The A/C in an apartment I rent out on Miami Beach went out on a Friday night. Tenants have a young…read morebaby and I wanted to get this taken care of ASAP. Called up A Line and they were there within the hour. Got it back up and running in the dark and came back the next day to finish the job. I was only able to speak with them over the phone, but their communication was excellent and they reiterated everything they did in detail. My tenants had nothing but good things to say, and most important, their A/C was back on for the night. This is the first time I've used them, but I'll be calling them next time. Excellent service, honest pricing and fast response.

Used A Line for a an issue I had with my AC in my apartment on Miami Beach. I had recently…read moreinstalled a new thermostat and unknowingly blew a fuse in the process. I knew it would be a quick fix. They were flexible with me and I was able to get a spot within a few days. When the guys arrived to do the repair they were quick and my AC was working again within about 25 minutes. Pretty smooth experience. I would use them again in the future. I think its important to remember that you often need to give a day or two in order to schedule an appointment.

Once again Pollux exceeded my expectations. We needed another ac vent in a room that gets extremely…read morehot every afternoon. They came in and installed it perfectly and it looks great! I couldn't be happier with the result. We have used this company before and they are always professional, very nice and do excellent work. Recently they also replaced a motor on the outside unit of an another house we own and did that the same day I called within 2 hours. They are the best and I highly recommend them.

Honestly best HVAC service we have ever experienced…read more Bringing them back to install our HVAC scenting machine.

I called to inquire about getting my AC fixed (on a Saturday night) and Ozzy text me within 5…read moreminutes and was at my door in under an hour. I'm incredibly pleased with his knowledge and professionalism. He went above and beyond to get my AC working quickly and I'm so grateful. If and when I ever need AC service again, Ice City is who I'll call.

I connected with Ice City here on Yelp. Ozzy was the first to respond, providing a straight, no-BS,…read morefixed-price proposal for my low refrigerant issur, that immediately distinguished him from the competition. My primary concern with service providers is the inevitable upsell; with Ozzy, that was non-existent. My AC had developed a refrigerant leak during a 95-degree heatwave. Despite a heavy workload of large projects, Ozzy was incredibly accommodating, kept in constant contact, and managed to squeeze me in. His work was focused, precise, and technically sound--the polar opposite of a technician who talks a good game but lacks the diagnostic skills to back it up. He knew exactly what needed to be done, executed the repair efficiently, and left the workspace spotless. I've reviewed the other 2 earlier Yelp reviews for Ice City, and am perplexed as to how they could be so inconsistent with my personal experience with Ice City, or with Ice City's 4.9 rating from 170 reviews over at Google (https://www.google.com/maps/place/Ice+City+Air+Conditioning/@25.6554871,-80.4031784,17z/data=!3m1!5s0x88d9c736b4b60817:0x477187a5d83fb0a6!4m18!1m9!3m8!1s0x88d9c7badd9c9fa5:0xf6f3ca0fee22083b!2sIce+City+Air+Conditioning!8m2!3d25.6554871!4d-80.4031784!9m1!1b1!16s%2Fg%2F11h4j_24m2!3m7!1s0x88d9c7badd9c9fa5:0xf6f3ca0fee22083b!8m2!3d25.6554871!4d-80.4031784!9m1!1b1!16s%2Fg%2F11h4j_24m2!18m1!1e1?entry=ttu&g_ep=EgoyMDI2MDUxMy4wIKXMDSoASAFQAw%3D%3D). I do note that they were old (one from 2023 and the other 15 months ago). There are all kinds of explanations, often the result of following the old addage of "you can't please all of the people all of the time", but sometimes for more nefarious reasons which I won't speculate about here, but most people understand how 'the game' is occasionally mis-played by people seeking an edge. Bottom line is this: If you want a professional who knows the trade and respects the customer, with a lot of other happy customers that have taken the time to post 5-star reviews, call Ozzy. He is now my first and only call for AC issues.

I was surprised to read any negative reviews as well. My mother had a new A/C unit installed about…read more3 years ago and all went perfect. They even told my mother about the interest free loan that Wells Fargo was offering to replace A/C units which was a surprise. Picon processed everything for my mother for which I am very grateful. The A/C works great and have had no problems. They were so efficient, professional and timely that just last month with my girlfriends house needed a new A/C unit as well and I called Picon due to the excellent experience I had with them when it came to my mother. They installed the A/C units and all is perfect. Would definitely recommend.

I'm a real estate investor and strongly recommend Picon Air. Neil Picon and his company have…read moreserviced several of my properties for over 10 years and have always been highly professional, personable and offer competitive pricing. When I first started working with them they were a small family operation but because of their excellent service have grown tremendously, while still providing a reliable and personable experience.

