Worst customer service in history Techs don't show up for…read moreseveral days and when they do they don't have the right equipment! Call to complain and just get the run around and transfer to another person that then needs to transfer you or call back. A 4 hour job has turned into 3 days and a cancelled flight! Never again! Their solution to all of this is a small discount Save your money and time and go somewhere else

My windshield was completely cracked so I called to get an estimate. They had me scheduled the very…read morenext day. technician called me in the morning to inform me of my scheduled time and showed up promptly at the agreed upon time. He was professional and friendly from the first phone call to the payment. The work was done quickly and exceptionally right in my driveway. Really happy with my experience.

tony was prompt, friendly and efficient. we highly recommend this business!!…read morewe were traveling and needed a new windshield. He came to our hotel and replaced our windshield. thankyou

The windshield had a small leak while driving in rain on my Sprinter chassis motorhome. In…read moreinquiring about repair , other shops said the windshield would need to be replaced. Al said he could probably seal it . He got me in right away (I left it overnight) . When I picked it up I was surprised when he told me the work was guaranteed for five years . I was expecting maybe a year or two. Al was very friendly and accommodating , reasonably priced too . It appears to be a one man shop . I appreciate that too , as I was also an owner/ operator in my working days.

I had a French door with one broken window. They fixed the broken window so it looks just like…read morenew. They did the work quickly and at a reasonable price.

Renters had broke outside glass of double oven door. No replacement was able to be found. Specialty…read moreglass was able to make a replacement glass for us & saved us thousands, by not needing to replace the whole unit! They've also done window replacements for us!

Just because the insurance company makes it easy to use safelite, you don't have to use it! Shop…read morearound. It took me like 15 min to find wuality work elsewhere. The customer service goes a long way, and this place is lacking that. What the heck happened to being polite. How is it that these gals behind the desk can have so much negative attitude. I'm over rudeness, I'll go to a shop out of town to be treated with respect. Like, it takes nothing to be nice. The one gal was polite, but the one sitting at the desks attitude just trumped even the nice gals niceness.

I booked my appointment through USAA. I arrived for my appointment and Alex assisted me within a…read morecouple minutes. He explained the process and length of time it would take. He kept me updated throughout the process and even called to let me know that he was about 10 minutes away from completion so I could walk back from the coffee shop. He was very thoughtful. He then covered all the details about the importance of care for the windshield over the first 48 hours. The street appearance of the shop isn't great, but the service and quality of the work was outstanding. ** Alex has an amazing voice with the tone and timber of a radio host or sports announcer.

We were so impressed with the service and installation. Cameron was our technician, and went above…read moreand beyond for us. Highly recommend!!

Super simple, friendly service. He does everything through your insurance. So I haven't paid a dime…read morefor 3 new windshields over the years. PLUS , he will come to you.

After we were hit by a distracted driver our insurance company suggested we have our car towed to…read moreClassic. So glad that we did. The quality of work is excellent and the staff was professional and friendly. They took care of everything; from mechanical to paint and tire alignment.

Excellent customer service. Very helpful in coordinating with my insurance and rental car…read more Thorough on what needed to be fixed. Great communication with me on what was happening with my vehicle. The fix ended up being easy and not requiring new parts. They said the were not going charge me since the fix was so easy and was from someone trying to break into my car. The service advisor, Michelle, is wonderful. She helped ease my stress from the whole situation. If I ever need repairs again I will definitely use Classic Collision.

Highly recommend for the friendly staff,super economical price, and for the same day service and it…read moreonly took an hour and a half to complete my windshield replacement. I was very happy with quality of work as well.

This is the place to go if you want quality work at a lower price…read more These guys beat Safelite by half and I got the best service. I called and had my vehicle in the next hour and back to me in about an hour and a half. Dr. Glassman is the place!!!!!!!!!!!

I Love this business. They have a down home and local vibe. They have a "can do" attitude. Their…read moremotto is, "No job too big or too small." So true; they've replaced windows for me, big job, and cut a 2"x 5" pane for a picture frame, small job! They've cut plexi-glass patterns, made glass covers for my interior kitchen window ledges, and replaced mirrors for me. Other pluses: their prices are reasonable. They stand behind their work. They even do charity work: bring in a new blanket for them to donate to homeless shelters and get 10% off your bill. Oh, and a special shout out to Sheila in the office, who is always sunny and pleasant. I have no complaints, only praise for Sierra Glass.

I was really impressed and thinking it would take a least a week. However, it was actually sooner…read moreso I took a drive out to Hillsboro. Great local feel and down to earth folks to are a tremendous help on getting the right glass replacement. Will definitely come back to Sierra Glass Co for all my glass needs!