Friendly. Helpful. Honest feedback. Drop off and pick up easy! This is gonna be my car guy.read more

I feel like they were honest about what my car needs done,they said some can wait for about six…read moremonths to get it done. I noticed that their hourly fee is as much. I am a customer from Midas, but when I was going to Midas, I had my own mechanic there and then they moved them, but I stayed at my desk and now looking back, I'm thinking why that was a mistake. Give Madison a try. I think you'll be happy.

I'm so happy I found this wonderful auto repair! I knew the moment the telephone was answered that…read moreI found the right place! Great service. Reasonable. Honest. Fast. Integrity. And they treat women as if they have brains! Sorry to have to put it like that but some don't. I believe I can trust Kevin and his crew with all my auto and RV needs. I also liked seeing that they are involved with their community. That always means a lot to me personally. Thank you!

They do a wonderful job servicing our Prius. They also took care of our previous vehicles. They are…read morevery professional and have kept our vehicles in good shape for years for a reasonable cost.

The Owner is so knowledgeable and helpful, friendly and honest. I highly recommend this shop to…read moreanyone!

I haven't been to this in years as I've moved away, but I think about my experience here often,…read moreespecially when comparing the service here to other shops I've been to in various parts of the US. Recently doing some maintenance myself on my car has compelled me to write a review for a service I had completed about 5 years ago because it was such a good value. I had my 2010 Malibu in for a full fluids service and repair of some front end suspension components that a Chevy dealership couldn't even properly diagnose/fix. I did a recent fluid service on the same car on my own and for what I paid here I'd just as soon let them do it. An extremely fair price for the service provided. What takes me a day to do took them a quarter of the time and cost about the same as what it cost me to do it myself considering parts, fluids, and tool purchases. All this is to say, this is easily the best shop I've encountered in any city I've lived in (I'm military so I've moved a lot). If I'm ever back in the area, this is the place for me.

Wow! What a jerk. Called to see about a part for our 911, and before we could ask about…read moreinstallation, he said I don't sell parts and hung up! Didn't give us a chance! We know the problem, and wanted to see if he had the part and therefore be able to do the work!

I wanted to love this shop, but since John just hung up for me after I called him about a glitch…read morehappening with Mini Cooper's window (again) since my fuel pump was replaced (again ... same thing happened the first time related to resetting codes or something). The good news is they replaced my fuel pump for free when my gas gauge wasn't showing how much gas I actually had (and left me stranded on a road trip). But communicating with John was always a challenge. I concur with the previous reviewer about phone etiqutte, demeanor and willingness to share information. For me a simple question usually got a defensive reply as if every question was an attack. I learned to walk on eggshells while trying to hold my ground and get the service I felt I deserved. (I paid them a LOT of money.) I had decided after this latest issue was resolved, I was going to move on to another shop. I probably wouldn't be writing this review if John hadn't literally hung up on me when I told him my window was opening an inch every time I unlocked the car and opened the door since picking up my car again. He cut me off and said I should find another shop because I have too many complaints (my questions?? wanting my car to not die on the side of the road when the fuel pump they replaced failed or wasn't installed properly?) And before I could say a word he hung up.

Great tire shop in PG!…read more Car #1: They replaced an unrepairable flat tire quickly (hit a curb at 60 MPH riping it completely) Great follow-up calls after I left my car there for the change out! Car #2: Replaced all 4 tires, replaced my spare under the truck and got it done quickly. Great prices and guidance on options. Includes future rotation and repairs. Fast. Good prices. Great customer service. What more could you ask for?

The young kid that never smiles forgot to tighten my oil drain plug. I took it to a shop and paid…read more$200 to inestigate the leak. Said the idiot before didn't even bother to tighten bolt down. Due to the price of an oil change and this major issue I won't be returning.

