Secure location. Excellent customer service. Quick turnaround on sizing needs.

My wife and I went to George Thompson last weekend to purchase a new wedding ring. We walked in and spoke with Misty. My wife explained to Misty what she wanted. Misty helped my wife design what she had always imagined. From selecting the right diamond to the design of the ring, Misty was perfect. My wife and I live approximately 2 hours from Camaillo, and it was well worth the drive. Thank you Misty and thank you George. read more

While talking about engagement rings my now husband said he didn't want me having a ring that anyone else had but wanted me to design one. I was so overwhelmed by just the thought of designing my own ring. We walked into G.T. and was helped by his very knowledgable daughter Kathleen. Kathleen got to know my taste and helped us design the ring of my( and many others) dreams! She was very patient with me as we emailed back and forth and made tweaks so it was absolutely perfect. I constantly get compliments on my ring and I just love it! I will say that the prongs did become loose but G.T. Rebuilt them at no charge to us. read more

George Thompson - Custom engagement ring - Jewelry Near Me - Camarillo, California

I left crying. I was so happy when I walked in. My fiancé gave me his great grandmother's ring and we wanted to put the stones into a ring that fit. I was treated like a waste of time and space. The guy looked at me like a piece of trash when he told me the ring was dirty. I said that it was over a hundred years old so that could by why and he just scoffed. He barely even looked at us when we asked about bands. He was very old and had a look like I was a five year old playing on his lawn without permission. I felt so dismissed. He is a horrible person and a worse sales person. My fiancé and I left (I even said thank you for your help due to routine of politeness) and by the time I got to the car I was in tears. My amazing fiancé made me feel better, we continued shopping elsewhere and spent thousands on a ring I love from a place with staff that was actually helpful, warm and communicated. Not only will I never step foot in there again, I'll let all I know not to go there either. read more

While working three jobs to support my family, I was finally able to purchase a ring for my fiance. I spent a little over a thousand dollars on the only ring I could afford. A while later my fiance split up, and I tried to return the ring. They would not refund it, understandably so it was over the 30 days. So they offered to buy it back..... Got a whopping $80. I took the deal out if spite, and out of anger for our break up. But after seeing his commercial on TV, it relit a fuse. Sorry to see they're still in business. I encourage anyone who is planning something special for that special someone to look elsewhere. and don't get ripped off twice. read more

Terrible customer service. A stone from a ring that my husband got for me at George Thompson fell so we went to get it fixed. I was also thinking of upgrading and trading in the ring for another one. Salesman told me trade in value for a ring that was bought at Their store for $1200 will only be $395!!!. what a RIP OFF!! I've dealt with other reputable jewelers before and they take trade ins for jewelry purchased at their store at full price. AVOID this place! read more

George personally helped me pick out my wedding band. Found exactly what I wanted and the service was really great. Terry was great and helped with sizing. We will be back soon and worth the drive from Los Angeles! Thanks team! read more

My fiancé & I bought our wedding rings from George Thompson, and we were both impressed with the great customer service and fair pricing! Definitely worth checking out if that is important to you as a consumer. In addition, their diamond rings come with a lifetime warranty, provided you bring them in every 6 months for a cleaning. read more

This guy is a schister. We bought a tennis bracelet there and even brought it in for regular inspections as they require to have a valid warranty. It broke multiple times. It's nearly a miracle that it didn't get lost when it broke. After multiple repairs (all of which we had to fight to not have to pay for), they finally told us that all the stones need to be reset and that they would not cover that. These guys are crap. What good is fine jewelry if you can't wear it because it keeps breaking and perhaps worse yet that the expensive stones that you just bought can fall out? And how bad is it when they won't stand by there own warranty? These guys suck. They are cheap and what you get is cheap crap. DON"T GO TO THIS GUY!!!! Impossible to work with, poor quality, and won't stand by his work. read more

