Brought my car into Caliber after a "minor disagreement" with a shopping cart (the cart definitely won). These guys looked at the damage, gave me a timeline, and--unlike certain early-2000s movies--actually delivered on time. No quarter-mile delays here. When I picked it up, the paint matched so perfectly I half expected someone to challenge me to a pink slip race on the way home. The car was so clean I felt like I should be parking it under neon lights in downtown L.A. while eating a tuna sandwich with no crust. They didn't ask if I owed them a 10-second car, but if I did, this would be the place I'd trust to build it. Bottom line: great service, great people, and zero CGI needed. read more

Overall, Caliber did an excellent job on the body and paint work for my 2020 BMW. The paint matched perfectly, the body work was high quality, and the car looked great when I got it back. Communication throughout the repair process was also very good, and they kept me updated on the progress. The only reason I'm not giving a perfect review is because when I picked up my car, it had a new taillight malfunction that wasn't there before Caliber had possession of the vehicle. I brought it to their attention immediately, and they looked into it, but ultimately told me there was nothing they could do. Unfortunately, that means I'm now left paying out of pocket for what is likely to be a very expensive repair through BMW. Aside from that issue, I was very happy with the quality of the body and paint work. I just wish the taillight problem had been handled differently. read more

I'll never understand the petty negative reviews... people love to complain I guess. I had a great experience from start to finish. Went through my insurance (Geico) for one part, and paid out of pocket for some extra stuff I wanted fixed. It was a fair price, and Greg kept me updated every couple days throughout the whole process. Left voicemails with the perfect amount of detail and took the initiative to look into potential extra repair work I might want done with the pros and cons honestly explained. Got my car back today and it looks brand new. They nailed the color-matching on a tough color and detailed my car for me when everything was finished. Thanks y'all! Happy summer to you all. read more

Caliber Collision - Front bumper fixed and freshly detailed! - Body Shops Near Me - Lake Oswego, Oregon

Terrible customer service, they don't return calls or explain repairs. Definitely care more about the insurance company than they do about the customer read more

Just picked up my car from Calibur Collision in Lake Oswego and I am very satisfied. Kevin M was my customer service rep and he communicated with me every step of the way and there were no unwanted surprises. The car looks great and there is a lifetime warranty. I highly recommend. read more

I had an excellent experience at Caliber in Lake O. Everything about the service was transparent, professional and efficient. The technician Greg was thorough and skilled, clearly had been doing this a long time. He went the extra mile for me too, even giving me some repair advice on a different car I own. Having an Enterprise Rental Car office on site makes this super convenient all around. Mine was a State Farm claim and the whole thing was remarkably easy and stress free. No hidden costs, no surprises. My car looks brand new. Highly recommended but see if they'll assign Greg to your job - he's outstanding. read more

Unfortunately, I have been here twice in 2025. Both times the manager, Andrew, was very responsive and accessible. There were a few issues,somewhat out of their control, and he handled them professionally and expediently. I was satisfied with the repairs both times and would return to this business again if necessary. When you have a manager going above and beyond what is necessary, I would feel confident having them repair my vehicle. read more

Professional, honest, and efficient. I was very pleased with the work they completed on my vehicle (in a timely manner!) Great location too:) read more

Odd experience, went in to get a quote and when they heard I was paying out of pocket they said they were too busy and offered me a business card for someone else. It's unfortunate as the positive reviews led me too them. read more

Greg at Caliber Collision helped me work through insurance options in the most favorable way for me. I saved a ton of money by following his recommendations! read more

The people in this shop are so extremely kind and genuine. They offered to give me a ride back to my home even though I was not a customer of theirs, but was dropping off my car next door at Enterprise in Lake Oswego. Andrew, at Enterprise, is a one man shop right now and even though he was willing to take me the people at Caliber Collision insisted that they were absolutely willing to take me and leave him to attend to his business as he was expecting a client. I cannot say enough about their generousity. They truly are a bright light in this community. Thank You. I am very grateful. Mary ann Fahlstrom read more

I was given great advise and the repair was quick and easy. Highly recommend and it is conveniently located just off State Street (Hwy. 43) in Lake Oswego. read more

