Took my car here to get repaired. Took over 2 months for him to finally tell me it was totaled. When I went to get my stud out of my car pretty much everything was gone. Over $300 GONE. My mirror, car trunk organizer, insulated bags I use for my JOB, business license, insurance holder, I could keep going. It's not worth my time. I tried the place out and maybe it's my fault for having my car taken in without taking everything out of it first. Lesson learned. read more

Jim and Joel took great care of two of our cars. Both need dents removed and repainting. The colors were beautifully matched. Great service, competitive pricing, friendly staff. read more

I wish I could give this place a 0. If you want to wait A Year to get your car back, have your new vehicle not be put back together correctly, take it back and wait ANOTHER YEAR to fix way more than it went in for, be lied to the whole time, than this is the place for you. If the insurance company won't put them on their preferred list, than that should tell you something. Lesson learned. read more

Amazing service, reasonable prices, easy to get to, customer care a priority, job is done when promised.

AVOID THIS BODY SHOP! I took my car here for some light body work on a fender I managed to mess up while backing out of my garage. My wife picked the car up after the repair, as I was working. When I finally got to look at the repair, I couldn't believe the amateurish job they did. It looked like something you might see at a body shop class done by a student. They made no attempt to make it look like the other side of the car. It was obviously done in a hurry by someone who either didn't know what they were doing, or didn't care. Also, note that they only accept payment by check. They failed to mention this when I dropped the car off. Go elsewhere! read more

Awesome service! Took longer than expected due to external sensor calibration people not being available, it the car looks good as new! Everything was handled through insurance and went very smoothly. Hanna was super informative and kept me in the loop. Took about three weeks in the shop due to the calibration issue. I'll definitely take my car back for repairs if needed! read more

This shop had my vehicle for exterior body damage repairs, but when I picked up my vehicle I discovered they damaged the interior and failed to tell me. I immediately addressed this with Joel, who photographed the damage and assured me that they would repair the damage after locating the part. I was also told that "Jim would pay for the damage" by the receptionist when I phoned to follow-up. I sent 7 emails during June and July asking for the status and received no response, so I drove to the shop and Joel told they were having difficulty locating the part. I located the parts in one day on eBay. I took this information to the shop and gave it to Joel who once again assured me they would order the part. I asked the insurance adjuster to follow up on the delay, and she received the same answer, that they were ordering the part. They never did order the part after repeatedly telling me they were "working on it". After appealing to Jim Bacon to do the ethical thing as I was told they would do, he left me a voice mail asking if I ordered a part and he would send me a check. Did they think I was going to repair it myself? Since it was clear they had no intention of repairing the damage they did, I obtained an estimate from an Acura dealer and notified Mr. Bacon I could take my vehicle there to be repaired if they did not want to repair the damage. I attempted to resolve this issue amicably for 6 months as it became more evident they had no interest in doing the honest and ethical thing and repair my car. This left me with no other option than to file suit in Clark County Small Claims Court. They did not appear for the required pretrial hearing, so a Default Judgment was issued in my favor on November 13, 2023. They were given 30 days to make restitution. As of this date, Bacon Collision has remained unresponsive. Giving them 1 Star is generous. read more

Bacon Collision - Judgment against Bacon Collision Remains unpaid - Body Shops Near Me - Vancouver, Washington

My Toyota 4Runner was beautifully fixed. Someone reversed into my new car and d managed the front end. I was so upset and didn't know how it would go back to looking brand new. Well Bacon Collision made my car look fantastic and I would even say better than when I bought it. They went above and beyond and did a gorgeous detail of the interior. My husband and I were so pleasantly surprised. We had no idea they would do this. We have an infant and a toddler so our car was not by any means clean. I'm so impressed by how nice it is I just want to be in it all the time. If you need your car repaired come here!! read more

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It is very difficult to get auto body repair in Vancouver, Washington these days. Jim Bacon at Bacon Collision got my car in for tear down and estimate within 2 days. I don't know how he did it, but I am very grateful. After an accident with a semi, my car was totaled, but I found out very quickly thanks to Bacon Collision. I hope I don't have to make their acquaintance again soon. But if you need auto body repairs, I highly recommend this business read more

