So the facility itself is great. It's plenty large for kids to roam around and do their thing…read more They've got indoor zipline, go-carts, trampolines, arcades and a few other things. Kids and adults of all ages will have fun, and generally get your moneys worth. I've seen plenty of grownups having a good time. So far they haven't started strictly enforcing time blocks yet. A few times I've been here, we were able to spend more than a couple hours without anyone bugging us about it. Where they fall short is the concession area. I don't want to blame the kids who are running the area at all. It seems to me like it comes directly from the lack of direction and training. In fact, the whole place seems to be run by high school aged kids and I don't see anyone who seems older than 20. (I'm writing this review while supervising my daughter's party) This is a lot more apparent in the cafe area, but it's relatively the same in the registration area, too. I'm currently seeing about 15 people standing in line, having to wait 20-30 minutes to reach the counter. I had to go thru the line twice. Apparently they couldn't serve me a whole pizza until 1pm first time around because they were too busy. I can definitely see they were busy, probably because of the number of birthday parties they were catering to. But what's not acceptable was the way they were running the whole thing. They've had one cash register open this whole time they were running the lunch rush. One girl is ringing one customer up, grabbing buzzers, pouring drinks, grabbing pizza slices, and running back to the kitchen to grab whatever things were missing from the order, e.g. dipping sauces. Meanwhile, there seems to be a bunch of other kids running back and forth between the kitchen and the birthday setup area, presumably dealing with refills and such. It's definitely packed and busy here, which I expect it to be especially during the cold months where there are limited amounts of outdoor activities. But part of management's job is to properly assess the amount of traffic they're expecting and be ready. I don't feel like that's the case at all. Concession lone is getting longer by the minute as I'm typing.. My tip for everyone is to avoid meal hours. They open around 10am so if you can help it, be here first thing in the morning then leave for lunch, or be here between lunch and dinner. Also, if you're okay to eat a little earlier than usual lunch time, I've found it to be less wait.

My 4 year old grandson and I had a blast with friends at Urban Air yesterday. We went at 5:30p and…read morestayed until around 8p. The other kids were ages 7-10. The trampolines, dodgeball games, and activity ball pits were fun for everyone. I love that everything has see through nets. Parents can easily find their kids. We are excited to visit again soon.

I bring my sons here on a regular. The staff is always pleasant and we love all the different…read moreattractions. Especially the massage seats. Thank you!

I scheduled a party for a weekday here, and it could not have been better. I am so pleased…read moreeverything went so well. Fifteen kids had a wonderful time. The employees were all friendly and helpful. Our hostess for the party was WONDERFUL and very accommodating. She helped us through the check in process very quickly, so the kids could get jumping better. The park was clean as well. I love the party policy that allowed me to bring fruits, veggies, bottled water, and cake. I am certain we will have another party at Get Air in the future. One of my sons said he likes Get Air better than Sky Zone, but he'd like Get Air even better if the ball pit was open??? I guess 2 areas of the park aren't open and haven't been open since the park opened, but that didn't stop us from having fun.

We discovered Launch at a friend's birthday party, and now the Saturday morning toddler hour for…read morekids 5 and under has become a periodic treat for us all. For a flat fee, we get to jump on the variety of trampolines and run around for an hour without any much bigger kids being around. Everyone has fun and it's a great place to meet up with a friend, too. Top the hour off with brunch somewhere nearby and it's the right way to start a weekend. I only wish the arcade were not there, or somehow better separated from the jumping area. Same with the large TV screens. My kid always gets distracted midway through by either the TV or wanting to go to the arcade,

This place is a giant ripoff. To start with, the lockers are a buck. A dollar for a locker???…read more C'mon... Secondly, if you're looking to steal a toddler, this absolutely the place you want to be. The staff are nice, but clearly underpaid, and not super interested in what they are doing. Third, it's crazy dangerous. Yeah yeah, I know it's a trampoline park, but as a lawyer, that used to be in construction, I was grateful we didn't leave bloody, as I saw some of the other kids. We didn't eat the food, but I can't imagine its at all worth the price. Finally, the arcade... OMG... wildly overpriced. This is usually the case with this kind of thing, but this place is beyond the pale. There are other places to take kids, that have similar attractions. Most are not in Ann Arbor. I'd stay away, if you aren't rich, or value your kids health.

This place really surprised me. After reading the reviews we thought we would check it out. This…read moreplace is so clean and nice! Not crowded, all the games and equipment are brand new. There were a lot of games down when we went but I had a feeling they were waiting on repairs. Had a lot of party rooms too! My kids likes the Lazer tag and the bumper cars. Nice value for the price.

Great atmosphere and awesome service. Love the local vibes, fun arcade games and fair prices. We…read morefrequent here often and they constantly change out prizes so there is something new to win!