Such a nice, friendly environment. I was needing help with resizing my wedding ring and it was the easiest, smoothest, hassle free process ever. Misty whom helped my now husband Pat pick my ring is the same lady who helped me with this. So I got my temporary ring to have while the resizing takes about 4-6 weeks to complete. Thank you for the pleasant experience and free yummy coffee. Small lady finger problems George Thompson, good job with having a lady like misty represent your business. Super satisfied read more

Let me just first start off by saying if you buy anything from George Thompson diamond company, DO NOT wear it or take it out of the box or even have a ring sized until after the 30 day return period!!!! Let me tell you they will take you to the cleaners in charging you for "repairs" to put the item "back in sellable condition" Everything I've gone into George Thompson the service was less than par, the only friendly face in the store was the security guard at the door. Today's visit was unfortunately for a return. Made a purchase less than a month ago sadly had to return it. We were not greeted upon arrival, and when we were greeted it was by Patsy who was short with us and borderline rude. She then called over the salesperson who sold us the rings and pointed out to her that it was HER sale and that SHE needed to "take care of it" Having worked in retail, more specifically jewelry, I felt that Patsy's actions were rude and extremely unprofessional. Patsy sticks around to examine the merchandise and point out to me the rings have been worn (duh!) and that they would need to be repaired and it would be taken out of my refund. Ok, fine I figured it couldn't be that much. Boy was I wrong! My salesperson (Misty) proceeded to charge me $74 dollars each ring to have it sized back to "stock size" (crap in my opinion!) and them try to charge me a separate charge to rhodium finish and polish the rings. Again, my jewelry experience came into play and I told her that I know rhodium finishing should NOT be a separate charge because when you repair a ring it has to e rhodium finished regardless! She then only charged me for the polishing for one ring only. Then if it wasn't bad enough already, they TAX the labor!!!! Labor in a "repair" can't be taxed! At that point I was tired and just wanted to be done. So in all, after haggling I ended up paying almost $200 dollars for repairs on two rings I will never see again! I think it's crap business and punishing customers who want to return items. If you don't want to deal with returns then don't have a damn return policy!!!!! Don't gouge your customers with shitty crap "repairs" just so you can keep some of their money! Your customer service is awful! I've been a customer since 2008, ( not by choice my husband bought my first ring there) and every single time I've gone in there I've been treated cold and have had to deal with crappy rude employees! George Thompson you really need to step it up, because from my experiences your commercials are false advertisement! The only pleasant person I've dealt with there is misty, I feel awful I had to return my ring against her, she was pleasant and patient. The rest of your staff needs a seminar in customer service. Since eventually I will be in the market for a new ring, I will definitely NOT be going back to George Thompson. read more

I wouldn't waste your time driving here. Their prices aren't that great. We were "helped" by Terry who wasn't friendly and didn't smile one single time. We were very serious about making a purchase for my fiance's wedding band, and she didn't really put forth any effort. This store will just bring down your mood for a very happy occasion. read more

