As someone who had struggled with hemorrhoids for years, I finally gathered the courage to schedule…read morea hemorrhoidectomy after an awful month-long flare up. Going in, I had a lot of anxiety as I knew how difficult the recovery from hemorrhoid surgeries could be. I decided to seek out Dr Chung as my surgeon in hopes of a smoother recovery. He provided detailed pre-op and post-op instructions which eased my anxiety a bit. I also like that he uses fancy stuff like laser, botox, and Exparel to aid in the recovery. By all accounts my surgery was successful. Nevertheless, as my luck would have it, I ended up having complications and subsequently had a really difficult months-long recovery. During that time, Dr Chung regularly checked in on me and provided professional guidance on when to get labs, when to start antibiotics, or when to seek additional medical advice. He was knowledgeable and empathetic towards my struggles. He also filled out my SDI application/extension and work accommodation without hesitation. During my times of need, having a surgeon that is easily reachable by phone was beyond helpful. Dr Chung doesn't take insurance and his fees can be a bit steep. However, if you have the means, I highly recommend him as he is truly an outstanding colorectal surgeon who puts a lot of care into his patients.

Seven months after surgery, I feel ready to share my full experience and reflect on this journey…read more Over those seven months, Dr. Chung saw me a total of seven times, with countless text messages in between. He was always responsive, patient, and reassuring. I will never forget that he even saw me the day before Thanksgiving, bringing his young boys along because he had no childcare. That moment showed me the kind of person he is. Most of my appointments were on Saturday evenings, the only time my husband could drive me. I still remember pulling up to his clinic, a clean, safe, quiet building, with his car often the only one in the parking lot. Despite the late hours, he never once rushed an appointment. I always felt fully cared for. By the end of this process, I truly believe he saved me from what could have been a very dangerous situation had I followed the original surgical plan in my home state. Dr. Chung is warm, knowledgeable, deeply empathetic, and kind. When he says his services are a flat fee, he truly means it. There were no surprise charges, no added fees at any point in the process, and no pressure. I never felt neglected or forgotten. What stands out most now, looking back after 7 months, is not just the care I received in the moment, but the way he guided my healing over time. He never rushed the process or pushed me toward timelines that did not feel right for my body. My recovery was based on how my body healed, not dictated by insurance timelines. If you are hesitant about paying out of pocket, ask yourself what your health and your life are worth. Today, I can say I am completely healed, and that outcome means everything. I am incredibly grateful.

Dr. Gregory and her PA Jamie are wonderful. This is a very delicate area to have surgery and they…read morehave been so responsive, loving and kind. I recommend them 100%.

I absolutely love Dr. Gregory! She's an exceptionally knowledgeable and skilled colorectal surgeon…read morewith a warm, personal approach and a fantastic bedside manner. She truly takes the time to listen, explains everything in clear, simple terms, and genuinely cares about her patients' safety and well-being.Dr. Gregory's professionalism and compassion set her apart. In a time when many medical practices can feel rushed or impersonal, she makes you feel like a person--not a number. I highly recommend Dr. Gregory for colonoscopies, rectocele prolapse procedures, and any other colon or rectal care.Thank you, Dr. Gregory, for providing such outstanding care and for treating your patients with kindness and respect!

Dr. Singh and Daniel are exceptional providers known for their knowledge, professionalism,…read morecompassion, and thoroughness. They reassured me and put me at ease. The helpful staff is commendable. Highly recommended.

Dr. Singh and his staff are excellent. I have been treated by Dr Singh for 10 years or more. He…read moreand his staff have treated me with more kindness and dignity than I've encountered in a medical facility.

Apparently the office will cancel your appt on "accident" without notifying you at all and pretend…read morethat you were the one to call in.... They literally do not take accountability and it shows. They dont faxed orders for imaging when they say they do and when you call them out they just dont care about your time....dr wont respond back to your messages. Save yourself and find another ENT doctor that is more professional and honor your time.

I've been going to United Gastroenterologists for over 20 years for Colonoscopies and Endoscopies…read more Dr. Stanton is one of the finest Gastroenterologists anywhere. Their team of PE's, nurses, orderlies, and administrators are the best too. They are so professional and through, but also human, keeping their sense of humor through what can be a tense environment. Thanks to all this team does! Here's to another 20 years!

I would have to say this is one of the worst doctor's offices I have ever dealt with…read more I called to get my test results and was told to call back two days later. When I called back, the receptionist was extremely rude and told me I would have to keep calling until the doctor was available. She refused to provide any information about my results.I then asked if I could schedule an appointment to discuss the results. She told me no and said the doctor was booked for months. When I asked how patients were supposed to receive their results if they couldn't get an appointment, I didn't get a helpful answer.I requested a copy of my results. She said she couldn't email them but could fax them to another doctor. I provided the fax number, but my other doctor's office never received anything. She then told me I would have to come to the office to pick up a copy myself.After making the trip to the office, I was given a copy that was barely readable. When I questioned it, the receptionist was dismissive and said that was how it was sent to her, so that was how I would receive it. Her attitude throughout the entire process was unprofessional and lacked any concern for patients. Fortunately, the office manager was very kind and apologized for the situation. However, the receptionist's behavior reflected very poorly on the practice.The doctor eventually called me back and was polite, but he didn't seem very concerned when I explained what had happened. Overall, the lack of communication, difficulty obtaining test results, and poor customer service made this a very frustrating experience.

