Some comments are in error by Lowell O. There was never an explanation to me the the roof of my…read morecar needed to be replaced. Never. Therefore, I also did not chose to have it repaired instead of replaced. That makes no sense as the quote was for the repairs however they are to be done. Of course I would want the top to be replaced if necessary. It also was Never explained to me that without replacement it would not look new - conversation absolutely NEVER happened. Yes, minor scratches that Collision Center caused were buffed out. The major deep scratches on my door that CC caused were not buffed out because the shop scratched too deep. It was Collision Center choice to not replace the roof of my car and Collision Center choice to not repair the damage to my door that occurred at their shop.

Unfortunately my brand new 2023 F-150 with just 3,000 miles was recently rear-ended. It pushed in…read morethe bumper and back driver-side fender well needed replacing. I went by a few body shops for estimates and was rushed through. They seemed to not care if i did business there or not. I stopped by Collision Center of Lubbock and one of the adjusters there did a very accurate detailed description of the work they would perform. She printed out the estimate and walked me through the whole process. At that point i was so impressed that i told her to order the parts and move ahead with the repair. My truck was there about three weeks. It took a lot of work to take off the box and do it back to factory specifications. The GM (Daniel) and owner (Lowell) both made sure that the truck was to my 100% satisfaction. When i picked it up it looked better than off the showroom floor. These are fine people that did me right.

We originally went to Crash Champions on 289 and they made us pay $200 for an estimate and quoted…read moreus 10k and more without negotiations and they weren't willing to use used parts. We came here and talked to Carrie and they offered a free estimate and cut the cost in half. They were willing to work with our budget and use second hand parts and take any unnecessary cost off. Definitely would trust them again and highly appreciate how they care for the customers over corporate gain.

Just nothing more to say except "AWESOME". We were visiting…read moreour son and granddaughter in Lubbock from Fort Stockton. Had a broken interior door handle, took it in, they replaced it while we waited. Fast, courteous and reasonable. I wish we had these guys in Fort Stockton!!!

I got work done on my car a few months ago. I got sideswiped and wasn't sure if the damage would be…read morefixable. Aaron kept in contact with me after my estimate and the people there did a good job on my car. The office staff was really friendly too. I highly recommend them.

Honestly, I never leave reviews unless it's either really bad or really good…read more They get top billing from me because they had a loaner car, a lot of the other places don't have that service, but when I got my vehicle back, it was even in better shape than I expected it. It's not only they completely took care of the hail damage and the minimal paint damage that was expected, but they went over and above by leaving my car interior better than I left it, I thought they put some detail work in there that they certainly we're not obligated to.

Precision Body Works fixed our Honda CR-V after my son was rear ended. They did an excellent job!…read more They were very kind and easy to work with. We took our car in on a Monday and had it back by Thursday! We couldn't be happier with them.

I had ran over a curb in a dark unfamiliar parking lot and when backing off it pulled most of the…read morebottom front bumper off on my Jaguar. This was unfortunately the second time in many years and was more severe than last.The first time it cost $1200.00 at another shop. Precision did a great job on it and was $100.00 cheaper than last. I especially liked the fact that they didn't replace a couple of broken parts that wasn't that important and cost $450.00 each. So that tells me they don't jack up repair cost that are not necessary/.

These guys are the only ones I trust with our vehicles. Professional and respectful,…read morerecommendations are accurate and factual. Birdsong Automotive is literally the best shop in all of Texas!

I do NOT recommend this business. My wife and I took our 2013 Jeep Wrangler to them for repairs for…read moretwo years. They were unable to find the issue, but often had other repairs (other than the ones we went in for) to do. In the end, I had to replace my entire engine, cadilidic converters, and all the hoses associated because they did not do basic engine care (secure the air filter cap, thus my engine sucked up dirt for two years). When confronted with the issue, they denied any responsiblity and were not helpful. They are incompentent at best and most likely negligent from our experiences. There were several other smaller issues we had with them too but I want to keep this short. -DMH

Half shaft needed to be replaced due to grease leaking out of boot. Took a couple days to get it…read moreworked on and then was told nothing was wrong with it, they replaced the side that wasn't leaking. They didn't tighten nuts so stabilizer link was destroyed, needed to be replaced a couple days later. Luckily I had dealership replace bad half shaft under warranty. There was no communication and service was erratic at best, just kept asking me to make sure I gave a great review. Due to all the time and issues my wife ended up having to rent a car for her planned trip.

Great service and very quick response time! Lee explained what was going on with my vehicle and…read moreexplained my options well. Definitely would recommend him!

Love this body shop! I took my Escalade here for a minor door dent on my right rear passenger door…read more Patty, the front desk associate took care of me! They did paint less dent repair (PDR) on my luxury SUV. The door looks good as new. I have recommended this shop to my friends and they have all had positive experiences. Reasonably priced! I priced several other places in town. I would avoid those places as they price gouge! Bring your vehicle here instead!

Diagnosed and given a quote quickly. Repaired in an efficient manner. Professional and courteous…read more Excellent service.

They were absolutely amazing, incredibly kind and patient. I don't know much about cars, and when…read morewe first brought it in, they thought it was an engine knock and that I would need to replace my entire engine. However, it turned out to just be the compressor for the AC that was messed up. They replaced it within a day, were incredibly friendly and kind, and also fixed my AC in the process.