Keep getting automated updates saying my vehicle is in process, or it's bearing completion. Your shop hasn't even worked on my car! Thank you for wasting my time caliber. WILL NOT RECOMMEND TO ANYBODY. read more

Came in for estimate with no appointment, woman behind the counter was a bit gruff because I did this. Tualatin and Beaverton auto body didn't require appointments, assuming this was the industry standard I showed up unannounced. She was willing to check with her manager, "to see if he had time to give me a verbal 'unofficial' estimate". Manager did look at my truck and gave me a ballpark between $2000 and $3000. Then he says, "if your serious about getting the work done I will get you a written estimate". I'm 66 years old and going to a body shop is not my first choice to pass the time on a rainy Friday morning. Business must be good here, because they weren't interested in mine. read more

I was in an accident and given a list of places, where I could get my car repaired with insurance covering it easily. After getting my car back from them, mind you I didn't cause the accident, it has more problems then it had before the accident. A/c doesn't work now(it worked before), car violently shakes now, the parts they put on the vehicle aren't properly aligned looking bad, the oil still leaks, and then some more electrical issues. If you need a good repair I wouldn't come here. I tried to bring it back for them to fix any of the issues and they were so rude. Wish I had gone to a good mechanic and not this chain. read more

My car was hit and I needed to have it fixed. My insurance company recommended Caliber Collision based on their distance from home. They are so professional and took such good care of me. Kevin was so attentive and kept me updated with the repair progress. What's the most important is their work. It seems like no accident happened to my car after the repair. They even made the inside of my car squeaky clean! They are super fast as well. My car was in on Monday by Friday I have my car again! Thank you so much! read more

The team at Caliber Collision in Lake Oswego are great. When I explained that my car was vandalized with a permanent pen downtown, they offered me some coffee and asked if I had fifteen minutes. Two gentlemen worked on my car with some compound and removed all damage. I thought I was going to be without a car for days and a deductible to pay. I appreciate the honest service. Thank you. read more

I ran over a tire tread on the freeway and it tore the whole front end of my car up. Geico referred me to Caliber and it was such an easy process. The staff were all super friendly and responsive and I got my car back less than a week later. They even cleaned and vacuumed my car for us. Added convenience there is an enterprise rental car that they work with just across the street. read more

if i could give them zero stars, then i would. i chose them because geico recommended them, and i trusted geico, they've been a good insurer to me for well over a decade. and they still are. these guys do not know how to fix a car. not even close. i had minor front-end damage and needed a new bumper and a hood and paint matching. the car looked good at first, but when i got it home and drove it for a while i noticed that the hood was waaaaay out of whack, not centered, uneven spacing all around it and nothing about the fit was flush. as soon as i noticed it i couldn't stop seeing it. i called up and they said bring it in and we can fix it while you wait. that doesn't sound right now does it? but i destroy a lunch hour brining it back and they spent 45 minutes on it while i walked around the area. when they brought it around to me i could tell that it was still crooked and off center. the gap between the hood and the bumper was huge. when i called him [sean] on it he said, oh yeah, well, that will take a few hours and you'll have to come back again. lol. i also had them aim the headlights at the left one was lower than the right, that's how i got it back from them the first time. sean shrugged it off and had them adjusted. no apologies, not one from any of them, zero. so of course i'm not bringing it back to them, they couldn't do right the first time and tried to bluff me into thin sean new that the hood and the bumper were not right and he was handing me the keys and he was totally letting me drive away with what he totally knew was an unfinished job. how awful. gross even. i went home and called geico and they were all over it, apparently i'm not the first to complain about their shoddy work and geico let me take it to a place that my mechanic recommended. as SOON as the new place popped the hood they spotted missing brackets and bolts up front. the hole in the fender did not align with the hole on the chassis, so they just left it out because to put the bolt in would make the bumper move nearly a quarter of an inch. they didn't bother to feather in the paint to match the fenders but charged geico for it anyway. they claim they used factory parts but i'm pretty sure that when a real body shop pulls it apart they will discover that they lied about that as well. no apologies, no refund, no nothing. but geico is letting me take it to my shop and is making caliber pay for it. i hope they charge them thousands. i should have been suspicious when i noticed that the roof to caliber is spotted with patches, they can't even repair their own roof. this place sucks all day long. and to top it off, their tagline is something like returning the rhythm of your life. what a stupid tag line for an auto body shop. they should focus on cars and not people. they have destroyed the rhythm of my life and will force me to waste more time with more repairs. at least this time i know it's being done by professionals who know what they are doing and take pride in their work. DO NOT TAKE YOUR CAR HERE. YOU WILL NOT BE HAPPY. THEY SUCK. hopefully geico will stop recommending them to their valued customers. i'm just grateful that geico had my back and is making this shop literally pay for what they've done to me and my car. the other reviews on this page with 5 stars are most certainly faked. i took my car to active auto in NW portland, where the rent is high and you have to be good to survive. learn from my mistake, do not take your car to these hacks. if their techs were good, then they'd be working someplace else. they just would. you're welcome, portland. stay far far away from caliber. paul read more