Bacon Collision - Body Shops Near Me - Vancouver, Washington

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A car wash ripped the fuel door off my E350 so needed it to get replaced - that started the journey to Bacon. They provide me with a very reasonable quote, communicated well about the progress of the job and delivered a great result on budget and on time. read more

I brought my car in for an Estimate before hand we talked about me paying out of pocket because they didn't work with the insurance company I was going through. After coming in and getting an estimate I called to make an appointment and the lady wouldn't schedule me because of the insurance company I was going through so I asked if I signed a paper saying I was paying out of pocket if I could schedule an appointment, she said she would have to ask the owner and would call me back. She never called me back. I just don't get why they would waist my time and theirs doing an estimate if they wouldn't even fix my vehicle. Very unprofessional. read more

An amazon van backed into my front bumper. Hannah estimated my car the same day and had the estimate to me by the end of the day. Provided service within the next week and took about 3 weeks because there was slight internal damage. Hannah was very timely with responses and was super helpful. They were reasonably priced considering how new my vehicle is. If you need a reason to chose Bacon Collision, let this be your sign. read more

Bacon Collision - Damage to bumper - Body Shops Near Me - Vancouver, Washington

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I personally had a great experience. When I was looking for other shops they told me I needed to wait about 3-4 weeks to just get my car looked up but when I showed up at Bacon Collision, Jim looked at it right then and there and I didn't need an appointment to bring my car in for repair & he took it asap. Time wise it took about 2 months until my car was ready for pick up but Jim not only repaired my damage from my accident but also other parts of my vehicle that wasn't even part of my accident like my cracked rim. It was cleaned and detailed and looked brand new. He was very nice and informative. read more

Bacon Collision - I had a huge damage to the right rear area of my vehicle. Cracked rims, dented door, scratches and their all fixed. - Body Shops Near Me - Vancouver, Washington

The staff at Beacon collision are professional, available and friendly. Are car turned out beautifully and they even go the extra mile and throw in a complimentary car detailing. I highly recommend this business. read more

I don't usually make bad reviews but I have no clue why this place has such good ratings... DO NOT take your car here!!!! My husband was hit on the passenger side and we took our car here, they replaced the door with a broken door that didn't even match the previous door. So now we can't open the passenger door. We have been calling them for months trying to get them to make it right and they have done nothing but ghost us. Incredibly disappointed. Also the man I believe to be the owner comes off very rude and there was absolutely no communication. The few times he did answer he would tell us he was going to call back and never did. We should have waited the extra couple of months to take it somewhere else. read more

I really appreciate the work they did and the quality of the repairs needed. Most of all they handled the nightmare insurance and made sure they covered the repairs needed not the bare minimum. Because of supply issues, it did take longer than expected but they Kept me informed when needed. Also, as a bonus they detailed my car. Not expected but very much appreciated. read more

Johnny buffed out the scratches in my truck door. My dog made several scratches on the paint. Now the door looks brand new. I highly recommend Johnny at Bacon Collision, he is fast, effective and know how to make your vehicle look great! Lindy Kresl read more

The work done to my Caddy was clean. Thx Hannah, Judy, and John for the help. Very professional.

I was in an accident and my insurance company recommended this place and I am so happy I went here. Jim Bacon was so professional and helpful. He kept me updated on my car throughout the whole process. And then there was Joel, who went above and beyond to help me understand what was wrong with my car and what was the next best option moving forward. Dealing with an accident is stressful, but Bacon Collision really helped make the whole process so much easier. read more

The front end of my car was smashed when someone ran into me at a stop sign. Bacon collision was the second body shop I went to but I definitely wish it was the first. They were able to get me in right away and took care of me and my vehicle. They have the professionalism of a corporate operation and the customer service of a small local body shop. Highly recommend them. Make them your first stop after an accident. read more

Quality repair with professional service. Took both my wife's vehicle and my daughter's vehicle here when they needed repair work. Both Times we were met with a very friendly staff and ended with the vehicles looking great again. Would definitely recommend them to anyone. read more

