I had a really negative experience with this fraud AC team. My liar landlord Parkview Apartments…read morecouldn't fix the AC for 2 months, it was not cooling. Then ordered this company to fix it. They came in and I heard them confirming to the landlord that it was not working in Spanish. The landlord Parkview Apartments then lied to another lawyer Hilary Zalman P. A who wrote a fraudulent report saying it was working to cover their rear! Fraud is fraud!

ACV-2 Air Conditioning did an excellent job for us. Our old compressor on the roof finally died…read morecompletely. Dash and his guys installed a new Carrier 2-ton compressor/condenser on the roof and a new air handler in our unit, in the ceiling, from the original company FirstCo in Dallas, Texas. Price was good (negotiable!) and work was done well.

Do yourself a favor and DO NOT waste your time with "Freezing Point Air Conditioning and its owner…read moreRafael. They are cheating scammers. The guy that came to my house the first time, whose name was Ricky, looked at the coils of the air handler and told me that they needed cleaning. But, when he went to see the condenser and noted that the motor wasn't running, he gave me a quote for that. When I asked him about the dirty coils he would not give me a quote. He said that cleaning the coils was very expensive. I even told him to give me a quote and that I would consider it. But, he still didn't give me a quote. I told Rafael (the owner) that I did not understand why Ricky would tell me that the coils were very dirty and needed cleaning and later he said that cleaning the coils was very expensive and he refused to give me a quote for it. I explained to Rafael that I had told Ricky that I wanted the quote in order to determine whether or not I wanted to authorize the work because if it was necessary as he had told me that it was, then, I wanted to consider doing it even if it was not the direct cause of the air conditioner not working. Rafael only said that Ricky talked too much, which by itself means nothing, and he did not expand on his remark. I now realize that Ricky just had a trace of conscience and did not want to charge me for cleaning coils that didn't need cleaning and that, as he stated, was a very expensive job. But, if he had not found the real cause of the problem, he would have charged me for cleaning the coils, even though it wasn't necessary, and he would not have had any qualms about it. I told Rafael that Ricky had first said that replacing the broken motor would cost me $400.00 for the labor (my air conditioner is still under warranty for parts) and that, later, he raised it to $495.00. I, also, told Rafael that when I asked Ricky why he increased the quote by $95.00, he said that his boss (a.k.a., Rafael) had increased it. (I was with Ricky the entire time and I did not see him in communication with anyone by phone or text.) I asked Rafael if he would accept a payment of $450.00 and he said that I could pay $450.00 if I paid in cash or with Zelle. I almost agreed. But, I decided that I did not like that because I could not defend myself if the job was not done properly. So, I told him that I would do it with him for the $450.00 and that I would pay with a credit card. He agreed. Rafael sent a different guy to do the work. I do not recall his name so I will refer to him as the tech. The tech removed the motor with the encasing attached to it and off he went, supposedly, to the distributor. In the meantime, I called Rafael and asked him if the tech could give me a photo of the receipt. He said that he could give me a photo of what they give him, but, it's not a receipt. I said that it would be fine if he gave me a photo of whatever they give him. Then, when the tech gets back, he asked me if Rafael hadn't called me and I told him that I had called Rafael about getting a photo of the receipt. At this point, the tech tells me that the Rheem distributor was out of my motor but that he had an identical one in his van that he could give me. I said that I did not want the motor in his van and besides that, I would have to pay him for it and I did not want to do that when my motor was still under the manufacturer's warranty. I asked him how he got the motor in his van and he said that he got it from another customer that decided not to do the work. A minute or so later, as he was putting the motor back in its place, I said that I didn't understand how someone can agree to do the work with a company and after the part is bought change his mind. At this point, the tech did a 180° degree turn and said that the customer did do the work with him and that "as a matter of fact, he had replaced all of the parts." I couldn't believe my ears. I told him that he had just said that he had the motor in his van because the customer had changed his mind about doing the work. The tech did not back down from his new response even though he had just contradicted himself in a matter of a minute. I felt like I was in the twilight zone and I also felt quite disgusted. The ease with which this tech shamelessly lied to my face was not only insulting but it was also repugnant. I did not say anything else. He put my motor back in its place and left. I know that asking for a photo of the receipt given by the distributor saved me the headaches that I would have had if I had let the lying tech install the "motor that he had in his van," which probably would have been a cheap and refurbished piece of junk. In turn, they could have used the stats of my condenser, which they had, to get a brand new motor from the distributor at my expense. Rafael and his company, "Freezing Point Air Conditioning," totally wasted my time with his and his goons skimming and conniving.

