $25, Marshalls' price was $12! So while it is quaint to buy HERE, it's no deal, and there's no factory (I know, I'm repeating myself). The factory is in San Leandro, California, about 22 miles away.

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    3 months ago

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    2 years ago

    Absolutely incredible, kid friendly, AMAZING ice cream. Very kind workers, have to experience.

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    2 years ago

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    XOX Truffles - Truffles 1/4 lb. Take-Out

    XOX Truffles

    4.7(731 reviews)
    0.7 mi•Russian Hill, North Beach/Telegraph Hill
    •$$

    I came in about an hour before closing and got the medium rectangular gift box as a Valentine's Day…read moregift. I really like that you can choose exactly how many of each flavor you want in your box. I didn't realize that before, but it's a great option because you could literally get one of everything if you wanted to try them all. I chose orange, citron/lemon, caramel, earl grey, espresso, raspberry, and hazelnut. There was also a vegan raspberry option since the regular raspberry had sold out for the day, and honestly you couldn't tell the difference. It was delicious. I also tried the lemon in store, and the raspberry was my favorite. One small thing is that once they're bagged up, it can be a little hard to tell which flavor is which since they look pretty similar on the outside. Not a big deal, just something to keep in mind if you're trying to remember what's what. The owner mentioned he's had the shop for 30 years, which you can feel when you're in there. He took the time to neatly tie up the box and even gave me two complimentary pieces. The shop itself is tiny and charming with a good variety of flavors. A friend of mine has been coming here since childhood, and now I understand the hype. I'll definitely be back.

    I happened to find XOX Truffles by looking on a map and saved it to bookmarks for a future trip. I…read morehappened to be in SF last week and literally stumbled upon the shop when walking to dinner one night! Needless to say, I was SO HAPPY. The man working, who I assume was the owner / chocolatier, was very kind and helpful. Myself and two friends got the 20 box and he gave us one piece for free. I got the mint, espresso, dark chocolate and coconut and all were super tasty. I want to go back! It's a very cute, homemade shop and I highly recommend checking it out!

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    XOX Truffles
    XOX Truffles
    XOX Truffles - Front

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    Dandelion Chocolate - Ferry Building - Mission Hot Chocolate.  It's got a little spicy kick.

    Dandelion Chocolate - Ferry Building

    4.4(264 reviews)
    1.8 mi•Embarcadero, SoMa
    •$

    This is a good place to buy San Francisco souvenir for your friends and family. It's a local…read morechocolate brand based out of San Francisco that my friend showed me. I know their chocolate qualities are good and tasty but I'm not sure it justifies the steep price. They use beans from different places which is what creates the variation in taste. They don't add anything fancy to their chocolate bars - it's just two simple ingredients: cocoa and sugar. I probably won't snack on these chocolate on daily basis because my wallet would be sad. However, I don't mind shelling out once in a while for special occasional or using it as gifts. This location in the Ferry building also sells pastries and drinks. I tried the Mission hot chocolate and was mind blown. The hint of cinnamon, chile, and cayenne pepper made this version so unique and so addicting. I think if I had unlimited money I would drink this every 3 days especially on colder days.

    Dandelion Chocolate in the Ferry Building is easily one of the best chocolate spots I've been to…read more They offer free samples of several high-quality dark chocolates, and I was surprised by how different each one tasted. Some were fruity, some more earthy or nutty, and others had a deeper, more intense chocolate flavor. The chocolate drinks are also excellent. They're rich and smooth without being overly sweet, so you actually taste the chocolate instead of just sugar. Everything feels very high quality, from the bars to the drinks. It's definitely not cheap, but it feels worth it if you really like chocolate. The samples also make it fun because you can actually compare the different chocolates before deciding what you want. Service is great and fast, while the ambiance is fun and exciting especially considering it's next to the piers. Between the quality of the chocolate, the distinct flavors, and the drinks, this was one of the highlights of the Ferry Building for me. Some of the best chocolate and chocolate drinks I've had anywhere.

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    Dandelion Chocolate - Ferry Building - Dandelion Chocolate FB: Much to choose from

    Dandelion Chocolate FB: Much to choose from

    Dandelion Chocolate - Ferry Building - Mission Hot Chocolate

    Mission Hot Chocolate

    Dandelion Chocolate - Ferry Building - Dandelion Chocolate FB

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    Dandelion Chocolate FB

    The Original Ghirardelli Chocolate & Ice Cream Shop

    The Original Ghirardelli Chocolate & Ice Cream Shop

    3.9(3.2k reviews)
    0.0 mi•Russian Hill, Fisherman's Wharf
    •$$

    Was this place a phenomenal, yes…read more Was this the best Sunday I've had in my whole entire life, yes. Does everybody need to try a good day of a Sunday when they're in San Francisco yes. Was this place overpriced ,yes. Was $20 worth a small scoop, yes. Does everyone need to go here when they are hanging out in San Francisco, yes. Service was great! Ice cream was rich and delicious!

    I've been coming to Ghirardelli Square for about 10 years. I went to high school right across the…read morestreet, so this has always been a familiar and nostalgic place for me. Tonight, I stopped by with my girlfriend and we shared a banana split. The ice cream itself was amazing, as usual, but unfortunately the service was one of the worst experiences I've had here. When ordering, I asked the cashier, Alex, whether chocolate sauce came on the sundae. The response I received felt belittling, as though I had asked a ridiculous question. His tone and demeanor came across as annoyed rather than helpful. I later brought the interaction to the attention of the supervisor, Andrew, hoping the situation could simply be clarified. Unfortunately, his response also came across as irritated and dismissive. I explained that I had specifically asked whether chocolate sauce came on the sundae, and when I asked for some to be added, I was told that it was already on there. After eating the sundae, I did not notice any chocolate sauce. Whether it had been added or not was honestly less important to me than the way the situation was handled. Something as simple as asking for chocolate sauce should not feel like an argument or an inconvenience. The one redeeming part of the service was Jose. He came over to our table, politely asked if we were enjoying the ice cream, and happily cleaned our table. His demeanor was genuinely kind, welcoming, and professional, and it was greatly appreciated. The banana split was excellent, and the quality of the ice cream is still something I would recommend. However, based on tonight's interaction with the cashier and supervisor, the customer service was extremely disappointing, especially considering how many years I've been coming here.

    Photos
    The Original Ghirardelli Chocolate & Ice Cream Shop
    The Original Ghirardelli Chocolate & Ice Cream Shop - Ghirardelli Ice Cream Sundae Trio Nat Geo revision

    Ghirardelli Ice Cream Sundae Trio Nat Geo revision

    The Original Ghirardelli Chocolate & Ice Cream Shop - Mini fudge sundae

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    Mini fudge sundae

    Ghirardelli - chocolate - Updated October 2026

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