Our car was in pretty bad shape from the hail storm in June of 2025. The hood, roof and both driver…read moreside doors were badly damaged. We picked her (Babe)up today. There is literally no sign of any hail damage at all. Everyone at AS was super friendly and the repairs only took a few days. We will be going back there if we need hail damage repair in the future.

I was really disappointed in this business I felt they just did not want my business. Me and my…read moregrandson had gone to go talk them back in August he did let us know that they were booked.I explained that my grandson was leaving for college so it would be okay to wait until he got back in December for school break.When my grandson let me know when he would be back for break . So me and my husband went by to let him know he told me that the guy that had to fix the cab of the pickup from gene messer ford was going to be out so they might not be able to do it .So today 12-15-25 I called to see if I could make an appointment was advised that he did not think they would be able to get it done in by the time my grandson had to be back in college . I just really felt put off by this place of business . I have been dealing with them for a while and then to be told they wouldn't be able to get vehicle fixed. Just very disappointed. So they do not deserve all the supposedly five star ratings they received.Just saying!!!!! And I have to rate so this will be posted.

I could not figure out how to get my vehicle out of accessory mode. We tried everything. Luckily,…read moreMavis was open after 6pm and we called to see if they could help us figure it out. Alex answered the phone and was friendly and professional. He then transferred us to John, who stayed on the phone with us for at least 10 minutes, trying to help us resolve the issue. It finally worked! John was incredibly helpful, patient and kind. I truly appreciate these guys taking the time to help us with a personal issue. I definitely recommend giving them a call!

For someone who is looking to get car maintenance done. You might want to choose a shop with a…read moremanagement team that isn't as bratty and stuck up. If you want to go to a toxic shop that dosen't treat their employees right, nor their customers over half the time then you're in the right place. I have had my vehicle serviced my Mavis in the past thanks to Chasin and Jonah they made the experience smooth and easy they are not the reason for the 1 star review. AGAIN THE WORKERS ARE NOT THE REASON FOR THE BAD REVIEW. I have read so many reviews that are hidden in their multitude of them but they are all stating the same or similar thing. Yes some of their mechanics don't give a f because they aren't valued some actually do care. They are taught "policy" when a real mechanic would know how to keep a car safe. I have seen and heard first hand of the attitude from the "managers" of this business. Word of advice if your turn over rate is high look at your managers that seem to have such a big stick up their . Edit- We have been trying to find corporates number but haven't had any success. If someone at corporate would talk with me I'd love to talk with them. There is a bigger matter at hand which I would love to discuss. My fiancé worked at Mavis from Feb 2026 to May of 2026. He would have still been there and not quit if due to Alex telling my fiancé that our miscarriage wasn't a valid reason for taking off work that day. We provided valid documentation to him which still didn't matter. I was a higher risk and ended up hemorrhaging and having to call 911 for borderline shock in which I almost died if he wasn't with me. As a company, there is a professional way to handle matters like this. One of them, not being that it isn't a valid reason. Nick is not a good manager and does not value his employees. They are narcissistic and manipulative towards everyone beneath them. They will say something completely uncalled for and then when you bring it to their attention they will (what's referred to in romantic relationships as) "love bombing". Even after hearing the conversations with Alex personally and my husband, and the google reviews you see when searching his name... I have come to an understanding of who he is as a person and none of those qualities qualify him as a manager. We had been in communication with him and provided the pictures (attached to this review). If Mavis has past employment information, please contact my fiancé Tristan LaFuze. Otherwise comment with corporates number and we will be in contact. This is unacceptable as an employer and it should be handled appropriately.

Came in for a couple of hail dents. He fixed them fast with no issues! The price was amazing! Thank…read moreyou

From the owner: Waived deductibles, Free loaner vehicle, high level detail when finished call today to setup an…read moreappointment thank you.

I was rear ended in our brand new/ used vehicle and was shocked when the repairs were going to be…read more$8000 for bumper, rear hatch & rear sensor damage .. the other insurance only offered $6,700 so I didn't know what to do but I came to this shop recommended by A friend who had the same issue & Amos Ramos the owner consulted with me the same day I inquired about his ability to fix within our budget!! 1 week later I almost cried picking up our Rogue Nissan Rogue !! She literally looked like nothing happened! Every-time I got nervous and called he answered immediately and soothed any questions keeping us updated ! We are definitely coming back for ANY of our 3 car repairs !! He got a customer for life!!!

I got work done on my car a few months ago. I got sideswiped and wasn't sure if the damage would be…read morefixable. Aaron kept in contact with me after my estimate and the people there did a good job on my car. The office staff was really friendly too. I highly recommend them.

Honestly, I never leave reviews unless it's either really bad or really good…read more They get top billing from me because they had a loaner car, a lot of the other places don't have that service, but when I got my vehicle back, it was even in better shape than I expected it. It's not only they completely took care of the hail damage and the minimal paint damage that was expected, but they went over and above by leaving my car interior better than I left it, I thought they put some detail work in there that they certainly we're not obligated to.

Precision Body Works fixed our Honda CR-V after my son was rear ended. They did an excellent job!…read more They were very kind and easy to work with. We took our car in on a Monday and had it back by Thursday! We couldn't be happier with them.

I had ran over a curb in a dark unfamiliar parking lot and when backing off it pulled most of the…read morebottom front bumper off on my Jaguar. This was unfortunately the second time in many years and was more severe than last.The first time it cost $1200.00 at another shop. Precision did a great job on it and was $100.00 cheaper than last. I especially liked the fact that they didn't replace a couple of broken parts that wasn't that important and cost $450.00 each. So that tells me they don't jack up repair cost that are not necessary/.

Some comments are in error by Lowell O. There was never an explanation to me the the roof of my…read morecar needed to be replaced. Never. Therefore, I also did not chose to have it repaired instead of replaced. That makes no sense as the quote was for the repairs however they are to be done. Of course I would want the top to be replaced if necessary. It also was Never explained to me that without replacement it would not look new - conversation absolutely NEVER happened. Yes, minor scratches that Collision Center caused were buffed out. The major deep scratches on my door that CC caused were not buffed out because the shop scratched too deep. It was Collision Center choice to not replace the roof of my car and Collision Center choice to not repair the damage to my door that occurred at their shop.

Unfortunately my brand new 2023 F-150 with just 3,000 miles was recently rear-ended. It pushed in…read morethe bumper and back driver-side fender well needed replacing. I went by a few body shops for estimates and was rushed through. They seemed to not care if i did business there or not. I stopped by Collision Center of Lubbock and one of the adjusters there did a very accurate detailed description of the work they would perform. She printed out the estimate and walked me through the whole process. At that point i was so impressed that i told her to order the parts and move ahead with the repair. My truck was there about three weeks. It took a lot of work to take off the box and do it back to factory specifications. The GM (Daniel) and owner (Lowell) both made sure that the truck was to my 100% satisfaction. When i picked it up it looked better than off the showroom floor. These are fine people that did me right.