It was amazing to go to for a birthday party. The only thing is the changing room bathroom. It…read morestunk from the amount of diapers in there. That's the only complaint I have.

This place recently underwent a big renovation and I didn't see any new photos/reviews so I wanted…read moreto leave one! We live five minutes from the Tonawanda location and recently heard about this one being renovated. It's perfect for younger kids with a huge playground area, multiple slides that land in ball pits, and a huge climbing structure with slides that reminds me of Discovery Zone when I was a kid. We took advantage of toddler time and paid only $13 with tax for two hours. There were maybe ten other kids there total, it felt like we had the place to ourselves. In comparison to the Tonawanda location, this place is ten times better. My daughter barely even went on the trampolines because there was so much to do. I took a star off because the water fountains were out of order but they had vending machines for water bottles and Gatorade. The walk to the bathroom is a bit far too from the newer area.

I took my 6 yo today for 2hrs and we had a blast! We got some pizza and pepperoni balls from the…read morecafe. It took a little long, maybe 30 minutes, so maybe a quicker way of preparing food would be in order. Otherwise staff was pleasant and it was a good experience!

Have had a great experience in the past Having lots of kids…read morethat need watching over. We come fore their todler time. We love the fact that we can jump and watch our kids for free On tuesdays and thursdays. we made it a annual tradition after christmas to do so. however they do not honor their websight policy any more and have a sign up front when you show up that adults have to pay on days they decide. They would not honor the policy stated online and we decided not to get our kids hopes up an alow them to jump this time. When we left we saw the white board still said todler special today. When we informed the employee she scowled and rudily said thank you. I am glad there is another jump park

This place seems pretty clean and new. I really like how much seating they have for adults…read moresupervising on the sidelines. Tons of space and lots of foam pits to spread out from other kids. Overall my 4 year old and all his friends really enjoyed it today. I would say you have to have a real jumper to be able to enjoy it. New walkers and under 2 probably won't be able to do much except potentially be in the way of older kids with no spatial awareness. There is a small Toddler jumping area but I saw a lot of 4 and ups in there. Huge parking lot is a plus. Claw machines are a scam don't do it

A month or so ago, my family visited Nova Trampoline Park and my autistic son had a negative…read moreexperience involving two employees. At the time, I spoke with the owner, who seemed apologetic and willing to address the situation. Based on that experience, I later posted a review sharing my concerns. Today, we returned to the park hoping to move forward. Shortly after arriving, the owner approached us and said she remembered me and my son. She then spoke privately with an employee, who came over and informed us that we were banned from the facility. As the parent of a child with autism, this experience was disappointing and upsetting. What made it especially difficult was that I had believed the situation had been resolved after speaking with the owner. Being recognized upon arrival and then told we were banned left me feeling embarrassed, singled out, and unwelcome. I believe families of children with special needs deserve to be treated with respect, understanding, and clear communication. I wanted to share our experience so that other families can make informed decisions.

We had a fabulous birthday party here today! Sean was great with the kids and the time went by…read morereally fast. The course is super fun, my biggest complaint was that an 8 year old beat my time ;) I liked being able to break the party up by doing pizza and cake in the middle instead of at the end, it meant that the kids were able to burn off the sugar afterwards! Sean was kind enough to let us run over time as nobody wanted to leave! I would highly recommend!

We just hosted a Super Hero themed birthday here and I couldn't be happier!! Big thank you to Sean…read morewho helped us sign in and get everyone accounted for. Our kids had a blast and everyone went home happy and tired - MY favorite part lol. Would definitely recommend!

