Had an intercooler installed here plus replacement bulbs and carbon clean for my Mk7 GTI. Everyone…read morewas friendly and welcoming, and the price was more than fair. It's also been a few weeks now and the car runs nearly as new! I appreciate these guys being awesome to the MQB community, and thanks Haile and Kenneth for the recommendation! Will definitely consider coming here for more work to be done.

Had the guys there lower my Audi and install drilled and slotted rotors and ceramic pads. Flawless…read morework. Highly recommend Kenny and the crew.

Never again. For 4 years, I couldn't recommend a better place. That changed quickly. Went in to…read morehave a part replaced a diagnostics done. The diagnostics never got done and had to do that myself. Bought the parts for repair and was quoted for 2 hours. Took it in and they tried to tell me I had the wrong part. More conversation discovered that the part was correct and they were trying to replace the wrong part. Instead of an apology, they put it back together and left the keys in it. Wife of the owner called to figure out what went wrong and it was explained. She said she would call us back and never did. We called the owner and he gave us another quote. When we called back, the quote and changed yet again. Called another shop in town who gave a much more honest quote. Never again. Place has gone to hell.

I had the best experience at Mike's SerVice Center in Berkeley Springs as I was on my way from…read moreWashington DC to Ohio. My low coolant light came on (despite just having it at the dealer for service) and I went into Hancock MD hoping to find someone to help me. I didn't find anything there but googled service and Mike's shop came up. I was nervous about my car, but Mike and his crew made me feel at ease. They are friendly, knowledgeable and through. They made sure my car was road ready again. And I felt safe on the road again! Thank you Mike and team!

Billy, Cook and the guys are very friendly and knowledgeable and quick. And they know the good…read morelocal coffee shop to wait while the car is being serviced. Will definitely be back.

They are great!!! Bill was so helpful repairing my wifes vehicle. Great service at a fair price…read more Not many auto mechanics we trust, unfortunately my wife has been taken advantage of at other locations I won't mention. But not here!!! Great peeps.

Had a tow from side of 81 and cost over 300 for 5 mins. Then only would take cash. They stated…read morethat's the county's rate. Sounds like some pockets getting greased... makes ya wonder why only cash and who's pocket is it going to.

Very nice shop any time I need there assistance for a tow there very fast and professionable. I…read morehighly recomend them

One star is too many. A simple oil change resulted in $114 in repairs completed by another shop…read moreafter Doc's didn't attach my splash guard properly causing it to fall off, dragging down route 9. This happened the day after Doc's did the service. I had to secure it with zip ties on the side of the road to get home. I left them a voicemail on Friday evening and haven't heard from them about the situation as of yet, Tuesday afternoon. The competent auto shop said either no fasteners were put in, or incorrect fasteners were put in causing them to fall out. The razor blade they left in my driver's side footwell, likely to remove my inspection sticker, would have been overlooked otherwise. Go anywhere but here.

The quality of service was spot on, I would recommend this establishment without hesitation.read more

New to the Martinsburg area. Needed to get my car inspected within 10 days of getting my new…read moreplates. A coworker suggested Penningtons across from SuperShoe in Martinsburg. I got an appt. swiftly. Mechanic was good and thorough. In and out in 20 minutes. $14.21 charge. Receptionist very friendly.

This place should not be in bussiness!! Last week my brother made me a appointment for 9am in the…read moremorning and I had to come all the way from Rockville, Maryland and when I dropped off my truck he said he would call if there were any problems, I said ok and my brother and I left for 2 hours and 15 minutes only to find that they hadn't even moved my truck!!!!! He started to tell me how long it would take to fix my truck,which he already had before! I told him I had a appointment and why didn't he honor it or call me and tell me he couldn't do it!!!! He had nothing to say! DO NOT GO THERE!!!!! I DO NOT WANT TO GIVE THEM A RATING, BUT I HAVE TO SO I CAN POSY

They rebuilt my Honda automatic transmission last year. Very professional and courteous, but they…read more"improved" the OE unit with various modifications to "upgrade" the Honda design. One of the modifications was the installation of an external oil cooler, which is always a good idea, but I think they also installed what hot-rodders call a "shift kit". I wish they hadn't done this. It shifts very hard, particularly 2-3 and 3-4. I'll bet that this thing lasts the 25k warranty, but my motor mounts and CV joints probably won't :( If you use this shop, ask about the pros and cons of any potential modifications they will be performing.

My 20 year old daughter had a horrible experience at this shop. She said he was rude when she made…read morethe appt - our first red flag! We should have known better than to bring it to this shop. She wanted to know why the car was making a terrible sound. She dropped it off the night before and didn't hear a word from him until it was time to pick up. Upon arriving, David said "I can't do anything, take it to a dealer and it's $140 because we hooked it up to a scanner" - He never called to ask if this was okay and explain to this NOVICE customer if she was willing and able to pay $140 for the evaluation. He also made her wait in the lobby for 25 minutes prior to giving her the fabulous news! Incredibly disappointing! We will never be back and will share our experience far and wide! :( No wonder why women are afraid to take their cars to mechanics!

Jim repaired our 1995 Toyota T100 recently and we were very pleased with the entire experience…read more Finally feel like we have found a great mechanic that is also honest and upfront.

What I like about Hoffman Automotive is their honesty and quality of work. They always gave me the…read moreoption to decide on how I wanted to proceed under the given circumstances. They asked what grade of break pads I wanted and allowed me to look and determine if I wanted new rotors. They were honest and up front from the beginning every step of the way. If it's trust and hard work you're looking for when getting your vehicle fixed in an affordable manner, these are your guys.