I did call the store to speak to the manager regarding my issues and he was VERY nice and understanding of the issues I had. I came here on two separate occasions for wedding ring shopping. I will describe both instances and remove the names of the two that helped us. Friday: I came in with my fiancée and future mother-in-law to schedule a custom ring appt (combining my grandparents wedding rings) and shop for my fiancées wedding ring. The lady who helped us was pleasant at first, measuring my fiancées finger and showing us the rings that he liked. My BIGGEST issue was every 3-5 minutes she excused herself to answer the phone. I walked away to look at the bridal sets because I was so irritated that she did that multiple times...which gave us the impression that we were not worthy of her full attention. My fiancée found a ring that we all loved and he called me back over. We were ready to buy(well order the ring since his fingers are larger than average). But then the phone rang and she had to once again leave to answer it. I then asked her if I could set up an appointment to sit down with someone on Saturday and she said no, that she would be there from opening to closing and handed me her card and went back to answer the phone. I wanted to ask more questions but her attention at that time was more focused on answering the person on the phones questions. There were probably 4 couples in the store and well over that of employees who could of answered the phone. Maybe I wasn't talking to a jeweler...maybe it was a secretary? Day 2: I called today to ask if I could meet with someone for a custom ring consultation. The lady who answered said that Saturday was the most busy day and that I should of made an appt earlier (I kindly said I tried, but that I would still like to come in and meet with ANYONE other than Co***e....she said that was fine and to ask for her by name). I came in and the store had equally the amount of people and staff that was there on Friday. A Very nice young woman greeted us and I explained why I was there and that I'd love to work with someone other than Co***e(because I saw her when I walked in). We waited over by the men's ring selection and a lady came over and asked how she could help us....never introducing her name...even after I introduced myself, my mother, and my grandmother. I explained to her what I wanted done and with absolutely no enthusiasm or hint of joy she explained what could be done. I wanted ALL the diamonds between the rings to be utilized and she said that's impossible. Basically everything that I wanted couldn't be done...other than the basic. I was ultimately turned off (and my mom was highly offended). I left the store just as furious as I was the last time. My mother(who spends tens of thousands of dollars a year on jewelry) said that they don't want to do rings that I want...they want to unload their own stock. All of this I completely understand. The manager defended his employees by saying it could have been an off day for them. Be it as it may...they lost 6 customers that day...and if I would of found someone that would have sat down with me and discussed the options I most likely would have purchased new earrings to wear for my wedding. I DO NOT recommend coming here. I am an elite member of yelp and I'm known for my reviews. So please know that me taking the hour to write this review is NOT to bash the establishment but rather to warn other jewelry shoppers of the experiences you'll get when going there. DO not go here!!!!!! read more

Robert, Kent and George are the best in the business. We walked in to pick up a repair and discuss options for a new wedding set. We sat down with Robert who was very patient with my lovely wife. Robert showed us just about everything in the case. After a bathroom break and some more showings from their collection. Kent sat down with us and showed us diamonds that would match the wedding set she picked out. George walked over and introduced himself, very nice and receptive to us. Absolutely no pressure from any of them. Actually they would say if it doesn't talk to you than it's not for you, we found we this statement very comforting and knew we were in the right place. We did end up upgrading her wedding set and she was in tears full of joy. We couldn't be happier with the customer service and the atmosphere at George Thomas's is by far the best of the best. Thank you Kent, Robert and George for the experience of being able to find something so special and will be in our family for generations to come. read more

My husband has purchased some lower quality diamonds for me at this store over the last 20 years. They look nice enough but they do not come with a certification or an appraisal of any kind. For all we know, they could be glass or lab created stones. The staff behind counter must have magical powers because they are not certified gemologists, yet they can tell you just by looking at one of their diamonds, the color, carat weight, and clarity. If you disagree with any one of them, including George Thompson, you are surrounded by 3 or 4 salespeople who belittle you almost to the point of intimidation. My suggestion to you is go to Costco where you will get a certified appraisal certificate every time, or go to the LA Diamond Center. George is not selling a quality product. read more

There prices are a joke, they have high prices labeled and state 60% off! which of course is there regular price, which are still high. False advertisement and don't have time for this. The 60% off price was really high, I'll stick to downtown LA. read more

Big disappointment. My fiance and I came here for my engagement ring. Big mistake. Shortly after buying it, a diamond on the ring chipped. We then had it repaired and re-inspected for any other issues. So, 1 1/2 months later a diamond fell out. We immediately returned it. The ring was found to have major issues with the prongs. Now why didn't they catch that initially before selling it or at the time it was re-inspected? We asked for a full refund. I couldn't wear an engagement ring and be fearful that diamonds would fall out, nor did I have the confidence to purchase another ring from here. The workmanship on the ring was extremely poor. read more

We went to George Thompson and were sorely disappointed. He kept walking away to deal with other customers. Then designed a ring with rough edges that really looked like shoddy workmanship. We had to call repetitively to get an appraisal completed. Total disaster. Went elsewhere for husband's ring after that. Find someplace else that wants your business and takes pride in what they deliver. read more

This clown attempted to sell me a diamond with a black carbon deposit that was visible to the naked eye. When I told him that he was charging way to much for the the diamond he told his attendants not to show me anymore diamonds. George is not your friend just a jerk in the diamond business. I would give him a minus 5 stars if it were possible. read more