I would rate Caliber Collision 10 stars if possible. I had an appointment today to get a bumper repair estimate. Don met me on time and was wearing a mask. He looked at the damage, left for a moment and came back with a rag and 2 spray bottles. He was able to make the huge scratches disappear along with several scrapes. I mentioned I couldn't get the odometer mileage to show (only the trip mileage) and the car was speaking German. He fixed both and I was on my way - no charge. I have used this location when it was Kadel's then Abra. Excellent service every time. read more

More like Low Caliber. Followed up with them with a problem of a repair they did. The office was responsive but in talking with the mechanic, he was rude and incredibly condescending. I was being patient, inquiring, and open and he was acting as if he had a chip on his shoulder and angry because I dared to remotely question his work. Worst yet, their service advisor who was with me at the time and saw the whole thing did not do a thing even when I complained to her. read more

Caliber in Clackamas would get less then one star if possible. They have had my car over a month and have had parts 3 for weeks and I get a different story about when it will be done everyday. Manager is very rude and could careless. Definitely don't take your car there. @caliberautobody read more

Had an accident, need to get my car repaired asap, called Caliber Collision LO and said they won't be able to give me an estimate for 2 to 3 months, really?? Can't imagine how long it would take to get it actually repaired. What's happen to client service..... read more

I brought my car in to Caliber Collision in Lake Oswego after my car was backed into in a parking lot. They were so through and professional. They did all the negotiations with the insurance company and gave me constant updates on the progression of the repair. That alone would prompt me to write this 5 star review. When I returned my rental car, there was a scratch on the passenger side of the car. I did not even notice it until I turned it in. Bob from Caliber came and looked at it. It was minor but enough that they were going to file a claim with my insurance company. Bob spent at least an hour buffing out the scratch on the rental car. It looked perfect and the car company did not charge me. That was just above and beyond service and I will be a customer for life, Thank you thank you thank you! read more

I am incredibly impressed with the level of service at Caliber and their professionalism. Service was prompt, I was kept up to date and they even took care of setting up and delivering my rental vehicle. The process was seamless. read more

My son's car was compromised when a deer ran into the driver's side when he was on a mountain road. The mirror was gone and 2 panels were smashed in. USAA sent him to Caliber Collision in lake oswego where Kevin assisted with a rental and getting the car repaired. They were a professional and attention to detail company! They really did a wonderful repair and saw to us in a diligent manner. I stand behind their work and recommend this collision repair shop to anyone who is looking for the most comprehensive service. read more

Just welcomed home our 'new to us' 2018 Audi Q5 after it's time with the pros at Caliber Collision in Lake Oswego and couldn't be happier. After an unfortunate derailment in a car wash left the front bumper, fender and wheel pretty banged up, the car was completely restored to it's original and beautiful condition. The process and support from Kevin and his team was equally impressive - from the beginning, they were professional, proactive and committed to getting us 'back to the 'rhythm of our lives', as their tag line goes. Regular, unprompted updates, both text and voice, kept us apprised of progress and estimated time of completion, making it easy for us to plan our days. Warm, friendly and quick to offer a helping hand (e.g. a ride home after dropping off rental car) - their attention to us throughout the engagement was above the call and consistently exceeded our typically high expectations. Thank you, Kevin and team - you've made us raving fans! read more