Do NOT waste a second dealing with this non trusting company. An extremely disrespectful owner who…read moreonly cares about money without customer satisfaction. He is at your home immediately when found through internet searches, to get your business, persuades to get a maintenance plan, then problems needing fixes with each visit, price gouges and no longer available after grabbing your money. I was no longer first on schedule after payment for service maintenance plan, he lied about my appointment time to replace BOTH inside and outside coils. I was furious as I lost needed income (esp for his high fees) while waiting for his techs all day to arrive. No apology, no compensation for my time and no response to my texts and phone calls. I knew he was available because he was communicating through his techs to me. But he went poof directly to me. I am writing this review as a warning to stay far away. I feel scammed by this business hoax. I wasted $4100 in one year to Raphael LAMBOY, the price gouger. No wonder, he prefers Zelle. I don't believe now there were huge problems with my AC and feel taken advantage of by this conman with huge fees. Save your time and save your money because Raphael will happily run away with it without any regard toward your customer satisfaction. He only cares about money. Period. NOT the customer.

The AC Guys were a pleasure to work with. The owner responded very quickly regarding the quote for…read morethe AC and dryer vents. Out of all the contractors that I've chat with, their price and service was very reasonable and transparent. He would also accommodate any question I have like having a smart thermostat installed (which I eventually did). Since we live in a condo building, the owner did the contact to the HOA to set themselves up for the service. The technician came in right on the agreed time and worked immediately. The great thing about him is that when he needed to use the kitchen sink, he even washed the dishes that was on it. The service took around 1.5 hours including the installation of the new thermostat. We highly recommend them for your AC needs.

The AC Guys performed duct work in our home. Incredibly responsive, on time, and reasonably priced…read more We would use them again.

The A/C in an apartment I rent out on Miami Beach went out on a Friday night. Tenants have a young…read morebaby and I wanted to get this taken care of ASAP. Called up A Line and they were there within the hour. Got it back up and running in the dark and came back the next day to finish the job. I was only able to speak with them over the phone, but their communication was excellent and they reiterated everything they did in detail. My tenants had nothing but good things to say, and most important, their A/C was back on for the night. This is the first time I've used them, but I'll be calling them next time. Excellent service, honest pricing and fast response.

Used A Line for a an issue I had with my AC in my apartment on Miami Beach. I had recently…read moreinstalled a new thermostat and unknowingly blew a fuse in the process. I knew it would be a quick fix. They were flexible with me and I was able to get a spot within a few days. When the guys arrived to do the repair they were quick and my AC was working again within about 25 minutes. Pretty smooth experience. I would use them again in the future. I think its important to remember that you often need to give a day or two in order to schedule an appointment.

Centry Air Designs has come to our rescue a few times in the past year for our home and company's…read moreA/Cs. The response rate is immediate, the staff courteous and prices competitive. I highly recommend them! Follow me on Instagram @purvidacoach

