1. Gentle Earth Retreat

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Lansing, NY

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Gentle Earth Retreat

5.0 (1 review)

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15 years ago

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North Wood Apartments

North Wood Apartments

(6 reviews)

things that are needing improvement: I have been a resident…read morehere for 6 years. Office staff does not honor things that were previously said by other staff members. Additionally, The office staff and management frequently do not respond to emails or phone calls about issues, and/ or ignore parts of emails. The floors are really warped, old appliances, ( eventually after numerous requests and emails about a non usable oven, I got a new stove) outdated tile and old in poor shape carpet, even when I moved in. Maintenance issues such as broken roof slats have not been fixed for months even though they seem to be safety hazard in the wind, and lots of squirrels are able to access the roof through the holes. Also the water bills are about triple what it says they should be online. The stairwells are old and in poor condition. The laundry rooms in buildings are cheap but extremely moldy at least in the building I am in. All that being said, the positives are: Very spacious apartments , huge windows, nice big balconies. The Maintenance staff is very responsive other then the above issues. The maintenance staff is great about shoveling and salting the parking lots and walkways. There are lots of closets and an additional storage unit for each apartment. There have been several incidents with neighbors smoking or partying or fighting very loudly, however overall it has been quiet and peaceful living here. A few members of the management team have nice and accommodating.

Good Things : Nice floorplan, huge/new windows, clean carpet and nicely painted walls…read more Bad Things : Old Appliances, old tiles, old cabinets, not so clean - tons of spider webs outside the building complex and balcony, in sort its an old apartment complex, over priced for the age of the apartments. Summary : Considering that they are old apartments, you start seeing things that are wrong or hidden behind nicely painted walls, nice carpet and clean windows once you start living here. Kitchen and Bathroom floors are old and needs desperate updating. Drawers and cabinets in the kitchen have never been remodeled it seems, drawers are barely usable with the way they are. Appliances are really really old, the refrigerator has a really noisy compressor which keeps going on all the time. Be careful before signing the lease make sure your apartment has these things fixed/updated, because I am sure there are updated units within the complex. I am definitely moving out when my lease ends!

First Priority Mortgage

First Priority Mortgage

(2 reviews)

I have very mixed thoughts on First Priority. Jennifer did a really good job of getting everything…read moresetup initially. We had a very aggressive close and we were assured that we would be able to achieve it. Where it ended up falling apart though was the follow-up with the bank to keep things on target. The bank scheduled our appraisal late, then they took a few extra days to review all of the documents. I feel if First Priority would have had a better relationship with the bank things would have been on target and we would have actually been able to close when we actually needed to.

My wife and I had the worst experience ever working with this company. We worked with them for 4…read moremonths. We had phone calls and text messages blatantly ignored, they kept asking for the same information multiple times, working with two different people at the same time, and we were one month passed our closing date and they would only work on us one day every week since they said they had others before us. After four months of working with them (one month passed our closing date) they told us they could not give us a loan because our home appraisal compared two bed houses to our one bed. They said there were no one bed houses to compare it to. I understand this but it took them THREE months to realize something that should have been realized when the appraisal was done THREE weeks into working with them. They promised us our appraisal money back and said it would deposit into our account within 3 weeks. 4 weeks later we never saw that money so I called the lady we were working with and she ignored every call and text message. It took days to contact her manager and I finally got a call back and got my money back. They told us there is no one who could get us a loan for this house. We went to Chemung Canal Trust and we closed on that same house within 2 months. Ive now heard of many others who had similar issues with them. BEWARE.

Auden Ithaca - Living room after renovations

Auden Ithaca

(12 reviews)

I have not moved in yet, but I wanted to write a review about the willingness of the management to…read morebe flexible. As a grad student at Cornell, my budget is quite tight. I had a lease on a 3-bedroom unit, but had serious issues in finding tenants to fill the other rooms. The management allowed me to move in with another student in a similar situation, resolving the issue for both of us and forcing them to eat the extra lease. Given that the apartment complex claims to cater especially to students, I am not surprised to see this level of exceptional service. It makes me happy that I chose them as my landlords. I will post more once I move in.

I am a former resident of Auden Apartments and officially vacated my unit in May 2025. According to…read morethe lease agreement, my security deposit was to be refunded promptly after I moved out and completed the move-out inspection. However, as of today--February 22, 2026--I have still not received my deposit. I have followed up with the relevant parties on multiple occasions and previously stated that if the refund was not received by February 20, 2026, I would have no choice but to pursue legal action to protect my rights. Recently, Auden provided email documentation indicating that a check had been issued. Although I have not yet received the actual payment, I have decided--based on this evidence--to temporarily hold off on initiating legal proceedings. That said, I hereby formally declare: if I do not receive the full deposit refund by early March 2026, I will immediately commence legal action, including but not limited to filing a claim in small claims court, and I reserve the right to seek all remedies available for breach of contract. I urge Auden to promptly investigate this matter and ensure the refund is successfully delivered to avoid further escalation. -- A former tenant who expects good faith and contractual compliance February 22, 2026

Gentle Earth Retreat - apartments - Updated October 2026

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