Del is professional, knowledgeable and did a great job repairing my SUV. Del pays great attention…read moreto detail and worked with my insurance to get all repairs in a timely manner. This is my second repair he has done for our family.

Bought a used car that had been broken into and the drivers side door seal was broken and the door…read morewas off alignment. I called Colton's, spoke to Dell (?), made an appointment and took my car in. Everything was ordered, I came back 2 days later and the seal was installed, the door alignment fixed and I was thrilled.

I reached out for a quote on a 2009 Honda Fit with possible door latch/hood latch issues. I got the…read moreresponse "cannot service" with no additional information. For this place to be an auto body shop, I would think they could repair a Honda or at least say why not. We are a three car household and I would never use this place because they have poor customer service before you even hit the door.

Dmytro is a fine man to do business with. He just delivered my car to my home it looks brand new! I…read moreasked him to do a little extra expecting to see it on the bill but he did not charge me.. when I first took my car to him I had ordered an Uber I went to wait he walked me outside he insisted on waiting with me to be sure I was safe. I'm 70 yrs old with a little tiny dog... the whole experience with him has been wonderful. Thanks again Dmytro!

These guys were great. Fixed my car up a day early and had it washed, cleaned, and vacuumed for…read moreme. Would definitely use there services again. Also very nice and professional.

Fix did a great job on my collision repair. I was able to make an appointment without much delay…read more After inspecting the car, Fix provided an estimate promptly, and a repair date was scheduled fairly soon after. The work was done well, on time and on budget. The staff were professional, efficient and friendly. The shop was clean and well organized. What's not to like?

I was super stressed about the unavoidable body work I needed done on my car and after a few weeks…read moreof getting quotes from other places, I was incredibly relieved to find ACP. I had not been in an accident for over a decade so it was very nice to have Steven on my side. He helped me understand and deal with insurance, he explained each necessary repair and overall he made me feel like he actually cared about delivering excellent service. My car is looking better than when I first bought it, and it was done even quicker than expected. They did excellent work, had great communication and were completely respectful. Would definitely recommend!

Thanks for great personal kindness twice! I came in and you got a mechanic to open my stuck trunk…read morefor me, and another time you ordered two small parts for my broken hood cover support. These are small tasks that you could have charged for but did not, and it meant the world to me and I will be back and give you a great review. It was so important for my car functioning, and in Portland these days this is exceptional and so refreshing. I really appreciate your business approach. Thanks, Ruth K in Portland

This small, friendly, family-owned business did an excellent job with my vehicle after this…read morewinter's snowstorm! My car was hit due to ice during the winter weather, and while my vehicle was still drivable, i was hoping to get it fixed right away. I called and was able to drop off my car the next day, everyone I encountered was very nice and informative. They found a bit more unseen damage on the car, but I was called and informed about it, and they let me know it would take a few days longer than expected. Overall, I felt like they did everything they could to make my car as safe as possible, and did it in a timely manner. Thank you!

This will be my 3rd time with this auto body shop, and Mike goes above and beyond. I went in for a…read moreleft rear bumper accident and has some side skirt damage as well. He fixed it! He totally didn't have to but in good faith he did. He literally handed me my car back better then I left it, also detailed and cleaned the car. I wouldn't trust anyone else with my car.

I would recommend Bump Parlor 100% to anybody who needs to have body work done!! Craig does…read moreoutstanding work ! And works with anybody who needs help with their car! He is very understanding, and does top notch work!

I had 'a distracted moment' in the process of getting my injured pup to a vet as fast as I could,…read moreand backed into a pole. (pup is fine, thank goodness) I thought for sure this would mean a new bumper and a steep bill or a big insurance hit. I took my car to Craig at Bump Parlor to get an estimate. He was helping another customer, but said he could get me an estimate in just a couple of minutes. As I waited I watched him take excellent care of the lady he was helping. Just a few minutes later he took a look at my car and determined it was likely salvageable, if I wanted to go that route instead of 'like new.' He tried to fix it on the spot, but it was going to take a bit more time. Then he fit me into his schedule that afternoon. I came back a few hours later and you couldn't even tell I'd tangoed with a yellow concrete pole! And the price he charged was super reasonable! I will happily send friends to him, and go back in the event I need work done in the future. Thanks Craig!

