I had some damage to the back end of my car and I knew could take a while to fix. Martin told me right away this could take up to a week but we'll do our best. 3 days later I got a text saying my car was ready for pick up! Not to mention I was getting 1-2 texts a day to update me on the status of my vehicle. When I came to pick it up, it was detailed, vacuumed and in immaculate shape. You can tell the people here genuinely care about the work and service they provide and that was so relieving being my first time experience with an auto body shop. If I ever have any other needs regarding my vehicle, I am 100% taking it here. Thank you guys! read more

I have nothing but great reviews to give you and your excellent service. From the moment I arrived at your location in Tualatin, I was greeted with the most cordial and kind attention, and Martin explained to me very clearly the process of fixing my car. I was amazed at how fast and what a great job your team did. I could not believe you did that in two days. and in such a short period of time. I would also like to give thanks to the from desk and rental car specialist. they were very attentive and kind. I just hope I have more opportunities to refer your services, because your company deserves it." read more

Nice location. Parking a little tight but still accessible as is the location. The office is spotless. You can see the techs working on cars from a window in the office; obviously they are not trying to hide anything. The real hallmark are the people. We have been to this shop before. On the most recent visit we met with Ryan. Absolutely awesome guy and can't say enough good about him other than to say, if you chose this great shop, ask for him. It doesn't get any better. We would return here again if that would be a need. read more

Phenomenal customer service, scheduling is a bit out there, but honestly worth the wait. They're very helpful in answering any questions that you have, as well as follow through. They took a bit to get my estimate back to me, I had to call, but it wasn't a big issue, with how everything is, I completely understand! This shop is my goto shop for repairs or any auto body question that I have. Overall an unfortunate event turned into a pleasurable experience, which isn't expected after getting into an accident. read more

Our car got hit twice, once parked and the other rolling backwards. These people are so efficient!! They handle every aspect of the situation, they handle the car of course but also the deal with the insurance companies the rental companies and they are so friendly treating us as if we were family. All you have to do is come in and they handle everything!!! Our car looks brand new again!! Thanks to Debra and Ryan and Jesus they are the best office staff!! and kuddos to the technicians best place to come!! read more

Better than great service. I had an insurance claim and my insurance company sent me here. The windshield had two cracks in it and one affected the rear view mirror mount. Caliber worked with my insurance adjuster and the glass company to make sure I was taken care of. They had to get a little creative as the exact mirror is no longer available. The communication was good and consistent via text messages. I was happy to see how thoroughly they washed the car and really took good care of it. read more

I called Tualatin auto body first. It was the same time frame as Caliber Collision for completion. However, I was greeted with friendliness and the willingness to take my vehicle. They worked seamlessly with enterprise to get me into a rental. Texted me with updates frequently. Best of all they washed my car and it came back looking as good as new. Shout out to Ryan and Alex for keeping me in the loop every step of the way. read more

This was my first time dealing with a car accident and I really didn't know what I was doing, but Martin made it super easy. He took the time to explain to me the best way to handle my insurance claim to get the bodywork done, which he didn't have to do. Also, he went above and beyond on every other aspect like by helping me with a separate spot on my car needing a touch up. I would recommend his service to anyone! read more

I brought my car here for repair on a Tuesday and was very hesitant at first but Martin ensured me my car would be in good hands. He kept me updated on my car daily, and made me feel very comfortable knowing my car was getting taken care of. I got my car back 3 days later, just like he said! He has great customer service and I highly recommend going here if you need to get your car fixed. Thank you, Martin!!! read more

I am beyond impressed with this shop. I brought my car in for brake light damage and they not only fixed this in 3 days, but also repainted my car, buffed out all other scratches, washed the exterior and deep cleaned the interior. They gave me 1-2 updates a day on the progress and made the entire process so easy. I recommend coming here for any auto body repair needs! Martin is great to work with as well read more

This experience was awesome!! My car repair took less than two days and my car came back to me in way better shape than it was when I left it. The inside & outside were both extremely clean, and my repair (large scratch on the rear bumper) was completely fixed. The staff was very nice, prompt and put the customers first. Please consider taking your car here for repair and ask for Martin, he is the best! read more

We were extremely happy with the service at Caliber in Tualatin. Martin was so easy to work with and very professional. Our car was done exactly when they estimated that it would be, and both the outside and the inside were beautifully cleaned when we picked it up. We also got regular text updates which were so helpful. We'd absolutely use Caliber again for any auto work. read more

They got me in faster than anyone else could and beat their estimate on timeline. Car looks great afterwards. I had to hang out while they finished washing my car at the end and the front staff was friendly and welcoming. Insurance paid for everything and the went above and beyond on a couple additional things. Would come again if I'm unfortunate enough. read more

I am so impressed with this business. They were professional, enthusiastic, and friendly. I was kept informed every step of the repair. And when I picked up my truck, I couldn't believe how clean it was. It looked like it had been detailed. It was also repaired before the estimated time. Couldn't be happier. Thanks so much Ryan. read more

I took my car there after it needed some body and electrical work. It took a while, but the work was really good. The customer service from Ryan K. Was the best. I appreciated his willingness to help and his going the extra mile to make sure all things were as they were supposed to be. Thanks Ryan, read more

I was downtown at an office event and someone broke into my car. My car had glass all inside it and scratches inside and out. They took me in and got my car repaired relatively quickly considering how difficult it is to get into a body shop right now. A+ service and I'd go back if I needed to. read more

The customer service and workmanship I received at Caliber Collision,in Tualatin, was very professional and very thorough. I was treated respectfully and told if I had any concerns or reservations to make my concerns known. I give Caliber Collision, in Tualatin, my highest rating of 5 STARS! read more

This place is great, they took the time to explain everything to me so I knew what was going on. Once they had it in (took a while because all body shops are soooo busy right now), they got the work done faster than expected and it looked beautiful! read more

This place is so great! Stopped in for an estimate, but they're are booked out pretty far. I'm on the schedule and in the meantime, my "falling off bumper" is temporarily secured so I don't have to worry about it falling off anymore! read more