I am looking for the "perfect" engagement ring and browsed his store with a friend yesterday. The service was HORRIBLE. And when I asked the sales person where the diamonds came from (I only want a conflict free diamond) she looked at me as though I had 3 heads. When I explained my reasoning she was extremely rude! I DO NOT recommend getting something as meaningful as an engagement ring from a place that doesn't even seem to care. I was treated better at Taco Bell! read more

George Thompson says he guarantees the following: 1. 100% Satisfaction Guarantee 2. Thirty Day Lowest Price Money Back Guarantee Unfortunately, he will not honor those guarantees and you will pay much more for your jewelry. I learned I paid double the price other retailers offered the same wedding band I purchased at George Thompson and he would not accept the return within the 30 day guarantee period. The ring was perfectly fine and no where do they advertise any stipulations about their return policy prior to purchase. The wedding band I purchased was to replace one that I had lost. I originally purchased my wife's wedding ring set at George Thompson 6 years ago. I will never return to George Thompson and I will warn all others to look elsewhere. I urge anyone who goes to George Thompson to compare prices before making a purchase, you could save yourself hundreds if not thousands of dollars. read more

-star. Worst customer service ever! The jeweler is rude and everyone else just walks past you without even acknowledging youre there.

Absolutely horrible experience. My husband bought my engagement ring and band here. The terrible quality of product and horrible customer service is why we returned the set for a refund three years later and went elsewhere.This was our experience: 1. Before purchasing, he asked to resize it to fit me and the sales woman said its not necessary because all fit/slim girls are the same ring size. Wrong, he proposed and it wouldn't go past my knuckle. (I am a petite girl but apparently I have bigger hands than what she assumes are average) 2. We took the ring in to get resized and as we lived far away, they said they would ship it to us once the resize was finished. We were VERY nervous about this but they convinced us it would be fine. My husband took the day off work to sign for it when it arrived. But they forgot to put it in the mail. He had to take a second day off work. 3. My ring had micropave stones that kept falling out. Four stones fell out over the course of three years. Kind of a lot. Everytime we took it in to replace the stones, they would tell us that "this type of thing happens some times when you resize a ring." When the fourth stone came out we pushed them to provide a better solution than just to keep replacing the stones.They recommended building a new ring from scratch in my size so that the stones would fit properly 4. We had them rebuild the ring. Four months later (although they told us it would take four weeks) when they called us to pick up the new ring, we immediately noticed it was not the same ring! They had built another style ring. I was ready to throw in the towel right then but they promised to rebuild again. So they did. And again they rebuilt the wrong style ring. This is when we asked for a refund. When we went to a different jeweler, he explained that any jeweler with basic experience would know that micropave rings cannot get resized, they must be rebuilt in the size of the person wearing the ring. He said only the cheap places will try to resize these types of rings. Not only did I have to give up the ring that I was sentimentally attached to but my husband felt terrible. DO NOT GO HERE. read more

I've been shopping ya George Thompson for a few years now and have always bought great quality items and always had a great experience and excellent service! But this last experience was just above and beyond!! This past summer I moved out of Ca to another state and my fiancé and I were talking about getting married... I called George Thompson to see if they could get me the wedding band that matches the engagement setting my fiancé bought me. I spoke with Sue, explained to her I now lived in Texas but still wanted to purchase my band from them. After we spoke she advised the best way to ensure the diamond quality matched was to send her my engagement ring, they would size and send back. I packed everything up, insured it to the hilt and kept my fingers crossed (not gonna lie, I was a bit nervous). She gave me excellent instructions on how to ship to ensure safety. As soon as she received it she called to let me know. She let me know they did have the matching band as well. I decided I wanted 2 bands, one on each side, Sue advised how to size properly and let me know she would have them sized and back in the mail the next day. I received my ring back in 1 day of shipping and it was exactly how she explain and BEYOND GORGEOUS!! I can't stop looking at it. Many many thanks to Sue and George Thompson for being beyond accommodating, professional, very fair with pricing and superb customer service. You have a customer for life!! read more