TERRIBLE COMPANY. I…read morehired Centry Air Designs to install two new AC units in my condo in Miami Beach. The job total was $7,900. I paid them a 50% deposit of $ 3,950 on Wednesday July 27, 2022. They were supposed to install the units on Monday August 1, 2022. On August 1 I learned that they had NOT EVEN STARTED PULLING A PERMIT with the city to install the units so they could not do the job that day. They thought they could install the units without pulling any permits which makes no sense to me. They said they would get all the paperwork done and could do the install on Thursday August 4. On Thursday August 4 they again delayed and I found out that they STILL HAD NOT SUBMITTED ANY PAPERWORK TO EVEN FILE THE PERMITS. At this point it has been 9 days since I paid them and they lied to me multiple times saying they would do the job on a certain date and then when that date came I found out they hadn't even gotten started pulling permits or anything. On Thursday August 4 I told them that I NO LONGER WANTED THEM TO DO THE JOB and asked them to REFUND ALL MY MONEY. They said they would refund my money the next week. The next week I called them and they said the refund would be coming at the end of the week. On Friday August 12 I called them again and they said they would not refund me until they got a refund from the manufacturer for the air conditioners. I called them back again on Monday August 15 and they said they would refund my money that day. It's Tuesday August 16 and I STILL HAVE NOT RECEIVED A REFUND. Absolutely no work or service was provided to me. THEY HAVE LIED TO ME AGAIN AND AGAIN AND STILL REFUSE TO REFUND MY MONEY. I am astonished that they were trying to install two new air conditioners in my home without pulling permits at all. This is unacceptable and I want my $3,950 back.

I called in for a simple duct cleaning and the team over at Direct Air Conditioning went above and…read morebeyond. They made sure to make the entire experience as painless and effortless as possible, while still being extremely transparent with me about the costs. I first met with a gentleman by the name of Matt who came over to give me a free estimate. He came wearing gloves and a mask and was very polite following all of the CDC guidelines within my home. A few days later I had the pleasure of having Drew and William who did a killer job explaining to me what the duct cleaning entailed, and making sure that no stone was left unturned when cleaning my air ducts. The difference in the air quality of my home now is NIGHT & DAY. I could not have asked for a better HVAC company to work with, they definitely have my business in the future.

We have been using Direct for almost 20 years. We have actually purchased four air conditioners…read morefrom them and they've done all the servicing. I just had a new one installed in December. The other day our other one died. We had just had them service it last month and was told it's fine!! So we had a nice young man from Direct air come in and run tests and he quoted us $2288.46 to repair it. He also said that it's an old unit (2014), so it would be better to get a new one and we received a quote for just under $12,000. We told him we needed to think about it and spent two nights with no air!! We decided to look up how much a motor would actually cost and they were only about $650! Wondered why we were quoted so much, so I called another company who said my unit was perfectly good and replaced the part for $900!! I asked him how much a new unit would cost and he said around $7500! That's over a $5000 difference!!! I'm just gutted that I trusted this company for so many years and feel as though I've been getting ripped off! He also told me the air conditioner wasn't hooked up correctly and it was a low setting and was allowing a lot of humidity in the air, and he also removed a blue light that direct had installed too close to the wires and it was an electric fire waiting to happen! I don't know anything about air conditioners but I thought you can trust the professionals to do a good job when they install it, and it's just horrible to find out you just can't!!!

Once again Pollux exceeded my expectations. We needed another ac vent in a room that gets extremely…read morehot every afternoon. They came in and installed it perfectly and it looks great! I couldn't be happier with the result. We have used this company before and they are always professional, very nice and do excellent work. Recently they also replaced a motor on the outside unit of an another house we own and did that the same day I called within 2 hours. They are the best and I highly recommend them.

Honestly best HVAC service we have ever experienced…read more Bringing them back to install our HVAC scenting machine.

So the unit these guys installed in April stopped blowing out cold air.... YAY!…read more After trouble-shooting the equipment, I called them and left a message, it was maybe 10 pm. The next day at around 11:30 am, someone was already there and fixed it. Dude wasn't exactly sure what went wrong, which frustrates me a bit, but they corrected it and assured me they would figure it out if it happened again. Can't complain too much, they fixed the problem quickly and obviously didn't charge me.

The Nel & Sons driver of truck with plate JESR49 is dangerously as heck, seen cutting off and…read moreweaving through multiple people in traffic in NMB/aventura area. I wouldn't want anyone that irresponsible on the road doing anything inside my house