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    Gerald Nissan

    2.9 (136 reviews)
    Closed 7:00 am - 9:00 pm
    Updated 1 month ago

    Services - Gerald Nissan

    Vehicle battery testing

    Check engine light

    Auto diagnosis or inspection

    13 More Services

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Gerald Nissan Photos

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    Recommended Reviews - Gerald Nissan

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    Reviews With Photos

    Excellent customer service from the Gerald Nissan staff. I worked with Andi Valquez who took the time to show me several cars. She even included a gift for my daughter's first car. GM Derek Urban offered excellent incentive and discount of the vehicle I purchased. Sales Manager Anthony Adams and Finance Manager John Palmer finalized the purchase and thoroughly reviewed all warranty terms and conditions. Thanks again to you all!! If your looking for a great deal and excellent customer service visit Gerald Nissan in Matteson!!!!

    Sudheer S.

    Online sales person contacted me directly after my online inquiry in response to their online listing of Nissan Altima 2019 SV trim AWD. She provided the quote of $21,000 excluding title, sales tax, documentation fee. We drove 2 hours to this dealership and when we sat for final numbers, Sales manager came up with a OTD price of $26,040. So the price that they confirmed changed from $21,000 to $23,710 (+ the sales tax+documentation fee+government fee is $2,330, which was excluded from advertised cost that we already know). So when we asked about it, he mentioned about the mandatory dealership items (wheel locks $599, simonize paint $1599, anti theft protection $399 and ETHOS $355) that I should pay to qualify for the online advertised price. When I showed their site where this information is not mentioned then he mention that you won't be driving all 2 hours to their dealership if price is not attractive but they will be in loss if they sell the car for online advertised price. So I have to buy these dealer added items at their mentioned price. I ended up paying extra $2000 than what I was expecting to pay for the car. I know if I buy the wheel locks directly from Nissan it cost me $70 but I paid $599, I don't need the simonize paint and anti theft stickers but had to buy in order to qualify for online advertised price. After reviewing google reviews, I am seeing similar responses from other online shoppers about this dealership. So please beware of the online scam price that this dealership offering, though dealership and inventory seems decent not sure why management is encouraging this dealership item scam(?)

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    Page 1 of 4

    Ask the Community - Gerald Nissan

    Review Highlights - Gerald Nissan

    I did the usual research and pretty much cut the deal in one day via email with Hawkinson executive manager Tim Curran.

    Mentioned in 7 reviews

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    Coy's Auto Rebuilders & Towing

    Coy's Auto Rebuilders & Towing

    (14 reviews)

    Coys towing helped with guiding me through my claim process even though it wasn't in their…read morejurisdiction. They have great customer service and communication with customers is top tier

    Money Hungry , Thieves , Doesn't respect peoples wishes . Helped me pull my car out of the ditch…read morebut didn't respect my wishes to wait on my Mom and Sister to pull up so we can make a family decision .As well as the car was still available to drive outside of the front being messed up which i have a picture and video of the car . I should've recorded the officer who locked me in the back of his squad car to help me "stay warm" but didn't respect my wishes to let me out and try to drive the car and didn't listen to my parents who were on the phone with me during all of this . The manager pulled off with the car as soon as they brought it up . Without my permission, as well as his "employee" who was African American and didn't have no say in anything witnessEd it all but as soon as we pulled up there . The employee was on another call and drove off while we were pulling in very guilty huh? So here we go with the disrespectful , lying , money hungry , goofy manager. He kept lying saying that I said one thing when I told him to his face "IM NOT MAKING A DECISION TILL MY MOM AND SISTER IS HERE". Gladly my mother walked in and talked things out with them because they know what they did to me her son . So with this also being connected to Park Forest police who tries to use people's accidents or people being stuck in a ditch. To their advantage so they can meet their "buisness" quota , and or make there police buddies look good as well for putting people into their money trap . Luckily me and my family was able to get the car out of that piece of shit ass yard. And gladly they didn't get reported to the news for the actions that I went through on MLK day . With Park Forest Police as well as Coys towing place . They prey on people who get into accidents on the backroads . should've just left myself in the car and waited on my insurance to pull up . But police are supposed to respect your wishes and help right ? Not help themshelves and their crooked ways of thinking. But God don't like ugly so in due time what goes around comes back around . God Bless and have a good rest of your year :)

    Sutton Ford - 1st Day we purchased the vehicle @ Sutton

    Sutton Ford

    (137 reviews)

    WONDERFUL DEALER!!! For decades I have been extremely pleased with the quality of the Ford…read moreautomobiles. This weekend we purchased a Ford Edge from Sutton Ford in Matteson Illinois. VERY VERY pleased with the entire process. This dealership took GREAT!! care of us during the pandemic. From the trade in process to full purchase they made sure we were comfortable and happy. Jeremey Walton, was our sales rep, he went above and beyond to make sure we were happy and satisfied. Chuck Yzaguirre, the floor manager helped seal the deal they are both SHINING STARS at Sutton Ford. Such a commitment to great customer service is to be commended. I cannot thank you enough, We love our Edge and I felt I had to write and share my enthusiasm.

    Consumers beware. We brought our 2014 Ford Escape to Sutton Ford on January 28, 2026, because it…read morewas shuddering and shutting off once warm. After several days with limited communication, we were told that diagnostic testing identified a coolant sensor issue as the cause. Based on that explanation, we approved the recommended repairs. On February 3, we were informed the vehicle was fixed and ready for pickup. We paid $1,180.55 before receiving the keys. However, immediately upon starting the vehicle in the dealership lot, it continued shuddering and shut off. The tire warning light we were told had been repaired was still on. We had to leave the vehicle as it was inoperable. The following day, we were told by the service manager that a full inspection had not initially been completed. Shortly after, the diagnosis changed to a transmission issue with an $8,000 replacement quote. The invoice indicates that no post-repair road test was performed before the vehicle was released to us as "repaired." The original issue was not resolved, and the vehicle remains inoperable. We encourage others to ask detailed questions, request written confirmation of repairs performed, and confirm that a post-repair road test has been completed before paying and leaving the lot. We feel completely scammed by this dealership! Stay away.

    Gerald Nissan - car_dealers - Updated May 2026

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