DIRTY- FILTHY- DIRTY!!! I hate being this person but man is this place gross. Every time I've…read morecome here it's been a weekday morning. They open at 10am and I'm usually here for two hours. They open their doors at 10am and the floors are filthy. The carpets are filthy. The bathrooms are filthy. The area near the lockers....filthy! Arcade area.... Filthy. Tons of garbage, tons of wads of old gum....... No one cares in this place. Why??? Probably because the staff consists of a bunch of young kids on their cell phones. Never have I seen the staff members leave the front desk. Never see them walking around keeping an eye on patrons.... Or caring about about the garbage and dirtiness patrons encounter. I might expect some of this filthiness on a weekend when you're jampacked with parties and kids off from school.... But Tuesday-Wednesday-Thursday..... best get to cleaning please. I think Nova in Greece gonna give you a run for your money.

The best trampoline park ever! There are many other parks in the area that are opening up, like…read morenova, and this other one that they're building in Henrietta, but this is still by far the best one that I've ever been to. Sometimes we'll go in the evening and barely anybody will be there and we'll have the entire place to ourselves.

Suggestion - take your kids on a weekday shortly after opening. At one point my kids had the…read moreentire place to themselves. Its ginormous here. Like an old McDonald's Playplace on steroids x100. I believe it was $25 per child if they already had sticky socks. Which seems steep but we were here for hours. It was clean, especially the bathrooms. And when your child starts screaming for Burger King because you can see it from the front window, you are allowed same day reentry. So you can play, grab lunch at the mall food court, then head back in. My boys were exhausted by the time we left.

Tuesday after school is a quieter time, kids had tons of space to move and play. Aunesha was…read moreespecially kind and helpful to us, she was an excellent employee and made our time more enjoyable! Fun times :)

Fun place for kids birthday party. Chuck E Cheese comes out and dances and greets all the kids at…read morethe party. The birthday boy got to pick a friend and they go into one of those air tubes that blows certificates around and they try to grab as many as they can in allotted time. I think the pizza has gotten better since the last time I was there....more years than I care to count. You can bring in cake or cupcakes and everyone sings. The kids also got dipping dots and unlimited drinks. The kids all had a great time. A server is assigned to your table and they run the party, very well ran party. The place has expanded and is now so much bigger and brighter.

Chaos, but the tiny human I was with was oblivious to it and had a great time. The pricing is…read morestructured to encourage a membership, so that's what I ended up purchasing. It took a very long time to get service at the counter to enter and there were multiple times when we had to wait. The adventure zone has a pretty steep surcharge, which I was not aware of. I tried to take my niece over to it and was told we had to purchase a wristband band to get in. I ended up getting her the $18 add-on because she had already seen the trampolines and slides. Still, I really think it should either be included or at least very obvious to new customers that the play area is an additional cost. It was also frustrating that there was a range of kid ages and sizes in the play area & no adults were allowed in. There were a couple of instances where I saw large older children either push or intimidate much smaller children. The area seemed very poorly monitored and I would probably try to keep my niece out of it next time we go unless she was desperate to go in. I was happy with the range of games and my little niece found a lot that she could play. There were games that were appropriate for all ages, including very young children. I really liked the wind tunnel with the classic Chuck E. Cheese balls. There was an instance where the mouse came out for a little dance with a birthday party and it was kind of weird that the mouse didn't make the rounds and interact with the children outside of the birthday party. Overall, my impression wasn't fantastic. There was even an armed guard walking around inside, which made me realize that it might not be such a safe place. I probably ended up spending about $100 that day on one child because we bought a three month family pass, some food, and the adventure zone. So, just watch out for it spiraling into a very expensive trip if you are going for the first time. The kids were having fun and that's the main thing that mattered. I think that having more safeguards in the adventure zone, removing hidden charges, and trying to make the experience amazing for all the kids should probably be the business focus. Seemed like it was a lot of money grab, but my niece walked out smiling so I'm fine with the day we had there.

We went for their free Easter event, to get their business name out there, and we were so…read moreimpressed!! They paid attention to small details, and had an Easter egg hunt with prizes for all the kids! The play area was clean and our kids had a wonderful time. The owner had free cake and soft drinks during the event too, and when I spoke to him, he was just so kind and nice. That kind of personal attention is what I look for in a business!! Plus, we won their giant chocolate bunny raffle!! Please give them business and keep this good business going!!