So the facility itself is great. It's plenty large for kids to roam around and do their thing…read more They've got indoor zipline, go-carts, trampolines, arcades and a few other things. Kids and adults of all ages will have fun, and generally get your moneys worth. I've seen plenty of grownups having a good time. So far they haven't started strictly enforcing time blocks yet. A few times I've been here, we were able to spend more than a couple hours without anyone bugging us about it. Where they fall short is the concession area. I don't want to blame the kids who are running the area at all. It seems to me like it comes directly from the lack of direction and training. In fact, the whole place seems to be run by high school aged kids and I don't see anyone who seems older than 20. (I'm writing this review while supervising my daughter's party) This is a lot more apparent in the cafe area, but it's relatively the same in the registration area, too. I'm currently seeing about 15 people standing in line, having to wait 20-30 minutes to reach the counter. I had to go thru the line twice. Apparently they couldn't serve me a whole pizza until 1pm first time around because they were too busy. I can definitely see they were busy, probably because of the number of birthday parties they were catering to. But what's not acceptable was the way they were running the whole thing. They've had one cash register open this whole time they were running the lunch rush. One girl is ringing one customer up, grabbing buzzers, pouring drinks, grabbing pizza slices, and running back to the kitchen to grab whatever things were missing from the order, e.g. dipping sauces. Meanwhile, there seems to be a bunch of other kids running back and forth between the kitchen and the birthday setup area, presumably dealing with refills and such. It's definitely packed and busy here, which I expect it to be especially during the cold months where there are limited amounts of outdoor activities. But part of management's job is to properly assess the amount of traffic they're expecting and be ready. I don't feel like that's the case at all. Concession lone is getting longer by the minute as I'm typing.. My tip for everyone is to avoid meal hours. They open around 10am so if you can help it, be here first thing in the morning then leave for lunch, or be here between lunch and dinner. Also, if you're okay to eat a little earlier than usual lunch time, I've found it to be less wait.

My 4 year old grandson and I had a blast with friends at Urban Air yesterday. We went at 5:30p and…read morestayed until around 8p. The other kids were ages 7-10. The trampolines, dodgeball games, and activity ball pits were fun for everyone. I love that everything has see through nets. Parents can easily find their kids. We are excited to visit again soon.

I am in shock at the price I paid for a 5 year old & 2 8yr olds. almost $80 for 90 minutes of jump…read moretime. My mistake for going on a Saturday. Way too many kids for the space. Then, the staff plays games which blocks different areas for those that went to jump, not play games. I will not be returning anytime soon. My business will go to get air or urban air where there are discounts online if you buy your passes. Sky zone does not offer any discounts for the Toledo area, but if you live in Lima, you get $6 off.

Horrible experience. I bought membership for 3 people. When I cancelled it , the staff put some…read moreimaginary names and cancelled them and never cancelled my memberships , when I asked her that it showing pending on my app, she told me it will take some time. They so far charged me for 3 months for the membership I cancelled way earlier . When I called and talk to the manager , manager was not at all apologetic of the mistake they made and was pretty rude

I've been to tons of places like through the years they are all pretty much the same including this…read moreone except one thing ... the staff . All of these places are mostly run by young people I'd guess 16-22 ish including this location. The difference is hands down the kindest most helpful staff I've ever seen or dealt with at one of these. All of them every area we ventured too. One of the kids lost the arcade card i went to the desk to buy a new one i assumed it was the only option i had. The young man working on his own pulled up the information needed to find the old card and replace it for me. It's the little things. The young men that ran all the games and bumper cars all so helpful and kind. Good job guys we will definitely be regulars.

Super rude. Understaffed. Have a menu of five things ran out of FRIES. The manager/owner was so…read morerude when we asked why we were waiting at a table for 20 minutes. Just the way things were handled were so wrong after we spent $350 on 6 people for wrist bands and four drinks. When my friend ordered a drink after we just tipped the bartender ten dollars for two drinks the time before she said "I hate making that". Like Dave and busters would never. Very rude experience we won't be back.

We discovered Launch at a friend's birthday party, and now the Saturday morning toddler hour for…read morekids 5 and under has become a periodic treat for us all. For a flat fee, we get to jump on the variety of trampolines and run around for an hour without any much bigger kids being around. Everyone has fun and it's a great place to meet up with a friend, too. Top the hour off with brunch somewhere nearby and it's the right way to start a weekend. I only wish the arcade were not there, or somehow better separated from the jumping area. Same with the large TV screens. My kid always gets distracted midway through by either the TV or wanting to go to the arcade,

This place is a giant ripoff. To start with, the lockers are a buck. A dollar for a locker???…read more C'mon... Secondly, if you're looking to steal a toddler, this absolutely the place you want to be. The staff are nice, but clearly underpaid, and not super interested in what they are doing. Third, it's crazy dangerous. Yeah yeah, I know it's a trampoline park, but as a lawyer, that used to be in construction, I was grateful we didn't leave bloody, as I saw some of the other kids. We didn't eat the food, but I can't imagine its at all worth the price. Finally, the arcade... OMG... wildly overpriced. This is usually the case with this kind of thing, but this place is beyond the pale. There are other places to take kids, that have similar attractions. Most are not in Ann Arbor. I'd stay away, if you aren't rich, or value your kids health.

