Excellent service and your clothes are always cleaned perfectly. It is well worth the price to…read morehave peace of mind. I had a spot on a knit dress and it was removed and available when I requested it.

if I could give a zero that is what I would give very poor customer service very rude and the dry…read morecleaning was awful I could have washed it in the machine on my own, but I chose to bring it to a dry cleaners and they washed it and gave it back to me wrinkled

Great job on the alterations!! Received items on the day that they were promised. I was well…read morepleased.

Horrible!!! Both of my suit jackets were ruined at the exact same place!! A 2-inch tear in each and…read moreleft full of deep crease marks. The place is dirty, with a dog running around, and the owner was rude while pretending not to understand any English. By far the worst service l've ever had... Do yourself a favor and stay far away from this shop.

Charged us $75 after not doing any cleaning and just holding on to our stuff for two weeks. F!read more

Bolt Laundry Service is the BEST!! From the quality of the service to the customer service I've…read morebeen so impressed with them. Everyone is professional and so easy to work with. And in this time of everything automated, you can actually talk to a REAL person when you contact the 800 number. Recommend them 100%!!

From the owner: Laundry & Dry Cleaning Valet service. Pick up & delivery all through Virginia Beach. We offer same…read moreday service. And offer a 200% satisfaction guarantee. The best in the industry! If you are not satisfied we will pick your items up for free, if you are still not satisfied you'll receive a refund! We guarantee a pick up time within a 2 hour window. We'll sort your laundry. We wash, dry & fold your clothing by itself, never with another order. We weigh your laundry when it comes in and when it goes out, to make sure we don't miss anything. No contracts and you can cancel the service at anytime. No waiting, no quotes, no phone calls. Confirmed immediately.

Visited the Battlefield location and had the most excellent experience. We just moved from…read moreMinnesota to VA and with our moving truck delayed another 1-2 weeks, we were in dire need of laundry to be washed. The attendant was an absolute gem, Faris is his name. He graciously assisted me with how to purchase detergent and softener, how to download and run the app, and how to run the machines. I noted as people came in and out, he greeted them so warmly and truly managed this facility as an owner could only dream. The facility itself and machines were exceptionally clean, well lit, and safe. 10/10 recommend!!! He advised me that I could have even dropped off my laundry to pick back up which is a service I've never experienced. Not too often that doing laundry is enjoyable, but this was great!

Brand new machines Super clean…read more Large washers and dryers to accommodate California king bedding Very fun, friendly workers Thank you

I got a bridesmaid dress online for my brothers wedding and the website botched my measurements. I…read morewas worried if they were able to fix it because the dress was so big. Once I got the call it was ready, I was nervous to try on the dress. When I put it on, i felt like a different person in the dress! It showed my figure and reminded me why I wanted the dress in the first place! Emma's alterations saved my dress and saved me money because I didn't have to buy a new dress! The one I had was perfect after I got it back :) If you're looking for an affordable place that does a great job, this is the place for you!

I walked in to get my coveralls altered and new tags, the…read morequality of the stitch was perfect and they even offered to make any specific changes that I wanted ( which I didn't need) they fit perfect considering they were like 4 sizes too big before. To top it all off the service was so welcoming, they gave me deserts and treated me like a family friend not a customer 10/10 recommend!!!

DO NOT take your clothes here! I took a formal academic regalia robe worth hundreds of dollars…read morehere to be cleaned, and I emphasized the value of the item and need to be gentle. Well, they damaged the velvet panels on the robe. Rather than be honest about what happened, they just put it in the bag and said nothing. Thank goodness I took it out and inspected it when I got home rather than waiting until the next event when I had to wear it. After getting a complete runaround for WEEKS about payment for damages--multiple trips to the business (both locations), phone calls, texts, etc., and the owner (Luis) NEVER EVER responding, they paid me pennies on the dollar for the robe and then refused to return it to me so that I could try to repair the panels rather than replace the entire robe. Even refused to return the price I paid for the original cleaning, so I had to dispute the charge with my credit card company to get that money refunded. HORRIBLE experience all around! If I could give zero stars, I would.

After 10 days of waiting without any communication, they had my suit at one store and my shirt at…read moreanother. The outside of the store clearly says all work done on premises. After a full day of phone tag and being told "we're looking for it", going to the store, full voicemail boxes, and bad service, I received a call from the owner. The owner accused me of lying, saying I had only put the shirt in a few days ago, would not accept the fact that I still had the dated ticket saying otherwise, and finally told me I wouldn't get the shirt because I was rude to him. I only got the shirt after driving 25 minutes across town to the other store. Avoid at all costs.

I came across Big Steppers after a different cleaning company failed to show up for their scheduled…read moreappointment. Big Steppers was able to get a cleaner out that very same day, which was a huge lifesaver since I was on a time crunch with moving. They showed up on time and did quality work, paying extra attention to the areas of concern I discussed. Overall great service and reasonably priced. Would definitely reccomend and use again!

From the owner: Big Steppers a Cleaning Company offers meticulous in-home cleaning services throughout the state of…read moreVirginia. Regardless of where you are, we will come to you! Established in October 2021, we specialize in comprehensive housekeeping tasks, ensuring a sparkling clean home from top to bottom. Our services include dusting, mopping, vacuuming, window cleaning, dishwashing, light laundry, and countertop sanitization, leaving your space feeling fresh and rejuvenated.

Time to wash the comforter and found this little gem to use for this purpose. Not your typical coin…read moreop, extremely clean, reasonably priced and staff was friendly and very helpful with recommendation of best machines to use. They have 2, 4, and 6 load capacity washers with prices ranges based on needs (also varies with setting if going between light or heavy launder requirements). Went late morning and was not too busy, the 4 load capacity washers were all in use so I had to use a 6 which was more suited to what I had brought anyhow. Highly recommended and will be back for future use.

I come here when I have multiple loads to knock out all at once. I tend to come here midweek…read morebecause the weekends can be extremely packed, especially on Sunday. My last visit, I went on a Wednesday and it was pretty empty. The two ladies who were here were cleaning the laundromat, making sure there wasn't dust anywhere including the game machine in the front. They were also wiping down the folding tables and seating area. They're very attentive to cleanliness. I mean it is a laundromat, right? lol They also have folding services for those that don't want to fold their clothes. They do a phenomenal job with that as well. If you need change for smaller bills, laundry bags, laundry detergent, softener, and bleach, they have it. It's my go to laundromat. Restrooms are in the back, but you must ask for them to unlock the door.