We were strolling lovely downtown Burlingame this afternoon and walked by this Sunglass Hut. I…read morecould see through the front doors that they had a display of the new Ray-Ban meta smart glasses that I have been looking for. They have been really hard to find and most places are sold out. We had our dog with us, so I had my husband go in first to look at the display, but the employee was super welcoming and invited me to bring my pup inside. I love dog friendly businesses! I was able to try on a few styles before deciding on the ones I wanted. The store was clean and well appointed and the employee was very helpful to everyone who came in. I would definitely shop here again.

Paul and Giselle were an amazing help! I would shop here again in a second. They were friendly and…read morehelped me extremely quickly.

I bought Ray-Ban sunglasses from the Sunglass Hut on the first floor of Macy's and it was the…read moreeasiest experience thanks to Justin and Israel. Justin was so helpful and patient while I tried on a ton of glasses and chose my pair and, weeks later, Israel also helped adjust the glasses after I accidentally squished them and they became crooked. Both guys are definitely the warm and ideal people you want helping you while and after you make a pricier purchase. Huge thank you to you both! 5 stars!!!!!

I went to this certain location literally 30 minutes before they close and this guy closed the door…read moreon us and started making signals with his hands for us to go away. I was very disappointed since I had called before arriving and he said that they close at 7 and I arrived at 6:30. He was prolly discriminating against me since I'm a person of color and I was with three of my friends, I knew what pair of shades I was gonna buy and he just decided to be lazy and stand there for the last 30 minutes till closing. I walked by around 6:50 and he was still at the same position just staring at us, I don't know what his problem was but this was very unprofessional and I see due to past reviews this employee ain't it

Excellent place, Dr. Lai is very competent and professional…read more His office is helpful and easy to deal with. Our all family is using his services and we all are most than pleased

LATE Post: I agree totally with these comments: Wish I would have seen them before: "Nov 6,…read more2024 Customer service needs some serious improvements especially in the post sale phase. ...." They are very attentive in the beginning but no so much post sale after you've given them your money.

I have been going to Site for Sore Eyes for about two years now and very pleased with the service…read more Justin, is not only friendly and very professional, he has excellent taste in picking out glasses for me. I highly recommend Site for Sore Eyes!

I went in to the store to get my glasses matted down because there was a glint on the edges under…read morebright lights. Jessica was very helpful, and got my problem solved within 5 minutes, for two different frames. She didn't charge me anything for the service. Overall, I was happy with the experience, and would recommend the store, and in particular, the people who work here.

I highly recommend Just For Optical in downtown San Mateo. They carry a wide variety of styles and…read morebrands of glasses at reasonable prices. I have been a customer since 2019 and Randa, the owner, has helped me find glasses that I like and also fit me well. Randa is always patient while I make my selection and I never feel pressured into a purchase. She is also available on a drop-by basis for minor repairs (such as nose pads) or adjustments. Overall, great service!

I've used Just For Optical a few times and every single time is a pleasurable experience! Randa is…read moreVERY kind and knows the TRUEST definition of customer service! If you want a trustworthy, knowledgeable, and friendly company... THIS IS THE ONE! Thank you again Just For Optical!

Been going for years. The doctor is very communicative and personable. She looks out for me and…read moremy wallet. I trust her and will keep returning!

Loved coming here! I haven't been to an eye dr in a while and my experience here was great. Very…read moreknowledgeable and I was in and out pretty quickly for an appointment. Easy to book as well!

We were very pleased with the associate Vale. He wasn't rushing, spent more than 30 minutes helping…read moreto puck the appropriate frame, offering many options. Definitely will go back!

5 stars all around for this location. I visited this spot last year to have my eyes examined and…read moreeveryone, from the sales staff to optometrist were friendly, fast and experienced. It was also easy to order another pair, when I traveled out-of-state. Warby Parker has come a long way in quality since its inception in 2010. As a former LensCrafters employee (2001-2004), I was intrigued by their initially online-only business model and curious about quality. My first brick and mortar visit/purchase was on Ramona Street in Palo Alto and quality was not very good (mostly noted in weak spring hinges). Last year, I decided to give them another shot and was impressed by the progression in quality / value since then... they have a lot of styles and while the brands aren't designer, for the price, you can't go wrong. Quality has definitely improved. Also, I love their "Buy a Pair, Give a Pair" program, which helps distribute glasses to those in need... in my opinion, 100x better than LensCrafters "Gift of Sight" program, which includes a lengthy application program and used customer frame donations - two things the world doesn't need more of... while I can appreciate upcycling & recycling, a new, fresh pair can not only provide vision, but hope, for someone in need. Why should "new" be reserved for only a certain population of people? It will be interesting to see how both Warby Parker & LensCrafters play out financially in the upcoming months. I haven't analyzed the business model for pricier competitor LensCrafters in a while, but as a frame stylist in the early 2000s, it relied heavily on insurance and corporate reimbursement. With the job market/economy in great flux, my money is on Warby Parker.

I ordered glasses from them on a Saturday afternoon, from their San Ramon store. Later that night I…read morerealized I wanted a larger lens size for comfort and called the next morning to make the change. These are $500 lenses that I will have to live with for years, so comfort matters. They told me the lab had already started making the lenses and the order could not be changed, this was less than 24 hours, maybe they move too fast and should consider a 24 hour time gap to allow to customer changes, which probably happens many times. They did offer to cancel the order and gave me a full refund, which I appreciate, and the representative was knowledgeable and helped me pick the right type of lenses. This is why I gave them 3 stars instead of 1. What I do not understand is why they refused to place a new order for the corrected lens size when I was ready to reorder immediately. Instead, they simply cancelled the order and sent me on my way. In other words, they would rather lose the sale than work with a customer who is trying to correct something reasonable less than 24 hours after placing a $500 order. That kind of inflexibility is not what I expect from a business that claims to provide personalized optical service. I will never go to them again.

Great Optometry, a ton of brands/options, and great service. The staff was courteous and…read moreknowledgeable, especially Victor who helped me purchase both my prescription glasses and sunglasses.

Thanks to Calvin for fixing my glasses when I walked in with no appointment. He was very efficient…read moreand friendly.

Clear Optometry has always taken such great care of me. The team is consistently professional,…read morefriendly, and genuinely invested in providing great service, which is why I trust them with my eye care. It's rare to find a medical office that balances expertise with such a warm, personal touch and that's why I'll keep coming back. I'm grateful for their support and wouldn't hesitate to recommend them to anyone looking for high-quality eye care and selections. A special thanks to Calvin. He was a great help in finding the perfect frames for me!!! He's patient during my indecisiveness!!! I get so many compliments!!! Thanks, Calvin! Thank you to the whole team!

I have been getting my glasses here for many years. I love supporting a small business in my own…read morecommunity and they certainly warrant support. Jerry was terrific. Knowledgeable, professional, patient and kind. Jose is equally so. They have a great selection of excellent value and designer frames. I highly recommend Bundy opticians!

Pros at exams and selling you glasses! It's that simple…read more These folks are glasses experts and you get quality care , an education and a fill of your prescription then your on your way I recommend them for your exact glasses needs. Good selection as well