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Gerber Collision & Glass

4.0 (56 reviews)
Closed 8:00 am - 5:00 pm

Services - Gerber Collision & Glass

Bumper repair

Collision repair

Dent removal

4 More Services

Auto hail damage repair

Rear-end damage

Auto windshield repair

Auto windshield replacement

Gerber Collision & Glass Photos

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Recommended Reviews - Gerber Collision & Glass

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10 years ago

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2 months ago

Literally took a month to put on a tire. Still working on it because now they suddenly found damage in the back and front.

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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6 years ago

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7 years ago

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12 years ago

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12 years ago

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11 years ago

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4 years ago

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7 years ago

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7 years ago

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10 years ago

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14 years ago

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12 years ago

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6 years ago

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5 years ago

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6 years ago

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8 years ago

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8 years ago

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6 years ago

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10 years ago

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9 years ago

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7 years ago

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6 years ago

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11 years ago

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12 years ago

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11 years ago

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14 years ago

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11 years ago

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10 years ago

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12 years ago

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12 years ago

They've been a great help-kind and courteous. Make the experience as easy as it can be.

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11 years ago

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10 years ago

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12 years ago

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Ask the Community - Gerber Collision & Glass

Review Highlights - Gerber Collision & Glass

The estimator, George, was very friendly and assessed my car in the timeframe he said he would.

Mentioned in 5 reviews

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Crash Champions Collision Repair Rockwell

Crash Champions Collision Repair Rockwell

(272 reviews)

North Center

Rude. Unable to answer basic questions. A "quick drop off" with a "five minute wait for a rental…read morecar" turned into an hour of confusion, incompetence and personal attack. I was pushed to this location by the lincolnwood location. i took my car there for an assesment on a different day. when asked about why i was dropping the car off, i said "it should all be in the assesment from the previous location. they told me that they arent affiliated and that the process would happen again because they don't share information for some reason. they then said my car was going to another shop on division because this location was too busy for the next three weeks. they i was asked to sign documents for the work at the division shop that couldn't be done at rockwell. when i questioned how division would get the info from rockwell, when rockwell couldn't get the info from lincolnwood, they called me "difficult" and told me i could go elsewere if i didn't like it. i was speaking with the person at the front desk, and when she couldn't answer questions with anything other than "that's not my responsibility" i was verbally attacked by three beefy dudes from the desks behind that maybe need to tone down their testosterone treatments. they offered no help, but instead threats. they talked over me, shouted me down and told me I was the one that needed to calm down. I was verbally attacked by three men and a woman at the same time because none of them could answer my questions, then was tone policed by one til he was tired out finally done yelling at me. All this and they arent even going to fix my car at this location. I could've dropped the car at the original location (which was far more courteous and knowledgeable) if you need to take a car to crash champions, DO NOT take it to this location. Will update when damages are fixed. UPDATE: the entire experience at the rockwell location was so poorly handled by everyone involved, i decided to not let them service my vehicle. do not go here if you can avoid it. they are rude and attack as a group when they feel irritated.

I brought my car here for a quote- I was initially told that I would get the quote back by end of…read moreday before 5 pm. I had to call TWICE the following day to receive my quote. When I called the second time the individual I talked to - Carlos - stated that I had already received an email (when I had not). When I told him I had not gotten an email he became defensive and said he would send it again- this time I actually got the email (checked my inbox initial email was never sent when he said it was). When I called back to schedule drop off, they said they can not take my car for two weeks from now?? When I got the quote I was initially told they could take my car early next week. When I asked to speak to a manager the women on the phone stated he's not available- when I asked to leave a message she seemed unamused. Overall, this is the worst customer service I have ever had from a body shop. I would not recommend this place to anybody. I can not even imagine why you would risk bringing your car to a shop that is unwilling to prioritize communication

Gerber Collision & Glass - bodyshops - Updated May 2026

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