Say... You coax your…read moreboyfriend's perfectly maintained '85 DIESEL Mercedes Station wagon from his father's house while in California on holiday. Then... You drive said dealership-maintained car to your hometown where your A.D.D. kicks in and you fill the afore mentioned DIESEL car up with *wait for it* UNLEADED gas. Somehow through the shame...the horror...the hiccup cries and desperate refrains of, "My boyfriend is soooo gonna break up with me" I got the car towed to Greg Bean Auto. A few facts about Greg Bean Auto 1. Greg Bean stayed in constant communication with myself and my boyfriend (3000 miles away) 2. Greg Bean can fly (this has not been confirmed) 3. Greg Bean et al. actually fixed the car in less than a day and fixed the car's power locks too; a job that had been estimated at $900 at the S.F. Mercedes dealership (no lie). He gave us an amazing deal. 4. Greg Bean is a huge proponent of Bio-diesel. Which I don't know much about, but I know all the kids are talking about it so it must be good. 5. Greg Bean doesn't advertise. We happened to find a glowing review on Yelp. G.B. is clearly in it for love of the game and that's pretty cool. In summation- if Greg Bean tells you to drink the Kool-Aide, you should.

I had found Greg on Yelp with glowing reviews, so I decided to try him out…read more Part 1: I have a 02 Mitsubishi Lancer (not EVO) and it had a check engine light on. My friend had checked out the car and said it was a O2 sensor, which I replaced but it was still on. So I went to Greg's for some professional help (on Halloween no less). He was very friendly, did a free scan, and reset my engine light because the read-out was indeed just that. Problem solved! I was able to return the other O2 sensor and save $60! What a Treat! Thanks! :D I wanted to give him 5 stars but experienced a disheartening part 2. Part 2: I needed an oil change (I forgot about it the first time I visited) and I figured I'd give my business to Greg since he's made a great impression on me the first time. Unfortunately it ended up taking way too long and costing quite a premium. I scheduled for a 10:30am appointment and arrived there on the dot. All the car lifts were taken when I arrived and it took until around 11:15 before getting to my car onto the lift. I was called at 11:45 to take a look at the car in which recommendations were given for timing and drive belt replacements. Greg said he will check on the factory recommended replacement times and pricing details, but it seems the computer was pre-occupied with another task. Then a complicated personal phone call came in and I waited again for him to get back to me. I am a very patient guy and always give people the benefit of the doubt, thinking their day is just unusually busy, but it was 12:15pm and I felt I couldn't wait anymore. I found his son Greg Jr. and had him look things up for me. Shortly after, Greg Sr. finished the call and was able to ring me up so I can get going. The price he was going to ring me up for was $102! 0.0!! Needless to say, I was stunned! Now, I have to admit I never asked for a price quote ahead of time, but I figured an oil change could only cost so much! Boy was I wrong! It's especially staggering since I just moved from San Jose and was used to $20-40 oil changes. He told me they charge 1/2 hour minimum labor (based on $100 per hour) and that he used Mobil oil and a Bosch filter - I found it retails total $27 locally, which translates to about $70 for labor. In the end he lowered it to $76 as a first time service. Greg Jr came and gave me the quote for the belts, I paid and left at 12:30pm, still a bit dazed. I felt kind of sick afterwards. Now that I think about it, I never did sign anything allowing for work on the car beforehand. In retrospect, I should have definitely asked for an estimate ahead of time (perhaps one should have been provided regardless?) and spoken up much sooner regardless of their workload. Lastly, I am not saying Greg is not good at what he does, I'm sure he knows his stuff inside and out and has a great attitude, but for maintenance duties there are other places that are willing to do the work faster and more professionally for a lot less.

I needed a brake flush for my Tacoma. I called Bay Brakes and they immediately reseached my request…read moreand gave me a quote, which I thought was fair ( a lot lower than the dealer). I dopped the car - very efficient, signed the repair doc and three hours later they said the car was ready. They seem to run a very efficient operation. They are very fair on pricing. I will definitely be going back. They are friendly and cooperative.

These guys are kind, honest and efficient!! Oh and funny too ! I can go on and on about my…read moreexperience with them but just trust me. You won't regret taking your car there. Thank you Randy, Brian and gang!