My fiance and I were looking for several bands. We felt very welcome until I asked for something I wanted. Apparently it was too expensive... thing is, we never asked for a prize. It was belittling so we will keep looking read more

Beautiful but dirty jewelry, and poor terrible service. I simply asked a couple that was being waited on (but not currently being talked to) to use their chair if they were not going to because my mother as a bad back and as I was walking away, I was asked to leave the store. My family and, I had to leave. I did not purchase anything obviously, and I never will neither will anyone from my family. Now I see why I've heard so many bad things about this shop. read more

I have known George Thompson for over a decade and I can say that he and his staff are at the head of their class. They get an A+ in my book for selection and knowledgeable service. I'm really not sure why some of my fellow Yelpers had a regrettable experience. I can say that from the outset you know what you are getting at this store. Reference the back of your receipt and your rights are listed. I mean... listen to this policy. If you are about to propose and want to feel secure about your diamond purchase- George Thompson provides you with a 30 day lowest price guarantee for the center diamond! That's amazing... Don't hesitate for a second. This jewelry store has a great selection for the right price! read more

Terrible customer service!!!! Not helpful in the least!!!! Went to sell back a ring I bought there and they offered me 50 from. Competitor.... Then I have a custom idea in mind for a necklace they want a picture of one.... What part of custom do they not understand ..... I am so disappointed read more

We've been happy for the last 3 years with our experiences with George Thompson. They design beautiful rings and the staff are always willing and ready to help us. Often times we see Connie and she has been nothing but wonderful. read more

George Thompson - Jewelry Near Me - Camarillo, California

When my husband and I walked in ready to buy! As we walked in ABSOLUTELY NO ONE greeted us or would even glance up! We asked for help and were ignored, there was a total of 4 custumers in the store and a 8 staff. What the hell? When we were finally helped the clerk was so snotty I said thank you but no thanks and walked out with my husband. I am so sorry but if you can't take the time offer me a greeting and still be snotty I am not waisting my hard earned cash on you. George Thompson is THE WORST! read more

Connie Connant helped us pick out some amazing jewelry and I even got to meet George Thompson himself the other day! Always have amazing service, knowledge of their product, and courtesy here that keeps us coming back! Cora L, Camarillo read more

My wife and I bought our wedding rings at George Thompson. I don't know a lot about jewelry, but I did have some idea of what I wanted in a wedding band; something simple. Surprisingly, it was hard to find what I'd wanted at other stores, even looking online; but I really liked the selection at this store, and my wife did too. But the salesperson that helped us, Ann, really deserves the gold star. She was friendly, easygoing, professional, helpful: she took her time with us, even though we weren't buying the most expensive rings in the store. And we've been back a couple of times (my wife to have her ring resized, and then again to have it cleaned) and we've worked with Ann every time and had consistently good service. I also felt that I got a good price based on what I'd seen at other stores. In short, we've been very happy with George Thompson and intend to go back. read more

My now fiance and I went in about a two months ago to look at rings and we were treated very well! We tried on many rings and not once did we ever feel rushed or pressured to buy. In fact we narrowed down our decision to two very different rings, but one really stood out and the sales associate Patsy knew which ring made my eyes light up. Since we were "just looking" we didn't buy anything that day. Fast forward two months...My fiance returned and to his great surprise, Patsy remembered him and the ring I loved. She found the ring immediately and he was able to propose (In the most beautiful and surprising way I must say). The ring was a little large and I was able to drop my ring off to be sized and returned to me the very same day! This was an outstanding experience for such a momentous occasion! We are so glad we went to "Our friend in the diamond business!" read more

We purchased both the engagement ring and wedding rings from George Thompson. We also traded in some old jewelry. We were very pleased with both sales people and the jeweler. All 3 times we went into the store we were treated very professionally and enjoyed the experience. We are very happy with our purchases and received a great price for everything we traded in and purchased. We'll definitely be back. read more