In 2015 I paid almost $10k for a new 5-ton Trane XV20i. My issues with Direct Air (now Direct…read moreHeating & Cooling): The unit is too large. My house only needs a 3.5 to 4-ton unit. So not only did they overcharge me, but they installed an inefficient unit for my house. I learned recently that an oversized unit cycles too quickly and doesn't dehumidify, and short-cycles in hot, humid air, which likely caused my unit to struggle, wear out components faster, and develop persistent operational issues like shutdowns and poor humidity control. I had an electrician do some work around the house and he showed me all the mistakes Direct Air made when they installed my unit. I won't go into detail here, but it was terrible. Similarly, I had my ducts replaced and the company showed me several areas where my new AC was not installed up to code. That was in 2015. Maybe they've improved since then, but I've had other issues more recently. They never could get my unit to stop shutting down randomly, causing me to reset it at the breaker in the middle of the night. I had one technician come out and tell me I needed to replace the condenser fan motor for $500+. A few months later, I had another tech come out (this thing always needed maintenance), and I mentioned the condenser fan motor -- he took a look at it and said it was fine. Other dude obviously tried to scam me. They're always really nice and respond quickly when I call, but man, the issues with the installation are awful. This company scammed me.

We have been using Direct for almost 20 years. We have actually purchased four air conditioners…read morefrom them and they've done all the servicing. I just had a new one installed in December. The other day our other one died. We had just had them service it last month and was told it's fine!! So we had a nice young man from Direct air come in and run tests and he quoted us $2288.46 to repair it. He also said that it's an old unit (2014), so it would be better to get a new one and we received a quote for just under $12,000. We told him we needed to think about it and spent two nights with no air!! We decided to look up how much a motor would actually cost and they were only about $650! Wondered why we were quoted so much, so I called another company who said my unit was perfectly good and replaced the part for $900!! I asked him how much a new unit would cost and he said around $7500! That's over a $5000 difference!!! I'm just gutted that I trusted this company for so many years and feel as though I've been getting ripped off! He also told me the air conditioner wasn't hooked up correctly and it was a low setting and was allowing a lot of humidity in the air, and he also removed a blue light that direct had installed too close to the wires and it was an electric fire waiting to happen! I don't know anything about air conditioners but I thought you can trust the professionals to do a good job when they install it, and it's just horrible to find out you just can't!!!

Due to the good reviews, i decided to call for a Fridge Analysis. Spoke to Delieen, (Very Nice),…read moreDiscuss rate (Applicable to Repair) and decided to repair. Ray (Tech) came by accompany by another tech (2-Vans), Open the bottom freezers analyzed and concluded it was a Fan. They were out of part and had to place an order. The part is a special order and no one local had it ($387.21). It would take 10-14 days to arrive. The Part arrives, Technician is schedule to come by, I asked to please notify upon arrival, for me to be present. When i get home, I learned the Technician had left and was unable to repair because the part was incorrect. I cancelled everything, i did not like the fact of not being notified upon arrival, ( as Asked), waited a week and half for a wrong part supposedly not local and later to find out by the Deileen it was local. Lost $65.00, Found my Fridge was still under warranty and the heck of it found the part in amazon for $35.00. Therefore , you make you own conclusion.

We bought a house, fast forward two weeks after closing, the ac unit stopped working... nothing…read morecould be done to fixed it, it had to be replaced... we hired EAS to replace both units (inside and outside)... their job was flawless, and their price was very reasonable... they are the company you keep on sped dial to save you from emergencies... their technicians are super knowledgeable and responsible... All I can say it's You won't be dissatisfied with their service.

I've used this company for routine AC maintenance for my own home and my family's homes, and they…read moreare always punctual, precise, and totally straightforward with their pricing. I've dealt with a few other AC guys in the past who definitely fell short, so finding this team was a relief. Recently, my house was hot/humid even though the AC was running at max effort. I called Anthony, and he came out, evaluated the system, and actually showed me exactly what was going on. Instead of just pushing a sale, he laid out different options and explained the pros and cons of each so I could make an informed decision. I'm now one week in with my new AC, and Anthony wasn't kidding about how efficient it is. I have the thermostat set to 76, but it literally feels like 72 in here. My family is beyond happy. The installation was incredibly clean, and they even finished ahead of schedule. 100% recommend Anthony and his company. Thank you!

Responsive, professional, and addressed the AC issues promptly. Provided all the information for us…read moreto make an informed decision and was not pushy in selling things. Would recommend to anyone needing AC assistance

My old AC gave up the ghost in a particularly demanding week of intense heat. Air-cool was the…read morefirst to respond and was in my house within an hour or so, explained the issue and offered different solutions for it: replace the compressor on my 15 year old unit or replace the whole unit. I analyzed the situation and decided on a whole new AC unit. They came our the next day and had the unit up and running in about 4 hours and were very professional about the whole thing. Payment was half upfront, half after the job was done. Easy to complete in person for the first part and online for the second part. New AC is running super cool with a Goodman 4-ton unit and it's been a pleasure doing business with them.

Anytime my AC needs a repair or maintenance, I call AIRCOOL Miami. I have been customer for 4 years…read morenow. Teddy (the owner) responds very fast to inquiries and always sends someone right away to fix the AC. Sometimes he comes or sends his personnel, in either occasion, they are always friendly , professional, and do a great job. They let you know all the details of what they are going to do before starting the job so that there are never any surprises. The prices are very affordable as well. I highly recommend AirCool Miami!