Had several items dry cleaned here including business clothes, down comforters, and dresses. They…read morehave been great and very happy with my visits there.

Just picked up a winter coat/parka. There's a slim furry thing that's zipped onto the coat (didn't…read moreeven realize it was there), which they unzipped and dry cleaned separately, so of course they charged me for 2 items. They said they removed it because they "didn't want to lose it"?!? It's attached by a thick zipper! Boo! So it was almost twice as much as quoted when I dropped it off. Bad business practice; I don't recommend!

I've been here twice now to drop my laundry off, and I have nothing but good things to say about…read morePilgrim Dry Cleaners. My laundry was done when promised, and very nicely packaged! The prices are fair, and the service was good. I was notified by text and email when it was ready, that's great! I will be sure to come here again the next time I'm traveling to the area.

I believe Pilgrim has changed the local manager which makes ALL the difference in the world. Now…read morethe service is high quality, prompt and delivered with a smile. Hours can always be better but they're on par with other storefront locations. Also the customer ticket give away's are the best!

Veey good service and friendly. Always on time. Not sure what else to include here but need 85…read morecharacters

I called to see if they cleaned rocking chair cushions. Patty said she wasn't sure but that she…read morewould take my number and investigate and get back to me. How nice! She could have just gotten rid of me and said no but she went the extra mile to check on it and call me back. Great customer service.

Questionable service here. I just went in to pick up a dress that I dropped off a few months ago…read more The woman up front first proceeded to mock me on my tardiness to pick up the garment (excuse me for having a full time job and trying to keep my outings to a minimum due to the pandemic), then refused to correct a problem I had with the service they provided on a shirt I brought in previously. And once another customer walked in, my patronage no longer seemed worthy of her attention. I don't usually need dry cleaning services. I don't own very much that requires it. However, one (VERY expensive) shirt I own (Free People) needs to be dry cleaned, which I've had done numerous times with Mulberry's in Eagan (great establishment, by the way). Only one time going to St Croix Cleaners, and the shirt is ruined, completely shrunk. It is a rayon shirt that is large and flows, and now is completely form fitting. When I brought this up to the store manager, she refused to do anything about it. Because it had been several months since I brought the shirt in initially, she said they can't (won't) do anything about it. If it's store policy to not extend services past a certain timeframe from when the garment was picked up, that's one thing. To completely disregard someone and proceed to call them a liar saying it could have happened somewhere else since, is another. I'm supposedly getting a call from a regional manager to see if something can be done about it, but I was assured that they will most likely not do anything about it either. Will not be taking my business back here.

I needed a dress cleaned for a wedding I was going to, I had spilled red sauce on it, I went to the…read moreMendota Heights location, service was great and my dress came back perfect!! I will be back.

The service is great with friendly people. It's great they have long hours and even open on…read moreSunday! The hangers are also awesome. I save them up and then bring them back when I have a bunch.

First time pick-up at Marvella TR 3. So far pleased. Appreciate the on-going communication during…read morethe pick-up process. Notifified of driver on the way for pick-up; and notified after it as picked-up. Communication especially during the first time is welcoming and essential for building confidence in the company and continued connection. Thank you., Julia Jensen

They used to be pretty good, but their quality and service has gone down in recent years. Although…read moreI appreciate that they are now 'green', they are not able to get stains out, and, worse, don't seem to care. Most recently I had them re-clean a sweater that had food stains that seemed untouched by the first cleaning. In place of the yellow food stains, the sweater came back with hard grey stains, and *additional* grey stains. I will no longer be using these cleaners.

I will not go here again! I brought my daughter UGG boots to be cleaned. The boots were camel…read more(light brown) when I brought them in. When I went to pick them up, they were stained with a chocolate brown substance. I asked the clerk what happen to he boots and even showed her a picture of how the boots should look. She replied, "you have to ask the owners whats wrong. He is here Monday- Friday; not on the weekend." Oh and a rag was left inside one of the boots. If a company does not know how to clean UGGS, they should not advertise that they know how.

I brought my wedding dress here to get cleaned a few days after wearing it on the beach in the sand…read moreand ocean. It was filled with sand and dirt that I mainly rinsed off before flying home but it was left with a bad smell and some orange on the bottom of the dress. I was told it could take a while to get my dress back but I didn't mind! I believe it took about 4 weeks to get my dress back which was very fast in my opinion! It was $250 which is quite a bit considering how much you spend on your dress in the first place, but I needed mine for a reception later in the year so I had no choice. After inspecting the dress when I got home, it honestly didn't look THAT much different than when I brought it in. They got the tulle pieces more clean than I could, but the under layer is still very orange. At least it smells good, staff was nice and kept in good communication. I would go back for other items!

Took 3 sports coats and one pair of paints for dry cleaning. Quick and efficient service. Prices…read morewere more than I expected at $158, but it's been a while since I got dry cleaning. Overall happy with things.

First time here and we're very impressed. The place is clean, they have a wide variety of washer…read moresizes all in excellent shape and reasonably priced. The staff is very friendly and helpful. We will definitely be back!

We were having our laundry room remodeled and everything had piled up. It was awful! I reached out…read moreto Cassandra at Hamper Time and was amazed at the wonderful service and quality of work. Our clothes were picked up and returned on the same day, and we aren't even in St Paul! The items were pristine and perfectly folded. They even matched socks that hadn't been matched in far too long! Our comforter soiled by our dog was like new. Thank you! The communication was excellent and the price was so fair. I will be using them even after the laundry room is done, just to treat myself. So impressed!

Staff is very friendly and was knowledgeable with great selection of clothing and was fairly priced…read morewith good quality . And once you set up with perfect fit it really makes getting your size items easy .

I am so upset with myself that I spent over $250 on a suit for my grandson at this store. The…read morestaff was less than eager to help us. My grandson has three big events coming up and I wanted to buy him an amazing suit that he could wear for a long time. He's 16. One of the events was in two nights and so I was stuck buying it here. My own fault as I should have allowed more time to shop, but he has sports after school and so there wasn't a ton of time available. When the first staff member FINALLY came over to help us, I told her what we were looking for and she brought us to the most expensive area. Then I told her my price range. Believe it or not......she went somewhere and never came back. I told the other woman that was working there what had happened. She wasn't very apologetic, but begrudgingly showed us some things on the clearance rack. Ended up that I spent more than I had intended. I felt so bad for my grandson because he was so excited to have something really nice to be proud to wear and these employees seemed bored with having to deal with us. Never again will I shop at this store. I'm kicking myself, but he looks good in his new suit.