My husband got my engagement and wedding band here. First, let me start by mentioning that he is very studious and looked up everything there was to know about diamonds, and purchasing rings before shopping around. After discovering what a great place this was, he decided to work with Ann and got a great price for my big, beautiful set! Every time I come in for what I call my "ring checkup" I get treated so well! Ann is so sweet and I feel so lucky to have her as my girl there. I'm happy I now have an awesome place with an amazing girl I can trust for all my future jewelry purchases. :) read more

Had an awesome experience here. i highly recommend considering them for any jewelry need. A very friendly staff and very competitive prices. Sue personally helped me and she was great. read more

I came in on 2 separate occasions I needed to get my custom made wedding ring set (originally made with a jeweler in west Hollywood - who retired) resized. The first time I went in I was by myself and met with a lady who never introduced herself or sized my ring, she simply measured my finger then quoted a fairly reasonable price, I left with my ring because I wanted to speak with my hubby b4 I made any decisions. After much consideration I went in with my husband to get the ring taken care of I was then approached by a gentleman, again he did not introduce himself, he did however measure my ring, as he was flipping thru his price book, he set my ring down on the glass rather than a nice display board, and put the huge ring of sizer rings on top of my ring. He quoted me almost double what the first lady did and when I told him that I was in the week b4 and what I was quoted he said "oh well you should have left it then, I'm the "shop manager" and this is the price, you also won't get it back until Sept 2nd" - I was disgusted and left immediately. We went to Fox Fine Jewelry on main street in ventura and got it done there - it ended up being the same price as the second quote but I was beyond impressed with their customer service I didn't care - and I got it back in 2 hours cause they put a rush on it -in fact they stayed after closing to meet me so I could get it back that day!!! Don't go to George Thompson - it was terrible, trust the reviews! read more

I tried to buy an engagement ring put a down payment on 07/18/15, they tried to sell us a saphire that they said was not treated not enhance was narural and from Sri Lanka. We wanted certification it took them two weeks to send it out after we did not accept George's Son as the certifier for the stone to save $300 in GIA certification paperwork. (Which would on reflection cost us $2500) After a total of waiting 2.5 months they finally showed the certificate. It was origin not determinable, a enhanced color treated stone. We said we wanted our money back, she said I was not able to find what you wanted for your price. This was not the same response she gave to us before it was sent out. Guess where chemically enhanced stones come from (Bangkok Thailand) They wanted $2500 for the stone which is worth about $500 at best Buyer beware and always get GIA certified!!! read more

My husband bought my engagement ring in December of 2012, our wedding was in August of 2013. By the time my wedding had come around I had already lost a diamond. When I took it back to get it fixed they huffed and puffed about fixing it even though I hadn't even had it for a year let alone 6 months. When I got the ring back, I could immediately tell which diamond had been replaced, it ultimately looked like a dirty diamond and looked as if I still had a missing diamond. In September of 2013 ONE month after my wedding, I lost yet another diamond!! I took the ring back a SECOND time, when I got it back, again it looked like a dirty diamond and could spot immediately where it had been replaced. I had a serious problem with this since I hadn't even had the ring a year. I was told that it was because the rings are "hand made" and was "sized" to fit my finger, which was completely incorrect since we walked out of the store with the ring on my finger as it fit perfectly and there was no need for sizing. I went back yet again only for them to tell me that I had to leave my ring so that they could make me a "new" one with my existing diamonds. NO I want a new ring period! I got a new ring SIX months later because nobody bothered to call me or my husband to say that my ring was ready for pick up. After being traumatized that I was going to lose my diamonds yet again, over the last two years I only wear my ring for special occasions. For some strange reason I decided to wear my ring for longer than one night or a weekend, and what do you know, I lost ANOTHER diamond!!! I'm so irritated with this place and the horrible quality of their work I will never buy another piece of jewelry from there! The WORST customer service and quality EVER! read more

"lifetime guarantee" doesn't mean much-- bought a diamond and the setting came loose a few years later-- they wanted over 300 to fix it. read the word George--LIFETIME-- look it up I also found the associates to be aloof and snooty. read more