Had Jim repair some vandalism on my door through insurance. Jim got me in quickly. The paint blend he did (matching) was perfect. Allstate, on the other hand, was horrible and difficult. They tried to not pay the claim to do the work right. But Jim worked on my behalf to get it done. After Jim did his work, I went next door and had Jack's Detailing work their magic. Looks like a new truck!! read more

Bacon Collision - Door repaired right - Body Shops Near Me - Vancouver, Washington

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I don't know where to start. Jim Bacon is one in a million. He went way out of his way to help and prepare me for the insurance company negotiation and gave me so much information and knowledge. He called me multiple times to check up and offer help even thought the car was totaled and there was know compensation in it for him. People like Jim are extremely rare and I wouldn't go anywhere else if I had a car that needed work. I don't feel like thank you is enough for what he did. read more

I was recently rear ended and didn't think it was too much damage. I went to my trusted mechanic who referred me to Jim Bacon Collision. I got 3 bids and Bacon Collision was the best choice. They are a privately owned and run shop that treats you right. They helped me understand the estimate process, battled with the insurance adjustor, and got the job done on time. Their customer service was excellent as well as the repair. They know their industry and will give you an experience you'll be happy with. read more

I have had three vehicles worked on at Bacon Collision. One is a classic show car that came out looking show room new. The others were older vehicles that needed work. Each time I was treated very well by the staff. Not only is their work top notch, the crew will also save you money on the work if they can. I highly recommend the business for any body work you need. read more

My car required some front end repairs and repainting. I decided to have the hood repainted at the same time. When I shared with Jim that I was soon to drive to and from Alaska, he suggested waiting until after I returned to have the repairs done. Not only we're repairs done exceptionally well I was pleasantly surprised to find out that the interior of my car had also been detailed at the same time. Such a pleasant surprise and a terrific example of excellent customer service. We will definitely return in the future should there be additional repairs to either of our vehicles. Thanks Jim and thanks to your team. read more

Amy and Joel and the team at Bacon Collision KNOW THEIR STUFF. They delivered absolutely AMAZING results in transforming our damaged vehicle into looking LIKE NEW. I highly recommend you go to Bacon first if you need collision repair. You won't be disappointed. They went the extra mile for us in many ways. And they are courteous, kind, down to earth people. -steve leader read more

Bacon Collision with Jim at the helm is a fantastic place to take your car for Collision Repair. Both times my car has been for repair, Jim and his crew have worked efficiently to get the work done at a fair price. This is definitely an awesome body shop with no worries for the customer. Highly recommended business. read more

Friendly, prompt service. They stay in communication with you throughout the process!

Great repair place Joel is very knowledgeable and helpful. Bid was lower than many other places. Work was on time and very well done!

Great place. Good work, he worked with my insurance, and is a generally awesome guy. After getting hit, my truck looks great

I won't lie, they had the opportunity to take advantage of me and replaced a bumper. I told the gentleman who helped me that I needed sell my car. Upon hearing my story he informed me that I probably wouldn't recoup my money if I elected to replace my bumper. I ended up having all of the scratches and dings rubbed out saving me $450. I highly recommend Bacon Collision to anyone looking for a honest estimate and quality workmanship. read more

Fast and clean work! My vehicle was backed in to in a drive through and pretty smashed up. I brought my car to Bacon Collision and they had a quote for me while I was on my lunch break! As soon as I got him a claim number he went to bat to get the car completed in a more than reasonable time. He even came to me to pick up the car and dropped it off! Extremely professional and top tier work. read more

Very efficient, friendly customer service and excellent body work! I'd also gotten another bid $1k higher. Highly recommend Jim Bacon and his crew! read more

Jim was a very nice and respectful guy! I had some scratches around my window moulding that needed to be buffed out and he told me to swing by whenever and he'd take a look at it. When I showed up he took care of it in 2-3 minutes and didn't even let me pay him anything! Very honest shop! Thanks. read more

Collision damage repaired quickly and efficiently with a great value! In and out same day :)

Great job! Detail was perfect...truck looks better than new! Highly recommend!