I've been to this clinic three or four times and had an overall good experience. They have very confident optometrist and ophthalmologist at this location I wanted to continue my business with them until today. Unfortunately, the lady at the front desk was very rude and unwilling to help me, I'll what should be in her world, a daily experience, simply verifying insurance and entertaining solutions. I hate to fire a business over one situation, but the point is if they are unwilling to help me get answers for industry specific issues, then you have made my decision very simple. I suggest a warm smile, and a friendly welcome for the 8 AM potential new patient it's not that hard. Now that I am looking at their reviews on yelp, this makes me feel better about a low rating. Obviously, the experience is consistent with the mass majority. read more

Georgia Eye Specialists - Ophthalmologists Near Me - Marietta, Georgia

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I've been going to this clinic since December 2022 for my yearly routine eye exams and my experience with Dr. Gottlieb has been amazing. I've been very pleased with his thorough examinations. The issue I'm having now is that when I scheduled the routine eye exam this past Dec. 17, 2025. They scheduled me for some type of dry eye appointment instead. I have no idea where the appointment scheduler person got that from, but when I went into the office, I was surprised that I wasn't seeing Dr. Gottlieb, they put me with another Dr. Rajesh instead. The front desk charged me $156.06 for an office visit, which I thought it was odd, since the last routine eye exam was supposed to be covered 100% by my vision plan. Anyway, all of the sudden I received a past due notice from this clinic, telling me that I owe them more money, $91.22 to be exact. I called the office to see if we can figure out what the issue is, and Carrie from billing just told me flat out that they bill my medical plan instead of my vision plan and I'm responsible for the difference. In other words, they want more money from me for their mistake for booking me with an Ophthalmologist instead of their Optometrist. All I wanted is for the office to correct their mistake and perhaps write off the "suppose" balance, since they scheduled me with the wrong Dr. and billed my health plan instead of my vision plan, but they refuse to do it. Because of this last situation, I'm NOT recommending this clinic. The people in the front desk and billing are very rude and incompetent and want me to pay for their mistake, which I'm not going to do it. This particular situation seems to be a bit fishy and looks more like insurance fraud. Now, I'm going to have to look for another eye doctor and read reviews first. No wonder this place has so many low reviews. read more

I was so thankful that I was able to get a last minute appointment. Kassie at the front desk was so kind and patient when I was having a hard time finding my insurance information. Every time I have an appointment, it is always such a pleasant experience. read more

The doctors are very professional and knowledgeable. I miss Dr Benedict, but the others are great. My only gripe is the amount of time you spend in the waiting room before they call you back. I typically wait 30-45 minutes before they call me back for the exam or treatment. Not sure what the problem is. I expect delays if I'm scheduled in the afternoon, but I book my appointments before 9:30 AM. Again the doctors and treatment are great when they finally see me. read more

Overall great experience!! the entire staff was nice, personable, and kept the process moving. There was no long, unnecessary wait. In fact, I was in and out in an hour. A special acknowledgment goes out to Zohra! She was amazing! She was very nice, patient and thorough, but still moved at a good pace. i have absolutely no complaints. If you are looking for great eye care, Georgia Eye Specialists in Marietta, GA is the place to go!! Thanks to you all for the excellent service! read more

Great expressions changed my life. I had really thick cataracts in both eyes ( left was worse). I could drive, work and everything was blurry. After having surgery I now can see so clearly. I haven't seen this well since I was a child. Thank you Dr Chopra and Dr Raj and Great Expression staff, especially Cindy & Amy. read more

I highly recommend never going here. If you for some reason left work no choice make sure to save all of your receipts when you pay and keep a close eye on your account. These people are scammers. Since I've been going I pay the percentage my insurance doesn't cover. The last couple visits I overpaid so I would be ahead. I go in and they tell me I owe money. When I questioned all the ladies in the office sigh and started getting an attitude and I heard one say "oh my f *cking god are we seriously going to have to explain this?". VERY UNPROFESSIONAL. I got pissed around to 5 different workers because nobody wanted to take the time to help me. The last girl took me into a room and tried explaining to me my charges. I had receipts to show that I paid everything she was telling me. She wouldn't let me see the paper and she wouldn't acknowledge the receipts. When I showed the receipts she got an attitude and said "I'm not f*cking going to listen to this sh*t." I ended up leaving without getting my visit. I called insurance and it turns out the office has been coding everything wrong when billing. Everything was coded as being paid so insurance didn't pay it. I called the office and I keep getting told someone will call me back but nobody ever does. They aren't even trying to make it right. The entire staff is childish and unprofessional and uses profanity towards customers. read more

