Updated Review After…read moreraising concerns, Carlos immediately stepped in and was both professional and understanding. His hands-on involvement made a real difference in getting the project completed. The technicians, including Reydiel, were courteous, skilled, and did a great job. The project has now been completed, and we're happy with the quality of the work. Based on this experience, I would recommend the team--with the note that improving scheduling and urgency would make the overall service even stronger.

Used their service again, but this time for a plumbing issue. The technician that came did not…read morespeak English and had difficulty explaining to me what the concern was however, he did get across that I needed to replace the toilets. The home is less than 10 years old so replacing toilets seemed a bit excessive. I ended up researching the noise the toilet was making myself and realized that it was something that can be fixed pretty easily. I called the manager and spoke to him regarding the poor advice received in regards to replacing the toilets, and he said they would send a second technician to assess the situation. Instead, he sent me a message stating that the initial technician was right and did not send another technician to assess . I ended up going with a different company who came and replaced the valve ...which successfully lowered my water bill by 50%. Problem fixed - without having to replace the entire toilet. I was initially a fan of NSP, but this last visit was very disheartening. I think if they had sent a second technician to evaluate what I was concerned about, they would have seen that the first technician was indeed wrong. I will not be using them again.

SoFlow replaced my mom's 25 YEAR OLD split York system. As the tech said, they don't make 'em…read moretoday like they used to! SoFlow came on time and the installer was the same guy that initially inspected her old unit. Both gentlemen were very nice and they did a great job taking away the old unit and putting the new unit on a new pad and plumbing in the ducting and drain pipe. Their price was reasonable and the Daikin unit comes with a pretty good parts warranty.

SO FLO AC gave me peace of mind. I thought my AC was falling apart and Alex came and saved the day…read more Not only did I submit a request late at night, but I got a response early the following day. Alex was at my house within 24 hours and not only is this man a blessing, he has the patience to teach me how to understand my AC unit. The quality service he provided while teaching me what he was doing along the way is exceptional service. I will only be using this company from now on, since the previous AC company I hired ultimately lead to my leaky issues. Thanks again!

Great work! Super fair price. Honest and reliable. The…read moremanagement of my building uses them and recommended them to me. I'm super happy I found them.

amazingly quick service, on time and very courteous. I thought this time they were overpriced (…read moreused them once before, for a client), I could be wrong. Were it not for what I thought was a high price this would be an easy five stars. Far better than other companies I've used.

I think he deliberately quotes low to get selected and then increases the price when he visits…read more Also he needs to stop exaggerated claims that are at least borderline lies. It seems he does not try to understand well what the customer is asking: his answer to my "why"s were not good. Details: He quoted me $150 to fix a low refrigerant issue. on visiting, he told me $260 saying that the system has 0 feon. That made me suspicios. The pressure of the system when off was over 200 PSI as shown in the attached picture. Suspecting that he was lying, I weighed myself with his 410 gas tank before he started putting in the refrigerant: 68.9kg. After he was done, I again weighed myself with the gas tank: 67.7kg. So he only put in about 2lb (1.2kg) of refrigerant, certainly less than 3lb. Even after seeing my weight measurements, he told me he put in 4lb. I asked him how did he came up with the 4lb number: he said by looking at the pressure readings: I think he knew he was bullshitting. The system label says it holds 68.8oz 410a (4.3 lb). so it was only about half empty. A 25lb gas tank costs ~300 so. the cost of 2lb 410a is less than $30. so he should have asked for $180 ($150+$30). After complaining, he did reduce the price from $260 to $200, which I consider fair (other quotes were $100-$250). My main issue is his deliberate-seeming low quote and what seems to be deliberate lying.

These guys were awesome! Very responsive and when installing a min split in my guest suite. I got…read moreseveral quotes and they came in away below the others as well. Gracias Strong Cool!

