I love my doctor at TEG, but their communication system and patient support is very poor. It is…read morealmost impossible to reach a staff member (not a doctor) on the phone. Voicemails are not returned and hold times routinely exceed 10 minutes.

I called and made an appointment over the phone when I arrived. I was told I did not have an…read moreappointment. I showed her the email I received then she actually checked her computer and so I did have an appointment. I love the doctor. He spent excellent time making sure I had the perfect prescription. No complaints there. Then it took me about a week and a half to actually get contacts ordered because a doctor had given me two different trial sets. Each time I called. I was told they would call me right back or call me the next day. I had to call in four different times. The office manager was rude to me on the phone when I told her this was the fourth time I had called and somebody said they would call me back. I will not be returning to Thomas Eye group in the future.

I had cataract eye surgery 6 months ago and was strongly advised by Dr. Andre Cohen, my surgeon…read more(they cannot give any guarantee's) that the Light Adjustable plus lens was my best option for being glasses free. Well, $15,000 out of pocket and I am back to wearing glasses full time. Even worse is that prior to my surgery, I didn't need reading glasses. Now I can't even see the food on my plate when I eat! I have to wear prescription sunglasses during the day and regular glasses at night and when it's raining. The glare and halos at night make my driving scary and dangerous. I knew that with only 2 star reviews that I should have chosen another ophthalmologist but Dr. Cohen had a pretty strong sales pitch and I took the bait. Listen to the reviews and make your choice wisely. I had such high hopes of being glasses free for the firts time since i was 9 years old.

I saw Rachel Ressler OD at the Marietta location. I waited almost an hour past my appointment time…read moreto see her. She was very unprofessional and rude. She argued with me about anything that any other doctor has told me about my condition. She basically told me that I was on my own as far as seeking recommendations for a specialist for an eye condition that I have been diagnosed with through testing. She gave me very bad advice about further treatment for my eye condition. She had a "God" complex as far as her time and treatment of patients is concerned.

Got LASICK with Dr. Vira and follow ups with Dr. Ro. I'm super pleased with the result, seeing…read morebetter than 20/20 now, and everyone - including all the staff - are very professional. Pleasant environment.

This is one of the worst eye centers especially when it involves patient billing. As a pretty new…read morepatient with a few visits, I received a statement for optical eye pictures taken and obviously the insurance company did not pay for. I originally contacted the office to question the balance due and learned that the insurance company did not pay, however after speaking with one of the staff members, I was told he would see if the charge could be removed and would contact me in 24 no more than 48 hours (no response). A week later, I received a notice that the balance would go to collections on a certain date, so I immediately contacted the office once again and requested to speak with the office manager (no response) specially stating . I never received a call from the first staff member and I DID not want the balance placed in collections and if that would be the result of it, I will just pay the bill regardless of what he advised me of originally. A few days later, I received a call from the same originally gentlemen, which stated after speaking with the doctors they decided to remove the charge and explained the next time if pictures are required, I would be responsible (okay fair enough). Upon receiving my mail to learn they sent the balance over to collections after stating the charge would be removed and I am highly upset due to the fact this eye centers business office staff members to do not return promised phone calls nor do they follow up within the time frame specifically stated and the worse part of this whole situation sending my account over to collection and the ONLY way I could put it is, totally deceptive on there point to the point I strongly feel I need to find another eye center, due to the lack of being totally incompetent when it involve a patient's account. At this point, I don't know who the office manager is, because I still have not received a call back from the office when this whole issue started from the very beginning, which is mind blowing when you ask to speak with an office manager regardless someone should respond (but again NO one wants to work these days). I really don't know what's wrong with the health care system these days nor some of the people employed, it honestly appears some just don't want to work, but at the end of the day expect a pay check, because clearly this should not have happen.

Dr Weltz is a very good doctor however his office staff is not. I had scheduled an appt and was not…read moretold that Dr Weltz had quit accepting VSP insurance. I completely wasted my time coming here and now it will be difficult to get another appt elsewhere.

Making an appt this week GREAT PROFESSIONAL REVIEW. Trying again for a Appt. A few months later…read more 4.9 out of 5. Dr. Weltz will be my new eye Doctor.

Such a sweet, friendly man! He takes the time to listen to and address any of his patients'…read moreconcerns. Highly recommended as an eye doctor!