THEY PUT A HOLE IN MY EYE DURING A ROUTINE EXAM!!! Yes, you read that right. On my very first visit to get my eyes checked for glaucoma (which doesn't even involve and instrument touching the eye) I was told I needed to go through all of the initial eye exams so they had a baseline for my stats. Fine. I did this with a tech who had a horrible bedside manner and obviously didn't care at all about me. During this initial exam I was given a cornea test where they basically hold a pointed device up to your eye to test the integrity of your cornea. She then RIPPED a hole in my cornea! I was numb so I felt nothing at first but I could tell right away that my vision had been severely compromised. I couldn't see anything out of my left eye. I mentioned this to her and she said it was fine. It was only when I asked her a second time that she sighed and bothered to take a look. Within a few seconds of looking through the microscope she got up and said 'Let me get the doctor', which is never a good sign. Dr. Sagar was the one who came in to see me and though she was very nice she certainly said that this never happens and kept asking if something was wrong with the eye to begin with; insinuating that this was my fault. I have never had this problem before. Once the numbing solution wore off I was in more pain than I can possibly describe to you. Having a cut on your eye means each movement, eye open or closed, is agony. The next tech that came in put a contact on (which I didn't want because I'm afraid of things going in my eye) but he was incredibly kind and calming. The main person there that I felt actually cared about me. I had to drive myself home with basically one eye. They didn't offer me anything, not an uber ride, not a cab, nothing but a comp on the follow up as I'd already paid for the first visit. I went through a horrible weekend with the blinds closed and sunglasses on until Monday when I went for my follow up. I noted that my vision was not as it was before and Dr. Sagar said that it would continue to heal. She set up no follow up for the issue. By March, allergy season, I'd rubbed my eye because it was itchy a lot one day and then I sneezed causing my eyes to clench which opened up my abrasion again. I called their emergency line and NEVER received a call back. Lens Crafters took care of their mess. The doctor there said the reason it opened back up again was because it never healed properly. I would urge you with every care that I have for your eyesight to never visit this office. read more

I have been coming to to Dr.Benedict since the Fall of 2016. I absolutely love the care I receive. Dr. Benedict and Zhara are amazing! Today, I purchased new glasses and Stephanie was very helpful! read more

Absolute WORST experience ever. There for 2 hours and NEVER saw the doctor. I had to literally ask what was going on. Techs are lazy and do not keep track of process. Techs acknowledge that doctor was older and super slow yet they do not care enough to try to help doctor and keep him on track. They just move on to next patient and FORGET YOU!! Please do yourself a favor and go to another practice that actually cares and respects patient's time. HORRIBLE CUSTOMER SERVICE!!!! read more

I have been coming here for 20 years and this past year I was told that I either get my eyeglass prescription filled with them. or I have to pay $40.00 before they would give me my prescription. They don't even take my insurance. This is bullshit. They lost my business. That's extortion!! read more

I used this business for the first time with a Groupon. I will never go back! I have had to take my glasses back for an "adjustment" three times so far. I have been waiting for two days for them to fax my prescription so I can go someplace else. They never return calls! Horrible customer service! read more

Just visited Georgia Eye Specialist to request a copy of my records from an eye examination performed last year. The young lady initially helping me seemed very accommodative and anxious to help. I filled out a records request form and voiced a concern about having to pay for my own records and wait a few days for records which were stored on their computer. The young lady stated that the cost would be, minimal, about a dollar per page and it would probably be only a few pages. I asked that they be emailed to me and provided my email address. Suddenly, Carole, who had been guiding the young lady came over and said, "Get his home address in case the file is too large to email." I became impatient at this obvious attempt to stall and asked why I had to provide information already in my file. Carole replied that this was for identification purposes. I told her that I have my drivers license (with my home address) and would be glad to show this rather than repeat information which was already on file. With this, she accused me of shouting at her girls, stated that she had thirty days to provide the records and invited me to leave. I left, but, rest assured Carole, Georgia Eye Specialists has permanently lost another patient. As another review stated, they don't seem to want to releases your information. read more

This place is great! The lady at the front desk was super friendly - she even gave me two of her skittles! Then they repaired my glasses for free! I will be back for sure. read more

I brought my 8 year old son in to be seen by Dr. Tushar Suthar for an eye condition/infection. Things started out poorly when his medical assistant proceeded to ask my son about his symptoms rather than me as his mother. He has allergies which do affect his eyes from time to time but I felt that the problem presented on that particular day was not attributed to allergies alone. I told her that. Dr. Suthar later examined my son and immediately said the cause of his condition was allergies even though I asked about a possible infection. He was dismissive in demeanor. I took the prescription for $80.00+ allergy eye drops and hoped for the best. At check out I mentioned to the front desk clerk that I wanted to make a follow-up appointment with another doctor in that practice who had treated my son before to get another opinion. She suggested that she go back and ask Dr. Suthar for another prescription stating that she didn't want me to have to pay another co-pay. She returned saying that Dr. Suthar refused and stated my son didn't need anything else. I waited two days using the prescribed eye drops and during that time my son's eye got progressively worse. I called the nurse line to ask if Dr. Suthar could prescribe something else. I never got a return call. Because it was getting close to the weekend, and we were close by at another doctor's office for something else, I decided to go to Dr. Suthar's office and ask to speak with the practice manager - which was no help. She consulted him and he stubbornly refused any other treatment for my son. The practice manager was even rude and condescending at this point. No one cared about my son or his discomfort. I left and sought treatment for my son at another physicians office. As it turns out, he needed a steroid and a course of treatment including a regiment of cleaning his eyes daily with baby shampoo and warm compresses. Things that were not even suggested by Dr. Suthar or the staff at Georgia Eye Specialists. Long story short, please avoid this practice and Dr. Suthar if you have young children and value their eye health. To date no one from this practice has called to follow-up with us to even see if the condition improved. read more

The front office staff is very rude an unprofessional. I especially have had issues with Ashley. The doctors are not professional and have unethical practices. I know several people who have changed doctors due to the way this office is run. read more