My daughter grew up. Going to gym America. Now I have three granddaughters that are going there. I…read morewould highly recommend this gym if your child is interested in gymnastics. They have something for all ages, boys and girls.

What a wonderful place! My son has been going to Gym America for many years and we love the…read morefacility and staff. They take the time to work with each child on perfecting the skills they know and their individual development as they work to learn new skills. I would recommend them to anyone!

YoYo's Fun Center was a big hit with my granddaughter! This is truly an indoor playground. She had…read morea fun time in the colorful ball pit and the slide going into the pit. The balls are the bright primary colors and very inviting for the kids to play. The kids were dancing, juggling balls and burying themselves under the balls. What's nice about this fun center, the birthday designated areas are clearly earmarked and divided by a wall for each party. The playscapes have different age appropriate play areas. Grip socks are required and are also available for purchase. All parties coming into the center must sign in (waiver) before entering. The birthday packages are reasonably priced to include your designated area for a couple of hours, pizza and drinks. We were happy with our hostess. He was very helpful at the end of the party to assist with providing a cart to get the gifts, leftover food and cupcakes to our vehicle. The snack bar was generous to give us drink takeout cups to give our guests the leftover pop to go. FYI: The snack bar pricing is a little high. I did witness another patron planning to purchase ice cream items from their cooler and chips for her kids. Once they told her the prices she put them back to say she would get them elsewhere.

The place is nice . The price gouging on their concession…read moreprices is so wrong .I understand making a profit is why you are in business, however , $5.00 for an ice cream bar is far beyond reasonable. It's just taking advantage of customers and for that reason , I won't return. I brought my 5 children there for the first time and it will definitely be the last time I take them there. I'd rather pay a higher entry fee at a competitor and not feel like I'm being robbed and taken advantage of. At $3.00 for an ice cream bar, it's still over a 300% profit and I would have bought 5 of them . $5.00 is unconscionable. Shame on you YoYo !

This place was packed with activities for children to have fun and enjoy themselves. Our experience…read morewas a very good one from the fun my son and family had jumping around to the enjoyable pizza and Gatorade. Even though the place was packed we still were able to find a table. The staff was pretty friendly . The bathrooms are not clean and had no soap in the dispensers was my biggest con. But does have sanitizer dispensers throughout the airtime park. Will return

The manager Angelina was very helpful i enjoyed my customer experience. I loved coming 10/10read more

Brought the kids to meet up with some friends, left wondering if I needed a tetanus shot…read more First of all, it's wildly overpriced for what is essentially jumping on trampolines that look like they've seen some things. Like... war things. The place was noticeably dirty, trash everywhere, cups on the floor, food containers and that mysterious sticky feeling no one wants to think too hard about. Staffing wise, it appears to be run by exactly two teenagers who looked like they were summoned mid-Snapchat and given a whistle. I'm not sure who was supervising who, but it definitely wasn't an adult. And the bathrooms? An adventure. Two out of three stalls were out of toilet paper, which feels like a bold choice for a place full of kids and parents who paid way too much to be there. For the amount of money we paid, I expected at least a basic level of cleanliness and maybe one employee old enough to rent a car. The kids had fun (because of course they did), but at these prices I'd rather just give them Red Bull and let them run in the yard. Would I come back? Only if I win the lottery and bring my own cleaning supplies.

Basketball here is amazing as well as the atmosphere and people. The best staff there was Trace I…read morethink that's what his name was he was funny and has a good personality Trace is the best staff there give him a RAISE I also scored 20+ points ‍

I Really like this Place There is so much to do they have…read moreRides and Attractions for all Ages I really enjoyed myself when I went here on Labor Day weekend I will love going back here someday this year This place is good for Parties, Holidays and Getaways from Home. When I went here I did almost everything that was here.

My daughter asked if she could do flips with the ultimate package. The girl at the desk said yes…read more Five minutes later she was told otherwise. She wanted her money back and was met with a hostile manager. He walked away, but not before he pointed to the No Refund sign. They weren't going to accommodate her. Then my daughter asked if they could be given a pass for a different day. (Proud mom moment) The girl at the desk said yes and then wrote yesterday's date as the expiration date and thought she was slick. They were all rude. Wish her luck using this pass at a different location!!!

This place is disgusting nasty. The carpet is nasty. Trampolines is nasty. Looks like they never…read morewiped this stuff down since it's been open.

Beyond horrible staff and management! My sister was given a cancellation 4 hours before my nephew's…read morebirthday party. (No refund) The reason was "weather", but soon visiting the location there was a sign on the door saying it was shut down by the city. The manager called the night prior and to receive the rest of the payment knowing they were shut down. This place is bad business! The manager also n responded to a facebook post being rude and very unprofessional!