Great reply. He called right away to address concerns for my elderly parent. Very professionalread more

If there was an award show for the South Florida HVAC industry, Emmanuel and his team would sweep…read morethe top awards. From the very start of beginning the process of finding the right AC system, Emmanuel was extremely responsive to all texts and messages, at basically all times of the day. I had a million inane questions and concerns; he answered all of them. We narrowed the list to three 5-ton options. The most expensive one was of my choosing, an American Standard unit, and the other two were a Rheem and a GrandAire (which I hadn't heard of before, it's a subsidiary of Carrier). He recommended strongly that I go with the cheapest one, the GrandAire. He was absolutely correct! It saved thousands of dollars, and it works extremely well. He added a new Nest thermostat, as well. I couldn't be happier. The [minimum 2-year] warranty that he backs up his work with has to be one of the best. If you're in the market for any HVAC work, do not hesitate to hit up Emmanuel and Island Breeze Air.

Ivan was great, took care of the coil cleaning and change the filter on the outside unit…read more Work quality was good. Also, reasonable prices. I do recommend. Thanks Ivan

Big shout out to Ebenezer. Thank you for the communication and explanation. I always appreciate…read morethorough explanation when I am getting work done on my property. You are the man. May God bless you and bless your business abundantly.

I called in for a simple duct cleaning and the team over at Direct Air Conditioning went above and…read morebeyond. They made sure to make the entire experience as painless and effortless as possible, while still being extremely transparent with me about the costs. I first met with a gentleman by the name of Matt who came over to give me a free estimate. He came wearing gloves and a mask and was very polite following all of the CDC guidelines within my home. A few days later I had the pleasure of having Drew and William who did a killer job explaining to me what the duct cleaning entailed, and making sure that no stone was left unturned when cleaning my air ducts. The difference in the air quality of my home now is NIGHT & DAY. I could not have asked for a better HVAC company to work with, they definitely have my business in the future.

We have been using Direct for almost 20 years. We have actually purchased four air conditioners…read morefrom them and they've done all the servicing. I just had a new one installed in December. The other day our other one died. We had just had them service it last month and was told it's fine!! So we had a nice young man from Direct air come in and run tests and he quoted us $2288.46 to repair it. He also said that it's an old unit (2014), so it would be better to get a new one and we received a quote for just under $12,000. We told him we needed to think about it and spent two nights with no air!! We decided to look up how much a motor would actually cost and they were only about $650! Wondered why we were quoted so much, so I called another company who said my unit was perfectly good and replaced the part for $900!! I asked him how much a new unit would cost and he said around $7500! That's over a $5000 difference!!! I'm just gutted that I trusted this company for so many years and feel as though I've been getting ripped off! He also told me the air conditioner wasn't hooked up correctly and it was a low setting and was allowing a lot of humidity in the air, and he also removed a blue light that direct had installed too close to the wires and it was an electric fire waiting to happen! I don't know anything about air conditioners but I thought you can trust the professionals to do a good job when they install it, and it's just horrible to find out you just can't!!!

Santiago and his team were incredible in dealing with a large mold issue starting to rear its head…read morein my home. Cleaning out the air vents, disinfecting hard to reach areas, and even fixing issues with our ventilation (bathroom and stove). Santiago himself was extremely professional and thorough with his estimate and walking me through every line item. Would highly recommend to anyone with mold/mildrew concerns.

For my mold remediation, I obtained two quotes from companies referred to me by trusted sources…read more However, due to a significant price difference between the two, I decided to get a third quote to better understand the pricing. I'm incredibly grateful I found Santiago's company. From our very first conversation, it was clear he was both knowledgeable and trustworthy. He followed through on everything he promised, and his integrity was evident from our initial call to the completion of the job just seven days later. For anyone unfamiliar with mold remediation and seeking someone who will not only answer your questions but also address concerns you may not even know you have, Santiago is the person to trust. I hope your experience with him is as positive as mine was. Good luck!