My fiancé and I recently visited this restaurant for the first time, and unfortunately, our…read moreexperience did not meet our expectations, especially compared to other Brazilian steakhouses we have visited.
Upon arrival on a Saturday evening, the restaurant was noticeably quiet, which initially raised some concerns but did not deter us from giving it a try. After being seated, we were directed to the salad and sides bar. Several items appeared as though they had been sitting out for an extended period. The hot items were lukewarm to cold, and many of the cold items looked picked over and were not replenished during our visit.
Service was also slower than expected. After returning to our table, we waited approximately 15 minutes before our server returned to take our drink order. When she did, I ordered a sweet tea and water. After some confusion regarding the order, we were informed that the only water option available was a 1-liter bottled water for $7. While we agreed to it, the price felt excessive, especially considering the retail cost of the same product.
The sweet tea was particularly disappointing. It appeared as though it had been sitting in a pitcher of melting ice for hours. The tea was so diluted that it was nearly transparent, and I could literally see through it. It lacked both the color and flavor you would typically expect from freshly prepared sweet tea.
The dining experience itself was inconsistent. Some meats were served hot while others arrived noticeably cooler. Several cuts appeared to have been sitting for an extended period before being served, and many lacked seasoning. The chimichurri sauce provided the majority of the flavor. Additionally, there were lengthy gaps--often 15 to 20 minutes--between visits from the gauchos, and the same cuts of meat were brought repeatedly.
One of the more surprising aspects of our visit was learning that several advertised meat selections were unavailable. After being asked which meat we would like to try next--a question we have never been asked at other Brazilian steakhouses--we were informed that, despite advertising 14 meats, only four red meat options and lamb chops were available that evening. This was disappointing given the expectation of variety that comes with this style of dining. The lamb chops had a strong gamey flavor, and the shrimp offering was relatively basic, consisting of cooked shrimp with seasoning sprinkled on top.
To conclude the evening, we were surprised to find that our final bill exceeded what we typically pay at other Brazilian steakhouses that offer a larger selection, fresher food, and more attentive service. Paying a premium price would be understandable if the quality, service, and variety justified it, but that was not our experience.
This review reflects only our personal experience during our visit. Unfortunately, based on the condition of the food bar, the quality and consistency of the meats, the slow service, the limited selection, and the overall value for the price, we would not choose to return.
Based on our visit, I am genuinely surprised by the restaurant's 4.5-star rating. Everyone's experience may differ, but the food quality, service, overall ambiance, and value we encountered did not reflect what I would expect from a restaurant with such highly rated reviews. Between the condition of the food bar, the inconsistent quality of the meats, the extended wait times, the limited selection available, and the overall dining experience, the rating did not align with what we experienced as first-time guests.
