A year ago, I was car #3 in a 5-car accident. It wasn't my fault but the entire process had me…read morebuying a car a lot quicker than I'd have liked. Fast forward to a few weeks ago and my passenger side door wouldn't open without scraping the front fender and sometimes it wouldn't open at all. I had no idea how or where to even begin to get this fixed. I was recommended this business and showed up to get an estimate. Google said they closes at 5:30 but the door said 5. I was there at 4:50. Expecting to be asked to return at a different date they gladly let me show them the problem and they proceeded to fix it, rather quickly. Above and beyond kindness and customer service is what I received at the end of a long work day and if that is the indicator of some quality folks and a quality business. I hope I don't need them but if I do I know where to go because they have more than earned my trust and any future business I may have.

Some comments are in error by Lowell O. There was never an explanation to me the the roof of my…read morecar needed to be replaced. Never. Therefore, I also did not chose to have it repaired instead of replaced. That makes no sense as the quote was for the repairs however they are to be done. Of course I would want the top to be replaced if necessary. It also was Never explained to me that without replacement it would not look new - conversation absolutely NEVER happened. Yes, minor scratches that Collision Center caused were buffed out. The major deep scratches on my door that CC caused were not buffed out because the shop scratched too deep. It was Collision Center choice to not replace the roof of my car and Collision Center choice to not repair the damage to my door that occurred at their shop.

No one wants to have to use a body shop-- but it's good to know where to go when you need one! If…read morewe need it in the future, we will be returning here. Skyler was very communicative throughout the process, which was very helpful. He kept me updated every step of the way. I opted to wait until a loaner car was available, so it took some time between my initial call, and then getting in with them. This is the first experience I have with a body shop for hail damage repair, so I don't have anything to compare it to, but overall, I was pleased with my experience. They did all the legwork to negotiate with my insurance company. The car was even detailed when I got it back. You can't tell where any of the damage was. Car looks great. Thanks HRP!

I recently got my car repaired here. The staff was great about communicating and I even received a…read morefree loaner car while my car was being repaired. Upon return of my car, my car had been detailed and inspected. They are a locally owned business that I love to support and did an excellent job fixing my car. I did not have to deal with insurance companies either, they made the process very convenient and easy!

I'm writing this after using PBWII twice in the last couple of years. First time I had to get them…read moreto do some last minute adjustments on the bumper after getting hit by someone with Progressive (and it took a good while too which was a negative but maybe that was due to Progressive being difficult) but they got it fixed in the end and I was happy. Second time they had it was my own fault under TX Farm Bureau and it was super quick in under a week and the job was well done. Cory was always very friendly and made sure it was done right. Thankful to have a body shop I can trust.

Precision Body Works fixed our Honda CR-V after my son was rear ended. They did an excellent job!…read more They were very kind and easy to work with. We took our car in on a Monday and had it back by Thursday! We couldn't be happier with them.

We have done work with Robert for years! We are always happy…read morewhen we get our vehicles back. He is fairly priced and quick with his work. He's very communicative and professional. Will def. be recommending him to anyone who needs glass replacement.

I'm from Carlsbad here in medical for my wife, we come in a day early and get a motel for her next…read moreday kidney surgery. We get up at 5:30 go to leave motel some ass broke into our vehicle along with others get her to hospital found Johnson auto glass he had side window in stock and had it in in less than an hour awesome above and beyond service and very economical,I didn't want to drive back to Carlsbad with plastic on window. Out standing service thank you!

Just nothing more to say except "AWESOME". We were visiting…read moreour son and granddaughter in Lubbock from Fort Stockton. Had a broken interior door handle, took it in, they replaced it while we waited. Fast, courteous and reasonable. I wish we had these guys in Fort Stockton!!!

We originally went to Crash Champions on 289 and they made us pay $200 for an estimate and quoted…read moreus 10k and more without negotiations and they weren't willing to use used parts. We came here and talked to Carrie and they offered a free estimate and cut the cost in half. They were willing to work with our budget and use second hand parts and take any unnecessary cost off. Definitely would trust them again and highly appreciate how they care for the customers over corporate gain.

I was rear ended in our brand new/ used vehicle and was shocked when the repairs were going to be…read more$8000 for bumper, rear hatch & rear sensor damage .. the other insurance only offered $6,700 so I didn't know what to do but I came to this shop recommended by A friend who had the same issue & Amos Ramos the owner consulted with me the same day I inquired about his ability to fix within our budget!! 1 week later I almost cried picking up our Rogue Nissan Rogue !! She literally looked like nothing happened! Every-time I got nervous and called he answered immediately and soothed any questions keeping us updated ! We are definitely coming back for ANY of our 3 car repairs !! He got a customer for life!!!

He did a fantastic job on my truck the front door was caved in by another driver. He repaired and…read morepainted the door it looks brand new you would never know it had been fixed. Completed the work when he said it would be done.

My car was better off all busted up from hitting a deer.. since they put it back together its…read moreliterally falling apart. Plus it took him 2 months to fix my car when he originally told me 3 wks at the most.Dont trust him with your vehicle

I've been to Scotts several times in the past year. Each time they treated me fairly, and honestly…read more This was very apparent recently when I had another shop (Christian bros) fix my rear brakes. They continued to squeak, and eventually I had to bring them to Scotts to repair correctly. It was a lesson for me - next time I come here first! So far this year they have done 4 repairs for me, and given me another 2-3 estimates. They are fast, they can drop me off and pick me up, and most importantly, I believe them when they tell me what is wrong, and how much it will cost.

Diagnosed and given a quote quickly. Repaired in an efficient manner. Professional and courteous…read more Excellent service.