They pressure patients, threatening to refuse seeing them unless they agree to surgery…read more These people only care about money, not their patients. This is terrible "care" It feels more like a meat factory. People are waiting forever to be seen. I am here with my mom, being her advocate because she is being pressured to do cataract surgery and she still does not know what that surgery will do. The doctor is very full of herself, very prideful, sad to watch‍

Thank you Dr. Schoenberg for changing the way I see life forever. I got lasik eye surgery at the…read moreGeorgia Eye Partners back in 2021. I was only 23 years old at the time and very fearful of the operation itself. Dr. Schoenberg walked me through everything step by step. This gave me some faith in him and the machine before the operation. It wasn't until during the procedure when I realized what a great Doctor Schoenberg is. The nurse was saying technical terms to him while he was operating and Dr. Schoenberg's response was "I am not worried about that right now, I am worried about Charlotte." That is when I had complete faith that Dr. Schoenberg. He knew EXACTLY what he was doing and was taking good care of me. I was beyond grateful to have him as my doctor. After he was done with the Lasik surgery he was BEYOND excited for me, so excited that he even asked to take a picture! That meant the world to me, especially because I've never been able to see clearly. I have always had glasses, since the age of four years old. I will never forget his kindness and enthusiasm for this big change in my life. I was one of his youngest patients and I am telling you right now, it was hands down the fastest and easiest procedure I've ever had. My eyes have stayed at the 20/15 vision even after three years later. Great staff and wonderful experience. Goodbye glasses and good riddance!

Here's a clear, strong review that keeps the emotion honest while staying professional and…read moreeffective: 1 Star Review I rarely leave reviews, but I feel people deserve to know what the process of ordering through this office is really -- 100% frustrating. I actually like the Dr Fowler, but unfortunately the front desk staff is disorganized, unhelpful, and seemingly uninterested in doing their job. Each interaction feels like they're doing you a favor just by answering basic questions rather than providing patient care or problem-solving. I've gone in expecting to see the optometrist, only to find out he had called out. On Friday, I called to see if my trial contacts had arrived -- I was told someone would check and call me back. They never did. I called again today and was told the same thing...not going to wait. I will head there for the fourth time in one week just to get answers that should have been handled with a simple phone call. The lack of communication, accountability, and basic customer service is extremely disappointing. If not for the doctor, plus the cost I wouldn't go back at all -- but the staff experience alone makes it hard to recommend this office to anyone.

I have seen Dr. Fowler for at least eight years. Every time, I am impressed with her competency…read moreand down to earth demeanor. I also like that there is no pressure to purchase glasses or eyewear there.

Dr. Lam and everyone at the practice were just the best. Perfect experience! Also, as a disabled…read moreperson, it was easy to manage the parking lot and ramp. I highly recommend Dorfzaun Eye Group.

I typically leave the optometrist glad I only have to do it once per year. I cannot explain how…read morepleasantly delighted I was that I left kind of bummed that I would have to wait an entire year for my next visit. Dr Lam was the kindest, most knowledgeable Optometrist I have seen. He talked me through everything they did, told me about things I should be aware of, and made me feel heard about my sensitivities to certain contact lenses. Not to mention the staff was so kind and welcoming (they even helped me with my little party crasher - my 4 month old daughter). Loved my experience overall, cannot wait to visit next year.

Restored Vision. Renewed Life. A Standard of Care the Nation Should Notice…read more In a time when true excellence in healthcare can feel rare, my experience with Charles Ho at Marietta Eye Clinic deserves national recognition. Dr. Ho performed cataract surgery on both my left and right eyes and completed a precise optical alignment procedure that has completely transformed my vision. My astigmatism has been corrected, and I now have clear, crisp distance sight--something I had gradually lost and honestly thought I might never fully regain. Today, I see the world with a level of clarity that feels nothing short of remarkable. But this story is bigger than improved eyesight. It is about trust placed in a physician--and that trust being honored with excellence. It is about precision meeting compassion. From the first consultation through recovery, Dr. Ho demonstrated not only elite surgical skill, but a level of professionalism, calm confidence, and patient-centered care that should serve as a national benchmark. In healthcare, outcomes matter--and mine exceeded every expectation. In leadership, consistency matters--and Dr. Ho delivered at every step. In service, humanity matters--and it was evident throughout my entire experience. I, William Louis Baker, do not offer this praise lightly. After decades of leadership and decision-making in high-stakes environments, I recognize excellence when I see it. Dr. Charles Ho represents the very best of modern medicine--where skill, integrity, and results come together to truly change lives. If there is a standard for what ophthalmologic care in America should look like--this is it.

While conducting my pre cataract surgery exam and consultation I found Dr Ho to be rude, arrogant…read moreand impatient and I let him know it. He may be fully qualified and competent but there is no way I would allow someone with his attitude cut on my eyes. He needs to take crash course in basic people skills IMHO. I was not only there as a potential patient, but also as a customer who would be required to hand over my head-earned money. Mr Ho, you would do well to think about that! Sir