This place was packed with activities for children to have fun and enjoy themselves. Our experience…read morewas a very good one from the fun my son and family had jumping around to the enjoyable pizza and Gatorade. Even though the place was packed we still were able to find a table. The staff was pretty friendly . The bathrooms are not clean and had no soap in the dispensers was my biggest con. But does have sanitizer dispensers throughout the airtime park. Will return

The manager Angelina was very helpful i enjoyed my customer experience. I loved coming 10/10read more

My daughter grew up. Going to gym America. Now I have three granddaughters that are going there. I…read morewould highly recommend this gym if your child is interested in gymnastics. They have something for all ages, boys and girls.

What a wonderful place! My son has been going to Gym America for many years and we love the…read morefacility and staff. They take the time to work with each child on perfecting the skills they know and their individual development as they work to learn new skills. I would recommend them to anyone!

This place really surprised me. After reading the reviews we thought we would check it out. This…read moreplace is so clean and nice! Not crowded, all the games and equipment are brand new. There were a lot of games down when we went but I had a feeling they were waiting on repairs. Had a lot of party rooms too! My kids likes the Lazer tag and the bumper cars. Nice value for the price.

Great atmosphere and awesome service. Love the local vibes, fun arcade games and fair prices. We…read morefrequent here often and they constantly change out prizes so there is something new to win!

Brought the kids to meet up with some friends, left wondering if I needed a tetanus shot…read more First of all, it's wildly overpriced for what is essentially jumping on trampolines that look like they've seen some things. Like... war things. The place was noticeably dirty, trash everywhere, cups on the floor, food containers and that mysterious sticky feeling no one wants to think too hard about. Staffing wise, it appears to be run by exactly two teenagers who looked like they were summoned mid-Snapchat and given a whistle. I'm not sure who was supervising who, but it definitely wasn't an adult. And the bathrooms? An adventure. Two out of three stalls were out of toilet paper, which feels like a bold choice for a place full of kids and parents who paid way too much to be there. For the amount of money we paid, I expected at least a basic level of cleanliness and maybe one employee old enough to rent a car. The kids had fun (because of course they did), but at these prices I'd rather just give them Red Bull and let them run in the yard. Would I come back? Only if I win the lottery and bring my own cleaning supplies.

Basketball here is amazing as well as the atmosphere and people. The best staff there was Trace I…read morethink that's what his name was he was funny and has a good personality Trace is the best staff there give him a RAISE I also scored 20+ points ‍

YoYo's Fun Center was a big hit with my granddaughter! This is truly an indoor playground. She had…read morea fun time in the colorful ball pit and the slide going into the pit. The balls are the bright primary colors and very inviting for the kids to play. The kids were dancing, juggling balls and burying themselves under the balls. What's nice about this fun center, the birthday designated areas are clearly earmarked and divided by a wall for each party. The playscapes have different age appropriate play areas. Grip socks are required and are also available for purchase. All parties coming into the center must sign in (waiver) before entering. The birthday packages are reasonably priced to include your designated area for a couple of hours, pizza and drinks. We were happy with our hostess. He was very helpful at the end of the party to assist with providing a cart to get the gifts, leftover food and cupcakes to our vehicle. The snack bar was generous to give us drink takeout cups to give our guests the leftover pop to go. FYI: The snack bar pricing is a little high. I did witness another patron planning to purchase ice cream items from their cooler and chips for her kids. Once they told her the prices she put them back to say she would get them elsewhere.

The place is nice . The price gouging on their concession…read moreprices is so wrong .I understand making a profit is why you are in business, however , $5.00 for an ice cream bar is far beyond reasonable. It's just taking advantage of customers and for that reason , I won't return. I brought my 5 children there for the first time and it will definitely be the last time I take them there. I'd rather pay a higher entry fee at a competitor and not feel like I'm being robbed and taken advantage of. At $3.00 for an ice cream bar, it's still over a 300% profit and I would have bought 5 of them . $5.00 is unconscionable. Shame on you YoYo !

Kids play place located in the heart of Dearborn in Michigan Ave near Schaefer. Free parking in the…read moreback. Very easy check in process. Must sign a waiver and socks are required for play. Less active areas including light birds and coloring. There is a small and large play scape for active play. Some of the equipment could stand some cosmetic touch ups but everything seems sturdy and safe. Food (sandwiches, salads, ice cream and snacks) and beverages (water, juice and a variety of coffee and teas) are available for purchase. There are sofas, arm chairs and tables for dining throughout out. Staff seem to be mostly teenagers but are friendly and helpful.

Absolutely gorgeous place! Very clean as well....first play place with some REAL food, not just…read moresnacks and juice boxes