This was my first visit to this new PG Auto Repair shop for an oil change and brake inspection on…read moremy Fiat Abarth. I couldn't trust the local Oil Changers because they were moaning about the unique Oil filter housing and access issues. Owner Enrique was polite and attentive, and you can tell he's a motorsports enthusiast. He had some interesting projects underway in the shop, including a modern engine swap on a vintage GMC truck, a '68 mustang rebuild, and some tuning work on a Corvette for Laguna Seca racing. The waiting room is beautifully appointed like a European garage/lounge. It's a great place to a enjoy a refreshment while you're watching Top Gear on the bigscreen TV! I received a very reasonable quote for the oil change and feel I've finally found the right place for my Fiat. It's conveniently located but a little hard to find the shop. It's right off Forest (68W) at the Presidio exit. Make an immediate left on Austin and take the first driveway on the left and you'll find Axis Powers behind the animal hospital.

Friendly and Honest mechanic. The shop is very clean. Takes good care of customers vehicle.read more

They took care of my car when we needed to replace a tire. Fast and good price on the tire…read more Thanks guys

Goodyear Pacific Grove Tire & Service…read more On 2/17/2023 just after noon I arrived at Goodyear in Pacific Grove to have a tire plugged and my rear brakes replaced. Let me say that I am a Disabled Marine Veteran recovering from a 3 week old knee replacement. So I'm still getting around with a Walker. As I wait patiently outside enjoying the beautiful weather and speaking with my daughter someone just starts speaking loudly to me which I thought was very rude because it was clear that I was on the phone. I end my call with my daughter so I can give the person my attention. It the owner of the shop. He says your car is unsafe to drive. I responded by saying this is why I'm here to have a tire plugged and my rear brakes replaced. He proceeds to say "I'm going to have to call the police to report that your car is unsafe to drive". I respond "I understand that's why I'm here". My car is on the lift, tires off, brake inspection being completed. The owner then repeated " I have to call the police ". At this point I say "please put my car back together and I'll go somewhere else". I enter the store and ask the service writer Donal F to please have the mechanic to put my car back together. He responds "what country are you from"? I respond "excuse me" and he repeated "what country are you from"? I respond "I speak the king's English I'm from the USA I'm a disabled Marine Veteran and I'm African American". The owner at this point was on the phone with the PG police. As an African American man when some involves the police your mind goes to am I going to die today? My car get put together. PG Police arrive two units!!! Because my car is unsafe to drive?? Of course I speak with the first officer explain the situation and we enter the store to get my paperwork and keys so I can leave. Donal F says "I took what he said wrong". I reply "no you said it correctly until you got a dose of the wrong one"! I post this not to garner any empathy but to share that a simple trip to Goodyear to have repairs done on my car turned into a very freighting experience because the owner of our local Goodyear here in PG came to the conclusion that as a Black man I couldn't afford the work that needed to be done and attempted to use the Police against me and paint me as "the angry Black man". I know now that I need to go to the surrounding cities to have my car serviced.

I find Dan and Shannon to be so knowledgeable and patient and possess superior Customer Service. I…read moream grateful to have them as a resource for my 2011 car and for them to always be flexible. They take my car after hours. They've worked on it in emergencies when I had it towed there without any warning they advise me and again they are trustworthy and fair and yesterday their kindness absolutely blew me away that they didn't even charge me for checking out why my check engine light was on, and they advised me on what to do in the meantime before I panicked about the expense of a catalytic converter. They are just a treasure

Bay Auto has consistently done excellent mechanical work on my vehicle, and I have trusted them…read morewith major repairs in the past. The quality of their workmanship has never been the issue. My issue arose around a timing belt appointment that I believed was scheduled for Wednesday of that week. When I arrived, I was told it was scheduled for the following Wednesday. Whether this was a misunderstanding or miscommunication, the result was that I had already arranged and paid for a rental car based on the date I believed was confirmed and was unable to recover that cost. When I explained the financial inconvenience this caused and asked if there was any way they could help offset the cost or offer some consideration, I was met with very little empathy or flexibility. I asked whether they could meet me halfway on the rental expense or offer any discount on the repair as the final cost of this event would be around $3000 ($1000 for both rentals), and was told they would check with the other owner, but I never received a follow-up. That customer service experience is what led me to write my original review. Since posting, the owner has called, emailed, and texted me repeatedly into the evening hours expressing how upset they were about the review and stating that video evidence shows the appointment date was said as "next Wednesday." Bay Auto does very good repair work, but this experience and the follow-up communication have led me to seek another repair shop moving forward.