Một người nói không tốt về receptionist có thể chưa tin chứ nhiều người cùng chê trách thái độ,…read morecách nói chuyện của receptionist với bệnh nhân (chính là khách hàng) thì phải hiểu là họ tệ thật. Tôi là một người bệnh nhân tiếp theo đã có trải nghiệm rất không tốt về họ, mang theo một ấn tượng xấu về họ. Câu chuyện của tôi hơi dài dòng nên không tiện kể ra đây. Hy vọng họ sẽ cải thiện thái độ làm việc lịch sự, ăn nói nhã nhặn, chuyên nghiệp hơn với bệnh nhân.

Excellent services Clean office…read more Friendly personnel Dr quick and efficient Highly recommend S. Wang

Thank you Dr. Goufman. I saw him today for ear wax removal because it was affecting my hearing. He…read moreexplained what he was going to do, and he successfully cleared my stubborn wax. I am very happy with the process and results, and can hear much better! The office staff was courteous, as well.

Dr. Riff is a great doctor with excellent bedside manner. I've been his patient since 2020 and have…read morealways had positive experiences with his care. However, I am very upset with the office's billing staff. I recently received a past-due bill after two years, which was unexpected. When I called the billing department to make the payment and, also to understand the reason for the delay of late notice, I was told that bills had been sent in past and that multiple voicemails were left on my phone--none of which I had received. During the call, the representative(Don't want to name her here) I spoke with became increasingly unprofessional. When I asked for clarification about the delayed billing which was my right to ask, she raised her voice, spoke in a disrespectful tone, and even threatened to send the my account to collections. When I questioned why she was raising her voice and speaking to me that way, her voice raised further more. I was eventually transferred to a supervisor, who handled the situation professionally with a satisfying explanation. While I value Dr. Riff's care, this experience with the billing department was extremely disappointing. Unfortunately, it has made me reconsider continuing care at this practice, as I have never experienced such treatment at any facility before.

I came here via their Anaheim office after being released from the hospital and my primary care…read moredoctor wanted me doing some of my closer follow up with a Gastroenterologist (say that 3x fast, man, yes, that IS a mouthful!). Dr. Ducker is great. This office is smaller than the Anaheim office, but it is so much closer. It's within spitting distance of my home, so this is massively convenient for me. For obvious personal reasons, I'm not going into a lot of detail, just the doctors in both the Orange and the Anaheim office are excellent, and the support staff is great, helpful, and highly professional. Very accommodating about to which Quest to fax my labs request. Will be on my team of doctors for quite some time. They do research out of here, too. Plenty of free parking, which is just gravy on top of the great care here. Just, free and plenty matter when it comes to parking in The OC, right?

I saw Dr Del Junco for buzzing in my left ear and dizziness and recent vertigo episodes. He ordered…read morea hearing test which indicated mild hearing loss. He told me my tinnitus was part of aging and to take lipoflavanoids for the tinnitus. Did not address my vertigo and was very dismissive towards me. It was a waste of my time and will not return.

So very disappointed. He came highly recommended. Your only as good as your office staff. That's…read morewhere it starts. I called from the hosptial on a Friday afternoon late. I was hospitalized for server vertigo and loss of hearing left ear. Desperate for an appt and its crucial if you have SSNHL. Treatment must be started within 3 days no later than 2 weeks. I knew I needed to be seen right away. I spoke to Valerie ( I believe ) and she was rude and uncaring. 100 percent. She could care less or have any sympathy for me. I'm not the only patient. I know that but she should be able to identify urgent. Period. She proceeded to tell me she would get me in, in 2 weeks and it would be for a hearing test only. God I am glad I reached out to other practices and found caring staff that knew my situation was dire. I called another place THe Greater Oc spoke to a lady that took my info called me back an hour later on a Friday night and got me in on Monday. Exam, hearing test and treatment was started all same day! What a great experience and a terrible one with this office. Unacceptable. Degrading. Cruel.

I've been seeing Dr Abousaif for about 10 years. I have always found him to be attentive, thorough,…read moreefficient, and on top of my health concerns. I have had several colonoscopies and a few endoscopies with Dr Abousaif. I am always impressed by the thorough notes he takes (which usually accompany the procedure results that I get a copy of). I appreciate his practice of reviewing previous results with me before we move towards next steps. I never feel rushed during my appointments with him and I do feel that he listens to any concerns I raise. I feel confident that he is familiar with my situation and that he is following up appropriately. I trust my G.I. health to him and have referred a friend to him. I highly recommend Dr Abousaif.

I WARNING!!i have been a patient of this doctor since September 2024…read more I have to tell you guys that this is from the bottom of my heart and I want you all to know and be careful because. HIS STAFF WILL KILL YOU!!!! They give you the wrong medication and they give you the wrong test to take. When you call back to speak to the doctor or the office manager, the staff gives you the And they put you on hold forever!!!! They don't care about you as a patient nor a human! Please be aware that this stuff is so conflicted so mixed up so do not know what they're doing. You're putting your life in your hands with the staff and when you called to complain, they will never put you on the phone with the office manager nor will you ever get to speak to the doctor so I'm afraid the doctor And the office manager doesn't even know or begin to understand how terrible their staff Is Bottom line if you want expert medical attentionDONT GO HERE