No one wants to have to use a body shop-- but it's good to know where to go when you need one! If…read morewe need it in the future, we will be returning here. Skyler was very communicative throughout the process, which was very helpful. He kept me updated every step of the way. I opted to wait until a loaner car was available, so it took some time between my initial call, and then getting in with them. This is the first experience I have with a body shop for hail damage repair, so I don't have anything to compare it to, but overall, I was pleased with my experience. They did all the legwork to negotiate with my insurance company. The car was even detailed when I got it back. You can't tell where any of the damage was. Car looks great. Thanks HRP!

I recently got my car repaired here. The staff was great about communicating and I even received a…read morefree loaner car while my car was being repaired. Upon return of my car, my car had been detailed and inspected. They are a locally owned business that I love to support and did an excellent job fixing my car. I did not have to deal with insurance companies either, they made the process very convenient and easy!

Some comments are in error by Lowell O. There was never an explanation to me the the roof of my…read morecar needed to be replaced. Never. Therefore, I also did not chose to have it repaired instead of replaced. That makes no sense as the quote was for the repairs however they are to be done. Of course I would want the top to be replaced if necessary. It also was Never explained to me that without replacement it would not look new - conversation absolutely NEVER happened. Yes, minor scratches that Collision Center caused were buffed out. The major deep scratches on my door that CC caused were not buffed out because the shop scratched too deep. It was Collision Center choice to not replace the roof of my car and Collision Center choice to not repair the damage to my door that occurred at their shop.

Unfortunately my brand new 2023 F-150 with just 3,000 miles was recently rear-ended. It pushed in…read morethe bumper and back driver-side fender well needed replacing. I went by a few body shops for estimates and was rushed through. They seemed to not care if i did business there or not. I stopped by Collision Center of Lubbock and one of the adjusters there did a very accurate detailed description of the work they would perform. She printed out the estimate and walked me through the whole process. At that point i was so impressed that i told her to order the parts and move ahead with the repair. My truck was there about three weeks. It took a lot of work to take off the box and do it back to factory specifications. The GM (Daniel) and owner (Lowell) both made sure that the truck was to my 100% satisfaction. When i picked it up it looked better than off the showroom floor. These are fine people that did me right.

I was thinking my struts were bad on my Chevrolet pickup so I bought a pair at NAPA and took them…read moreto Huse for installation. They pulled the wheels off and after inspection decided that struts were not the problem. They did an alignment which fixed the issues I was having with loose steering and shaking when I hit a bump in the road. Returned the struts and got my $400 back! I don't believe many shops would do that these days! I've had Huse doing ALL my suspension work for over 50 years now and they are always fair and honest and do the BEST work!!! Thanks again and I'll see you next time for sure!

Had visited this place 3 times over the last 6 years outstanding every time,…read moreWent in because I was having issues with tire vibrations, I didn't think it was needing a balance because I had already checked that twice in the last month. By another location went in to Hugh's got my car checked by both men that where working, with no hesitation they actually took the time to drive it and inspect/check. they are truly the best team. Will continue to go every time!!!

I got work done on my car a few months ago. I got sideswiped and wasn't sure if the damage would be…read morefixable. Aaron kept in contact with me after my estimate and the people there did a good job on my car. The office staff was really friendly too. I highly recommend them.

Honestly, I never leave reviews unless it's either really bad or really good…read more They get top billing from me because they had a loaner car, a lot of the other places don't have that service, but when I got my vehicle back, it was even in better shape than I expected it. It's not only they completely took care of the hail damage and the minimal paint damage that was expected, but they went over and above by leaving my car interior better than I left it, I thought they put some detail work in there that they certainly we're not obligated to.

Sublime service and very timely. Great customer service! Was able to drop off my truck the same day…read moreand looked great afterward.

My truck was damaged by the recent storms. They were able to fix my vehicle in a couple of days. I…read moredid not go through insurance but they gave me good out of pocket cash price. Highly recommended.

He did a fantastic job on my truck the front door was caved in by another driver. He repaired and…read morepainted the door it looks brand new you would never know it had been fixed. Completed the work when he said it would be done.

My car was better off all busted up from hitting a deer.. since they put it back together its…read moreliterally falling apart. Plus it took him 2 months to fix my car when he originally told me 3 wks at the most.Dont trust him with your vehicle

Precision Body Works fixed our Honda CR-V after my son was rear ended. They did an excellent job!…read more They were very kind and easy to work with. We took our car in on a Monday and had it back by Thursday! We couldn't be happier with them.

I had ran over a curb in a dark unfamiliar parking lot and when backing off it pulled most of the…read morebottom front bumper off on my Jaguar. This was unfortunately the second time in many years and was more severe than last.The first time it cost $1200.00 at another shop. Precision did a great job on it and was $100.00 cheaper than last. I especially liked the fact that they didn't replace a couple of broken parts that wasn't that important and cost $450.00 each. So that tells me they don't jack up repair cost that are not necessary/.

Highly recommend this company. Requested quotes on windshield replacement. Adam quickly responded…read morewith a very good quote and was here the next day installing it. Best value. So friendly, fast and professional. No more windshield worries. Thanks guys!