Another driver accidentally backed into my car in a parking lot. The damage looked negligible, but…read moretheir insurance immediately offered to cover all repairs and recommended Caliber Collision here in Clackamas. The process for me was absolutely frictionless! Caliber got my car checked in, and coordinated with the Enterprise down the street to shuttle me over to pick up a rental car. Caliber was very thorough--because the damage included bumping the tire, they made sure to check and fix the tire alignment, in addition to all the body work. I got text updates when they started and finished working on my car, as well as estimate dashboards so I knew what was being billed to the other driver's insurance. They had my car back to me in less than a week! They'd given it a full wash and interior detailing, which was kind--it's a 13-year-old family car, plenty of dog fur and debris. Mace was so helpful and excellent to work with, and the whole team did a great job. I'm glad I didn't have to foot the bill, but the result and experience were terrific!

From the moment I dropped my Jeep off after my accident, I told Caliber Collision there was engine…read moredamage. I said it clearly. I said it repeatedly. They flat-out refused to listen. Instead of doing their job and diagnosing the problem, they dismissed me like I didn't know my own vehicle. Weeks went by with the same response: ignore, deflect, delay. Then came the most insulting part -- their "mechanic" (who I was told is part-time) tried to blame the engine damage on me because I had replaced coil packs and spark plugs. That excuse is laughable. Routine maintenance does not magically cause accident-related engine damage, and anyone with basic automotive knowledge knows that. Let's be very clear: * The engine issue started immediately after the accident * I reported it from day one * Caliber Collision ignored it * When they could no longer avoid it, they tried to shift blame onto me This wasn't a mistake -- it was negligence and gaslighting. If you don't fight them every step of the way, they will minimize real issues and protect themselves instead of your vehicle. I would never trust Caliber Collision with another repair. If you care about your car, your time, or being taken seriously -- go somewhere else.

I did research on the different service locations that my insurance offered before I chose this…read morelocation, and I'm so glad I did! I live in Beaverton and this was a half hour drive away compared to the other locations around me, but so worth it. I busted the side of my 2020 Elantra on a curb really badly. The photo doesn't really do the dent justice, it was so deep and started to rust pretty quickly. Initially I was told the repair would be a couple of weeks maybe, because the car was newer and it might be hard to get the part. In the end, it only took a few days! It looks amazing, and they even fixed up some scuffing I had on the front of the car. Everyone here was super nice! Jordan did the walk around my car with me, and was also the same person that reached out to me with timely updates and was there to bring my car out to me! I also rented a car with Enterprise and the car was ready for me when I got there to drop my car off and someone from Enterprise was there to pick up the rental when my repair was done! I really appreciated their coordination and the care they took to ensure my needs were met! So awesome! I hope I don't have to come back soon, but I definitely recommend them!

The scheduling process was easy, professional, and I appreciated the reminder texts. My in-person…read moreestimate was also pleasant, and I let the estimator know I needed a couple days to decide whether I'd use them and to sort out my schedule. Unfortunately, the follow-up was disappointing. I received calls the next two days where they didn't use my name, referenced the wrong insurance company, and didn't seem to note that I had said I would reach out. I left messages for the estimator on Monday and Tuesday and never received a call back. Frustrated with the lack of response, I went in a week later to cash out, no one asked questions or attempted to assist, they just punched a few buttons on their keyboard and said insurance would follow up. This confirmed my decision to take my business elsewhere. I shared the experience with my insurance company, who at least apologized for what happened. None of it the end of the world, but when there's a multitude of other choices, I'd prefer to go with one who seems interested in my business.

Coachman came through when the other auto body shop "INNOVATION AUTO BODY" drop the ball and NEVER…read morereturned my calls. Thank you to Bill at Coachman for going above and beyond and fixing my 2022 Hyundai Palisade when I had a small mishap. You wasted no time at all with working me in to get my car fixed so my sensors did not go off anymore. I appreciate all that you and your staff did and I highly recommend this place for ALL your body shop needs! Thank you again! A+

Excellent service at a fair price. My car, a 2007 Audi, needed it's front bumper re-attached…read more Coachman did the job right and quickly too. They only had the car for half a day. Highly recommended.